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Updates Won't Install After SP3

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 07-13-2008
James
 

Posts: n/a
Updates Won't Install After SP3
I did a clean install of XP SP2 from my retail upgrade disk after trying to
do an in-place upgrade from Windows 2000 Pro failed. I then installed SP3
through the Windows Update website, which seemed to have no problems.
However, I can't get any post-SP3 updates to install since moving to SP3.
They download to my computer, but fail without any error number being
displayed.

The updates not getting installed are:

Security Update for Windows XP (KB951748)
Update for Windows XP (KB951978)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951376)
Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB950759)
Update for Windows XP (KB942763)

I have turned off all firewalls and antivirus while trying to install the
updates, but that hasn't helped.

Any advice?

Thanks.
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  #2 (permalink)  
Old 07-13-2008
Engel
 

Posts: n/a
RE: Updates Won't Install After SP3
Hello James,

Go ahead and download Dial-ª-Fix.
<http://wiki.djlizard.net/Dial-a-fix>

Scroll down about 2/3 of the way to Download
Dial-ª-fix

Reboot into safe mºde (F-8)

Click the Double green checkmark and click Go.

After it has finished, Reboot

Try Windows Update and see if you can get your updates installed.

Let us know what hªppens.
- -- ----


"James" wrote:

> I did a clean install of XP SP2 from my retail upgrade disk after trying to
> do an in-place upgrade from Windows 2000 Pro failed. I then installed SP3
> through the Windows Update website, which seemed to have no problems.
> However, I can't get any post-SP3 updates to install since moving to SP3.
> They download to my computer, but fail without any error number being
> displayed.
>
> The updates not getting installed are:
>
> Security Update for Windows XP (KB951748)
> Update for Windows XP (KB951978)
> Security Update for Windows XP (KB951698)
> Security Update for Windows XP (KB951376)
> Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
> Security Update for Windows XP (KB950762)
> Cumulative Security Update for Internet Explorer 6 for Windows XP (KB950759)
> Update for Windows XP (KB942763)
>
> I have turned off all firewalls and antivirus while trying to install the
> updates, but that hasn't helped.
>
> Any advice?
>
> Thanks.

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  #3 (permalink)  
Old 07-14-2008
TaurArian
 

Posts: n/a
RE: Updates Won't Install After SP3
If you've recently done a repair install or a clean install of Windows XP and
updates are failing see :
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144
--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"James" wrote:

> I did a clean install of XP SP2 from my retail upgrade disk after trying to
> do an in-place upgrade from Windows 2000 Pro failed. I then installed SP3
> through the Windows Update website, which seemed to have no problems.
> However, I can't get any post-SP3 updates to install since moving to SP3.
> They download to my computer, but fail without any error number being
> displayed.
>
> The updates not getting installed are:
>
> Security Update for Windows XP (KB951748)
> Update for Windows XP (KB951978)
> Security Update for Windows XP (KB951698)
> Security Update for Windows XP (KB951376)
> Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
> Security Update for Windows XP (KB950762)
> Cumulative Security Update for Internet Explorer 6 for Windows XP (KB950759)
> Update for Windows XP (KB942763)
>
> I have turned off all firewalls and antivirus while trying to install the
> updates, but that hasn't helped.
>
> Any advice?
>
> Thanks.

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  #4 (permalink)  
Old 07-15-2008
James
 

Posts: n/a
RE: Updates Won't Install After SP3
Thanks, TaurArian. Registering the file mentioned in the KB article allowed
the updates to install.

I had come across that article while trying to solve the problem myself and
thought it didn't apply to me since I was doing a clean install of XP on a
new disk. Apparently this prerequisite "You have repaired the Windows XP
installation by using the Windows XP CD" doesn't necessarily apply or my
definition of "repair" is different.

Again, thanks!



