update from control panel never displays anything - Error 0x80244

#1 (**permalink**) 06-08-2008

vista home prem sp1, on new laptop- came with it. if i click on windows
update in control panel, nothing ever displays but the spinning circle (i.e.
hourglass replacement).
looking at the log i can see something occured on 5/27, since then the panel
will not display.

Here is a portion from the log, any ideas on how I can get this back to
working? Looks lke restoring prior to this date is not an option. is there
another place that stores the updates which have taken place, as I can't
bring up the windows update control panel screen. if I could see the
updates, maybe i could back them out one at a time, or is the only option
going back through the log. i.e. how do you uninstall an update when the
update control panel won't display?

thanks.

2008-05-27 18:43:01:803 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101]
***********
2008-05-27 18:43:01:803 1228 42c DnldMgr * Queueing update
for download handler request generation.
2008-05-27 18:43:01:803 1228 42c DnldMgr Generating download
request for update {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
2008-05-27 18:43:01:881 1228 42c Handler Generating request for
CBS update 351F5A4E-861D-4E1E-8E91-39495F135C41 in sandbox
C:\Windows\SoftwareDistribution\Download\6f042a4b2 152fc2ec3660bb01aa9c5a0
2008-05-27 18:43:01:881 1228 42c Handler Selected payload type
is ptExpress
2008-05-27 18:43:01:881 1228 42c Handler Detected download
state is dsStart
2008-05-27 18:43:01:881 1228 42c Handler Adding
Windows6.0-KB947562-x86-EXPRESS.cab (entire file) to request list.
2008-05-27 18:43:01:896 1228 42c Handler Request generation for
CBS update complete with hr=0x0 and pfResetSandbox=0
2008-05-27 18:43:01:896 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101]
***********
2008-05-27 18:43:15:312 1228 42c DnldMgr * BITS job
initialized, JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
2008-05-27 18:43:15:421 1228 42c DnldMgr * Downloading from
http://au.download.windowsupdate.com...4badaa5a.c ab
to
C:\Windows\SoftwareDistribution\Download\6f042a4b2 152fc2ec3660bb01aa9c5a0\Windows6.0-KB947562-x86-EXPRESS.cab (full file).
2008-05-27 18:43:15:562 1228 42c Agent *********
2008-05-27 18:43:15:562 1228 42c Agent ** END ** Agent:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:562 1228 42c Agent *************
2008-05-27 18:43:15:577 1228 42c DnldMgr *************
2008-05-27 18:43:15:577 1228 42c DnldMgr ** START ** DnldMgr:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:577 1228 42c DnldMgr *********
2008-05-27 18:43:15:577 1228 42c DnldMgr * Call ID =
{215FE546-C015-4661-8554-399459EE8B0B}
2008-05-27 18:43:15:577 1228 42c DnldMgr * Priority = 1,
Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id =
-1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-05-27 18:43:15:577 1228 42c DnldMgr * Updates to
download = 1
2008-05-27 18:43:15:577 1228 42c Agent * Title = Definition
Update for Windows Defender - KB915597 (Definition 1.33.9763.8)
2008-05-27 18:43:15:577 1228 42c Agent * UpdateId =
{21115AE6-273A-4161-9584-10395C125D5C}.100
2008-05-27 18:43:15:577 1228 42c Agent * Bundles 1 updates:
2008-05-27 18:43:15:577 1228 42c Agent *
{BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100
2008-05-27 18:43:15:577 1228 42c DnldMgr *********** DnldMgr:
Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-05-27 18:43:15:577 1228 42c DnldMgr * Regulation call
complete. 0x00000000
2008-05-27 18:43:15:593 1228 42c DnldMgr *********** DnldMgr:
New download job [UpdateId = {BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100]
***********
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c DnldMgr * Update is not
allowed to download due to regulation.
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
download. Sequence 4615 vs AcceptRate 0.
2008-05-27 18:43:15:593 1228 42c Agent *********
2008-05-27 18:43:15:593 1228 42c Agent ** END ** Agent:
Downloading updates [CallerId = AutomaticUpdates]
2008-05-27 18:43:15:593 1228 42c Agent *************
2008-05-27 18:43:15:593 1228 42c Report REPORT EVENT:
{B1108B98-D253-4590-B10B-AE8B542F2021} 2008-05-27 18:43:01:413-0400 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0
AutomaticUpdates Success Software Synchronization Windows Update
Client successfully detected 4 updates.
2008-05-27 18:43:15:796 1228 b88 DnldMgr Error 0x8024402c
occurred while downloading update; notifying dependent calls.
2008-05-27 18:43:15:796 1228 fd4 AU AU checked download status
and it changed: Downloading is paused
2008-05-27 18:43:16:451 1228 ba0 AU No pending client directive
2008-05-27 19:03:16:078 1228 ab8 DnldMgr Error 0x8024402c
occurred while downloading update; notifying dependent calls.
2008-05-27 19:03:36:922 1228 ba0 Shutdwn user declined update
at shutdown
2008-05-27 19:03:36:922 1228 ba0 AU AU initiates service shutdown
2008-05-27 19:03:36:922 1228 ba0 AU ########### AU:
Uninitializing Automatic Updates ###########
2008-05-27 19:03:37:452 1228 ba0 Service *********
2008-05-27 19:03:37:452 1228 ba0 Service ** END ** Service:
Service exit [Exit code = 0x240001]
2008-05-27 19:03:37:452 1228 ba0 Service *************

#2 (**permalink**) 06-09-2008

> 2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
> download. Sequence 4615 vs AcceptRate 0.

The above indicates that the system is now waiting in line [in a queue]
and when it's number comes up, the updates will be downloaded.
Please do this ... go to the WU in the Control Panel and check for
updates once more. Then post the *end* of the WindowsUpdate.log as that
is the section that contains the latest entries.
Post the last 50 or so lines of the log, please.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

mikeh wrote:

> vista home prem sp1, on new laptop- came with it. if i click on windows
> update in control panel, nothing ever displays but the spinning circle (i.e.
> hourglass replacement).
> looking at the log i can see something occured on 5/27, since then the panel
> will not display.
>
> Here is a portion from the log, any ideas on how I can get this back to
> working? Looks lke restoring prior to this date is not an option. is there
> another place that stores the updates which have taken place, as I can't
> bring up the windows update control panel screen. if I could see the
> updates, maybe i could back them out one at a time, or is the only option
> going back through the log. i.e. how do you uninstall an update when the
> update control panel won't display?
>
> thanks.
>
>
>
> 2008-05-27 18:43:01:803 1228 42c DnldMgr *********** DnldMgr:
> New download job [UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101]
> ***********
> 2008-05-27 18:43:01:803 1228 42c DnldMgr * Queueing update
> for download handler request generation.
> 2008-05-27 18:43:01:803 1228 42c DnldMgr Generating download
> request for update {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
> 2008-05-27 18:43:01:881 1228 42c Handler Generating request for
> CBS update 351F5A4E-861D-4E1E-8E91-39495F135C41 in sandbox
> C:\Windows\SoftwareDistribution\Download\6f042a4b2 152fc2ec3660bb01aa9c5a0
> 2008-05-27 18:43:01:881 1228 42c Handler Selected payload type
> is ptExpress
> 2008-05-27 18:43:01:881 1228 42c Handler Detected download
> state is dsStart
> 2008-05-27 18:43:01:881 1228 42c Handler Adding
> Windows6.0-KB947562-x86-EXPRESS.cab (entire file) to request list.
> 2008-05-27 18:43:01:896 1228 42c Handler Request generation for
> CBS update complete with hr=0x0 and pfResetSandbox=0
> 2008-05-27 18:43:01:896 1228 42c DnldMgr *********** DnldMgr:
> New download job [UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101]
> ***********
> 2008-05-27 18:43:15:312 1228 42c DnldMgr * BITS job
> initialized, JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
> 2008-05-27 18:43:15:421 1228 42c DnldMgr * Downloading from
> http://au.download.windowsupdate.com...4badaa5a.c ab
> to
> C:\Windows\SoftwareDistribution\Download\6f042a4b2 152fc2ec3660bb01aa9c5a0\Windows6.0-KB947562-x86-EXPRESS.cab (full file).
> 2008-05-27 18:43:15:562 1228 42c Agent *********
> 2008-05-27 18:43:15:562 1228 42c Agent ** END ** Agent:
> Downloading updates [CallerId = AutomaticUpdates]
> 2008-05-27 18:43:15:562 1228 42c Agent *************
> 2008-05-27 18:43:15:577 1228 42c DnldMgr *************
> 2008-05-27 18:43:15:577 1228 42c DnldMgr ** START ** DnldMgr:
> Downloading updates [CallerId = AutomaticUpdates]
> 2008-05-27 18:43:15:577 1228 42c DnldMgr *********
> 2008-05-27 18:43:15:577 1228 42c DnldMgr * Call ID =
> {215FE546-C015-4661-8554-399459EE8B0B}
> 2008-05-27 18:43:15:577 1228 42c DnldMgr * Priority = 1,
> Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id =
> -1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-05-27 18:43:15:577 1228 42c DnldMgr * Updates to
> download = 1
> 2008-05-27 18:43:15:577 1228 42c Agent * Title = Definition
> Update for Windows Defender - KB915597 (Definition 1.33.9763.8)
> 2008-05-27 18:43:15:577 1228 42c Agent * UpdateId =
> {21115AE6-273A-4161-9584-10395C125D5C}.100
> 2008-05-27 18:43:15:577 1228 42c Agent * Bundles 1 updates:
> 2008-05-27 18:43:15:577 1228 42c Agent *
> {BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100
> 2008-05-27 18:43:15:577 1228 42c DnldMgr *********** DnldMgr:
> Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
> 2008-05-27 18:43:15:577 1228 42c DnldMgr * Regulation call
> complete. 0x00000000
> 2008-05-27 18:43:15:593 1228 42c DnldMgr *********** DnldMgr:
> New download job [UpdateId = {BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100]
> ***********
> 2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
> download. Sequence 4615 vs AcceptRate 0.
> 2008-05-27 18:43:15:593 1228 42c DnldMgr * Update is not
> allowed to download due to regulation.
> 2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
> download. Sequence 4615 vs AcceptRate 0.
> 2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
> download. Sequence 4615 vs AcceptRate 0.
> 2008-05-27 18:43:15:593 1228 42c Agent *********
> 2008-05-27 18:43:15:593 1228 42c Agent ** END ** Agent:
> Downloading updates [CallerId = AutomaticUpdates]
> 2008-05-27 18:43:15:593 1228 42c Agent *************
> 2008-05-27 18:43:15:593 1228 42c Report REPORT EVENT:
> {B1108B98-D253-4590-B10B-AE8B542F2021} 2008-05-27 18:43:01:413-0400 1
> 147 101 {00000000-0000-0000-0000-000000000000} 0 0
> AutomaticUpdates Success Software Synchronization Windows Update
> Client successfully detected 4 updates.
> 2008-05-27 18:43:15:796 1228 b88 DnldMgr Error 0x8024402c
> occurred while downloading update; notifying dependent calls.
> 2008-05-27 18:43:15:796 1228 fd4 AU AU checked download status
> and it changed: Downloading is paused
> 2008-05-27 18:43:16:451 1228 ba0 AU No pending client directive
> 2008-05-27 19:03:16:078 1228 ab8 DnldMgr Error 0x8024402c
> occurred while downloading update; notifying dependent calls.
> 2008-05-27 19:03:36:922 1228 ba0 Shutdwn user declined update
> at shutdown
> 2008-05-27 19:03:36:922 1228 ba0 AU AU initiates service shutdown
> 2008-05-27 19:03:36:922 1228 ba0 AU ########### AU:
> Uninitializing Automatic Updates ###########
> 2008-05-27 19:03:37:452 1228 ba0 Service *********
> 2008-05-27 19:03:37:452 1228 ba0 Service ** END ** Service:
> Service exit [Exit code = 0x240001]
> 2008-05-27 19:03:37:452 1228 ba0 Service *************
>

#3 (**permalink**) 06-09-2008

control panel still doesn't work, just spinning hourglass, no details, left
it for 30 minutes no change.
here is the most recent log. thanks for replying!

