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Updates not installing

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 06-11-2008
JohnWolfman
 

Posts: n/a
Updates not installing
Got a new computer w/ XP Home and set it up last Saturday. I downloaded and
installed the current updates including SP3 and all except 3 updates loaded.
The ones that didn't was:
KB900725 - error: 0x8007F06B
KB920872 - error: 0x8007F06B
KB947864 - error: 0x8024006

Then on Sunday I activated my Microsoft Office and got notice of more
updates. I downloaded those and they wouldn't install. No error code because
it didn't attempt, just a error all together. When it tried it just said
error on all at the same time. So I tried a different way and went to shut
down when it asks to turn off to install updates and it says installing 1 of
13 and then just shuts down without loading any of them. I now have about 13
or 14 updates downloaded and none of them are installing some for Office and
some for XP. Also my internet connection seems to be bogged down so it takes
forever to download the updates. I got about 300 megs of updates just sitting
there.

Please help becuase my new computer was fine and now it is really bumming me
out.
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  #2 (permalink)  
Old 06-11-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Updates not installing
GENERAL QUESTIONS:

> Got a new computer w/ XP Home and set it up last Saturday. I downloaded
> and
> installed the current updates including SP3


Did the machine come with WinXP SP2 preinstalled? Did you install "the
current updates" and SP3 via Windows Update or manually (i.e., using
installers that you'd first downloaded)?

Is Automatic Updates enabled?
http://support.microsoft.com/kb/306525

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these appplications running when you installed SP3?

SPECIFIC QUESTIONS:

Did Windows Update or Automatic Updates offer the three (3) updates you're
posting about now or did you attempt to install them manually, John?

> KB900725 - error: 0x8007F06B
> KB920872 - error: 0x8007F06B


0x8007F06B STATUS_SP_VERSION_GREATER
Setup has detected that the Service Pack version of this system is
newer than the update you are applying. There is no need to install
this update.

=> Neither of the two above updates apply to WinXP SP3.

> KB947864 - error: 0x8024006


KB947864 was replaced/superseded today (10 Jun-08) by KB950759. Does
Windows Update or Automatic Updates offer KB950759...or can you install it
manually?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


JohnWolfman wrote:
> Got a new computer w/ XP Home and set it up last Saturday. I downloaded
> and
> installed the current updates including SP3 and all except 3 updates
> loaded.
> The ones that didn't was:
> KB900725 - error: 0x8007F06B
> KB920872 - error: 0x8007F06B
> KB947864 - error: 0x8024006
>
> Then on Sunday I activated my Microsoft Office and got notice of more
> updates. I downloaded those and they wouldn't install. No error code
> because
> it didn't attempt, just a error all together. When it tried it just said
> error on all at the same time. So I tried a different way and went to shut
> down when it asks to turn off to install updates and it says installing 1
> of
> 13 and then just shuts down without loading any of them. I now have about
> 13
> or 14 updates downloaded and none of them are installing some for Office
> and
> some for XP. Also my internet connection seems to be bogged down so it
> takes
> forever to download the updates. I got about 300 megs of updates just
> sitting there.
>
> Please help becuase my new computer was fine and now it is really bumming
> me
> out.


Reply With Quote
  #3 (permalink)  
Old 06-11-2008
Bets Bosio
 

Posts: n/a
RE: Updates not installing


"JohnWolfman" wrote:

> Got a new computer w/ XP Home and set it up last Saturday. I downloaded and
> installed the current updates including SP3 and all except 3 updates loaded.
> The ones that didn't was:
> KB900725 - error: 0x8007F06B
> KB920872 - error: 0x8007F06B
> KB947864 - error: 0x8024006
>
> Then on Sunday I activated my Microsoft Office and got notice of more
> updates. I downloaded those and they wouldn't install. No error code because
> it didn't attempt, just a error all together. When it tried it just said
> error on all at the same time. So I tried a different way and went to shut
> down when it asks to turn off to install updates and it says installing 1 of
> 13 and then just shuts down without loading any of them. I now have about 13
> or 14 updates downloaded and none of them are installing some for Office and
> some for XP. Also my internet connection seems to be bogged down so it takes
> forever to download the updates. I got about 300 megs of updates just sitting
> there.
>
> Please help becuase my new computer was fine and now it is really bumming me
> out.

Reply With Quote
  #4 (permalink)  
Old 06-11-2008
Bets Bosio
 

Posts: n/a
RE: Updates not installing
John, I read your post and I have the exact same problem. Did you manage to
sort out your "installing of updates". I have the error code 0x8007FODA.
There are so many updates sitting there, downloaded, but failing to install.

