Can't install updates

I recently got my Dell laptop back from repair after a Windows XP re-install.
I set up auto updates and got SP3.
Since i installed SP3, though I have a load of updates downloaded nothing
will install. I've turned the virus scan etc off but nothing seems to work.
Any ideas??
Cheers

I'm having same problem with my HP after repair and re-install of XP and I
have found no solutions. I, too, am baffled.

"Baffled of Leeds" wrote:

> I recently got my Dell laptop back from repair after a Windows XP re-install.
> I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded nothing
> will install. I've turned the virus scan etc off but nothing seems to work.
> Any ideas??
> Cheers

Baffled of Leeds wrote:

> I recently got my Dell laptop back from repair after a Windows XP
> re-install. I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded nothing
> will install. I've turned the virus scan etc off but nothing seems to
> work. Any ideas??
> Cheers

See:
http://support.microsoft.com/kb/943144
"Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/

Baffled of Leeds wrote:
> I recently got my Dell laptop back from repair after a Windows XP
> re-install. I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded
> nothing will install. I've turned the virus scan etc off but
> nothing seems to work. Any ideas??

A short search likely would have come up with the following answer to your
issue...

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

If both of those methods fail...
http://www.codeplex.com/aureset
Get the tool and run it and then try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Baffled of Leeds wrote:
> I recently got my Dell laptop back from repair after a Windows XP
> re-install. I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded
> nothing will install. I've turned the virus scan etc off but
> nothing seems to work. Any ideas??

Frustrated wrote:
> I'm having same problem with my HP after repair and re-install of
> XP and I have found no solutions. I, too, am baffled.

A short search likely would have come up with the following answer to your
issue...

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

If both of those methods fail...
http://www.codeplex.com/aureset
Get the tool and run it and then try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I tried all these. The updates download but won't install.
I am going to uninstall SP3 and see what happens.

"Shenan Stanley" wrote:

> Baffled of Leeds wrote:
> > I recently got my Dell laptop back from repair after a Windows XP
> > re-install. I set up auto updates and got SP3.
> > Since i installed SP3, though I have a load of updates downloaded
> > nothing will install. I've turned the virus scan etc off but
> > nothing seems to work. Any ideas??
>
> A short search likely would have come up with the following answer to your
> issue...
>
> http://support.microsoft.com/kb/943144
> Try method 1 and try to update*.
> If fails - try method 2 and try to update*.
>
> If both of those methods fail...
> http://www.codeplex.com/aureset
> Get the tool and run it and then try to update*.
>
> *try to update:
> - Visit http://windowsupdate.microsoft.com/
> - If it asks you to install anything before you see a selection of "Custom"
> or "Express" - do so.
> - Once you see the "Custom" or "Express" selection, choose "Custom".
> - Scan for updates.
> - When it lists what it finds - install the critical ones.
> - You are generally safe doing the Optional Software Updates. I suggest
> avoiding the Optional Hardware Updates completely.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Shenan, Eddie's aureset tool has been pulled, at least temporarily.
--
~PA Bear

Shenan Stanley wrote:
<snip>
> If both of those methods fail...
> http://www.codeplex.com/aureset
> Get the tool and run it and then try to update

Baffled of Leeds wrote:
> I recently got my Dell laptop back from repair after a Windows XP
> re-install. I set up auto updates and got SP3.
> Since i installed SP3, though I have a load of updates downloaded
> nothing will install. I've turned the virus scan etc off but
> nothing seems to work. Any ideas??

Shenan Stanley wrote:
> A short search likely would have come up with the following answer
> to your issue...
>
> http://support.microsoft.com/kb/943144
> Try method 1 and try to update*.
> If fails - try method 2 and try to update*.
>
> If both of those methods fail...
> http://www.codeplex.com/aureset
> Get the tool and run it and then try to update*.
>
> *try to update:
> - Visit http://windowsupdate.microsoft.com/
> - If it asks you to install anything before you see a selection of
> "Custom" or "Express" - do so.
> - Once you see the "Custom" or "Express" selection, choose
> "Custom".
> - Scan for updates.
> - When it lists what it finds - install the critical ones.
> - You are generally safe doing the Optional Software Updates. I
> suggest avoiding the Optional Hardware Updates completely.

Baffled of Leeds wrote:
> I tried all these. The updates download but won't install.
> I am going to uninstall SP3 and see what happens.

Hmmm... I think that is not a good solution.

We need part of your windowsupdate.log file... Try to get updates manually
(as I instructed above) and after it fails (if it does) check your
windowsupdate.log file and copy/paste the last 50 or so lines (turn off
word-wrap) here...

Start --> Run --> type:

%windir%\windowsupdate.log

--> click OK or press Enter.

Scroll all the way to the bottom of the log for the most recent entries.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

<snip>

PA Bear [MS MVP] wrote:
> Shenan, Eddie's aureset tool has been pulled, at least temporarily.

Ah - thanks PA!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Hello Baffled of Leeds,

Go ahead and download Dial-ª-Fix.
http://wiki.djlizard.net/Dial-a-fix

Reboot into safe mºde (F-8)

Click the green checkmark and click Go.

After it has finished, Reboot

Try Windows Update and see if you can get your updates installed.

Let us know what hª ppens.
- -- ----

"Baffled of Leeds" wrote:

> I tried all these. The updates download but won't install.
> I am going to uninstall SP3 and see what happens.
>
> "Shenan Stanley" wrote:
>
> > Baffled of Leeds wrote:
> > > I recently got my Dell laptop back from repair after a Windows XP
> > > re-install. I set up auto updates and got SP3.
> > > Since i installed SP3, though I have a load of updates downloaded
> > > nothing will install. I've turned the virus scan etc off but
> > > nothing seems to work. Any ideas??
> >
> > A short search likely would have come up with the following answer to your
> > issue...
> >
> > http://support.microsoft.com/kb/943144
> > Try method 1 and try to update*.
> > If fails - try method 2 and try to update*.
> >
> > If both of those methods fail...
> > http://www.codeplex.com/aureset
> > Get the tool and run it and then try to update*.
> >
> > *try to update:
> > - Visit http://windowsupdate.microsoft.com/
> > - If it asks you to install anything before you see a selection of "Custom"
> > or "Express" - do so.
> > - Once you see the "Custom" or "Express" selection, choose "Custom".
> > - Scan for updates.
> > - When it lists what it finds - install the critical ones.
> > - You are generally safe doing the Optional Software Updates. I suggest
> > avoiding the Optional Hardware Updates completely.
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> >
> >