Error message when you try to install Windows XP Service Pack 3: "Access is denied" or
"Service Pack installation did not complete"
http://support.microsoft.com/kb/949377
Also see:
How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222
Otherwise you'll have to open a free incident report as suggested earlier in the thread.
--
TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"rls" <rls@discussions.microsoft.com> wrote in message
news:C8F2ABD9-1457-4220-92FF-5B27666BE3F4@microsoft.com...
| After that last attempt, I turned my antivirus turned off as suggested to do.
| Everything seemed to be going like it was supposed to but then I got an
| "access denied" message and the whole thing undid itself. I tried to do it
| twice but the same thing happened both times. Now what?
|
| "TaurArian" wrote:
|
| > You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
| > 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you
| > try to use the Windows Update Web site or the Microsoft Update Web site
| >
http://support.microsoft.com/?kbid=836941
| >
| > Have you ensured that your antivirus software is not interfering with the
| > update process?
| >
| > Virus scanning recommendations for computers that are running Windows Server
| > 2003, Windows 2000, or Windows XP
| >
http://support.microsoft.com/kb/822158
| >
| > --
| >
| > --------------------------------
| > TaurArian [MVP] 2005-2008
| > Update Services
| >
http://taurarian.mvps.org
| >
| >
| > "rls" wrote:
| >
| > > I restarted my pc and tried again. I thought all was fine but install would
| > > not complete. I now get the following error code. 0x80072F78
| > >
| > > "PA Bear [MS MVP]" wrote:
| > >
| > > > Open a free support incident. See links in my previous reply.
| > > > --
| > > > ~PA Bear
| > > >
| > > > rls wrote:
| > > > > When I try to install, the regular install/download window opens and then
| > > > > nothing happens. I then click cancel and within the page telling me about
| > > > > my
| > > > > updates there is a message that reads, " Problem: A problem on your
| > > > > computer
| > > > > is preventin updates from being downloaded or installed." Prior to this I
| > > > > installed another update with no problems.
| > > > >
| > > > > "PA Bear [MS MVP]" wrote:
| > > > >
| > > > >>> ...I finally hit cancel
| > > > >>> and there is a message that tells me it did not install because of a
| > > > >>> problem with my computer.
| > > > >>
| > > > >> Please post the complete error message.
| > > > >>
| > > > >> Assuming you're attempting to install WinXP SP3 via Windows Update:
| > > > >>
| > > > >> How to troubleshoot an unsuccessful installation of WinXP SP3
| > > > >>
http://support.microsoft.com/kb/950718
| > > > >> =======================
| > > > >> WinXP SP3 - Read all prerequisites for a successful installation
| > > > >>
http://msmvps.com/blogs/harrywaldron...tallation.aspx
| > > > >>
| > > > >> Steps to take before you install WinXP SP3
| > > > >>
http://support.microsoft.com/kb/950717
| > > > >> =======================
| > > > >> Free unlimited installation and compatibility support is available for
| > > > >> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
| > > > >> e-mail support is available only in the United States and Canada.
| > > > >>
| > > > >> . US:
| > > > >>
http://support.microsoft.com/oas/def...3&gprid=522131
| > > > >>
| > > > >> . CA:
| > > > >>
http://support.microsoft.com/oas/def...3&gprid=522131
| > > > >>
| > > > >> . UK:
| > > > >>
http://support.microsoft.com/oas/def...3&gprid=522131
| > > > >>
| > > > >> . AU:
| > > > >>
http://support.microsoft.com/oas/def...3&gprid=522131
| > > > >>
| > > > >> . Other:
http://support.microsoft.com/oas/def...spx?gprid=1173 |
| > > > >> select
| > > > >> Windows XP | select Windows XP Service Pack 3
| > > > >> --
| > > > >> ~Robear Dyer (PA Bear)
| > > > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
| > > > >> AumHa VSOP & Admin
http://aumha.net
| > > > >> DTS-L
http://dts-l.net/
| > > > >>
| > > > >>
| > > > >> rls wrote:
| > > > >>> I need to install service pack 3 but when I try the install window opens
| > > > >>> and
| > > > >>> just sits there doing nothing. I have tried disabling my antivirus and
| > > > >>> firewall but it just does nothing. Any suggestions? I am not getting any
| > > > >>> errors. It just sits forever showing no progress and I finally hit
| > > > >>> cancel
| > > > >>> and there is a message that tells me it did not install because of a
| > > > >>> problem with my computer.
| > > >
| > > >