Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s). If you disable a third-party firewall, do NOT
connect to the internet without having the Windows Firewall enabled!
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update.
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Alyssa Murphy wrote:
> Yesterday I got an alert to restart my computer to install automatic
> updates.
> I did just that, and had problems after.
>
> Here's what happend:
>
> 1) Restarted
> 2) Upon reboot, after logging into my machine, an alert confirming the
> updates were installed showed up on the bottom right corner of the
> screen. Then it just froze. I couldn't do anything.
>
> 3) I restarted again
> 4) Same thing happened
>
> 5) I restarted again
> 6) This time the Add new hardware wizard shows up and my screen is
> frrozen. I can't do anything.
>
> 7) I unplug everything from my laptop and restart again
> 9) This time it froze on the thinkvantage password entry screen
>
>
> I finally restarted in safemode and reverted my laptop to a previously
> backed up state.
> The message I got upon success was that a registry file was corrupted
> or missing.
>
>
> I have a lenovo T60 thinkpad running: Windows XP Version 5.1 (Build
> 2600.xpsp_sp2) Service Pack 2
>
>
> I have turned off Automatic updates because I'm scared to run them
> now.
>
>
> Has anyone had similar problems with the recent automatic update?