"JohnWolfman" wrote:

> Got a new computer w/ XP Home and set it up last Saturday. I downloaded and
> installed the current updates including SP3 and all except 3 updates loaded.
> The ones that didn't was:
> KB900725 - error: 0x8007F06B
> KB920872 - error: 0x8007F06B
> KB947864 - error: 0x8024006
>
> Then on Sunday I activated my Microsoft Office and got notice of more
> updates. I downloaded those and they wouldn't install. No error code because
> it didn't attempt, just a error all together. When it tried it just said
> error on all at the same time. So I tried a different way and went to shut
> down when it asks to turn off to install updates and it says installing 1 of
> 13 and then just shuts down without loading any of them. I now have about 13
> or 14 updates downloaded and none of them are installing some for Office and
> some for XP. Also my internet connection seems to be bogged down so it takes
> forever to download the updates. I got about 300 megs of updates just sitting
> there.
>
> Please help becuase my new computer was fine and now it is really bumming me
> out.

Reply With Quote
  #5 (permalink)  
Old 06-12-2008
JohnWolfman
 

Posts: n/a
Re: Updates not installing
Answers:

> Did the machine come with WinXP SP2 preinstalled? Did you install "the
> current updates" and SP3 via Windows Update or manually (i.e., using
> installers that you'd first downloaded)?


Yes my computer did come with SP2 and the current updates was done through
the Window updates (not manually)

> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these appplications running when you installed SP3?


The ant-virus installed is McAfee (which I am not a fan of and will probably
move to Norton once my 30 day subscription is up) There is no third-party
firewall that I know of unless the new Internet Explore 7 had some sort of
one in it. Yes these programs was running at the time of installing SP3.

The three updates that did a installation error (as listed below) was done
by Windows Update and not manually, which by your comments may not be needed.
The updates I am really worried about it is the 13-14 updates (and future
updates) that have been downloaded but won't load. There seems to be
something blocking it. I have read in other peoples issues and tried
installing them with my McAfee internet protection turned off and that didn't
help.

I am not sure if my update history is shown in order of installation but if
it is then there is 2 updates that was downloaded last Saturday after SP3
that did install. So I am not sure if it could be IE7 could be blocking.

John






"PA Bear [MS MVP]" wrote:

> GENERAL QUESTIONS:
>
> > Got a new computer w/ XP Home and set it up last Saturday. I downloaded
> > and
> > installed the current updates including SP3

>
> Did the machine come with WinXP SP2 preinstalled? Did you install "the
> current updates" and SP3 via Windows Update or manually (i.e., using
> installers that you'd first downloaded)?
>
> Is Automatic Updates enabled?
> http://support.microsoft.com/kb/306525
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these appplications running when you installed SP3?
>
> SPECIFIC QUESTIONS:
>
> Did Windows Update or Automatic Updates offer the three (3) updates you're
> posting about now or did you attempt to install them manually, John?
>
> > KB900725 - error: 0x8007F06B
> > KB920872 - error: 0x8007F06B

>
> 0x8007F06B STATUS_SP_VERSION_GREATER
> Setup has detected that the Service Pack version of this system is
> newer than the update you are applying. There is no need to install
> this update.
>
> => Neither of the two above updates apply to WinXP SP3.
>
> > KB947864 - error: 0x8024006

>
> KB947864 was replaced/superseded today (10 Jun-08) by KB950759. Does
> Windows Update or Automatic Updates offer KB950759...or can you install it
> manually?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> JohnWolfman wrote:
> > Got a new computer w/ XP Home and set it up last Saturday. I downloaded
> > and
> > installed the current updates including SP3 and all except 3 updates
> > loaded.
> > The ones that didn't was:
> > KB900725 - error: 0x8007F06B
> > KB920872 - error: 0x8007F06B
> > KB947864 - error: 0x8024006
> >
> > Then on Sunday I activated my Microsoft Office and got notice of more
> > updates. I downloaded those and they wouldn't install. No error code
> > because
> > it didn't attempt, just a error all together. When it tried it just said
> > error on all at the same time. So I tried a different way and went to shut
> > down when it asks to turn off to install updates and it says installing 1
> > of
> > 13 and then just shuts down without loading any of them. I now have about
> > 13
> > or 14 updates downloaded and none of them are installing some for Office
> > and
> > some for XP. Also my internet connection seems to be bogged down so it
> > takes
> > forever to download the updates. I got about 300 megs of updates just
> > sitting there.
> >
> > Please help becuase my new computer was fine and now it is really bumming
> > me
> > out.