2008-06-08 12:41:52:131 1220 ea4 Misc
=========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
===========
2008-06-08 12:41:52:209 1220 ea4 Misc =
Process: C:\Windows\system32\svchost.exe
2008-06-08 12:41:52:802 1220 ea4 Misc =
Module: c:\windows\system32\wuaueng.dll
2008-06-08 12:41:52:131 1220 ea4 Service
*************
2008-06-08 12:41:55:267 1220 ea4 Service **
START ** Service: Service startup
2008-06-08 12:41:55:969 1220 ea4 Service
*********
2008-06-08 12:41:59:510 1220 ea4 Agent *
WU client version 7.0.6001.18000
2008-06-08 12:41:59:526 1220 ea4 Agent *
Base directory: C:\Windows\SoftwareDistribution
2008-06-08 12:42:00:228 1220 ea4 Agent *
Access type: No proxy
2008-06-08 12:42:03:332 1220 ea4 Agent *
Network state: Connected
2008-06-08 12:42:49:477 1220 ea4 Agent
*********** Agent: Initializing Windows Update Agent ***********
2008-06-08 12:42:49:477 1220 ea4 Agent
*********** Agent: Initializing global settings cache ***********
2008-06-08 12:42:49:477 1220 ea4 Agent *
WSUS server: <NULL>
2008-06-08 12:42:49:477 1220 ea4 Agent *
WSUS status server: <NULL>
2008-06-08 12:42:49:477 1220 ea4 Agent *
Target group: (Unassigned Computers)
2008-06-08 12:42:49:492 1220 ea4 Agent *
Windows Update access disabled: No
2008-06-08 12:42:49:992 1220 ea4 Agent *
Found 3 persisted download calls to restore
2008-06-08 12:42:50:038 1220 ea4 DnldMgr
Download manager restoring 2 downloads
2008-06-08 12:42:50:226 1220 ea4 Agent *
Successfully loaded 3 persisted download calls.
2008-06-08 12:42:50:226 1220 ea4 DnldMgr
Retrieved 5 persisted download jobs
2008-06-08 12:42:50:226 1220 ea4 DnldMgr
*********** DnldMgr: Restoring download [no. 0] ***********
2008-06-08 12:42:50:226 1220 ea4 DnldMgr
* BITS JobId = {03527A37-3ABA-45C8-B2E2-639200625D14}
2008-06-08 12:42:50:226 1220 ea4 DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 12:42:50:226 1220 ea4 DnldMgr
* UpdateId = {9F3423C5-713B-4A46-8EC3-1A8483F60A6A}.100
2008-06-08 12:42:50:304 1220 ea4 DnldMgr
* Restored download job.
2008-06-08 12:42:50:304 1220 ea4 DnldMgr
*********** DnldMgr: Restoring download [no. 1] ***********
2008-06-08 12:42:50:304 1220 ea4 DnldMgr
* BITS JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
2008-06-08 12:42:50:304 1220 ea4 DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 12:42:50:304 1220 ea4 DnldMgr
* UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
2008-06-08 12:42:50:382 1220 ea4 DnldMgr
* Restored download job.
2008-06-08 12:42:50:428 1220 ea4 DnldMgr
*********** DnldMgr: Restoring download [no. 2] ***********
2008-06-08 12:42:50:428 1220 ea4 DnldMgr
* BITS JobId = {BF767AC5-363D-4EDB-86C2-F6C68E9D1C5E}
2008-06-08 12:42:50:428 1220 ea4 DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 12:42:50:428 1220 ea4 DnldMgr
* UpdateId = {FC494AAA-AB4C-432F-B6BC-3322AC2ED5DF}.100
2008-06-08 12:42:50:460 1220 ea4 DnldMgr
* Restored download job.
2008-06-08 12:42:50:460 1220 ea4 DnldMgr
*********** DnldMgr: Restoring download [no. 3] ***********
2008-06-08 12:42:50:460 1220 ea4 DnldMgr
* BITS JobId = {C8D558D2-349F-421D-A24F-619CBD5B6068}
2008-06-08 12:42:50:460 1220 ea4 DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 12:42:50:491 1220 ea4 DnldMgr
* UpdateId = {9499A9FA-8556-4C5A-B030-E828E106F002}.100
2008-06-08 12:42:50:584 1220 ea4 DnldMgr
* Restored download job.
2008-06-08 12:42:50:584 1220 ea4 DnldMgr
*********** DnldMgr: Restoring download [no. 4] ***********
2008-06-08 12:42:50:584 1220 ea4 DnldMgr
* BITS JobId = {1C6F8BEE-5559-4F81-AE0A-A21718516B44}
2008-06-08 12:42:50:584 1220 ea4 DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 12:42:50:584 1220 ea4 DnldMgr
* UpdateId = {BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100
2008-06-08 12:42:50:616 1220 ea4 DnldMgr
* Restored download job.
2008-06-08 12:42:50:662 1220 ea4 AU
########### AU: Initializing Automatic Updates ###########
2008-06-08 12:42:50:662 1220 ea4 AU AU
setting next detection timeout to 2008-06-08 16:42:50
2008-06-08 12:42:50:662 1220 ea4 AU
# Approval type: Scheduled (User preference)
2008-06-08 12:42:50:662 1220 ea4 AU
# Scheduled install day/time: Every day at 3:00
2008-06-08 12:42:50:662 1220 ea4 AU
# Auto-install minor updates: Yes (User preference)
2008-06-08 12:42:50:756 1220 ea4 AU
# Reconnecting download for 2 updates
2008-06-08 12:42:50:772 1220 ea4 AU
# Reconnected 2 pending download calls
2008-06-08 12:42:50:772 1220 ea4 AU AU
setting pending client directive to 'Download Progress'
2008-06-08 12:42:50:787 1220 ea4 AU AU
finished delayed initialization
2008-06-08 12:42:51:208 1220 ea4 Report
*********** Report: Initializing static reporting data ***********
2008-06-08 12:42:51:208 1220 ea4 Report * OS
Version = 6.0.6001.1.0.66304
2008-06-08 12:42:51:208 1220 ea4 Report * OS
Product Type = 0x00000003
2008-06-08 12:42:51:271 1220 ea4 Report *
Computer Brand = TOSHIBA
2008-06-08 12:42:51:271 1220 ea4 Report *
Computer Model = Satellite A215
2008-06-08 12:42:51:271 1220 ea4 Report *
Bios Revision = V1.90
2008-06-08 12:42:51:271 1220 ea4 Report *
Bios Name = Ver 1.00PARTTBL
2008-06-08 12:42:51:286 1220 ea4 Report *
Bios Release Date = 2008-02-25T00:00:00
2008-06-08 12:42:51:286 1220 ea4 Report *
Locale ID = 1033
2008-06-08 12:42:51:302 1220 ea4 AU
#############
2008-06-08 12:42:51:302 1220 ea4 AU ##
START ## AU: Search for updates
2008-06-08 12:42:51:302 1220 1188 DnldMgr
*********** DnldMgr: Regulation Refresh [Svc:
{7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-06-08 12:42:51:302 1220 ea4 AU
#########
2008-06-08 12:42:51:302 1220 1188 DnldMgr
Contacting regulation server for 2 updates.
2008-06-08 12:42:51:302 1220 ea4 AU
<<## SUBMITTED ## AU: Search for updates [CallId =
{C829AD2B-CE22-4D22-BA42-97EFB1AF1CAC}]
2008-06-08 12:42:51:302 1220 118c AU AU
checked download status and it changed: Downloading is paused
2008-06-08 12:42:51:333 1220 1188 Misc
Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2008-06-08 12:42:51:396 1220 1188 Misc
Microsoft signed: Yes
2008-06-08 12:42:51:427 1220 1188 DnldMgr
Regulation server path:
http://www.update.microsoft.com/v6/U...egulation.asmx.
2008-06-08 12:43:04:983 1220 1188 DnldMgr
* Regulation call complete. 0x00000000
2008-06-08 12:43:04:983 1220 1188 Service
WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
2008-06-08 12:43:04:983 1220 1188 Service
WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
2008-06-08 12:43:05:077 1220 1188 Service
WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
2008-06-08 12:43:05:077 1220 1188 Service
WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
2008-06-08 12:43:05:779 1220 ea4 AU No
pending client directive
2008-06-08 12:43:09:242 1220 ea4 AU
Forced install timer expired for scheduled install
2008-06-08 12:43:09:242 1220 ea4 AU
UpdateDownloadProperties: 2 download(s) are still in progress.
2008-06-08 12:43:09:242 1220 ea4 AU
UpdateDownloadProperties: download priority has changed from 1 to 2.
2008-06-08 12:59:43:883 3064 bd4 Misc
=========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
===========
2008-06-08 12:59:43:883 3064 bd4 Misc =
Process: c:\program files\windows defender\MpCmdRun.exe
2008-06-08 12:59:43:883 3064 bd4 Misc =
Module: C:\Windows\system32\wuapi.dll
2008-06-08 12:59:43:868 3064 bd4 COMAPI
-------------
2008-06-08 12:59:43:883 3064 bd4 COMAPI
-- START -- COMAPI: Search [ClientId = Windows Defender]
2008-06-08 12:59:43:883 3064 bd4 COMAPI
---------
2008-06-08 17:04:21:467 1204 a4c Misc
=========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
===========
2008-06-08 17:04:21:530 1204 a4c Misc =
Process: C:\Windows\system32\svchost.exe
2008-06-08 17:04:21:623 1204 a4c Misc =
Module: c:\windows\system32\wuaueng.dll
2008-06-08 17:04:21:467 1204 a4c Service
*************
2008-06-08 17:04:21:733 1204 a4c Service **
START ** Service: Service startup
2008-06-08 17:04:21:842 1204 a4c Service
*********
2008-06-08 17:04:23:012 1204 a4c Agent *
WU client version 7.0.6001.18000
2008-06-08 17:04:23:027 1204 a4c Agent *
Base directory: C:\Windows\SoftwareDistribution
2008-06-08 17:04:23:121 1204 a4c Agent *
Access type: No proxy
2008-06-08 17:04:23:215 1204 a4c Agent *
Network state: Connected
2008-06-08 17:05:08:751 1204 a4c Agent
*********** Agent: Initializing Windows Update Agent ***********
2008-06-08 17:05:08:751 1204 a4c Agent
*********** Agent: Initializing global settings cache ***********
2008-06-08 17:05:08:751 1204 a4c Agent *
WSUS server: <NULL>
2008-06-08 17:05:08:751 1204 a4c Agent *
WSUS status server: <NULL>
2008-06-08 17:05:08:751 1204 a4c Agent *
Target group: (Unassigned Computers)
2008-06-08 17:05:08:751 1204 a4c Agent *
Windows Update access disabled: No
2008-06-08 17:05:09:281 1204 a4c Agent *
Found 3 persisted download calls to restore
2008-06-08 17:05:09:328 1204 a4c DnldMgr
Download manager restoring 2 downloads
2008-06-08 17:05:09:609 1204 a4c Agent *
Successfully loaded 3 persisted download calls.
2008-06-08 17:05:09:609 1204 a4c DnldMgr
Retrieved 5 persisted download jobs
2008-06-08 17:05:09:609 1204 a4c DnldMgr
*********** DnldMgr: Restoring download [no. 0] ***********
2008-06-08 17:05:09:609 1204 a4c DnldMgr
* BITS JobId = {03527A37-3ABA-45C8-B2E2-639200625D14}
2008-06-08 17:05:09:609 1204 a4c DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 17:05:09:640 1204 a4c DnldMgr
* UpdateId = {9F3423C5-713B-4A46-8EC3-1A8483F60A6A}.100
2008-06-08 17:05:09:718 1204 a4c DnldMgr
* Restored download job.
2008-06-08 17:05:09:718 1204 a4c DnldMgr
*********** DnldMgr: Restoring download [no. 1] ***********
2008-06-08 17:05:09:718 1204 a4c DnldMgr
* BITS JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
2008-06-08 17:05:09:718 1204 a4c DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 17:05:09:734 1204 a4c DnldMgr
* UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
2008-06-08 17:05:09:859 1204 a4c DnldMgr
* Restored download job.
2008-06-08 17:50:17:300 1184 fe0 Misc
=========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
===========
2008-06-08 17:50:17:304 1184 fe0 Misc =
Process: C:\Windows\system32\svchost.exe
2008-06-08 17:50:17:371 1184 fe0 Misc =
Module: c:\windows\system32\wuaueng.dll
2008-06-08 17:50:17:300 1184 fe0 Service
*************
2008-06-08 17:50:17:492 1184 fe0 Service **
START ** Service: Service startup
2008-06-08 17:50:17:559 1184 fe0 Service
*********
2008-06-08 17:50:19:696 1184 fe0 Agent *
WU client version 7.0.6001.18000
2008-06-08 17:50:19:709 1184 fe0 Agent *
Base directory: C:\Windows\SoftwareDistribution
2008-06-08 17:50:20:769 1184 fe0 Agent *
Access type: No proxy
2008-06-08 17:50:21:505 1184 fe0 Agent *
Network state: Connected
2008-06-08 17:51:08:143 1184 fe0 Agent
*********** Agent: Initializing Windows Update Agent ***********
2008-06-08 17:51:08:143 1184 fe0 Agent
*********** Agent: Initializing global settings cache ***********
2008-06-08 17:51:08:144 1184 fe0 Agent *
WSUS server: <NULL>
2008-06-08 17:51:08:144 1184 fe0 Agent *
WSUS status server: <NULL>
2008-06-08 17:51:08:144 1184 fe0 Agent *
Target group: (Unassigned Computers)
2008-06-08 17:51:08:144 1184 fe0 Agent *
Windows Update access disabled: No
2008-06-08 17:51:08:724 1184 fe0 Agent *
Found 3 persisted download calls to restore
2008-06-08 17:51:08:775 1184 fe0 DnldMgr
Download manager restoring 2 downloads
2008-06-08 17:51:09:335 1184 fe0 Agent *
Successfully loaded 3 persisted download calls.
2008-06-08 17:51:09:365 1184 fe0 DnldMgr
Retrieved 5 persisted download jobs
2008-06-08 17:51:09:366 1184 fe0 DnldMgr
*********** DnldMgr: Restoring download [no. 0] ***********
2008-06-08 17:51:09:366 1184 fe0 DnldMgr
* BITS JobId = {03527A37-3ABA-45C8-B2E2-639200625D14}
2008-06-08 17:51:09:366 1184 fe0 DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 17:51:09:405 1184 fe0 DnldMgr
* UpdateId = {9F3423C5-713B-4A46-8EC3-1A8483F60A6A}.100
2008-06-08 17:51:09:625 1184 fe0 DnldMgr
* Restored download job.
2008-06-08 17:51:09:626 1184 fe0 DnldMgr
*********** DnldMgr: Restoring download [no. 1] ***********
2008-06-08 17:51:09:626 1184 fe0 DnldMgr
* BITS JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
2008-06-08 17:51:09:626 1184 fe0 DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 17:51:09:628 1184 fe0 DnldMgr
* UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
2008-06-08 17:51:09:928 1184 fe0 DnldMgr
* Restored download job.
2008-06-08 18:26:16:619 1224 eac Misc
=========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
===========
2008-06-08 18:26:16:822 1224 eac Misc =
Process: C:\Windows\system32\svchost.exe
2008-06-08 18:26:16:931 1224 eac Misc =
Module: c:\windows\system32\wuaueng.dll
2008-06-08 18:26:16:619 1224 eac Service
*************
2008-06-08 18:26:17:180 1224 eac Service **
START ** Service: Service startup
2008-06-08 18:26:17:321 1224 eac Service
*********
2008-06-08 18:26:18:350 1224 eac Agent *
WU client version 7.0.6001.18000
2008-06-08 18:26:18:475 1224 eac Agent *
Base directory: C:\Windows\SoftwareDistribution
2008-06-08 18:26:18:569 1224 eac Agent *
Access type: No proxy
2008-06-08 18:26:18:694 1224 eac Agent *
Network state: Connected
2008-06-08 18:27:04:178 1224 eac Agent
*********** Agent: Initializing Windows Update Agent ***********
2008-06-08 18:27:04:178 1224 eac Agent
*********** Agent: Initializing global settings cache ***********
2008-06-08 18:27:04:178 1224 eac Agent *
WSUS server: <NULL>
2008-06-08 18:27:04:178 1224 eac Agent *
WSUS status server: <NULL>
2008-06-08 18:27:04:178 1224 eac Agent *
Target group: (Unassigned Computers)
2008-06-08 18:27:04:178 1224 eac Agent *
Windows Update access disabled: No
2008-06-08 18:27:04:818 1224 eac Agent *
Found 3 persisted download calls to restore
2008-06-08 18:27:04:880 1224 eac DnldMgr
Download manager restoring 2 downloads
2008-06-08 18:27:05:083 1224 eac Agent *
Successfully loaded 3 persisted download calls.
2008-06-08 18:27:05:083 1224 eac DnldMgr
Retrieved 5 persisted download jobs
2008-06-08 18:27:05:083 1224 eac DnldMgr
*********** DnldMgr: Restoring download [no. 0] ***********
2008-06-08 18:27:05:083 1224 eac DnldMgr
* BITS JobId = {03527A37-3ABA-45C8-B2E2-639200625D14}
2008-06-08 18:27:05:083 1224 eac DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 18:27:05:099 1224 eac DnldMgr
* UpdateId = {9F3423C5-713B-4A46-8EC3-1A8483F60A6A}.100
2008-06-08 18:27:05:208 1224 eac DnldMgr
* Restored download job.
2008-06-08 18:27:05:208 1224 eac DnldMgr
*********** DnldMgr: Restoring download [no. 1] ***********
2008-06-08 18:27:05:208 1224 eac DnldMgr
* BITS JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
2008-06-08 18:27:05:208 1224 eac DnldMgr
* ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 18:27:05:223 1224 eac DnldMgr
* UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
2008-06-08 18:27:05:364 1224 eac DnldMgr
* Restored download job.
2008-06-08 18:44:10:077 1652 e6c Misc
=========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
===========
2008-06-08 18:44:10:078 1652 e6c Misc =
Process: c:\program files\windows defender\MpCmdRun.exe
2008-06-08 18:44:10:079 1652 e6c Misc =
Module: C:\Windows\system32\wuapi.dll
2008-06-08 18:44:10:057 1652 e6c COMAPI
-------------
2008-06-08 18:44:10:079 1652 e6c COMAPI
-- START -- COMAPI: Search [ClientId = Windows Defender]
2008-06-08 18:44:10:079 1652 e6c COMAPI
---------

"MowGreen [MVP]" wrote:

> > 2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
> > {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> > BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
> > download. Sequence 4615 vs AcceptRate 0.
>
> The above indicates that the system is now waiting in line [in a queue]
> and when it's number comes up, the updates will be downloaded.
> Please do this ... go to the WU in the Control Panel and check for
> updates once more. Then post the *end* of the WindowsUpdate.log as that
> is the section that contains the latest entries.
> Post the last 50 or so lines of the log, please.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> mikeh wrote:
>
> > vista home prem sp1, on new laptop- came with it. if i click on windows
> > update in control panel, nothing ever displays but the spinning circle (i.e.
> > hourglass replacement).
> > looking at the log i can see something occured on 5/27, since then the panel
> > will not display.
> >
> > Here is a portion from the log, any ideas on how I can get this back to
> > working? Looks lke restoring prior to this date is not an option. is there
> > another place that stores the updates which have taken place, as I can't
> > bring up the windows update control panel screen. if I could see the
> > updates, maybe i could back them out one at a time, or is the only option
> > going back through the log. i.e. how do you uninstall an update when the
> > update control panel won't display?
> >
> > thanks.
> >

#4 (**permalink**) 06-09-2008

Try this, Mike:
Automatic Updates and WindowsUpdate Reset tool
http://www.codeplex.com/aureset/Rele...eleaseId=13656

The download link is on the bottom of the above page.
After the download completes, close all open programs and browsers.
* Right * click au_client_toolv77a_redist.exe. choose ' Run as
administrator ' and then reboot afterwards.