"TaurArian" wrote:

> If you've recently done a repair install or a clean install of Windows XP and
> updates are failing see :
> Updates are not installed successfully from Windows Update, from Microsoft
> Update, or by using Automatic Updates after you repair a Windows XP
> installation
> http://support.microsoft.com/kb/943144
> --
> --------------------------------
> TaurArian [MVP] 2005-2009
> Update Services
> http://taurarian.mvps.org
>
>
> "James" wrote:
>
> > I did a clean install of XP SP2 from my retail upgrade disk after trying to
> > do an in-place upgrade from Windows 2000 Pro failed. I then installed SP3
> > through the Windows Update website, which seemed to have no problems.
> > However, I can't get any post-SP3 updates to install since moving to SP3.
> > They download to my computer, but fail without any error number being
> > displayed.
> >
> > The updates not getting installed are:
> >
> > Security Update for Windows XP (KB951748)
> > Update for Windows XP (KB951978)
> > Security Update for Windows XP (KB951698)
> > Security Update for Windows XP (KB951376)
> > Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
> > Security Update for Windows XP (KB950762)
> > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB950759)
> > Update for Windows XP (KB942763)
> >
> > I have turned off all firewalls and antivirus while trying to install the
> > updates, but that hasn't helped.
> >
> > Any advice?
> >
> > Thanks.

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  #5 (permalink)  
Old 07-15-2008
Shenan Stanley
 

Posts: n/a
Re: Updates Won't Install After SP3
James wrote:
> Thanks, TaurArian. Registering the file mentioned in the KB
> article allowed the updates to install.
>
> I had come across that article while trying to solve the problem
> myself and thought it didn't apply to me since I was doing a clean
> install of XP on a new disk. Apparently this prerequisite "You
> have repaired the Windows XP installation by using the Windows XP
> CD" doesn't necessarily apply or my definition of "repair" is
> different.
>
> Again, thanks!


The fact is that the article's symptoms either need to be broadened or - as
many will tell you here - just ignored.

;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #6 (permalink)  
Old 07-20-2008
Harry Johnston [MVP]
 

Posts: n/a
Re: Updates Won't Install After SP3
James wrote:

> I had come across that article while trying to solve the problem myself and
> thought it didn't apply to me since I was doing a clean install of XP on a
> new disk. Apparently this prerequisite "You have repaired the Windows XP
> installation by using the Windows XP CD" doesn't necessarily apply or my
> definition of "repair" is different.


No, strictly speaking the article doesn't apply, it's just that one of the
procedures described fixes your problem (and a number of others) as well as the
one the article is talking about. The cause of the problem making Windows
Update break on new installs is different to the issue the article describes,
and as far as I know Microsoft weren't aware until recently.

I'm told a new KB article has been or will be written but in any case I expect
the problem to be fixed in the relatively recent future.

Harry.
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  #7 (permalink)  
Old 11-06-2008
TRockford
 

Posts: n/a
Re: Updates Won't Install After SP3

As far as having problems installing updates after installing SP3...you
need to install Windows Installer 3.0 BEFORE installing SP3 by clicking
on "other updates". Seems to be a problem for people who are doing a
fresh install of Windows XP SP2. I see so many weird solutions for this
that are completely unnecessary. I haven't seen where this answer was
given so I thought I'd try to help

I don't know why it happens or if Microtards ever fixed it(doubtful) or
not but this solved the problem for me when I reinstalled XP SP2


--
TRockford
------------------------------------------------------------------------
TRockford's Profile: http://forums.techarena.in/members/trockford.htm
View this thread: http://forums.techarena.in/windows-update/1001029.htm

http://forums.techarena.in

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  #8 (permalink)  
Old 11-07-2008
Shenan Stanley
 

Posts: n/a
Re: Updates Won't Install After SP3
TRockford wrote:
> As far as having problems installing updates after installing
> SP3...you need to install Windows Installer 3.0 BEFORE installing
> SP3 by clicking on "other updates". Seems to be a problem for
> people who are doing a fresh install of Windows XP SP2. I see so
> many weird solutions for this that are completely unnecessary. I
> haven't seen where this answer was given so I thought I'd try to
> help
>
> I don't know why it happens or if Microtards ever fixed
> it(doubtful) or not but this solved the problem for me when I
> reinstalled XP SP2


