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Can't install updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 06-14-2008
Baffled of Leeds
 

Posts: n/a
Can't install updates
I recently got my Dell laptop back from repair after a Windows XP re-install.
I set up auto updates and got SP3.
Since i installed SP3, though I have a load of updates downloaded nothing
will install. I've turned the virus scan etc off but nothing seems to work.
Any ideas??
Cheers
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  #2 (permalink)  
Old 06-14-2008
Frustrated
 

Posts: n/a
RE: Can't install updates
I'm having same problem with my HP after repair and re-install of XP and I
have found no solutions. I, too, am baffled.

"Baffled of Leeds" wrote:

> I recently got my Dell laptop back from repair after a Windows XP re-install.
> I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded nothing
> will install. I've turned the virus scan etc off but nothing seems to work.
> Any ideas??
> Cheers

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  #3 (permalink)  
Old 06-14-2008
Vincenzo Di Russo [MVP]
 

Posts: n/a
Re: Can't install updates
Baffled of Leeds wrote:

> I recently got my Dell laptop back from repair after a Windows XP
> re-install. I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded nothing
> will install. I've turned the virus scan etc off but nothing seems to
> work. Any ideas??
> Cheers


See:
http://support.microsoft.com/kb/943144
"Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/

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  #4 (permalink)  
Old 06-14-2008
Shenan Stanley
 

Posts: n/a
Re: Can't install updates
Baffled of Leeds wrote:
> I recently got my Dell laptop back from repair after a Windows XP
> re-install. I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded
> nothing will install. I've turned the virus scan etc off but
> nothing seems to work. Any ideas??


A short search likely would have come up with the following answer to your
issue...

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

If both of those methods fail...
http://www.codeplex.com/aureset
Get the tool and run it and then try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #5 (permalink)  
Old 06-14-2008
Shenan Stanley
 

Posts: n/a
Re: Can't install updates
Baffled of Leeds wrote:
> I recently got my Dell laptop back from repair after a Windows XP
> re-install. I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded
> nothing will install. I've turned the virus scan etc off but
> nothing seems to work. Any ideas??


Frustrated wrote:
> I'm having same problem with my HP after repair and re-install of
> XP and I have found no solutions. I, too, am baffled.


A short search likely would have come up with the following answer to your
issue...

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

If both of those methods fail...
http://www.codeplex.com/aureset
Get the tool and run it and then try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Reply With Quote
  #6 (permalink)  
Old 06-14-2008
Baffled of Leeds
 

Posts: n/a
Re: Can't install updates
I tried all these. The updates download but won't install.
I am going to uninstall SP3 and see what happens.

"Shenan Stanley" wrote:

> Baffled of Leeds wrote:
> > I recently got my Dell laptop back from repair after a Windows XP
> > re-install. I set up auto updates and got SP3.
> > Since i installed SP3, though I have a load of updates downloaded
> > nothing will install. I've turned the virus scan etc off but
> > nothing seems to work. Any ideas??

>
> A short search likely would have come up with the following answer to your
> issue...
>
> http://support.microsoft.com/kb/943144
> Try method 1 and try to update*.
> If fails - try method 2 and try to update*.
>
> If both of those methods fail...
> http://www.codeplex.com/aureset
> Get the tool and run it and then try to update*.
>
> *try to update:
> - Visit http://windowsupdate.microsoft.com/
> - If it asks you to install anything before you see a selection of "Custom"
> or "Express" - do so.
> - Once you see the "Custom" or "Express" selection, choose "Custom".
> - Scan for updates.
> - When it lists what it finds - install the critical ones.
> - You are generally safe doing the Optional Software Updates. I suggest
> avoiding the Optional Hardware Updates completely.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

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  #7 (permalink)  
Old 06-14-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Can't install updates
Shenan, Eddie's aureset tool has been pulled, at least temporarily.
--
~PA Bear

Shenan Stanley wrote:
<snip>
> If both of those methods fail...
> http://www.codeplex.com/aureset
> Get the tool and run it and then try to update

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  #8 (permalink)  
Old 06-14-2008
Shenan Stanley
 

Posts: n/a
Re: Can't install updates
Baffled of Leeds wrote:
> I recently got my Dell laptop back from repair after a Windows XP
> re-install. I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded
> nothing will install. I've turned the virus scan etc off but
> nothing seems to work. Any ideas??


Shenan Stanley wrote:
> A short search likely would have come up with the following answer
> to your issue...
>
> http://support.microsoft.com/kb/943144
> Try method 1 and try to update*.
> If fails - try method 2 and try to update*.
>
> If both of those methods fail...
> http://www.codeplex.com/aureset
> Get the tool and run it and then try to update*.
>
> *try to update:
> - Visit http://windowsupdate.microsoft.com/
> - If it asks you to install anything before you see a selection of
> "Custom" or "Express" - do so.
> - Once you see the "Custom" or "Express" selection, choose
> "Custom".
> - Scan for updates.
> - When it lists what it finds - install the critical ones.
> - You are generally safe doing the Optional Software Updates. I
> suggest avoiding the Optional Hardware Updates completely.


Baffled of Leeds wrote:
> I tried all these. The updates download but won't install.
> I am going to uninstall SP3 and see what happens.


Hmmm... I think that is not a good solution.

We need part of your windowsupdate.log file... Try to get updates manually
(as I instructed above) and after it fails (if it does) check your
windowsupdate.log file and copy/paste the last 50 or so lines (turn off
word-wrap) here...

Start --> Run --> type:

%windir%\windowsupdate.log

--> click OK or press Enter.

Scroll all the way to the bottom of the log for the most recent entries.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #9 (permalink)  
Old 06-14-2008
Shenan Stanley
 

Posts: n/a
Re: Can't install updates
<snip>

PA Bear [MS MVP] wrote:
> Shenan, Eddie's aureset tool has been pulled, at least temporarily.


Ah - thanks PA!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #10 (permalink)  
Old 06-14-2008
Engel
 

Posts: n/a
Re: Can't install updates
Hello Baffled of Leeds,

Go ahead and download Dial-ª-Fix.
http://wiki.djlizard.net/Dial-a-fix

Reboot into safe mºde (F-8)

Click the green checkmark and click Go.

After it has finished, Reboot

Try Windows Update and see if you can get your updates installed.

Let us know what hª ppens.
- -- ----

"Baffled of Leeds" wrote:

> I tried all these. The updates download but won't install.
> I am going to uninstall SP3 and see what happens.
>
> "Shenan Stanley" wrote:
>
> > Baffled of Leeds wrote:
> > > I recently got my Dell laptop back from repair after a Windows XP
> > > re-install. I set up auto updates and got SP3.
> > > Since i installed SP3, though I have a load of updates downloaded
> > > nothing will install. I've turned the virus scan etc off but
> > > nothing seems to work. Any ideas??

> >
> > A short search likely would have come up with the following answer to your
> > issue...
> >
> > http://support.microsoft.com/kb/943144
> > Try method 1 and try to update*.
> > If fails - try method 2 and try to update*.
> >
> > If both of those methods fail...
> > http://www.codeplex.com/aureset
> > Get the tool and run it and then try to update*.
> >
> > *try to update:
> > - Visit http://windowsupdate.microsoft.com/
> > - If it asks you to install anything before you see a selection of "Custom"
> > or "Express" - do so.
> > - Once you see the "Custom" or "Express" selection, choose "Custom".
> > - Scan for updates.
> > - When it lists what it finds - install the critical ones.
> > - You are generally safe doing the Optional Software Updates. I suggest
> > avoiding the Optional Hardware Updates completely.
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> >
> >

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