Did that fix 'things' ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

mikeh wrote:

> control panel still doesn't work, just spinning hourglass, no details, left
> it for 30 minutes no change.
> here is the most recent log. thanks for replying!
>
>
>
> 2008-06-08 12:41:52:131 1220 ea4 Misc
> =========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
> ===========
> 2008-06-08 12:41:52:209 1220 ea4 Misc =
> Process: C:\Windows\system32\svchost.exe
> 2008-06-08 12:41:52:802 1220 ea4 Misc =
> Module: c:\windows\system32\wuaueng.dll
> 2008-06-08 12:41:52:131 1220 ea4 Service
> *************
> 2008-06-08 12:41:55:267 1220 ea4 Service **
> START ** Service: Service startup
> 2008-06-08 12:41:55:969 1220 ea4 Service
> *********
> 2008-06-08 12:41:59:510 1220 ea4 Agent *
> WU client version 7.0.6001.18000
> 2008-06-08 12:41:59:526 1220 ea4 Agent *
> Base directory: C:\Windows\SoftwareDistribution
> 2008-06-08 12:42:00:228 1220 ea4 Agent *
> Access type: No proxy
> 2008-06-08 12:42:03:332 1220 ea4 Agent *
> Network state: Connected
> 2008-06-08 12:42:49:477 1220 ea4 Agent
> *********** Agent: Initializing Windows Update Agent ***********
> 2008-06-08 12:42:49:477 1220 ea4 Agent
> *********** Agent: Initializing global settings cache ***********
> 2008-06-08 12:42:49:477 1220 ea4 Agent *
> WSUS server: <NULL>
> 2008-06-08 12:42:49:477 1220 ea4 Agent *
> WSUS status server: <NULL>
> 2008-06-08 12:42:49:477 1220 ea4 Agent *
> Target group: (Unassigned Computers)
> 2008-06-08 12:42:49:492 1220 ea4 Agent *
> Windows Update access disabled: No
> 2008-06-08 12:42:49:992 1220 ea4 Agent *
> Found 3 persisted download calls to restore
> 2008-06-08 12:42:50:038 1220 ea4 DnldMgr
> Download manager restoring 2 downloads
> 2008-06-08 12:42:50:226 1220 ea4 Agent *
> Successfully loaded 3 persisted download calls.
> 2008-06-08 12:42:50:226 1220 ea4 DnldMgr
> Retrieved 5 persisted download jobs
> 2008-06-08 12:42:50:226 1220 ea4 DnldMgr
> *********** DnldMgr: Restoring download [no. 0] ***********
> 2008-06-08 12:42:50:226 1220 ea4 DnldMgr
> * BITS JobId = {03527A37-3ABA-45C8-B2E2-639200625D14}
> 2008-06-08 12:42:50:226 1220 ea4 DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 12:42:50:226 1220 ea4 DnldMgr
> * UpdateId = {9F3423C5-713B-4A46-8EC3-1A8483F60A6A}.100
> 2008-06-08 12:42:50:304 1220 ea4 DnldMgr
> * Restored download job.
> 2008-06-08 12:42:50:304 1220 ea4 DnldMgr
> *********** DnldMgr: Restoring download [no. 1] ***********
> 2008-06-08 12:42:50:304 1220 ea4 DnldMgr
> * BITS JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
> 2008-06-08 12:42:50:304 1220 ea4 DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 12:42:50:304 1220 ea4 DnldMgr
> * UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
> 2008-06-08 12:42:50:382 1220 ea4 DnldMgr
> * Restored download job.
> 2008-06-08 12:42:50:428 1220 ea4 DnldMgr
> *********** DnldMgr: Restoring download [no. 2] ***********
> 2008-06-08 12:42:50:428 1220 ea4 DnldMgr
> * BITS JobId = {BF767AC5-363D-4EDB-86C2-F6C68E9D1C5E}
> 2008-06-08 12:42:50:428 1220 ea4 DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 12:42:50:428 1220 ea4 DnldMgr
> * UpdateId = {FC494AAA-AB4C-432F-B6BC-3322AC2ED5DF}.100
> 2008-06-08 12:42:50:460 1220 ea4 DnldMgr
> * Restored download job.
> 2008-06-08 12:42:50:460 1220 ea4 DnldMgr
> *********** DnldMgr: Restoring download [no. 3] ***********
> 2008-06-08 12:42:50:460 1220 ea4 DnldMgr
> * BITS JobId = {C8D558D2-349F-421D-A24F-619CBD5B6068}
> 2008-06-08 12:42:50:460 1220 ea4 DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 12:42:50:491 1220 ea4 DnldMgr
> * UpdateId = {9499A9FA-8556-4C5A-B030-E828E106F002}.100
> 2008-06-08 12:42:50:584 1220 ea4 DnldMgr
> * Restored download job.
> 2008-06-08 12:42:50:584 1220 ea4 DnldMgr
> *********** DnldMgr: Restoring download [no. 4] ***********
> 2008-06-08 12:42:50:584 1220 ea4 DnldMgr
> * BITS JobId = {1C6F8BEE-5559-4F81-AE0A-A21718516B44}
> 2008-06-08 12:42:50:584 1220 ea4 DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 12:42:50:584 1220 ea4 DnldMgr
> * UpdateId = {BD4565BA-7AEE-40F9-8602-43B5930A6E05}.100
> 2008-06-08 12:42:50:616 1220 ea4 DnldMgr
> * Restored download job.
> 2008-06-08 12:42:50:662 1220 ea4 AU
> ########### AU: Initializing Automatic Updates ###########
> 2008-06-08 12:42:50:662 1220 ea4 AU AU
> setting next detection timeout to 2008-06-08 16:42:50
> 2008-06-08 12:42:50:662 1220 ea4 AU
> # Approval type: Scheduled (User preference)
> 2008-06-08 12:42:50:662 1220 ea4 AU
> # Scheduled install day/time: Every day at 3:00
> 2008-06-08 12:42:50:662 1220 ea4 AU
> # Auto-install minor updates: Yes (User preference)
> 2008-06-08 12:42:50:756 1220 ea4 AU
> # Reconnecting download for 2 updates
> 2008-06-08 12:42:50:772 1220 ea4 AU
> # Reconnected 2 pending download calls
> 2008-06-08 12:42:50:772 1220 ea4 AU AU
> setting pending client directive to 'Download Progress'
> 2008-06-08 12:42:50:787 1220 ea4 AU AU
> finished delayed initialization
> 2008-06-08 12:42:51:208 1220 ea4 Report
> *********** Report: Initializing static reporting data ***********
> 2008-06-08 12:42:51:208 1220 ea4 Report * OS
> Version = 6.0.6001.1.0.66304
> 2008-06-08 12:42:51:208 1220 ea4 Report * OS
> Product Type = 0x00000003
> 2008-06-08 12:42:51:271 1220 ea4 Report *
> Computer Brand = TOSHIBA
> 2008-06-08 12:42:51:271 1220 ea4 Report *
> Computer Model = Satellite A215
> 2008-06-08 12:42:51:271 1220 ea4 Report *
> Bios Revision = V1.90
> 2008-06-08 12:42:51:271 1220 ea4 Report *
> Bios Name = Ver 1.00PARTTBL
> 2008-06-08 12:42:51:286 1220 ea4 Report *
> Bios Release Date = 2008-02-25T00:00:00
> 2008-06-08 12:42:51:286 1220 ea4 Report *
> Locale ID = 1033
> 2008-06-08 12:42:51:302 1220 ea4 AU
> #############
> 2008-06-08 12:42:51:302 1220 ea4 AU ##
> START ## AU: Search for updates
> 2008-06-08 12:42:51:302 1220 1188 DnldMgr
> *********** DnldMgr: Regulation Refresh [Svc:
> {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
> 2008-06-08 12:42:51:302 1220 ea4 AU
> #########
> 2008-06-08 12:42:51:302 1220 1188 DnldMgr
> Contacting regulation server for 2 updates.
> 2008-06-08 12:42:51:302 1220 ea4 AU
> <<## SUBMITTED ## AU: Search for updates [CallId =
> {C829AD2B-CE22-4D22-BA42-97EFB1AF1CAC}]
> 2008-06-08 12:42:51:302 1220 118c AU AU
> checked download status and it changed: Downloading is paused
> 2008-06-08 12:42:51:333 1220 1188 Misc
> Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
> 2008-06-08 12:42:51:396 1220 1188 Misc
> Microsoft signed: Yes
> 2008-06-08 12:42:51:427 1220 1188 DnldMgr
> Regulation server path:
> http://www.update.microsoft.com/v6/U...egulation.asmx.
> 2008-06-08 12:43:04:983 1220 1188 DnldMgr
> * Regulation call complete. 0x00000000
> 2008-06-08 12:43:04:983 1220 1188 Service
> WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
> 2008-06-08 12:43:04:983 1220 1188 Service
> WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
> 2008-06-08 12:43:05:077 1220 1188 Service
> WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
> 2008-06-08 12:43:05:077 1220 1188 Service
> WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
> 2008-06-08 12:43:05:779 1220 ea4 AU No
> pending client directive
> 2008-06-08 12:43:09:242 1220 ea4 AU
> Forced install timer expired for scheduled install
> 2008-06-08 12:43:09:242 1220 ea4 AU
> UpdateDownloadProperties: 2 download(s) are still in progress.
> 2008-06-08 12:43:09:242 1220 ea4 AU
> UpdateDownloadProperties: download priority has changed from 1 to 2.
> 2008-06-08 12:59:43:883 3064 bd4 Misc
> =========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
> ===========
> 2008-06-08 12:59:43:883 3064 bd4 Misc =
> Process: c:\program files\windows defender\MpCmdRun.exe
> 2008-06-08 12:59:43:883 3064 bd4 Misc =
> Module: C:\Windows\system32\wuapi.dll
> 2008-06-08 12:59:43:868 3064 bd4 COMAPI
> -------------
> 2008-06-08 12:59:43:883 3064 bd4 COMAPI
> -- START -- COMAPI: Search [ClientId = Windows Defender]
> 2008-06-08 12:59:43:883 3064 bd4 COMAPI
> ---------
> 2008-06-08 17:04:21:467 1204 a4c Misc
> =========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
> ===========
> 2008-06-08 17:04:21:530 1204 a4c Misc =
> Process: C:\Windows\system32\svchost.exe
> 2008-06-08 17:04:21:623 1204 a4c Misc =
> Module: c:\windows\system32\wuaueng.dll
> 2008-06-08 17:04:21:467 1204 a4c Service
> *************
> 2008-06-08 17:04:21:733 1204 a4c Service **
> START ** Service: Service startup
> 2008-06-08 17:04:21:842 1204 a4c Service
> *********
> 2008-06-08 17:04:23:012 1204 a4c Agent *
> WU client version 7.0.6001.18000
> 2008-06-08 17:04:23:027 1204 a4c Agent *
> Base directory: C:\Windows\SoftwareDistribution
> 2008-06-08 17:04:23:121 1204 a4c Agent *
> Access type: No proxy
> 2008-06-08 17:04:23:215 1204 a4c Agent *
> Network state: Connected
> 2008-06-08 17:05:08:751 1204 a4c Agent
> *********** Agent: Initializing Windows Update Agent ***********
> 2008-06-08 17:05:08:751 1204 a4c Agent
> *********** Agent: Initializing global settings cache ***********
> 2008-06-08 17:05:08:751 1204 a4c Agent *
> WSUS server: <NULL>
> 2008-06-08 17:05:08:751 1204 a4c Agent *
> WSUS status server: <NULL>
> 2008-06-08 17:05:08:751 1204 a4c Agent *
> Target group: (Unassigned Computers)
> 2008-06-08 17:05:08:751 1204 a4c Agent *
> Windows Update access disabled: No
> 2008-06-08 17:05:09:281 1204 a4c Agent *
> Found 3 persisted download calls to restore
> 2008-06-08 17:05:09:328 1204 a4c DnldMgr
> Download manager restoring 2 downloads
> 2008-06-08 17:05:09:609 1204 a4c Agent *
> Successfully loaded 3 persisted download calls.
> 2008-06-08 17:05:09:609 1204 a4c DnldMgr
> Retrieved 5 persisted download jobs
> 2008-06-08 17:05:09:609 1204 a4c DnldMgr
> *********** DnldMgr: Restoring download [no. 0] ***********
> 2008-06-08 17:05:09:609 1204 a4c DnldMgr
> * BITS JobId = {03527A37-3ABA-45C8-B2E2-639200625D14}
> 2008-06-08 17:05:09:609 1204 a4c DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 17:05:09:640 1204 a4c DnldMgr
> * UpdateId = {9F3423C5-713B-4A46-8EC3-1A8483F60A6A}.100
> 2008-06-08 17:05:09:718 1204 a4c DnldMgr
> * Restored download job.
> 2008-06-08 17:05:09:718 1204 a4c DnldMgr
> *********** DnldMgr: Restoring download [no. 1] ***********
> 2008-06-08 17:05:09:718 1204 a4c DnldMgr
> * BITS JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
> 2008-06-08 17:05:09:718 1204 a4c DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 17:05:09:734 1204 a4c DnldMgr
> * UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
> 2008-06-08 17:05:09:859 1204 a4c DnldMgr
> * Restored download job.
> 2008-06-08 17:50:17:300 1184 fe0 Misc
> =========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
> ===========
> 2008-06-08 17:50:17:304 1184 fe0 Misc =
> Process: C:\Windows\system32\svchost.exe
> 2008-06-08 17:50:17:371 1184 fe0 Misc =
> Module: c:\windows\system32\wuaueng.dll
> 2008-06-08 17:50:17:300 1184 fe0 Service
> *************
> 2008-06-08 17:50:17:492 1184 fe0 Service **
> START ** Service: Service startup
> 2008-06-08 17:50:17:559 1184 fe0 Service
> *********
> 2008-06-08 17:50:19:696 1184 fe0 Agent *
> WU client version 7.0.6001.18000
> 2008-06-08 17:50:19:709 1184 fe0 Agent *
> Base directory: C:\Windows\SoftwareDistribution
> 2008-06-08 17:50:20:769 1184 fe0 Agent *
> Access type: No proxy
> 2008-06-08 17:50:21:505 1184 fe0 Agent *
> Network state: Connected
> 2008-06-08 17:51:08:143 1184 fe0 Agent
> *********** Agent: Initializing Windows Update Agent ***********
> 2008-06-08 17:51:08:143 1184 fe0 Agent
> *********** Agent: Initializing global settings cache ***********
> 2008-06-08 17:51:08:144 1184 fe0 Agent *
> WSUS server: <NULL>
> 2008-06-08 17:51:08:144 1184 fe0 Agent *
> WSUS status server: <NULL>
> 2008-06-08 17:51:08:144 1184 fe0 Agent *
> Target group: (Unassigned Computers)
> 2008-06-08 17:51:08:144 1184 fe0 Agent *
> Windows Update access disabled: No
> 2008-06-08 17:51:08:724 1184 fe0 Agent *
> Found 3 persisted download calls to restore
> 2008-06-08 17:51:08:775 1184 fe0 DnldMgr
> Download manager restoring 2 downloads
> 2008-06-08 17:51:09:335 1184 fe0 Agent *
> Successfully loaded 3 persisted download calls.
> 2008-06-08 17:51:09:365 1184 fe0 DnldMgr
> Retrieved 5 persisted download jobs
> 2008-06-08 17:51:09:366 1184 fe0 DnldMgr
> *********** DnldMgr: Restoring download [no. 0] ***********
> 2008-06-08 17:51:09:366 1184 fe0 DnldMgr
> * BITS JobId = {03527A37-3ABA-45C8-B2E2-639200625D14}
> 2008-06-08 17:51:09:366 1184 fe0 DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 17:51:09:405 1184 fe0 DnldMgr
> * UpdateId = {9F3423C5-713B-4A46-8EC3-1A8483F60A6A}.100
> 2008-06-08 17:51:09:625 1184 fe0 DnldMgr
> * Restored download job.
> 2008-06-08 17:51:09:626 1184 fe0 DnldMgr
> *********** DnldMgr: Restoring download [no. 1] ***********
> 2008-06-08 17:51:09:626 1184 fe0 DnldMgr
> * BITS JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
> 2008-06-08 17:51:09:626 1184 fe0 DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 17:51:09:628 1184 fe0 DnldMgr
> * UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
> 2008-06-08 17:51:09:928 1184 fe0 DnldMgr
> * Restored download job.
> 2008-06-08 18:26:16:619 1224 eac Misc
> =========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
> ===========
> 2008-06-08 18:26:16:822 1224 eac Misc =
> Process: C:\Windows\system32\svchost.exe
> 2008-06-08 18:26:16:931 1224 eac Misc =
> Module: c:\windows\system32\wuaueng.dll
> 2008-06-08 18:26:16:619 1224 eac Service
> *************
> 2008-06-08 18:26:17:180 1224 eac Service **
> START ** Service: Service startup
> 2008-06-08 18:26:17:321 1224 eac Service
> *********
> 2008-06-08 18:26:18:350 1224 eac Agent *
> WU client version 7.0.6001.18000
> 2008-06-08 18:26:18:475 1224 eac Agent *
> Base directory: C:\Windows\SoftwareDistribution
> 2008-06-08 18:26:18:569 1224 eac Agent *
> Access type: No proxy
> 2008-06-08 18:26:18:694 1224 eac Agent *
> Network state: Connected
> 2008-06-08 18:27:04:178 1224 eac Agent
> *********** Agent: Initializing Windows Update Agent ***********
> 2008-06-08 18:27:04:178 1224 eac Agent
> *********** Agent: Initializing global settings cache ***********
> 2008-06-08 18:27:04:178 1224 eac Agent *
> WSUS server: <NULL>
> 2008-06-08 18:27:04:178 1224 eac Agent *
> WSUS status server: <NULL>
> 2008-06-08 18:27:04:178 1224 eac Agent *
> Target group: (Unassigned Computers)
> 2008-06-08 18:27:04:178 1224 eac Agent *
> Windows Update access disabled: No
> 2008-06-08 18:27:04:818 1224 eac Agent *
> Found 3 persisted download calls to restore
> 2008-06-08 18:27:04:880 1224 eac DnldMgr
> Download manager restoring 2 downloads
> 2008-06-08 18:27:05:083 1224 eac Agent *
> Successfully loaded 3 persisted download calls.
> 2008-06-08 18:27:05:083 1224 eac DnldMgr
> Retrieved 5 persisted download jobs
> 2008-06-08 18:27:05:083 1224 eac DnldMgr
> *********** DnldMgr: Restoring download [no. 0] ***********
> 2008-06-08 18:27:05:083 1224 eac DnldMgr
> * BITS JobId = {03527A37-3ABA-45C8-B2E2-639200625D14}
> 2008-06-08 18:27:05:083 1224 eac DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 18:27:05:099 1224 eac DnldMgr
> * UpdateId = {9F3423C5-713B-4A46-8EC3-1A8483F60A6A}.100
> 2008-06-08 18:27:05:208 1224 eac DnldMgr
> * Restored download job.
> 2008-06-08 18:27:05:208 1224 eac DnldMgr
> *********** DnldMgr: Restoring download [no. 1] ***********
> 2008-06-08 18:27:05:208 1224 eac DnldMgr
> * BITS JobId = {9FC93E44-6F61-446B-8C99-1816E98A5CB8}
> 2008-06-08 18:27:05:208 1224 eac DnldMgr
> * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-06-08 18:27:05:223 1224 eac DnldMgr
> * UpdateId = {351F5A4E-861D-4E1E-8E91-39495F135C41}.101
> 2008-06-08 18:27:05:364 1224 eac DnldMgr
> * Restored download job.
> 2008-06-08 18:44:10:077 1652 e6c Misc
> =========== Logging initialized (build: 7.0.6001.18000, tz: -0400)
> ===========
> 2008-06-08 18:44:10:078 1652 e6c Misc =
> Process: c:\program files\windows defender\MpCmdRun.exe
> 2008-06-08 18:44:10:079 1652 e6c Misc =
> Module: C:\Windows\system32\wuapi.dll
> 2008-06-08 18:44:10:057 1652 e6c COMAPI
> -------------
> 2008-06-08 18:44:10:079 1652 e6c COMAPI
> -- START -- COMAPI: Search [ClientId = Windows Defender]
> 2008-06-08 18:44:10:079 1652 e6c COMAPI
> ---------
>
>
> "MowGreen [MVP]" wrote:
>
>
>>>2008-05-27 18:43:15:593 1228 42c DnldMgr Regulation:
>>>{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
>>>BD4565BA-7AEE-40F9-8602-43B5930A6E05 is "Priority" regulated and can NOT
>>>download. Sequence 4615 vs AcceptRate 0.
>>
>>The above indicates that the system is now waiting in line [in a queue]
>>and when it's number comes up, the updates will be downloaded.
>>Please do this ... go to the WU in the Control Panel and check for
>>updates once more. Then post the *end* of the WindowsUpdate.log as that
>>is the section that contains the latest entries.
>>Post the last 50 or so lines of the log, please.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>mikeh wrote:
>>
>>
>>>vista home prem sp1, on new laptop- came with it. if i click on windows
>>>update in control panel, nothing ever displays but the spinning circle (i.e.
>>>hourglass replacement).
>>>looking at the log i can see something occured on 5/27, since then the panel
>>>will not display.
>>>
>>>Here is a portion from the log, any ideas on how I can get this back to
>>>working? Looks lke restoring prior to this date is not an option. is there
>>>another place that stores the updates which have taken place, as I can't
>>>bring up the windows update control panel screen. if I could see the
>>>updates, maybe i could back them out one at a time, or is the only option
>>>going back through the log. i.e. how do you uninstall an update when the
>>>update control panel won't display?
>>>
>>>thanks.
>>>
>
>

