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SP3 and HP/AMD Computers
microsoft.public.windowsupdate
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Click On Your Flag for Translation
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05-28-2008
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SP3 and HP/AMD Computers
I've recently learned, via this newsgroup, that SP3 will cause incessant
boot problems when installed in an HP computer with an AMD processor. I see
that there is a patch for this via the HP website. Of course, one wonders
how to install a patch on a computer that just keeps rebooting? Why didn't
Microsoft figure this problem out before releasing the update? There must be
thousands of HP computers with AMD processors! Why didn't HP send out a
special alert to customers with AMD processors?
These are the kinds of issues that infuriate customers, and lead to all
kinds of lawsuits. Thankfully, I read through this newsgroup and avoided
messing with this SP3 debacle for now. I am grateful to the contributors to
this discussion who have saved me the headache of indulging in another
irresponsible, reckless, corporate abuse of its customers. Please correct
any misapprehensions I have expressed here about this. But it would appear
that, once again, the home computer industry is inducing unneeded stress,
and sacrificing the time of its end-users, for the public relations illusion
of 'upgrading' our experience and enhancing our 'security.'
MT
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05-28-2008
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Re: SP3 and HP/AMD Computers
Continual reboots or can only boot into Safe Mode after installing WinXP
SP3?
See
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
(WinXP SP3)."]
Some other possible workarounds:
Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
After booting into Safe Mode:
Start | Run | (copy/paste) sc config intelppm start= disabled | OK | Reboot
into normal (Windows) mode.
Other references:
http://aumha.net/viewtopic.php?p=187790#p187790
http://www.theregister.co.uk/2008/05...boots_crashes/
http://www.computerworld.com/action/...leId=9084 418
You receive a Stop 0x0000007E error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372
Unsupported Sysprep scenarios:
http://support.microsoft.com/kb/828287
HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/g...&lc=en&cc= us
Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
sasha gottfried wrote:
> I've recently learned, via this newsgroup, that SP3 will cause incessant
> boot problems when installed in an HP computer with an AMD processor. I
> see
> that there is a patch for this via the HP website. Of course, one wonders
> how to install a patch on a computer that just keeps rebooting? Why didn't
> Microsoft figure this problem out before releasing the update? There must
> be
> thousands of HP computers with AMD processors! Why didn't HP send out a
> special alert to customers with AMD processors?
>
> These are the kinds of issues that infuriate customers, and lead to all
> kinds of lawsuits. Thankfully, I read through this newsgroup and avoided
> messing with this SP3 debacle for now. I am grateful to the contributors
> to
> this discussion who have saved me the headache of indulging in another
> irresponsible, reckless, corporate abuse of its customers. Please correct
> any misapprehensions I have expressed here about this. But it would appear
> that, once again, the home computer industry is inducing unneeded stress,
> and sacrificing the time of its end-users, for the public relations
> illusion
> of 'upgrading' our experience and enhancing our 'security.'
>
> MT
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05-28-2008
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Re: SP3 and HP/AMD Computers
As I mentioned........I have chosen not to install SP3
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:OC9I%23WGwIHA.576@TK2MSFTNGP05.phx.gbl...
> Continual reboots or can only boot into Safe Mode after installing WinXP
> SP3?
>
> See
> http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
> [NB: The above has been updated many times and now includes "a small tool
> that will detect the IntelPPM problem and mitigate it before installing
> (WinXP SP3)."]
>
> Some other possible workarounds:
>
> Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
>
> After booting into Safe Mode:
>
> Start | Run | (copy/paste) sc config intelppm start= disabled | OK |
> Reboot into normal (Windows) mode.
>
> Other references:
>
> http://aumha.net/viewtopic.php?p=187790#p187790
>
> http://www.theregister.co.uk/2008/05...boots_crashes/
>
>
> http://www.computerworld.com/action/...leId=9084 418
>
> You receive a Stop 0x0000007E error message after you upgrade to
> Windows XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based
> computer (Revised 06 May-08)
> http://support.microsoft.com/kb/888372
>
> Unsupported Sysprep scenarios:
> http://support.microsoft.com/kb/828287
>
> HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
> 0x0000007E [after installing WinXP SP3]
> http://h10025.www1.hp.com/ewfrf/wc/g...&lc=en&cc= us
>
> Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors
> http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> sasha gottfried wrote:
>> I've recently learned, via this newsgroup, that SP3 will cause incessant
>> boot problems when installed in an HP computer with an AMD processor. I
>> see
>> that there is a patch for this via the HP website. Of course, one wonders
>> how to install a patch on a computer that just keeps rebooting? Why
>> didn't
>> Microsoft figure this problem out before releasing the update? There must
>> be
>> thousands of HP computers with AMD processors! Why didn't HP send out a
>> special alert to customers with AMD processors?
