Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update. Ask no other questions and the support is free.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Totally Confused Lady wrote:
> On July 10th, windows started updating (4 updates) only 1 was successful;
> then a small screen popped up saying "Windows Modules Installer stopped
> working and was closed" "A problem caused the application to stop working
> correctly. Windows will notify you if a solution is available"... I
> have
> a Gateway Laptop using Vista... First time having this problem; it tries
> to
> update all day long with the same problem... It tries to solve it to no
> avail... Any help would be greatly appreciated ~ I'm totally loss in
> the
> computer world.... Thanks,