Any errors associated with the failed installs? What makes you think that
deleting the downloads will help to resolve the issues?
===================================
1. Stop the Automatic Updates service:
Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)
2. Delete the contents of the Download folder:
Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.
3. Start the Automatic Updates service:
Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Alan wrote:
> I use Windows XP Service Pack 2 and IE 7.
> My computer says it has downloaded the Updates but it can't install them,
> so
> I would like to know where these downloads are stored so that I can delete
> them and try again.
>
> Can anyone help me?
>
> Regards
>
> Alan