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RE: Windows Updates not being installed

microsoft.public.windowsupdate






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Old 06-07-2008
duke
 

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RE: Windows Updates not being installed


"Tjaka" wrote:

> I tried installing 8 updates this morning, and 3 failed with the error code:
>
> 80070002
>
> so I followed the following steps:
> To stop the Windows Update service
> You must be logged on as an administrator to perform these steps.
>
> 1. Open Administrative Tools by clicking the Start button , clicking Control
> Panel, clicking System and Maintenance, and then clicking Administrative
> Tools.
>
> 2. Double-click Services. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 3. Right-click the Windows Update service, and then click Stop.
>
> To delete temporary update files
> 1. Open Computer by clicking the Start button , and then clicking Computer.
>
> 2. Double-click the local hard disk where Windows is installed, typically
> drive C.
>
> 3. Double-click the Windows folder, and then double-click the
> SoftwareDistribution folder.
>
> 4. Double-click the DataStore folder to open it, and then delete all files
> and folders in the folder. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 5. Click the Back button. In the SoftwareDistribution folder, double-click
> the Download folder to open it, and then delete all files in the folder. If
> you are prompted for an administrator password or confirmation, type the
> password or provide confirmation.
>
> To restart the Windows Update service
> You must be logged on as an administrator to perform these steps.
>
> 1. Open Administrative Tools by clicking the Start button , clicking Control
> Panel, clicking System and Maintenance, and then clicking Administrative
> Tools.
>
> 2. Double-click Services. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 3. Right-click the Windows Update service, and then click Start.
>
> But it still fails. Any ideas folks? I've cleaned the registry, and rebooted
> also. No luck.
>
> The updates were:
>
> KB936021
> KB933579
> KB937143
>
>
> "mike kay" wrote:
>
> > When I try to install Vista updates KB935280, KB935807, KB936357, KB933928 &
> > KB 905866 the update fails every time. I get 3 errors 80070002, 800B0100 &
> > 8007371B. I have tried stopping the Update service and removing the files in
> > Software Distribution/Datastore & Download, but the updates still fail.

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