Truthfully - if you reboot right before installing SP2 and/or SP3 - you
should not see the issue that is the subject of this posting.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #9 (permalink)  
Old 11-07-2008
TRockford
 

Posts: n/a
Re: Updates Won't Install After SP3

Shenan Stanley;4065810 Wrote:
> TRockford wrote:
> > As far as having problems installing updates after installing
> > SP3...you need to install Windows Installer 3.0 BEFORE installing
> > SP3 by clicking on "other updates". Seems to be a problem for
> > people who are doing a fresh install of Windows XP SP2. I see so
> > many weird solutions for this that are completely unnecessary. I
> > haven't seen where this answer was given so I thought I'd try to
> > help
> >
> > I don't know why it happens or if Microtards ever fixed
> > it(doubtful) or not but this solved the problem for me when I
> > reinstalled XP SP2

>
> Truthfully - if you reboot right before installing SP2 and/or SP3 -
> you
> should not see the issue that is the subject of this posting.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html


That's nonsense. I install XP with SP2(inbox) on a regular basis,
although it has been a few weeks since the last time. I reboot trust me.
Unless they have fixed it quite recently, you WILL need to install
Windows Installer 3.0 prior to installing SP3 or else you'll not be able
to install any more updates after SP3. Like I said, it seems to be a
problem with people doing a new full install of Windows XP, I dont know
about upgrades


--
TRockford
------------------------------------------------------------------------
TRockford's Profile: http://forums.techarena.in/members/trockford.htm
View this thread: http://forums.techarena.in/windows-update/1001029.htm

http://forums.techarena.in

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  #10 (permalink)  
Old 11-07-2008
Shenan Stanley
 

Posts: n/a
Re: Updates Won't Install After SP3
TRockford wrote:
> As far as having problems installing updates after installing
> SP3...you need to install Windows Installer 3.0 BEFORE installing
> SP3 by clicking on "other updates". Seems to be a problem for
> people who are doing a fresh install of Windows XP SP2. I see so
> many weird solutions for this that are completely unnecessary. I
> haven't seen where this answer was given so I thought I'd try to
> help
>
> I don't know why it happens or if Microtards ever fixed
> it(doubtful) or not but this solved the problem for me when I
> reinstalled XP SP2


Shenan Stanley wrote:
> Truthfully - if you reboot right before installing SP2 and/or SP3 -
> you should not see the issue that is the subject of this posting.


TRockford wrote:
> That's nonsense. I install XP with SP2(inbox) on a regular basis,
> although it has been a few weeks since the last time. I reboot
> trust me. Unless they have fixed it quite recently, you WILL need
> to install Windows Installer 3.0 prior to installing SP3 or else
> you'll not be able to install any more updates after SP3. Like I
> said, it seems to be a problem with people doing a new full install
> of Windows XP, I dont know about upgrades


Nonsense? Doubtful.
My experience is different than yours? Quite probable.

I have installed SP3 on hundreds, possibly thousands of machines by now -
some with SP1a fresh install, some with SP2 fresh install, some with SP2 and
all the patches and years of mess on it, a few with SP1a and years of mess
on it and I have only had the problem with the updates not installing on a
select few - and none of those did I reboot right before I installed (on
those I did reboot prior to installing SP3 - I have had no issues.)

The fixes I have used on systems I personally instigated the issue upon and
those I had nothing to do with other than trying to help the person in
question are as follows:

First thing to try:
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.


Second thing to try:
http://www.codeplex.com/aureset


Third thing to try:
Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.
http://go.microsoft.com/fwlink/?LinkID=91237
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Reboot.
- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.


Usually - method one from the first suggestion fixes the issue.
Sometimes they have to proceed to method two from the first suggestion.

Less seldom - but it does happen - only the tool from the second suggestion
will work - although the first suggestion is contained within the second in
many ways (as well as some of the third.)

And the third suggestion is there because before there was a suggestion (1)
and a suggestion (2) - the third was the best bet and worked in most cases.

Enjoy!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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