>
>

Reply With Quote
  #6 (permalink)  
Old 06-12-2008
Harry Johnston [MVP]
 

Posts: n/a
Re: Updates not installing
JohnWolfman wrote:

> The ant-virus installed is McAfee (which I am not a fan of and will probably
> move to Norton once my 30 day subscription is up)


Wouldn't recommend either. Have you considered Avast? For a start, it's free
for non-commercial home use.

Harry.
Reply With Quote
  #7 (permalink)  
Old 06-12-2008
Shenan Stanley
 

Posts: n/a
Re: Updates not installing
JohnWolfman wrote:
> Got a new computer w/ XP Home and set it up last Saturday. I
> downloaded and installed the current updates including SP3 and all
> except 3 updates loaded. The ones that didn't was:
> KB900725 - error: 0x8007F06B
> KB920872 - error: 0x8007F06B
> KB947864 - error: 0x8024006
>
> Then on Sunday I activated my Microsoft Office and got notice of
> more updates. I downloaded those and they wouldn't install. No
> error code because it didn't attempt, just a error all together.
> When it tried it just said error on all at the same time. So I
> tried a different way and went to shut down when it asks to turn
> off to install updates and it says installing 1 of 13 and then just
> shuts down without loading any of them. I now have about 13 or 14
> updates downloaded and none of them are installing some for Office
> and some for XP. Also my internet connection seems to be bogged
> down so it takes forever to download the updates. I got about 300
> megs of updates just sitting there.
>
> Please help becuase my new computer was fine and now it is really
> bumming me out.


http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

If both of those methods fail...
http://www.codeplex.com/aureset
Get the tool and run it and then try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Reply With Quote
  #8 (permalink)  
Old 06-12-2008
Shenan Stanley
 

Posts: n/a
Re: Updates not installing
<snipped>

Bets Bosio wrote:
> John, I read your post and I have the exact same problem. Did you
> manage to sort out your "installing of updates". I have the error
> code 0x8007FODA. There are so many updates sitting there,
> downloaded, but failing to install.


http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

If both of those methods fail...
http://www.codeplex.com/aureset
Get the tool and run it and then try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Reply With Quote
  #9 (permalink)  
Old 06-13-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Updates not installing
> ...Yes these programs was running at the time of installing SP3.

Not necessarily a good idea. See...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

> I am not sure if my update history is shown in order of installation but
> if
> it is then there is 2 updates that was downloaded last Saturday after SP3
> that did install.


Yes, the update history is displayed in date order (most recent at top of
list). What were the two (2) updates that were successfully installed last
Saturday?

Please note that you qualify for...

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~PA Bear


JohnWolfman wrote:
> Answers:
>
>> Did the machine come with WinXP SP2 preinstalled? Did you install "the
>> current updates" and SP3 via Windows Update or manually (i.e., using
>> installers that you'd first downloaded)?

>
> Yes my computer did come with SP2 and the current updates was done through
> the Window updates (not manually)
>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these appplications running when you installed
>> SP3?

>
> The ant-virus installed is McAfee (which I am not a fan of and will
> probably
> move to Norton once my 30 day subscription is up) There is no third-party
> firewall that I know of unless the new Internet Explore 7 had some sort of
> one in it. Yes these programs was running at the time of installing SP3.
>
> The three updates that did a installation error (as listed below) was done
> by Windows Update and not manually, which by your comments may not be
> needed. The updates I am really worried about it is the 13-14 updates (and
> future updates) that have been downloaded but won't load. There seems to
> be
> something blocking it. I have read in other peoples issues and tried
> installing them with my McAfee internet protection turned off and that
> didn't help.
>
> I am not sure if my update history is shown in order of installation but
> if
> it is then there is 2 updates that was downloaded last Saturday after SP3
> that did install. So I am not sure if it could be IE7 could be blocking.
>
> "PA Bear [MS MVP]" wrote:
>> GENERAL QUESTIONS:
>>
>>> Got a new computer w/ XP Home and set it up last Saturday. I downloaded
>>> and
>>> installed the current updates including SP3

>>
>> Did the machine come with WinXP SP2 preinstalled? Did you install "the
>> current updates" and SP3 via Windows Update or manually (i.e., using
>> installers that you'd first downloaded)?
>>
>> Is Automatic Updates enabled?
>> http://support.microsoft.com/kb/306525
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these appplications running when you installed
>> SP3?
>>
>> SPECIFIC QUESTIONS:
>>
>> Did Windows Update or Automatic Updates offer the three (3) updates
>> you're
>> posting about now or did you attempt to install them manually, John?
>>
>>> KB900725 - error: 0x8007F06B
>>> KB920872 - error: 0x8007F06B

