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Vista SP1 fails

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  #1 (permalink)  
Old 06-17-2008
Stella
 

Posts: n/a
Vista SP1 fails
I try to download service pack 1 for Vista but the installation fails and the
error code 80073712 shows up. Does anyone know what is this error?
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  #2 (permalink)  
Old 06-17-2008
Juan Perez
 

Posts: n/a
Re: Vista SP1 fails
Hi:

I found this:

"
To Resolve this error try the following steps :
A- Try steps of KB931712

The "Windows Features" dialog box is empty in Windows Vista, or you receive
an error message that includes the following code when you try to use
Windows Update: "0x80073712"
http://support.microsoft.com/kb/931712

if that does not work
B- Delete pending.xml from C:\windows\winsxs
to do please follow the steps below :
a- Open Command Prompt with elevation
b- Type in takeown /f C:\Windows\winsxs\pending.xml
c- to take ownership of the file Type in cacls C:\Windows\winsxs\pending.xml
/G :F
c- Type in del C:\Windows\winsxs\pending.xml
d- reinstall Windows update agent with /wuforce parameter
you can download the windows update agent from :
http://download.windowsupdate.com/v7...Agent30-86.exe
e-Try Windows Update
"

Let us know if it works.


--


Un Saludo
Juan Perez


"Stella" <Stella@discussions.microsoft.com> wrote in message
newsE4AB5DD-D7E8-4C58-B8BD-914777151B38@microsoft.com...
>I try to download service pack 1 for Vista but the installation fails and
>the
> error code 80073712 shows up. Does anyone know what is this error?



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  #3 (permalink)  
Old 06-17-2008
Engel
 

Posts: n/a
RE: Vista SP1 fails
Hello Stella,

Try this

<http://support.microsoft.com/kb/931712>

- -- --

"Stella" wrote:

> I try to download service pack 1 for Vista but the installation fails and the
> error code 80073712 shows up. Does anyone know what is this error?

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  #4 (permalink)  
Old 06-18-2008
TaurArian
 

Posts: n/a
RE: Vista SP1 fails
See:

Description of the System Update Readiness Tool for Windows Vista -
http://support.microsoft.com/kb/947821


--

--------------------------------
TaurArian [MVP] 2005-2008
Update Services
http://taurarian.mvps.org


"Stella" wrote:

> I try to download service pack 1 for Vista but the installation fails and the
> error code 80073712 shows up. Does anyone know what is this error?

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  #5 (permalink)  
Old 07-05-2008
George
 

Posts: n/a
RE: Vista SP1 fails
I have the same problem and there appears to be no help from Microsoft.
Please tell me what you are doing now. How can we solve this problem?

Georg Schmelzer

"Stella" wrote:

> I try to download service pack 1 for Vista but the installation fails and the
> error code 80073712 shows up. Does anyone know what is this error?

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  #6 (permalink)  
Old 07-06-2008
TaurArian
 

Posts: n/a
Re: Vista SP1 fails
Try - Description of the System Update Readiness Tool for Windows Vista
http://support.microsoft.com/kb/947821

Learn how to install Windows Vista Service Pack 1 (SP1)
http://windowshelp.microsoft.com/win...6f2021033.mspx

For MS support -

Windows Vista Service Pack 1 (All Languages)
Unlimited installation and compatibility support is available at no charge until March 18,
2009.
https://support.microsoft.com/oas/de...4&gprid=500921

Unlimited installation and compatibility support for Vista SP1 is available at
no charge through 18 Mar-09
.. US:
http://support.microsoft.com/oas/def...4&gprid=500921
.. CA:
http://support.microsoft.com/oas/def...4&gprid=500921
.. UK:
http://support.microsoft.com/oas/def...4&gprid=500921
.. AU:
http://support.microsoft.com/oas/def...4&gprid=500921
.. Other: http://support.microsoft.com/oas/default.aspx
| select Windows Vista | select Windows Vista Service Pack 1


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"George" <George@discussions.microsoft.com> wrote in message
news:555BA9A6-9760-4B43-B42A-F15F65B61D3B@microsoft.com...
|I have the same problem and there appears to be no help from Microsoft.
| Please tell me what you are doing now. How can we solve this problem?
|
| Georg Schmelzer
|
| "Stella" wrote:
|
| > I try to download service pack 1 for Vista but the installation fails and the
| > error code 80073712 shows up. Does anyone know what is this error?


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