Thank you for your response... but now I have a couple more quick questions
regarding your advice.
I found the folder via My Computer (explore) that you recommended deleting.
I have my settings show me the hidden files and folders. That file contains
almost 68 Mb of files! At least, on my system anyway...

Some of the file
names/descriptions show up in blue text... most are black. Will this folder
re-create itself after I delete it? Isn't this where the data is contained
that is also referenced in the Add/Delete Software utility in Control Panel?
After I've stopped the service, do I need to delete the file via the Command
promt, or can I just right-click/delete from My Computer (explore)?
Sorry for all the additional questions... I just want to be clear on what
I'm doing, how I'm doing it, and what to expect after I reboot. Thank you
for your help!
"PA Bear [MS MVP]" wrote:
> 1. Stop the Automatic Updates service:
>
> Start > Run > (type in) services.msc > [OK]
> Double-click Automatic Updates > Click on Stop
> (Stopping the service will take a moment)
>
> 2. Delete %windir%\SoftwareDistribution <=this folder (typically
> C:\Windows\SoftwareDistribution)
>
> 3. Start the Automatic Updates service:
>
> Start > Run > (type in) services.msc > [OK]
> Double-click Automatic Updates > Click on Start
> (Starting the service will take a moment)
>
> 4. Reboot.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> MLJ wrote:
> > I tried again to install Windows Media Player 11 (for Windows Media Center
> > Edition 2005)via automatic update site by selecting the optional update
> > and
> > it failed with Error Code: 0x80246001. This is my 3rd attempt to install
> > since April, and all have failed with the same error code. I searched
> > this
> > group using the error code alone, and found only references regarding the
> > Malicious Software Tool.
> > Thank you in advance for any suggestions.
>
>