#5 (**permalink**) 06-10-2008

Ok, here is the status, the script ran but had a few errors.
first couldn't stop the BITS service so it couldn't cancel the pending
jobs.
Next the load library failed for many
LoadLibrary failed with error 126: C:\Windows\system32\muweb.dll
LoadLibrary failed with error 126: C:\Windows\system32\gpkcsp.dll
LoadLibrary failed with error 126: C:\Windows\system32\msxml.dll
LoadLibrary failed with error 126: C:\Windows\system32\msxml2.dll
LoadLibrary failed with error 126:
C:\Windows\system32\mucltui.dllDllRegisterServer not exported
Register type library failed: 0x80029C4A
C:\Windows\system32\qmgr.dll
LoadLibrary failed with error 126: C:\Windows\system32\sccbase.dll
LoadLibrary failed with error 126: C:\Windows\system32\slbcsp.dll
LoadLibrary failed with error 126: C:\Windows\system32\wuaueng1.dll
LoadLibrary failed with error 126: C:\Windows\system32\wucltui.dll
LoadLibrary failed with error 126: C:\Windows\system32\wuweb.dll
LoadLibrary failed with error 126: C:\Windows\system32\initpki.dll---Done
Registering LoadLibrary failed with error 126:
C:\Windows\system32\initpki.dll---Done Registering

the control panel still would not come up so i ran SCF /scannow.
it reported some errors which seemed to be centered around .ini files which
seem to be a known issue.
I haven't checked the whole thing yet as it is a big file.
rebooted and the CONTROL PANEL/windows update now displays something, and
when i hit the button to check for updates I can see the progress bar, BUT
now it never returns nothing.

so we are half way there, at least it functions and i can see which updates
were applied before.
also it no longer says microsoft updates, but windows updates. i had it
setup to get all updates (like office 2007, originally).

thanks, mike

Here is the most recent log from windows update..