>>
>> 0x8007F06B STATUS_SP_VERSION_GREATER
>> Setup has detected that the Service Pack version of this system is
>> newer than the update you are applying. There is no need to install
>> this update.
>>
>> => Neither of the two above updates apply to WinXP SP3.
>>
>>> KB947864 - error: 0x8024006

>>
>> KB947864 was replaced/superseded today (10 Jun-08) by KB950759. Does
>> Windows Update or Automatic Updates offer KB950759...or can you install
>> it
>> manually?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> JohnWolfman wrote:
>>> Got a new computer w/ XP Home and set it up last Saturday. I downloaded
>>> and
>>> installed the current updates including SP3 and all except 3 updates
>>> loaded.
>>> The ones that didn't was:
>>> KB900725 - error: 0x8007F06B
>>> KB920872 - error: 0x8007F06B
>>> KB947864 - error: 0x8024006
>>>
>>> Then on Sunday I activated my Microsoft Office and got notice of more
>>> updates. I downloaded those and they wouldn't install. No error code
>>> because
>>> it didn't attempt, just a error all together. When it tried it just said
>>> error on all at the same time. So I tried a different way and went to
>>> shut
>>> down when it asks to turn off to install updates and it says installing
>>> 1
>>> of
>>> 13 and then just shuts down without loading any of them. I now have
>>> about
>>> 13
>>> or 14 updates downloaded and none of them are installing some for Office
>>> and
>>> some for XP. Also my internet connection seems to be bogged down so it
>>> takes
>>> forever to download the updates. I got about 300 megs of updates just
>>> sitting there.
>>>
>>> Please help becuase my new computer was fine and now it is really
>>> bumming
>>> me
>>> out.


Reply With Quote
  #10 (permalink)  
Old 06-19-2008
spock678
 

Posts: n/a
Re: Updates not installing
I have been searching the help pages and question pages for an hour trying to
find out why my security update would not install. When I enter the error
code it said that there was no matching information. I wish that when a
update fails to install that it would give a reason in addition to the code.
The error code is error: 0x8007F06B, I had recently installed the service
pack 3 and because of that I DID NOT NEED THE UPDATE, it would have been nice
to be informed of that instead of having to search for so l.ong. Anyway
thanks to whoever wrote this you helped a great deal.

thanks, Patti

"PA Bear [MS MVP]" wrote:

> GENERAL QUESTIONS:
>
> > Got a new computer w/ XP Home and set it up last Saturday. I downloaded
> > and
> > installed the current updates including SP3

>
> Did the machine come with WinXP SP2 preinstalled? Did you install "the
> current updates" and SP3 via Windows Update or manually (i.e., using
> installers that you'd first downloaded)?
>
> Is Automatic Updates enabled?
> http://support.microsoft.com/kb/306525
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these appplications running when you installed SP3?
>
> SPECIFIC QUESTIONS:
>
> Did Windows Update or Automatic Updates offer the three (3) updates you're
> posting about now or did you attempt to install them manually, John?
>
> > KB900725 - error: 0x8007F06B
> > KB920872 - error: 0x8007F06B

>
> 0x8007F06B STATUS_SP_VERSION_GREATER
> Setup has detected that the Service Pack version of this system is
> newer than the update you are applying. There is no need to install
> this update.
>
> => Neither of the two above updates apply to WinXP SP3.
>
> > KB947864 - error: 0x8024006

>
> KB947864 was replaced/superseded today (10 Jun-08) by KB950759. Does
> Windows Update or Automatic Updates offer KB950759...or can you install it
> manually?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> JohnWolfman wrote:
> > Got a new computer w/ XP Home and set it up last Saturday. I downloaded
> > and
> > installed the current updates including SP3 and all except 3 updates
> > loaded.
> > The ones that didn't was:
> > KB900725 - error: 0x8007F06B
> > KB920872 - error: 0x8007F06B
> > KB947864 - error: 0x8024006
> >
> > Then on Sunday I activated my Microsoft Office and got notice of more
> > updates. I downloaded those and they wouldn't install. No error code
> > because
> > it didn't attempt, just a error all together. When it tried it just said
> > error on all at the same time. So I tried a different way and went to shut
> > down when it asks to turn off to install updates and it says installing 1
> > of
> > 13 and then just shuts down without loading any of them. I now have about
> > 13
> > or 14 updates downloaded and none of them are installing some for Office
> > and
> > some for XP. Also my internet connection seems to be bogged down so it
> > takes
> > forever to download the updates. I got about 300 megs of updates just
> > sitting there.
> >
> > Please help becuase my new computer was fine and now it is really bumming
> > me
> > out.

>
>

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