Can't get updates to install on Widnows XP

Think of this as a case of computer abuse due to lack of updates.

On a Computer Club member's computer, when I try to check for updates with
Windows Update, I get the message that "Current security settings prohibit
running ActiveX controls." I have checked and moved all security settings to
the lowest with no change.

I downloaded SP3, and attempted to install and get the message: "Setup could
not verify the integrity of the file Update.inf. Make sure the cryptographic
service is running on the computer." It is.

I have attempted to install the Windows Installer 3.1 and is fails in the
same manner as SP2?

Any ideas?

You cannot install some updates or programs
http://support.microsoft.com/kb/822798
When you examine the %systemroot%\Windowsupdate.log file, you may see an entry for one of
the following errors:. 0x80096001
.. 0x80096005 . 0x80096010 . 0x800B0001 . 0x800B0003 . 0x800B0004 .
800B0109 . 0x8007f0da

You have mentioned both SP2 and SP3, confusing but -

Cannot install Service Pack 2
http://winhlp.com/node/125
Scroll down to the "Cryptographic service and related errors" section.
Release notes for Windows XP Service Pack 3
http://support.microsoft.com/kb/936929

The hard disk space requirements for Windows XP Service Pack 3
http://support.microsoft.com/kb/947311

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Some third-party programs may experience a change in functionality after you install
Windows XP Service Pack 3
http://support.microsoft.com/kb/947309

How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Charles W Davis" <Anthemwebs@lvcoxmail.com> wrote in message
news:F5EAC3D0-D75B-4785-9A74-605C42A6035E@microsoft.com...
| Think of this as a case of computer abuse due to lack of updates.
|
| On a Computer Club member's computer, when I try to check for updates with
| Windows Update, I get the message that "Current security settings prohibit
| running ActiveX controls." I have checked and moved all security settings to
| the lowest with no change.
|
| I downloaded SP3, and attempted to install and get the message: "Setup could
| not verify the integrity of the file Update.inf. Make sure the cryptographic
| service is running on the computer." It is.
|
| I have attempted to install the Windows Installer 3.1 and is fails in the
| same manner as SP2?
|
| Any ideas?
|
|
|

Taur Arian,

Thanks for your response. The reason that I attemped to install SP2 was that
on startup "Home Edition" showed, and I took that to mean that SP2 had not
been installed. There are 15 Hotfixes installed with KB prefixes and 13 with
Q prefix.

The log file contained the following for June 6 from 17:00 hrs to 22:00 hrs.
0x80096001 -NONE
0x80096005 -NONE
0x80096010 -NONE
0x800b0001 (many times, first occurrence on feb 23, 2007)
0x800b0003 -NONE
0x800b0004 -NONE
0x8024000e (multiple )
0x800401f3 (multiple)
0x8007f0da -NONE
0x80244019
0x8024000c

I have performed the cmd to reset the cryptographic services.

"TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
news:O6VA3mEyIHA.2340@TK2MSFTNGP04.phx.gbl...
> You cannot install some updates or programs
> http://support.microsoft.com/kb/822798
> When you examine the %systemroot%\Windowsupdate.log file, you may see an
> entry for one of
> the following errors:. 0x80096001
> . 0x80096005 . 0x80096010 . 0x800B0001 . 0x800B0003 . 0x800B0004
> .
> 800B0109 . 0x8007f0da
>
> You have mentioned both SP2 and SP3, confusing but -
>
> Cannot install Service Pack 2
> http://winhlp.com/node/125
> Scroll down to the "Cryptographic service and related errors" section.
> Release notes for Windows XP Service Pack 3
> http://support.microsoft.com/kb/936929
>
> The hard disk space requirements for Windows XP Service Pack 3
> http://support.microsoft.com/kb/947311
>
> Steps to take before you install Windows XP Service Pack 3
> http://support.microsoft.com/kb/950717
>
> Some third-party programs may experience a change in functionality after
> you install
> Windows XP Service Pack 3
> http://support.microsoft.com/kb/947309
>
> How to obtain the latest Windows XP service pack
> http://support.microsoft.com/kb/322389
>
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "Charles W Davis" <Anthemwebs@lvcoxmail.com> wrote in message
> news:F5EAC3D0-D75B-4785-9A74-605C42A6035E@microsoft.com...
> | Think of this as a case of computer abuse due to lack of updates.
> |
> | On a Computer Club member's computer, when I try to check for updates
> with
> | Windows Update, I get the message that "Current security settings
> prohibit
> | running ActiveX controls." I have checked and moved all security
> settings to
> | the lowest with no change.
> |
> | I downloaded SP3, and attempted to install and get the message: "Setup
> could
> | not verify the integrity of the file Update.inf. Make sure the
> cryptographic
> | service is running on the computer." It is.
> |
> | I have attempted to install the Windows Installer 3.1 and is fails in
> the
> | same manner as SP2?
> |
> | Any ideas?
> |
> |
> |
>
>

TaurArian,

Method 4 on this page solved the problem:
http://support.microsoft.com/kb/822798/
SP2, IE7 and SP3 haves been installed. It is now updating some later
critical updates. Now I've got to talk them into springing for some
additional memory, there is only 128 MB!!

Thank you for the link.

"TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
news:O6VA3mEyIHA.2340@TK2MSFTNGP04.phx.gbl...
> You cannot install some updates or programs
> http://support.microsoft.com/kb/822798
> When you examine the %systemroot%\Windowsupdate.log file, you may see an
> entry for one of
> the following errors:. 0x80096001
> . 0x80096005 . 0x80096010 . 0x800B0001 . 0x800B0003 . 0x800B0004
> .
> 800B0109 . 0x8007f0da
>
> You have mentioned both SP2 and SP3, confusing but -
>
> Cannot install Service Pack 2
> http://winhlp.com/node/125
> Scroll down to the "Cryptographic service and related errors" section.
> Release notes for Windows XP Service Pack 3
> http://support.microsoft.com/kb/936929
>
> The hard disk space requirements for Windows XP Service Pack 3
> http://support.microsoft.com/kb/947311
>
> Steps to take before you install Windows XP Service Pack 3
> http://support.microsoft.com/kb/950717
>
> Some third-party programs may experience a change in functionality after
> you install
> Windows XP Service Pack 3
> http://support.microsoft.com/kb/947309
>
> How to obtain the latest Windows XP service pack
> http://support.microsoft.com/kb/322389
>
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "Charles W Davis" <Anthemwebs@lvcoxmail.com> wrote in message
> news:F5EAC3D0-D75B-4785-9A74-605C42A6035E@microsoft.com...
> | Think of this as a case of computer abuse due to lack of updates.
> |
> | On a Computer Club member's computer, when I try to check for updates
> with
> | Windows Update, I get the message that "Current security settings
> prohibit
> | running ActiveX controls." I have checked and moved all security
> settings to
> | the lowest with no change.
> |
> | I downloaded SP3, and attempted to install and get the message: "Setup
> could
> | not verify the integrity of the file Update.inf. Make sure the
> cryptographic
> | service is running on the computer." It is.
> |
> | I have attempted to install the Windows Installer 3.1 and is fails in
> the
> | same manner as SP2?
> |
> | Any ideas?
> |
> |
> |
>
>