2008-06-10 07:38:45:354 1200 184 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: -0400) ===========
2008-06-10 07:38:45:369 1200 184 Misc = Process:
C:\Windows\system32\svchost.exe
2008-06-10 07:38:45:447 1200 184 Misc = Module:
c:\windows\system32\wuaueng.dll
2008-06-10 07:38:45:354 1200 184 Service *************
2008-06-10 07:38:45:541 1200 184 Service ** START ** Service: Service startup
2008-06-10 07:38:45:619 1200 184 Service *********
2008-06-10 07:38:45:713 1200 184 Agent * WU client version 7.1.6001.65
2008-06-10 07:38:45:713 1200 184 Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-06-10 07:38:45:791 1200 184 Agent * Access type: No proxy
2008-06-10 07:38:45:900 1200 184 Agent * Network state: Connected
2008-06-10 07:39:31:015 1200 184 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-06-10 07:39:31:015 1200 184 Agent *********** Agent: Initializing
global settings cache ***********
2008-06-10 07:39:31:015 1200 184 Agent * WSUS server: <NULL>
2008-06-10 07:39:31:015 1200 184 Agent * WSUS status server: <NULL>
2008-06-10 07:39:31:015 1200 184 Agent * Target group: (Unassigned
Computers)
2008-06-10 07:39:31:015 1200 184 Agent * Windows Update access disabled: No
2008-06-10 07:39:31:592 1200 184 DnldMgr Download manager restoring 0
downloads
2008-06-10 07:39:31:592 1200 184 AU ########### AU: Initializing Automatic
Updates ###########
2008-06-10 07:39:31:592 1200 184 AU AU setting next detection timeout to
2008-06-10 11:39:31
2008-06-10 07:39:31:592 1200 184 AU # Approval type: Scheduled (User
preference)
2008-06-10 07:39:31:608 1200 184 AU # Scheduled install day/time: Every
day at 3:00
2008-06-10 07:39:31:608 1200 184 AU # Auto-install minor updates: Yes
(User preference)
2008-06-10 07:39:31:608 1200 184 AU Setting AU scheduled install time to
2008-06-11 07:00:00
2008-06-10 07:39:31:608 1200 184 AU AU finished delayed initialization
2008-06-10 07:39:31:998 1200 184 Report *********** Report: Initializing
static reporting data ***********
2008-06-10 07:39:31:998 1200 184 Report * OS Version = 6.0.6001.1.0.66304
2008-06-10 07:39:31:998 1200 184 Report * OS Product Type = 0x00000003
2008-06-10 07:39:32:045 1200 184 Report * Computer Brand = TOSHIBA
2008-06-10 07:39:32:045 1200 184 Report * Computer Model = Satellite A215
2008-06-10 07:39:32:045 1200 184 Report * Bios Revision = V1.90
2008-06-10 07:39:32:045 1200 184 Report * Bios Name = Ver 1.00PARTTBL
2008-06-10 07:39:32:045 1200 184 Report * Bios Release Date =
2008-02-25T00:00:00
2008-06-10 07:39:32:045 1200 184 Report * Locale ID = 1033
2008-06-10 07:39:32:060 1200 184 AU #############
2008-06-10 07:39:32:060 1200 184 AU ## START ## AU: Search for updates
2008-06-10 07:39:32:060 1200 184 AU #########
2008-06-10 07:39:32:076 1200 184 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {05E7E410-EF69-4ADF-A8F0-BEA6AFE8619A}]
2008-06-10 07:39:32:341 1200 fe4 Agent *************
2008-06-10 07:39:32:341 1200 fe4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-06-10 07:39:32:341 1200 fe4 Agent *********
2008-06-10 07:39:32:341 1200 fe4 Agent * Online = Yes; Ignore download
priority = No
2008-06-10 07:39:32:341 1200 fe4 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-06-10 07:39:32:341 1200 fe4 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-06-10 07:39:32:341 1200 fe4 Setup Checking for agent SelfUpdate
2008-06-10 07:39:32:341 1200 fe4 Setup Client version: Core: 7.1.6001.65
Aux: 7.1.6001.65
2008-06-10 07:39:32:388 1200 fe4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-06-10 07:39:32:435 1200 fe4 Misc Microsoft signed: Yes
2008-06-10 07:39:45:929 1200 fe4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-06-10 07:39:45:929 1200 fe4 Misc Microsoft signed: Yes
2008-06-10 07:39:45:975 1200 fe4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2008-06-10 07:39:46:022 1200 fe4 Misc Microsoft signed: Yes
2008-06-10 07:39:48:518 1200 fe4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2008-06-10 07:39:48:534 1200 fe4 Misc Microsoft signed: Yes
2008-06-10 07:39:48:581 1200 fe4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2008-06-10 07:39:48:612 1200 fe4 Misc Microsoft signed: Yes
2008-06-10 07:39:48:705 1200 fe4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2008-06-10 07:39:48:721 1200 fe4 Misc Microsoft signed: Yes
2008-06-10 07:53:22:373 1200 e08 AU ########### AU: Setting new AU options
###########
2008-06-10 07:53:22:373 1200 e08 AU Setting AU Approval Type to 4
2008-06-10 07:53:22:373 1200 e08 AU Setting Install Schedule Day to 0
2008-06-10 07:53:22:373 1200 e08 AU Setting Install Schedule Time to 3
2008-06-10 07:53:22:373 1200 e08 AU # Policy changed, AU refresh required
= No
2008-06-10 07:53:22:373 1200 e08 AU # Approval type: Scheduled (User
preference)
2008-06-10 07:53:22:373 1200 e08 AU # Scheduled install day/time: Every
day at 3:00
2008-06-10 07:53:22:373 1200 e08 AU # Auto-install minor updates: Yes
(User preference)
2008-06-10 07:53:22:373 1200 e08 AU AU settings changed through User
Preference.
2008-06-10 07:53:22:373 1200 e08 AU Setting AU scheduled install time to
2008-06-11 07:00:00
2008-06-10 07:55:04:930 384 8d4 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: -0400) ===========
2008-06-10 07:55:04:930 384 8d4 Misc = Process:
C:\Windows\system32\DllHost.exe
2008-06-10 07:55:04:930 384 8d4 Misc = Module:
C:\Windows\system32\wuapi.dll
2008-06-10 07:55:04:930 384 8d4 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2008-06-10 07:55:04:930 384 8d4 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2008-06-10 07:55:04:930 384 8d4 COMAPI - AuthorizationCabPath =
C:\Users\Karen\AppData\Local\WindowsUpdate\OptIn\A uthCab\tempauthcab.cab
2008-06-10 07:55:05:008 1200 76c Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\Downloade d\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\tempauthcab.cab:
2008-06-10 07:55:05:024 1200 76c Misc Microsoft signed: Yes
2008-06-10 08:16:12:893 1216 42c Misc =========== Logging initialized
(build: 7.1.6001.65, tz: -0400) ===========
2008-06-10 08:16:12:893 1216 42c Misc = Process:
C:\Windows\system32\svchost.exe
2008-06-10 08:16:12:971 1216 42c Misc = Module:
c:\windows\system32\wuaueng.dll
2008-06-10 08:16:12:893 1216 42c Service *************
2008-06-10 08:16:13:049 1216 42c Service ** START ** Service: Service startup
2008-06-10 08:16:13:127 1216 42c Service *********
2008-06-10 08:16:13:221 1216 42c Agent * WU client version 7.1.6001.65
2008-06-10 08:16:13:221 1216 42c Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-06-10 08:16:13:548 1216 42c Agent * Access type: No proxy
2008-06-10 08:16:13:626 1216 42c Agent * Network state: Connected
2008-06-10 08:16:17:136 1216 8ac Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-06-10 08:16:17:152 1216 8ac Agent *********** Agent: Initializing
global settings cache ***********
2008-06-10 08:16:17:152 1216 8ac Agent * WSUS server: <NULL>
2008-06-10 08:16:17:152 1216 8ac Agent * WSUS status server: <NULL>
2008-06-10 08:16:17:152 1216 8ac Agent * Target group: (Unassigned
Computers)
2008-06-10 08:16:17:152 1216 8ac Agent * Windows Update access disabled: No
2008-06-10 08:16:17:355 1216 42c Report *********** Report: Initializing
static reporting data ***********
2008-06-10 08:16:17:355 1216 42c Report * OS Version = 6.0.6001.1.0.66304
2008-06-10 08:16:17:355 1216 42c Report * OS Product Type = 0x00000003
2008-06-10 08:16:17:433 1216 42c Report * Computer Brand = TOSHIBA
2008-06-10 08:16:17:433 1216 42c Report * Computer Model = Satellite A215
2008-06-10 08:16:17:433 1216 42c Report * Bios Revision = V1.90
2008-06-10 08:16:17:433 1216 42c Report * Bios Name = Ver 1.00PARTTBL
2008-06-10 08:16:17:433 1216 42c Report * Bios Release Date =
2008-02-25T00:00:00
2008-06-10 08:16:17:433 1216 42c Report * Locale ID = 1033
2008-06-10 08:16:17:495 1216 8ac DnldMgr Download manager restoring 0
downloads
2008-06-10 08:16:17:495 1216 8ac AU ########### AU: Initializing Automatic
Updates ###########
2008-06-10 08:16:17:495 1216 8ac AU AU setting next detection timeout to
2008-06-10 12:16:17
2008-06-10 08:16:17:495 1216 8ac AU # Approval type: Scheduled (User
preference)
2008-06-10 08:16:17:495 1216 8ac AU # Scheduled install day/time: Every
day at 3:00
2008-06-10 08:16:17:495 1216 8ac AU # Auto-install minor updates: Yes
(User preference)
2008-06-10 08:16:17:511 1216 8ac AU Setting AU scheduled install time to
2008-06-11 07:00:00
2008-06-10 08:16:17:511 1216 8ac AU AU finished delayed initialization
2008-06-10 08:16:17:526 1216 42c AU #############
2008-06-10 08:16:17:526 1216 42c AU ## START ## AU: Search for updates
2008-06-10 08:16:17:526 1216 42c AU #########
2008-06-10 08:16:17:542 1216 42c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {20C4F026-D7A2-4A91-8AB8-5B7CE44243EC}]
2008-06-10 08:16:17:869 1216 a3c Agent *************
2008-06-10 08:16:17:869 1216 a3c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-06-10 08:16:17:885 1216 a3c Agent *********
2008-06-10 08:16:17:885 1216 a3c Agent * Online = Yes; Ignore download
priority = No
2008-06-10 08:16:17:885 1216 a3c Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-06-10 08:16:17:885 1216 a3c Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-06-10 08:16:17:885 1216 a3c Setup Checking for agent SelfUpdate
2008-06-10 08:16:17:885 1216 a3c Setup Client version: Core: 7.1.6001.65
Aux: 7.1.6001.65
2008-06-10 08:16:18:041 1216 a3c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-06-10 08:16:18:135 1216 a3c Misc Microsoft signed: Yes
2008-06-10 08:16:30:693 1216 394 AU Triggering AU detection through
DetectNow API
2008-06-10 08:16:30:693 1216 394 AU Piggybacking on an AU detection already
in progress
2008-06-10 08:16:31:644 1216 a3c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-06-10 08:16:31:660 1216 a3c Misc Microsoft signed: Yes
2008-06-10 08:16:31:707 1216 a3c Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2008-06-10 08:16:31:738 1216 a3c Misc Microsoft signed: Yes
2008-06-10 08:16:34:265 1216 a3c Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2008-06-10 08:16:34:281 1216 a3c Misc Microsoft signed: Yes
2008-06-10 08:16:34:327 1216 a3c Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2008-06-10 08:16:34:343 1216 a3c Misc Microsoft signed: Yes
2008-06-10 08:16:34:437 1216 a3c Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2008-06-10 08:16:34:452 1216 a3c Misc Microsoft signed: Yes
2008-06-10 08:43:38:224 1216 42c Shutdwn user declined update at shutdown
2008-06-10 08:43:38:224 1216 42c AU AU initiates service shutdown
2008-06-10 08:43:38:224 1216 42c AU ########### AU: Uninitializing
Automatic Updates ###########
2008-06-10 11:38:50:520 1220 b60 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: -0400) ===========
2008-06-10 11:38:50:520 1220 b60 Misc = Process:
C:\Windows\system32\svchost.exe
2008-06-10 11:38:50:629 1220 b60 Misc = Module:
c:\windows\system32\wuaueng.dll
2008-06-10 11:38:50:520 1220 b60 Service *************
2008-06-10 11:38:50:972 1220 b60 Service ** START ** Service: Service startup
2008-06-10 11:38:51:050 1220 b60 Service *********
2008-06-10 11:38:51:222 1220 b60 Agent * WU client version 7.1.6001.65
2008-06-10 11:38:51:237 1220 b60 Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-06-10 11:38:51:315 1220 b60 Agent * Access type: No proxy
2008-06-10 11:38:51:409 1220 b60 Agent * Network state: Connected
2008-06-10 11:39:36:524 1220 b60 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-06-10 11:39:36:524 1220 b60 Agent *********** Agent: Initializing
global settings cache ***********
2008-06-10 11:39:36:524 1220 b60 Agent * WSUS server: <NULL>
2008-06-10 11:39:36:524 1220 b60 Agent * WSUS status server: <NULL>
2008-06-10 11:39:36:524 1220 b60 Agent * Target group: (Unassigned
Computers)
2008-06-10 11:39:36:524 1220 b60 Agent * Windows Update access disabled: No
2008-06-10 11:39:36:961 1220 b60 DnldMgr Download manager restoring 0
downloads
2008-06-10 11:39:36:961 1220 b60 AU ########### AU: Initializing Automatic
Updates ###########
2008-06-10 11:39:36:961 1220 b60 AU AU setting next detection timeout to
2008-06-10 15:39:36
2008-06-10 11:39:36:961 1220 b60 AU # Approval type: Scheduled (User
preference)
2008-06-10 11:39:36:961 1220 b60 AU # Scheduled install day/time: Every
day at 3:00
2008-06-10 11:39:36:961 1220 b60 AU # Auto-install minor updates: Yes
(User preference)
2008-06-10 11:39:36:961 1220 b60 AU Setting AU scheduled install time to
2008-06-11 07:00:00
2008-06-10 11:39:36:977 1220 b60 AU AU finished delayed initialization
2008-06-10 11:39:37:117 1220 b60 Report *********** Report: Initializing
static reporting data ***********
2008-06-10 11:39:37:117 1220 b60 Report * OS Version = 6.0.6001.1.0.66304
2008-06-10 11:39:37:117 1220 b60 Report * OS Product Type = 0x00000003
2008-06-10 11:39:37:164 1220 b60 Report * Computer Brand = TOSHIBA
2008-06-10 11:39:37:164 1220 b60 Report * Computer Model = Satellite A215
2008-06-10 11:39:37:179 1220 b60 Report * Bios Revision = V1.90
2008-06-10 11:39:37:179 1220 b60 Report * Bios Name = Ver 1.00PARTTBL
2008-06-10 11:39:37:179 1220 b60 Report * Bios Release Date =
2008-02-25T00:00:00
2008-06-10 11:39:37:179 1220 b60 Report * Locale ID = 1033
2008-06-10 11:39:37:211 1220 b60 AU #############
2008-06-10 11:39:37:211 1220 b60 AU ## START ## AU: Search for updates
2008-06-10 11:39:37:211 1220 b60 AU #########
2008-06-10 11:39:37:211 1220 b60 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {2F3BAEBF-8009-43C9-9817-C6217DF89869}]
2008-06-10 11:39:37:538 1220 778 Agent *************
2008-06-10 11:39:37:538 1220 778 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-06-10 11:39:37:538 1220 778 Agent *********
2008-06-10 11:39:37:538 1220 778 Agent * Online = Yes; Ignore download
priority = No
2008-06-10 11:39:37:538 1220 778 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-06-10 11:39:37:538 1220 778 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-06-10 11:39:37:538 1220 778 Setup Checking for agent SelfUpdate
2008-06-10 11:39:37:538 1220 778 Setup Client version: Core: 7.1.6001.65
Aux: 7.1.6001.65
2008-06-10 11:39:37:585 1220 778 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-06-10 11:39:37:632 1220 778 Misc Microsoft signed: Yes
2008-06-10 11:39:51:089 1220 778 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-06-10 11:39:51:105 1220 778 Misc Microsoft signed: Yes
2008-06-10 11:39:51:151 1220 778 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2008-06-10 11:39:51:167 1220 778 Misc Microsoft signed: Yes
2008-06-10 11:39:53:819 1220 778 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2008-06-10 11:39:53:835 1220 778 Misc Microsoft signed: Yes
2008-06-10 11:39:53:866 1220 778 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2008-06-10 11:39:53:897 1220 778 Misc Microsoft signed: Yes
2008-06-10 11:39:53:959 1220 778 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2008-06-10 11:39:53:975 1220 778 Misc Microsoft signed: Yes
2008-06-10 12:47:35:124 1220 b60 AU Piggybacking on an AU detection already
in progress

"MowGreen [MVP]" wrote:

> Try this, Mike:
> Automatic Updates and WindowsUpdate Reset tool
> http://www.codeplex.com/aureset/Rele...eleaseId=13656
>
> The download link is on the bottom of the above page.
> After the download completes, close all open programs and browsers.
> * Right * click au_client_toolv77a_redist.exe. choose ' Run as
> administrator ' and then reboot afterwards.
>
> Did that fix 'things' ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>

#6 (**permalink**) 06-10-2008

Hang in there, Mike. I'm going to get the author of the tool to check
this thread. Is it OK if he contacts you ?

