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Updates install hangs

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 06-12-2008
Tony Batchelor
 

Posts: n/a
Updates install hangs
This problem with the latest IE7 security update is the same one as I have
just experienced. I have XP Pro with SP3 on a desktop and a notebook. The OS
was installed on both of them from a slipstreamed XP/SP3 CD. They both have
AVG 8 Free version installed. No others. XP Firewall.

The notebook installed the same update plus five more in the same batch
without any problems on the 11th June. I didn't make any changes to AVG.
They both had IE7 installed a few days ago, that is, later than the OS.

The desktop also downloaded (from Update) the same six updates on the same
day and started to install them. But, after the message "Initializing
Installation" appeared, nothing else happened, except for the HDD buzzing
away!

I left it running for about five hours while doing other things. It was
still showing the same message with a blank "fuel Gauge". So I told XP to
shut down. It duly came up with the shutting down message, and then the
message "updates being installed 1....6...." or similar. I gave it some more
time and as the message remained unchanged, I switched off.

So why the diference? I tried the various net start and stop procedure for
BITS and WUA on the desktop, but that made no difference.

Tony

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  #2 (permalink)  
Old 06-13-2008
Ottmar Freudenberger
 

Posts: n/a
Re: Updates install hangs
"Tony Batchelor" wrote:

> This problem with the latest IE7 security update is the same one as I have
> just experienced. I have XP Pro with SP3 on a desktop and a notebook. The OS
> was installed on both of them from a slipstreamed XP/SP3 CD. They both have
> AVG 8 Free version installed. No others. XP Firewall.


You may want to try to install the updates with AVG 8 beeing *completely
disabled*.

Good luck,
Freudi
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  #3 (permalink)  
Old 06-14-2008
Tony Batchelor
 

Posts: n/a
Re: Updates install hangs
I can't disable AVG 8 Free version. The only way on that one (as far as I can
see) is to uninstall it. As I am having install problems, I am loath to do
that.
But, somewhere else I read a suggestion that reinstalling IE7 can help.
I did that by using Run instead of Save on the IE7 Download site. The
process went OK and as well as the IE7 update being correctly installed,
another of the pending ones was also installed.
In went back gto Windows Update and the remaining 4 updates then
successfully installed. So, great, that fixed that. But, when trying to
update Windows Search from a Saved download, the install hung again!!! Thus I
have only partial success and maybe there is a fundamental problem still on
my desktop?

"Ottmar Freudenberger" wrote:

> "Tony Batchelor" wrote:
>
> > This problem with the latest IE7 security update is the same one as I have
> > just experienced. I have XP Pro with SP3 on a desktop and a notebook. The OS
> > was installed on both of them from a slipstreamed XP/SP3 CD. They both have
> > AVG 8 Free version installed. No others. XP Firewall.

>
> You may want to try to install the updates with AVG 8 beeing *completely
> disabled*.
>
> Good luck,
> Freudi

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