06-03-2008
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Re: Steps to take BEFORE Installing XP SP3
It was Microsoft Support who suggested using system restore rather
than SP3 uninstall in my case. I was comfortable with that as I have
used SR many times without a problem. The bottom line is that it
worked and got my system operational again.
John
On Tue, 03 Jun 2008 11:24:50 -0700, "MowGreen [MVP]"
<mowgreen@nowandzen.com> wrote:
>Did you attempt to uninstall SP3 from within normal Windows mode first ?
>System restore should be used as a last resort; installing SP3 in Safe
>Mode should also be a last resort.
>
>Prefered Uninstallation Methods for SP3 in case of issues
>
>1) Add/Remove Programs in Control Panel
>
>2) If SP3 is not listed in ARP - show hidden files, folders, and system
>files: http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
>Navigate to
>WINDOWS\$NtServicePackUninstall$\spuninst
>Run spuninst.exe
>
>3) IF #1 and #2 are not available options - How To Safely, Sanely, and
>Wisely Uninstall a Failed XP Service Pack 3 Installation
>http://aumha.net/viewtopic.php?f=62&t=33246
>
>See: 2. Recovery Console
>
>
>MowGreen [MVP 2003-2008]
>===============
> *-343-* FDNY
>Never Forgotten
>===============
>
>
>
>John A wrote:
>
>> I followed those instructions and also disabled self protection on
>> Kaspersky AV.
>>
>> After SP3 was installed two of my computers would start normally OK,
>> but neither would not start in Safe Mode - just rebooted prior to the
>> login screen.
>>
>> With help from Microsoft support I recovered by:
>> - System restore to before SP3
>> - Uninstall AV (my idea)
>> - Install SP3 in Safe Mode
>> - Reinstall AV
>>
>> ... and thankfully all is well
>>
>> John
>>
>> On Mon, 02 Jun 2008 10:57:06 -0700, "MowGreen [MVP]"
>> <mowgreen@nowandzen.com> wrote:
>>
>>
>>>Save yourself some *major* grief. *Please* read this prior to applying
>>>XP SP3:
>>>
>>>Steps to take before you install Windows XP Service Pack 3
>>>http://support.microsoft.com/kb/950717
>>>
>>>Of *** special note ****, read the " If you are running antivirus
>>>software " heading.
>>>
>>>About half way through the KB article there are some *invaluable* links
>>>to other KB articles for possible issues that may arise during the
>>>application of SP3:
>>> " Troubleshooting Windows XP SP3 installation "
>>>
>>>
>>>MowGreen [MVP 2003-2008]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
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