BTW, what is the installed antivirus | security suite ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

mikeh wrote:

> Ok, here is the status, the script ran but had a few errors.
> first couldn't stop the BITS service so it couldn't cancel the pending
> jobs.
> Next the load library failed for many
> LoadLibrary failed with error 126: C:\Windows\system32\muweb.dll
> LoadLibrary failed with error 126: C:\Windows\system32\gpkcsp.dll
> LoadLibrary failed with error 126: C:\Windows\system32\msxml.dll
> LoadLibrary failed with error 126: C:\Windows\system32\msxml2.dll
> LoadLibrary failed with error 126:
> C:\Windows\system32\mucltui.dllDllRegisterServer not exported
> Register type library failed: 0x80029C4A
> C:\Windows\system32\qmgr.dll
> LoadLibrary failed with error 126: C:\Windows\system32\sccbase.dll
> LoadLibrary failed with error 126: C:\Windows\system32\slbcsp.dll
> LoadLibrary failed with error 126: C:\Windows\system32\wuaueng1.dll
> LoadLibrary failed with error 126: C:\Windows\system32\wucltui.dll
> LoadLibrary failed with error 126: C:\Windows\system32\wuweb.dll
> LoadLibrary failed with error 126: C:\Windows\system32\initpki.dll---Done
> Registering LoadLibrary failed with error 126:
> C:\Windows\system32\initpki.dll---Done Registering
>
> the control panel still would not come up so i ran SCF /scannow.
> it reported some errors which seemed to be centered around .ini files which
> seem to be a known issue.
> I haven't checked the whole thing yet as it is a big file.
> rebooted and the CONTROL PANEL/windows update now displays something, and
> when i hit the button to check for updates I can see the progress bar, BUT
> now it never returns nothing.
>
> so we are half way there, at least it functions and i can see which updates
> were applied before.
> also it no longer says microsoft updates, but windows updates. i had it
> setup to get all updates (like office 2007, originally).
>
> thanks, mike
>
> Here is the most recent log from windows update..
>
> 2008-06-10 07:38:45:354 1200 184 Misc =========== Logging initialized
> (build: 7.1.6001.65, tz: -0400) ===========
> 2008-06-10 07:38:45:369 1200 184 Misc = Process:
> C:\Windows\system32\svchost.exe
> 2008-06-10 07:38:45:447 1200 184 Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2008-06-10 07:38:45:354 1200 184 Service *************
> 2008-06-10 07:38:45:541 1200 184 Service ** START ** Service: Service startup
> 2008-06-10 07:38:45:619 1200 184 Service *********
> 2008-06-10 07:38:45:713 1200 184 Agent * WU client version 7.1.6001.65
> 2008-06-10 07:38:45:713 1200 184 Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2008-06-10 07:38:45:791 1200 184 Agent * Access type: No proxy
> 2008-06-10 07:38:45:900 1200 184 Agent * Network state: Connected
> 2008-06-10 07:39:31:015 1200 184 Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2008-06-10 07:39:31:015 1200 184 Agent *********** Agent: Initializing
> global settings cache ***********
> 2008-06-10 07:39:31:015 1200 184 Agent * WSUS server: <NULL>
> 2008-06-10 07:39:31:015 1200 184 Agent * WSUS status server: <NULL>
> 2008-06-10 07:39:31:015 1200 184 Agent * Target group: (Unassigned
> Computers)
> 2008-06-10 07:39:31:015 1200 184 Agent * Windows Update access disabled: No
> 2008-06-10 07:39:31:592 1200 184 DnldMgr Download manager restoring 0
> downloads
> 2008-06-10 07:39:31:592 1200 184 AU ########### AU: Initializing Automatic
> Updates ###########
> 2008-06-10 07:39:31:592 1200 184 AU AU setting next detection timeout to
> 2008-06-10 11:39:31
> 2008-06-10 07:39:31:592 1200 184 AU # Approval type: Scheduled (User
> preference)
> 2008-06-10 07:39:31:608 1200 184 AU # Scheduled install day/time: Every
> day at 3:00
> 2008-06-10 07:39:31:608 1200 184 AU # Auto-install minor updates: Yes
> (User preference)
> 2008-06-10 07:39:31:608 1200 184 AU Setting AU scheduled install time to
> 2008-06-11 07:00:00
> 2008-06-10 07:39:31:608 1200 184 AU AU finished delayed initialization
> 2008-06-10 07:39:31:998 1200 184 Report *********** Report: Initializing
> static reporting data ***********
> 2008-06-10 07:39:31:998 1200 184 Report * OS Version = 6.0.6001.1.0.66304
> 2008-06-10 07:39:31:998 1200 184 Report * OS Product Type = 0x00000003
> 2008-06-10 07:39:32:045 1200 184 Report * Computer Brand = TOSHIBA
> 2008-06-10 07:39:32:045 1200 184 Report * Computer Model = Satellite A215
> 2008-06-10 07:39:32:045 1200 184 Report * Bios Revision = V1.90
> 2008-06-10 07:39:32:045 1200 184 Report * Bios Name = Ver 1.00PARTTBL
> 2008-06-10 07:39:32:045 1200 184 Report * Bios Release Date =
> 2008-02-25T00:00:00
> 2008-06-10 07:39:32:045 1200 184 Report * Locale ID = 1033
> 2008-06-10 07:39:32:060 1200 184 AU #############
> 2008-06-10 07:39:32:060 1200 184 AU ## START ## AU: Search for updates
> 2008-06-10 07:39:32:060 1200 184 AU #########
> 2008-06-10 07:39:32:076 1200 184 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {05E7E410-EF69-4ADF-A8F0-BEA6AFE8619A}]
> 2008-06-10 07:39:32:341 1200 fe4 Agent *************
> 2008-06-10 07:39:32:341 1200 fe4 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-06-10 07:39:32:341 1200 fe4 Agent *********
> 2008-06-10 07:39:32:341 1200 fe4 Agent * Online = Yes; Ignore download
> priority = No
> 2008-06-10 07:39:32:341 1200 fe4 Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-06-10 07:39:32:341 1200 fe4 Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-06-10 07:39:32:341 1200 fe4 Setup Checking for agent SelfUpdate
> 2008-06-10 07:39:32:341 1200 fe4 Setup Client version: Core: 7.1.6001.65
> Aux: 7.1.6001.65
> 2008-06-10 07:39:32:388 1200 fe4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-06-10 07:39:32:435 1200 fe4 Misc Microsoft signed: Yes
> 2008-06-10 07:39:45:929 1200 fe4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-06-10 07:39:45:929 1200 fe4 Misc Microsoft signed: Yes
> 2008-06-10 07:39:45:975 1200 fe4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> 2008-06-10 07:39:46:022 1200 fe4 Misc Microsoft signed: Yes
> 2008-06-10 07:39:48:518 1200 fe4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> 2008-06-10 07:39:48:534 1200 fe4 Misc Microsoft signed: Yes
> 2008-06-10 07:39:48:581 1200 fe4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> 2008-06-10 07:39:48:612 1200 fe4 Misc Microsoft signed: Yes
> 2008-06-10 07:39:48:705 1200 fe4 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> 2008-06-10 07:39:48:721 1200 fe4 Misc Microsoft signed: Yes
> 2008-06-10 07:53:22:373 1200 e08 AU ########### AU: Setting new AU options
> ###########
> 2008-06-10 07:53:22:373 1200 e08 AU Setting AU Approval Type to 4
> 2008-06-10 07:53:22:373 1200 e08 AU Setting Install Schedule Day to 0
> 2008-06-10 07:53:22:373 1200 e08 AU Setting Install Schedule Time to 3
> 2008-06-10 07:53:22:373 1200 e08 AU # Policy changed, AU refresh required
> = No
> 2008-06-10 07:53:22:373 1200 e08 AU # Approval type: Scheduled (User
> preference)
> 2008-06-10 07:53:22:373 1200 e08 AU # Scheduled install day/time: Every
> day at 3:00
> 2008-06-10 07:53:22:373 1200 e08 AU # Auto-install minor updates: Yes
> (User preference)
> 2008-06-10 07:53:22:373 1200 e08 AU AU settings changed through User
> Preference.
> 2008-06-10 07:53:22:373 1200 e08 AU Setting AU scheduled install time to
> 2008-06-11 07:00:00
> 2008-06-10 07:55:04:930 384 8d4 Misc =========== Logging initialized
> (build: 7.1.6001.65, tz: -0400) ===========
> 2008-06-10 07:55:04:930 384 8d4 Misc = Process:
> C:\Windows\system32\DllHost.exe
> 2008-06-10 07:55:04:930 384 8d4 Misc = Module:
> C:\Windows\system32\wuapi.dll
> 2008-06-10 07:55:04:930 384 8d4 COMAPI ----------- COMAPI:
> IUpdateServiceManager::AddService -----------
> 2008-06-10 07:55:04:930 384 8d4 COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2008-06-10 07:55:04:930 384 8d4 COMAPI - AuthorizationCabPath =
> C:\Users\Karen\AppData\Local\WindowsUpdate\OptIn\A uthCab\tempauthcab.cab
> 2008-06-10 07:55:05:008 1200 76c Misc Validating signature for
> C:\Windows\SoftwareDistribution\AuthCabs\Downloade d\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\tempauthcab.cab:
> 2008-06-10 07:55:05:024 1200 76c Misc Microsoft signed: Yes
> 2008-06-10 08:16:12:893 1216 42c Misc =========== Logging initialized
> (build: 7.1.6001.65, tz: -0400) ===========
> 2008-06-10 08:16:12:893 1216 42c Misc = Process:
> C:\Windows\system32\svchost.exe
> 2008-06-10 08:16:12:971 1216 42c Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2008-06-10 08:16:12:893 1216 42c Service *************
> 2008-06-10 08:16:13:049 1216 42c Service ** START ** Service: Service startup
> 2008-06-10 08:16:13:127 1216 42c Service *********
> 2008-06-10 08:16:13:221 1216 42c Agent * WU client version 7.1.6001.65
> 2008-06-10 08:16:13:221 1216 42c Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2008-06-10 08:16:13:548 1216 42c Agent * Access type: No proxy
> 2008-06-10 08:16:13:626 1216 42c Agent * Network state: Connected
> 2008-06-10 08:16:17:136 1216 8ac Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2008-06-10 08:16:17:152 1216 8ac Agent *********** Agent: Initializing
> global settings cache ***********
> 2008-06-10 08:16:17:152 1216 8ac Agent * WSUS server: <NULL>
> 2008-06-10 08:16:17:152 1216 8ac Agent * WSUS status server: <NULL>
> 2008-06-10 08:16:17:152 1216 8ac Agent * Target group: (Unassigned
> Computers)
> 2008-06-10 08:16:17:152 1216 8ac Agent * Windows Update access disabled: No
> 2008-06-10 08:16:17:355 1216 42c Report *********** Report: Initializing
> static reporting data ***********
> 2008-06-10 08:16:17:355 1216 42c Report * OS Version = 6.0.6001.1.0.66304
> 2008-06-10 08:16:17:355 1216 42c Report * OS Product Type = 0x00000003
> 2008-06-10 08:16:17:433 1216 42c Report * Computer Brand = TOSHIBA
> 2008-06-10 08:16:17:433 1216 42c Report * Computer Model = Satellite A215
> 2008-06-10 08:16:17:433 1216 42c Report * Bios Revision = V1.90
> 2008-06-10 08:16:17:433 1216 42c Report * Bios Name = Ver 1.00PARTTBL
> 2008-06-10 08:16:17:433 1216 42c Report * Bios Release Date =
> 2008-02-25T00:00:00
> 2008-06-10 08:16:17:433 1216 42c Report * Locale ID = 1033
> 2008-06-10 08:16:17:495 1216 8ac DnldMgr Download manager restoring 0
> downloads
> 2008-06-10 08:16:17:495 1216 8ac AU ########### AU: Initializing Automatic
> Updates ###########
> 2008-06-10 08:16:17:495 1216 8ac AU AU setting next detection timeout to
> 2008-06-10 12:16:17
> 2008-06-10 08:16:17:495 1216 8ac AU # Approval type: Scheduled (User
> preference)
> 2008-06-10 08:16:17:495 1216 8ac AU # Scheduled install day/time: Every
> day at 3:00
> 2008-06-10 08:16:17:495 1216 8ac AU # Auto-install minor updates: Yes
> (User preference)
> 2008-06-10 08:16:17:511 1216 8ac AU Setting AU scheduled install time to
> 2008-06-11 07:00:00
> 2008-06-10 08:16:17:511 1216 8ac AU AU finished delayed initialization
> 2008-06-10 08:16:17:526 1216 42c AU #############
> 2008-06-10 08:16:17:526 1216 42c AU ## START ## AU: Search for updates
> 2008-06-10 08:16:17:526 1216 42c AU #########
> 2008-06-10 08:16:17:542 1216 42c AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {20C4F026-D7A2-4A91-8AB8-5B7CE44243EC}]
> 2008-06-10 08:16:17:869 1216 a3c Agent *************
> 2008-06-10 08:16:17:869 1216 a3c Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-06-10 08:16:17:885 1216 a3c Agent *********
> 2008-06-10 08:16:17:885 1216 a3c Agent * Online = Yes; Ignore download
> priority = No
> 2008-06-10 08:16:17:885 1216 a3c Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-06-10 08:16:17:885 1216 a3c Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-06-10 08:16:17:885 1216 a3c Setup Checking for agent SelfUpdate
> 2008-06-10 08:16:17:885 1216 a3c Setup Client version: Core: 7.1.6001.65
> Aux: 7.1.6001.65
> 2008-06-10 08:16:18:041 1216 a3c Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-06-10 08:16:18:135 1216 a3c Misc Microsoft signed: Yes
> 2008-06-10 08:16:30:693 1216 394 AU Triggering AU detection through
> DetectNow API
> 2008-06-10 08:16:30:693 1216 394 AU Piggybacking on an AU detection already
> in progress
> 2008-06-10 08:16:31:644 1216 a3c Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-06-10 08:16:31:660 1216 a3c Misc Microsoft signed: Yes
> 2008-06-10 08:16:31:707 1216 a3c Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> 2008-06-10 08:16:31:738 1216 a3c Misc Microsoft signed: Yes
> 2008-06-10 08:16:34:265 1216 a3c Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> 2008-06-10 08:16:34:281 1216 a3c Misc Microsoft signed: Yes
> 2008-06-10 08:16:34:327 1216 a3c Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> 2008-06-10 08:16:34:343 1216 a3c Misc Microsoft signed: Yes
> 2008-06-10 08:16:34:437 1216 a3c Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> 2008-06-10 08:16:34:452 1216 a3c Misc Microsoft signed: Yes
> 2008-06-10 08:43:38:224 1216 42c Shutdwn user declined update at shutdown
> 2008-06-10 08:43:38:224 1216 42c AU AU initiates service shutdown
> 2008-06-10 08:43:38:224 1216 42c AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2008-06-10 11:38:50:520 1220 b60 Misc =========== Logging initialized
> (build: 7.1.6001.65, tz: -0400) ===========
> 2008-06-10 11:38:50:520 1220 b60 Misc = Process:
> C:\Windows\system32\svchost.exe
> 2008-06-10 11:38:50:629 1220 b60 Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2008-06-10 11:38:50:520 1220 b60 Service *************
> 2008-06-10 11:38:50:972 1220 b60 Service ** START ** Service: Service startup
> 2008-06-10 11:38:51:050 1220 b60 Service *********
> 2008-06-10 11:38:51:222 1220 b60 Agent * WU client version 7.1.6001.65
> 2008-06-10 11:38:51:237 1220 b60 Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2008-06-10 11:38:51:315 1220 b60 Agent * Access type: No proxy
> 2008-06-10 11:38:51:409 1220 b60 Agent * Network state: Connected
> 2008-06-10 11:39:36:524 1220 b60 Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2008-06-10 11:39:36:524 1220 b60 Agent *********** Agent: Initializing
> global settings cache ***********
> 2008-06-10 11:39:36:524 1220 b60 Agent * WSUS server: <NULL>
> 2008-06-10 11:39:36:524 1220 b60 Agent * WSUS status server: <NULL>
> 2008-06-10 11:39:36:524 1220 b60 Agent * Target group: (Unassigned
> Computers)
> 2008-06-10 11:39:36:524 1220 b60 Agent * Windows Update access disabled: No
> 2008-06-10 11:39:36:961 1220 b60 DnldMgr Download manager restoring 0
> downloads
> 2008-06-10 11:39:36:961 1220 b60 AU ########### AU: Initializing Automatic
> Updates ###########
> 2008-06-10 11:39:36:961 1220 b60 AU AU setting next detection timeout to
> 2008-06-10 15:39:36
> 2008-06-10 11:39:36:961 1220 b60 AU # Approval type: Scheduled (User
> preference)
> 2008-06-10 11:39:36:961 1220 b60 AU # Scheduled install day/time: Every
> day at 3:00
> 2008-06-10 11:39:36:961 1220 b60 AU # Auto-install minor updates: Yes
> (User preference)
> 2008-06-10 11:39:36:961 1220 b60 AU Setting AU scheduled install time to
> 2008-06-11 07:00:00
> 2008-06-10 11:39:36:977 1220 b60 AU AU finished delayed initialization
> 2008-06-10 11:39:37:117 1220 b60 Report *********** Report: Initializing
> static reporting data ***********
> 2008-06-10 11:39:37:117 1220 b60 Report * OS Version = 6.0.6001.1.0.66304
> 2008-06-10 11:39:37:117 1220 b60 Report * OS Product Type = 0x00000003
> 2008-06-10 11:39:37:164 1220 b60 Report * Computer Brand = TOSHIBA
> 2008-06-10 11:39:37:164 1220 b60 Report * Computer Model = Satellite A215
> 2008-06-10 11:39:37:179 1220 b60 Report * Bios Revision = V1.90
> 2008-06-10 11:39:37:179 1220 b60 Report * Bios Name = Ver 1.00PARTTBL
> 2008-06-10 11:39:37:179 1220 b60 Report * Bios Release Date =
> 2008-02-25T00:00:00
> 2008-06-10 11:39:37:179 1220 b60 Report * Locale ID = 1033
> 2008-06-10 11:39:37:211 1220 b60 AU #############
> 2008-06-10 11:39:37:211 1220 b60 AU ## START ## AU: Search for updates
> 2008-06-10 11:39:37:211 1220 b60 AU #########
> 2008-06-10 11:39:37:211 1220 b60 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {2F3BAEBF-8009-43C9-9817-C6217DF89869}]
> 2008-06-10 11:39:37:538 1220 778 Agent *************
> 2008-06-10 11:39:37:538 1220 778 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-06-10 11:39:37:538 1220 778 Agent *********
> 2008-06-10 11:39:37:538 1220 778 Agent * Online = Yes; Ignore download
> priority = No
> 2008-06-10 11:39:37:538 1220 778 Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-06-10 11:39:37:538 1220 778 Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-06-10 11:39:37:538 1220 778 Setup Checking for agent SelfUpdate
> 2008-06-10 11:39:37:538 1220 778 Setup Client version: Core: 7.1.6001.65
> Aux: 7.1.6001.65
> 2008-06-10 11:39:37:585 1220 778 Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-06-10 11:39:37:632 1220 778 Misc Microsoft signed: Yes
> 2008-06-10 11:39:51:089 1220 778 Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2008-06-10 11:39:51:105 1220 778 Misc Microsoft signed: Yes
> 2008-06-10 11:39:51:151 1220 778 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> 2008-06-10 11:39:51:167 1220 778 Misc Microsoft signed: Yes
> 2008-06-10 11:39:53:819 1220 778 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> 2008-06-10 11:39:53:835 1220 778 Misc Microsoft signed: Yes
> 2008-06-10 11:39:53:866 1220 778 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> 2008-06-10 11:39:53:897 1220 778 Misc Microsoft signed: Yes
> 2008-06-10 11:39:53:959 1220 778 Misc Validating signature for
> C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> 2008-06-10 11:39:53:975 1220 778 Misc Microsoft signed: Yes
> 2008-06-10 12:47:35:124 1220 b60 AU Piggybacking on an AU detection already
> in progress
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Try this, Mike:
>>Automatic Updates and WindowsUpdate Reset tool
>>http://www.codeplex.com/aureset/Rele...eleaseId=13656
>>
>>The download link is on the bottom of the above page.
>>After the download completes, close all open programs and browsers.
>>* Right * click au_client_toolv77a_redist.exe. choose ' Run as
>>administrator ' and then reboot afterwards.
>>
>>Did that fix 'things' ?
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>
>

#7 (**permalink**) 06-10-2008

From the windowsupdate.log it looks like it's working, so it might just be
the UI thats having issues.
I even see that it prompts you to istall the downloaded updates at shutdown:
2008-06-10 08:43:38:224 1216 42c Shutdwn user declined update at shutdown

Can we see if we get errors when we run a few of the steps manually?

First, do you get errors when you do:
Net stop bits
net stop wuauserv
(do net start bits and net start wuauserv to start them again).

How about when you try to register those dlls manually? Example:
regsvr32.exe mucltui.dll

Eddie Bowers
Security Support
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
Ok, here is the status, the script ran but had a few errors.
first couldn't stop the BITS service so it couldn't cancel the pending
jobs.
Next the load library failed for many
LoadLibrary failed with error 126: C:\Windows\system32\muweb.dll
LoadLibrary failed with error 126: C:\Windows\system32\gpkcsp.dll
LoadLibrary failed with error 126: C:\Windows\system32\msxml.dll
LoadLibrary failed with error 126: C:\Windows\system32\msxml2.dll
LoadLibrary failed with error 126:
C:\Windows\system32\mucltui.dllDllRegisterServer not exported
Register type library failed: 0x80029C4A
C:\Windows\system32\qmgr.dll
LoadLibrary failed with error 126: C:\Windows\system32\sccbase.dll
LoadLibrary failed with error 126: C:\Windows\system32\slbcsp.dll
LoadLibrary failed with error 126: C:\Windows\system32\wuaueng1.dll
LoadLibrary failed with error 126: C:\Windows\system32\wucltui.dll
LoadLibrary failed with error 126: C:\Windows\system32\wuweb.dll
LoadLibrary failed with error 126: C:\Windows\system32\initpki.dll---Done
Registering LoadLibrary failed with error 126:
C:\Windows\system32\initpki.dll---Done Registering

the control panel still would not come up so i ran SCF /scannow.
it reported some errors which seemed to be centered around .ini files which
seem to be a known issue.
I haven't checked the whole thing yet as it is a big file.
rebooted and the CONTROL PANEL/windows update now displays something, and
when i hit the button to check for updates I can see the progress bar, BUT
now it never returns nothing.

so we are half way there, at least it functions and i can see which updates
were applied before.
also it no longer says microsoft updates, but windows updates. i had it
setup to get all updates (like office 2007, originally).

thanks, mike

Here is the most recent log from windows update...

#8 (**permalink**) 06-11-2008

Yes, he can contact me, although I don't post my email here.

anti virus is zone alarm anti-virus and firewall 2007 for Vista, that seems
to be current.

"MowGreen [MVP]" wrote:

> Hang in there, Mike. I'm going to get the author of the tool to check
> this thread. Is it OK if he contacts you ?
>
> BTW, what is the installed antivirus | security suite ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> mikeh wrote:
>
> > Ok, here is the status, the script ran but had a few errors.
> > first couldn't stop the BITS service so it couldn't cancel the pending
> > jobs.
> > Next the load library failed for many
> > LoadLibrary failed with error 126: C:\Windows\system32\muweb.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\gpkcsp.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\msxml.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\msxml2.dll
> > LoadLibrary failed with error 126:
> > C:\Windows\system32\mucltui.dllDllRegisterServer not exported
> > Register type library failed: 0x80029C4A
> > C:\Windows\system32\qmgr.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\sccbase.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\slbcsp.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\wuaueng1.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\wucltui.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\wuweb.dll
> > LoadLibrary failed with error 126: C:\Windows\system32\initpki.dll---Done
> > Registering LoadLibrary failed with error 126:
> > C:\Windows\system32\initpki.dll---Done Registering
> >
> > the control panel still would not come up so i ran SCF /scannow.
> > it reported some errors which seemed to be centered around .ini files which
> > seem to be a known issue.
> > I haven't checked the whole thing yet as it is a big file.
> > rebooted and the CONTROL PANEL/windows update now displays something, and
> > when i hit the button to check for updates I can see the progress bar, BUT
> > now it never returns nothing.
> >
> > so we are half way there, at least it functions and i can see which updates
> > were applied before.
> > also it no longer says microsoft updates, but windows updates. i had it
> > setup to get all updates (like office 2007, originally).
> >
> > thanks, mike
> >
> > Here is the most recent log from windows update..
> >
> > 2008-06-10 07:38:45:354 1200 184 Misc =========== Logging initialized
> > (build: 7.1.6001.65, tz: -0400) ===========
> > 2008-06-10 07:38:45:369 1200 184 Misc = Process:
> > C:\Windows\system32\svchost.exe
> > 2008-06-10 07:38:45:447 1200 184 Misc = Module:
> > c:\windows\system32\wuaueng.dll
> > 2008-06-10 07:38:45:354 1200 184 Service *************
> > 2008-06-10 07:38:45:541 1200 184 Service ** START ** Service: Service startup
> > 2008-06-10 07:38:45:619 1200 184 Service *********
> > 2008-06-10 07:38:45:713 1200 184 Agent * WU client version 7.1.6001.65
> > 2008-06-10 07:38:45:713 1200 184 Agent * Base directory:
> > C:\Windows\SoftwareDistribution
> > 2008-06-10 07:38:45:791 1200 184 Agent * Access type: No proxy
> > 2008-06-10 07:38:45:900 1200 184 Agent * Network state: Connected
> > 2008-06-10 07:39:31:015 1200 184 Agent *********** Agent: Initializing
> > Windows Update Agent ***********
> > 2008-06-10 07:39:31:015 1200 184 Agent *********** Agent: Initializing
> > global settings cache ***********
> > 2008-06-10 07:39:31:015 1200 184 Agent * WSUS server: <NULL>
> > 2008-06-10 07:39:31:015 1200 184 Agent * WSUS status server: <NULL>
> > 2008-06-10 07:39:31:015 1200 184 Agent * Target group: (Unassigned
> > Computers)
> > 2008-06-10 07:39:31:015 1200 184 Agent * Windows Update access disabled: No
> > 2008-06-10 07:39:31:592 1200 184 DnldMgr Download manager restoring 0
> > downloads
> > 2008-06-10 07:39:31:592 1200 184 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2008-06-10 07:39:31:592 1200 184 AU AU setting next detection timeout to
> > 2008-06-10 11:39:31
> > 2008-06-10 07:39:31:592 1200 184 AU # Approval type: Scheduled (User
> > preference)
> > 2008-06-10 07:39:31:608 1200 184 AU # Scheduled install day/time: Every
> > day at 3:00
> > 2008-06-10 07:39:31:608 1200 184 AU # Auto-install minor updates: Yes
> > (User preference)
> > 2008-06-10 07:39:31:608 1200 184 AU Setting AU scheduled install time to
> > 2008-06-11 07:00:00
> > 2008-06-10 07:39:31:608 1200 184 AU AU finished delayed initialization
> > 2008-06-10 07:39:31:998 1200 184 Report *********** Report: Initializing
> > static reporting data ***********
> > 2008-06-10 07:39:31:998 1200 184 Report * OS Version = 6.0.6001.1.0.66304
> > 2008-06-10 07:39:31:998 1200 184 Report * OS Product Type = 0x00000003
> > 2008-06-10 07:39:32:045 1200 184 Report * Computer Brand = TOSHIBA
> > 2008-06-10 07:39:32:045 1200 184 Report * Computer Model = Satellite A215
> > 2008-06-10 07:39:32:045 1200 184 Report * Bios Revision = V1.90
> > 2008-06-10 07:39:32:045 1200 184 Report * Bios Name = Ver 1.00PARTTBL
> > 2008-06-10 07:39:32:045 1200 184 Report * Bios Release Date =
> > 2008-02-25T00:00:00
> > 2008-06-10 07:39:32:045 1200 184 Report * Locale ID = 1033
> > 2008-06-10 07:39:32:060 1200 184 AU #############
> > 2008-06-10 07:39:32:060 1200 184 AU ## START ## AU: Search for updates
> > 2008-06-10 07:39:32:060 1200 184 AU #########
> > 2008-06-10 07:39:32:076 1200 184 AU <<## SUBMITTED ## AU: Search for updates
> > [CallId = {05E7E410-EF69-4ADF-A8F0-BEA6AFE8619A}]
> > 2008-06-10 07:39:32:341 1200 fe4 Agent *************
> > 2008-06-10 07:39:32:341 1200 fe4 Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2008-06-10 07:39:32:341 1200 fe4 Agent *********
> > 2008-06-10 07:39:32:341 1200 fe4 Agent * Online = Yes; Ignore download
> > priority = No
> > 2008-06-10 07:39:32:341 1200 fe4 Agent * Criteria = "IsInstalled=0 and
> > DeploymentAction='Installation' or IsPresent=1 and
> > DeploymentAction='Uninstallation' or IsInstalled=1 and
> > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> > DeploymentAction='Uninstallation' and RebootRequired=1"
> > 2008-06-10 07:39:32:341 1200 fe4 Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2008-06-10 07:39:32:341 1200 fe4 Setup Checking for agent SelfUpdate
> > 2008-06-10 07:39:32:341 1200 fe4 Setup Client version: Core: 7.1.6001.65
> > Aux: 7.1.6001.65
> > 2008-06-10 07:39:32:388 1200 fe4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2008-06-10 07:39:32:435 1200 fe4 Misc Microsoft signed: Yes
> > 2008-06-10 07:39:45:929 1200 fe4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2008-06-10 07:39:45:929 1200 fe4 Misc Microsoft signed: Yes
> > 2008-06-10 07:39:45:975 1200 fe4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2008-06-10 07:39:46:022 1200 fe4 Misc Microsoft signed: Yes
> > 2008-06-10 07:39:48:518 1200 fe4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2008-06-10 07:39:48:534 1200 fe4 Misc Microsoft signed: Yes
> > 2008-06-10 07:39:48:581 1200 fe4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2008-06-10 07:39:48:612 1200 fe4 Misc Microsoft signed: Yes
> > 2008-06-10 07:39:48:705 1200 fe4 Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2008-06-10 07:39:48:721 1200 fe4 Misc Microsoft signed: Yes
> > 2008-06-10 07:53:22:373 1200 e08 AU ########### AU: Setting new AU options
> > ###########
> > 2008-06-10 07:53:22:373 1200 e08 AU Setting AU Approval Type to 4
> > 2008-06-10 07:53:22:373 1200 e08 AU Setting Install Schedule Day to 0
> > 2008-06-10 07:53:22:373 1200 e08 AU Setting Install Schedule Time to 3
> > 2008-06-10 07:53:22:373 1200 e08 AU # Policy changed, AU refresh required
> > = No
> > 2008-06-10 07:53:22:373 1200 e08 AU # Approval type: Scheduled (User
> > preference)
> > 2008-06-10 07:53:22:373 1200 e08 AU # Scheduled install day/time: Every
> > day at 3:00
> > 2008-06-10 07:53:22:373 1200 e08 AU # Auto-install minor updates: Yes
> > (User preference)
> > 2008-06-10 07:53:22:373 1200 e08 AU AU settings changed through User
> > Preference.
> > 2008-06-10 07:53:22:373 1200 e08 AU Setting AU scheduled install time to
> > 2008-06-11 07:00:00
> > 2008-06-10 07:55:04:930 384 8d4 Misc =========== Logging initialized
> > (build: 7.1.6001.65, tz: -0400) ===========
> > 2008-06-10 07:55:04:930 384 8d4 Misc = Process:
> > C:\Windows\system32\DllHost.exe
> > 2008-06-10 07:55:04:930 384 8d4 Misc = Module:
> > C:\Windows\system32\wuapi.dll
> > 2008-06-10 07:55:04:930 384 8d4 COMAPI ----------- COMAPI:
> > IUpdateServiceManager::AddService -----------
> > 2008-06-10 07:55:04:930 384 8d4 COMAPI - ServiceId =
> > {7971f918-a847-4430-9279-4a52d1efe18d}
> > 2008-06-10 07:55:04:930 384 8d4 COMAPI - AuthorizationCabPath =
> > C:\Users\Karen\AppData\Local\WindowsUpdate\OptIn\A uthCab\tempauthcab.cab
> > 2008-06-10 07:55:05:008 1200 76c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\AuthCabs\Downloade d\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\tempauthcab.cab:
> > 2008-06-10 07:55:05:024 1200 76c Misc Microsoft signed: Yes
> > 2008-06-10 08:16:12:893 1216 42c Misc =========== Logging initialized
> > (build: 7.1.6001.65, tz: -0400) ===========
> > 2008-06-10 08:16:12:893 1216 42c Misc = Process:
> > C:\Windows\system32\svchost.exe
> > 2008-06-10 08:16:12:971 1216 42c Misc = Module:
> > c:\windows\system32\wuaueng.dll
> > 2008-06-10 08:16:12:893 1216 42c Service *************
> > 2008-06-10 08:16:13:049 1216 42c Service ** START ** Service: Service startup
> > 2008-06-10 08:16:13:127 1216 42c Service *********
> > 2008-06-10 08:16:13:221 1216 42c Agent * WU client version 7.1.6001.65
> > 2008-06-10 08:16:13:221 1216 42c Agent * Base directory:
> > C:\Windows\SoftwareDistribution
> > 2008-06-10 08:16:13:548 1216 42c Agent * Access type: No proxy
> > 2008-06-10 08:16:13:626 1216 42c Agent * Network state: Connected
> > 2008-06-10 08:16:17:136 1216 8ac Agent *********** Agent: Initializing
> > Windows Update Agent ***********
> > 2008-06-10 08:16:17:152 1216 8ac Agent *********** Agent: Initializing
> > global settings cache ***********
> > 2008-06-10 08:16:17:152 1216 8ac Agent * WSUS server: <NULL>
> > 2008-06-10 08:16:17:152 1216 8ac Agent * WSUS status server: <NULL>
> > 2008-06-10 08:16:17:152 1216 8ac Agent * Target group: (Unassigned
> > Computers)
> > 2008-06-10 08:16:17:152 1216 8ac Agent * Windows Update access disabled: No
> > 2008-06-10 08:16:17:355 1216 42c Report *********** Report: Initializing
> > static reporting data ***********
> > 2008-06-10 08:16:17:355 1216 42c Report * OS Version = 6.0.6001.1.0.66304
> > 2008-06-10 08:16:17:355 1216 42c Report * OS Product Type = 0x00000003
> > 2008-06-10 08:16:17:433 1216 42c Report * Computer Brand = TOSHIBA
> > 2008-06-10 08:16:17:433 1216 42c Report * Computer Model = Satellite A215
> > 2008-06-10 08:16:17:433 1216 42c Report * Bios Revision = V1.90
> > 2008-06-10 08:16:17:433 1216 42c Report * Bios Name = Ver 1.00PARTTBL
> > 2008-06-10 08:16:17:433 1216 42c Report * Bios Release Date =
> > 2008-02-25T00:00:00
> > 2008-06-10 08:16:17:433 1216 42c Report * Locale ID = 1033
> > 2008-06-10 08:16:17:495 1216 8ac DnldMgr Download manager restoring 0
> > downloads
> > 2008-06-10 08:16:17:495 1216 8ac AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2008-06-10 08:16:17:495 1216 8ac AU AU setting next detection timeout to
> > 2008-06-10 12:16:17
> > 2008-06-10 08:16:17:495 1216 8ac AU # Approval type: Scheduled (User
> > preference)
> > 2008-06-10 08:16:17:495 1216 8ac AU # Scheduled install day/time: Every
> > day at 3:00
> > 2008-06-10 08:16:17:495 1216 8ac AU # Auto-install minor updates: Yes
> > (User preference)
> > 2008-06-10 08:16:17:511 1216 8ac AU Setting AU scheduled install time to
> > 2008-06-11 07:00:00
> > 2008-06-10 08:16:17:511 1216 8ac AU AU finished delayed initialization
> > 2008-06-10 08:16:17:526 1216 42c AU #############
> > 2008-06-10 08:16:17:526 1216 42c AU ## START ## AU: Search for updates
> > 2008-06-10 08:16:17:526 1216 42c AU #########
> > 2008-06-10 08:16:17:542 1216 42c AU <<## SUBMITTED ## AU: Search for updates
> > [CallId = {20C4F026-D7A2-4A91-8AB8-5B7CE44243EC}]
> > 2008-06-10 08:16:17:869 1216 a3c Agent *************
> > 2008-06-10 08:16:17:869 1216 a3c Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2008-06-10 08:16:17:885 1216 a3c Agent *********
> > 2008-06-10 08:16:17:885 1216 a3c Agent * Online = Yes; Ignore download
> > priority = No
> > 2008-06-10 08:16:17:885 1216 a3c Agent * Criteria = "IsInstalled=0 and
> > DeploymentAction='Installation' or IsPresent=1 and
> > DeploymentAction='Uninstallation' or IsInstalled=1 and
> > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> > DeploymentAction='Uninstallation' and RebootRequired=1"
> > 2008-06-10 08:16:17:885 1216 a3c Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2008-06-10 08:16:17:885 1216 a3c Setup Checking for agent SelfUpdate
> > 2008-06-10 08:16:17:885 1216 a3c Setup Client version: Core: 7.1.6001.65
> > Aux: 7.1.6001.65
> > 2008-06-10 08:16:18:041 1216 a3c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2008-06-10 08:16:18:135 1216 a3c Misc Microsoft signed: Yes
> > 2008-06-10 08:16:30:693 1216 394 AU Triggering AU detection through
> > DetectNow API
> > 2008-06-10 08:16:30:693 1216 394 AU Piggybacking on an AU detection already
> > in progress
> > 2008-06-10 08:16:31:644 1216 a3c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2008-06-10 08:16:31:660 1216 a3c Misc Microsoft signed: Yes
> > 2008-06-10 08:16:31:707 1216 a3c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2008-06-10 08:16:31:738 1216 a3c Misc Microsoft signed: Yes
> > 2008-06-10 08:16:34:265 1216 a3c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
> > 2008-06-10 08:16:34:281 1216 a3c Misc Microsoft signed: Yes
> > 2008-06-10 08:16:34:327 1216 a3c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2008-06-10 08:16:34:343 1216 a3c Misc Microsoft signed: Yes
> > 2008-06-10 08:16:34:437 1216 a3c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
> > 2008-06-10 08:16:34:452 1216 a3c Misc Microsoft signed: Yes
> > 2008-06-10 08:43:38:224 1216 42c Shutdwn user declined update at shutdown
> > 2008-06-10 08:43:38:224 1216 42c AU AU initiates service shutdown
> > 2008-06-10 08:43:38:224 1216 42c AU ########### AU: Uninitializing
> > Automatic Updates ###########
> > 2008-06-10 11:38:50:520 1220 b60 Misc =========== Logging initialized
> > (build: 7.1.6001.65, tz: -0400) ===========
> > 2008-06-10 11:38:50:520 1220 b60 Misc = Process:
> > C:\Windows\system32\svchost.exe
> > 2008-06-10 11:38:50:629 1220 b60 Misc = Module:
> > c:\windows\system32\wuaueng.dll
> > 2008-06-10 11:38:50:520 1220 b60 Service *************
> > 2008-06-10 11:38:50:972 1220 b60 Service ** START ** Service: Service startup
> > 2008-06-10 11:38:51:050 1220 b60 Service *********
> > 2008-06-10 11:38:51:222 1220 b60 Agent * WU client version 7.1.6001.65
> > 2008-06-10 11:38:51:237 1220 b60 Agent * Base directory:
> > C:\Windows\SoftwareDistribution
> > 2008-06-10 11:38:51:315 1220 b60 Agent * Access type: No proxy
> > 2008-06-10 11:38:51:409 1220 b60 Agent * Network state: Connected
> > 2008-06-10 11:39:36:524 1220 b60 Agent *********** Agent: Initializing
> > Windows Update Agent ***********
> > 2008-06-10 11:39:36:524 1220 b60 Agent *********** Agent: Initializing
> > global settings cache ***********
> > 2008-06-10 11:39:36:524 1220 b60 Agent * WSUS server: <NULL>
> > 2008-06-10 11:39:36:524 1220 b60 Agent * WSUS status server: <NULL>
> > 2008-06-10 11:39:36:524 1220 b60 Agent * Target group: (Unassigned
> > Computers)
> > 2008-06-10 11:39:36:524 1220 b60 Agent * Windows Update access disabled: No
> > 2008-06-10 11:39:36:961 1220 b60 DnldMgr Download manager restoring 0
> > downloads
> > 2008-06-10 11:39:36:961 1220 b60 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2008-06-10 11:39:36:961 1220 b60 AU AU setting next detection timeout to
> > 2008-06-10 15:39:36
> > 2008-06-10 11:39:36:961 1220 b60 AU # Approval type: Scheduled (User
> > preference)
> > 2008-06-10 11:39:36:961 1220 b60 AU # Scheduled install day/time: Every

#9 (**permalink**) 06-11-2008

Hi Eddie,

I never get a prompt to install anything upon shutdown. (or i would). The
windows update panel just has the searching for updates green bar and never
stops searching, also the icon never appears in the system tray either. I
know it used to prompt me to install, and also upon shutting down it would
show a shutdown icon with the system shield which would notify me of
installs, but that doesn't occur anymore.

net stop of either service says the service is stopping
....................................... and then says the service could not
be shut down. I can get the exact wording tomorrow if needed. on the plus
side event viewer shows the communication happening again for windows update,
which wasn't working since 5/27 until i tried the script, so it is getting
better..

the registration of dlls, this is strange, i tried the first 3 and they do
not exist in the system32 directory, I checked another laptop and those dlls
don't exist on it either in system32 directory. remember i am using vista
premium sp1. Only thing I can figure is that the script tries to register
dll's reguardless of operating system, and doesn't care if they don't exist.

Mow asked what security i am using, zone alarm antivirus 2007 for vista.

thanks for the help..

"Eddie Bowers [MSFT]" wrote:

> From the windowsupdate.log it looks like it's working, so it might just be
> the UI thats having issues.
> I even see that it prompts you to istall the downloaded updates at shutdown:
> 2008-06-10 08:43:38:224 1216 42c Shutdwn user declined update at shutdown
>
> Can we see if we get errors when we run a few of the steps manually?
>
> First, do you get errors when you do:
> Net stop bits
> net stop wuauserv
> (do net start bits and net start wuauserv to start them again).
>
> How about when you try to register those dlls manually? Example:
> regsvr32.exe mucltui.dll
>
>
> Eddie Bowers
> Security Support
> Microsoft Corporation
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> --------------------
> Ok, here is the status, the script ran but had a few errors.
> first couldn't stop the BITS service so it couldn't cancel the pending
> jobs.
> Next the load library failed for many
> LoadLibrary failed with error 126: C:\Windows\system32\muweb.dll
> LoadLibrary failed with error 126: C:\Windows\system32\gpkcsp.dll
> LoadLibrary failed with error 126: C:\Windows\system32\msxml.dll
> LoadLibrary failed with error 126: C:\Windows\system32\msxml2.dll
> LoadLibrary failed with error 126:
> C:\Windows\system32\mucltui.dllDllRegisterServer not exported
> Register type library failed: 0x80029C4A
> C:\Windows\system32\qmgr.dll
> LoadLibrary failed with error 126: C:\Windows\system32\sccbase.dll
> LoadLibrary failed with error 126: C:\Windows\system32\slbcsp.dll
> LoadLibrary failed with error 126: C:\Windows\system32\wuaueng1.dll
> LoadLibrary failed with error 126: C:\Windows\system32\wucltui.dll
> LoadLibrary failed with error 126: C:\Windows\system32\wuweb.dll
> LoadLibrary failed with error 126: C:\Windows\system32\initpki.dll---Done
> Registering LoadLibrary failed with error 126:
> C:\Windows\system32\initpki.dll---Done Registering
>
> the control panel still would not come up so i ran SCF /scannow.
> it reported some errors which seemed to be centered around .ini files which
> seem to be a known issue.
> I haven't checked the whole thing yet as it is a big file.
> rebooted and the CONTROL PANEL/windows update now displays something, and
> when i hit the button to check for updates I can see the progress bar, BUT
> now it never returns nothing.
>
> so we are half way there, at least it functions and i can see which updates
> were applied before.
> also it no longer says microsoft updates, but windows updates. i had it
> setup to get all updates (like office 2007, originally).
>
> thanks, mike
>
> Here is the most recent log from windows update..

#10 (**permalink**) 06-11-2008

Yes the script does try to register all the possible dlls even if they are
not preset.
wucltui.dll should register however.

In the c:\aulogs directory there will be two cab files. Can you open the
audcomlog.txt and paste in the
====== Testing components ======
section to this thread?

I'm also currious if we boot into safe mode with networking if we would
have more luck with the tool (or using msconfig to disable 3rd party
services)

Eddie Bowers
Security Support
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
From: =<mikeh@newsgroup.nospam>

Hi Eddie,

I never get a prompt to install anything upon shutdown. (or i would). The
windows update panel just has the searching for updates green bar and never
stops searching, also the icon never appears in the system tray either. I
know it used to prompt me to install, and also upon shutting down it would
show a shutdown icon with the system shield which would notify me of
installs, but that doesn't occur anymore.

net stop of either service says the service is stopping
...................................... and then says the service could not
be shut down. I can get the exact wording tomorrow if needed. on the plus
side event viewer shows the communication happening again for windows
update,
which wasn't working since 5/27 until i tried the script, so it is getting
better..

the registration of dlls, this is strange, i tried the first 3 and they do
not exist in the system32 directory, I checked another laptop and those
dlls
don't exist on it either in system32 directory. remember i am using vista
premium sp1. Only thing I can figure is that the script tries to register
dll's reguardless of operating system, and doesn't care if they don't
exist.

Mow asked what security i am using, zone alarm antivirus 2007 for vista.

thanks for the help..

update from control panel never displays anything - Error 0x80244

microsoft.public.windowsupdate