>>
>> These are the kinds of issues that infuriate customers, and lead to all
>> kinds of lawsuits. Thankfully, I read through this newsgroup and avoided
>> messing with this SP3 debacle for now. I am grateful to the contributors
>> to
>> this discussion who have saved me the headache of indulging in another
>> irresponsible, reckless, corporate abuse of its customers. Please correct
>> any misapprehensions I have expressed here about this. But it would
>> appear
>> that, once again, the home computer industry is inducing unneeded stress,
>> and sacrificing the time of its end-users, for the public relations
>> illusion
>> of 'upgrading' our experience and enhancing our 'security.'
>>
>> MT
>
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05-28-2008
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Re: SP3 and HP/AMD Computers
sasha gottfried
You may have chosen not to install SP3 but others reading this thread may
wish to proceed with the installation therefore the posting was updated to
include more information by PA Bear regarding the HP/AMD computer.
--
--------------------------------
TaurArian [MVP] 2005-2008
Update Services
http://taurarian.mvps.org
"sasha gottfried" wrote:
> As I mentioned........I have chosen not to install SP3
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OC9I%23WGwIHA.576@TK2MSFTNGP05.phx.gbl...
> > Continual reboots or can only boot into Safe Mode after installing WinXP
> > SP3?
> >
> > See
> > http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
> > [NB: The above has been updated many times and now includes "a small tool
> > that will detect the IntelPPM problem and mitigate it before installing
> > (WinXP SP3)."]
> >
> > Some other possible workarounds:
> >
> > β’ Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
> >
> > β’ After booting into Safe Mode:
> >
> > Start | Run | (copy/paste) sc config intelppm start= disabled | OK |
> > Reboot into normal (Windows) mode.
> >
> > Other references:
> >
> > β’ http://aumha.net/viewtopic.php?p=187790#p187790
> >
> > β’ http://www.theregister.co.uk/2008/05...boots_crashes/
> >
> > β’
> > http://www.computerworld.com/action/...leId=9084 418
> >
> > β’ You receive a βStop 0x0000007Eβ error message after you upgrade to
> > Windows XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based
> > computer (Revised 06 May-08)
> > http://support.microsoft.com/kb/888372
> >
> > β’ Unsupported Sysprep scenarios:
> > http://support.microsoft.com/kb/828287
> >
> > β’ HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
> > 0x0000007E [after installing WinXP SP3]
> > http://h10025.www1.hp.com/ewfrf/wc/g...&lc=en&cc= us
> >
> > β’ Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors
> > http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.net/
> >
> > sasha gottfried wrote:
> >> I've recently learned, via this newsgroup, that SP3 will cause incessant
> >> boot problems when installed in an HP computer with an AMD processor. I
> >> see
> >> that there is a patch for this via the HP website. Of course, one wonders
> >> how to install a patch on a computer that just keeps rebooting? Why
> >> didn't
> >> Microsoft figure this problem out before releasing the update? There must
> >> be
> >> thousands of HP computers with AMD processors! Why didn't HP send out a
> >> special alert to customers with AMD processors?
> >>
> >> These are the kinds of issues that infuriate customers, and lead to all
> >> kinds of lawsuits. Thankfully, I read through this newsgroup and avoided
> >> messing with this SP3 debacle for now. I am grateful to the contributors
> >> to
> >> this discussion who have saved me the headache of indulging in another
> >> irresponsible, reckless, corporate abuse of its customers. Please correct
> >> any misapprehensions I have expressed here about this. But it would
> >> appear
> >> that, once again, the home computer industry is inducing unneeded stress,
> >> and sacrificing the time of its end-users, for the public relations
> >> illusion
> >> of 'upgrading' our experience and enhancing our 'security.'
> >>
> >> MT
> >
>
>
>
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05-28-2008
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Re: SP3 and HP/AMD Computers
My point being:
A computer user should not have to research the dangers of updates that are
either automatically installed or offerred for download. Microsoft is
NEGLIGENT by not testing these updates on common computers such as HP/AMD
machines!
"TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
news:E446974F-4711-420C-8E13-285112EB5300@microsoft.com...
> sasha gottfried
>
> You may have chosen not to install SP3 but others reading this thread may
> wish to proceed with the installation therefore the posting was updated to
> include more information by PA Bear regarding the HP/AMD computer.
> --
>
> --------------------------------
> TaurArian [MVP] 2005-2008
> Update Services
> http://taurarian.mvps.org
>
>
> "sasha gottfried" wrote:
>
>> As I mentioned........I have chosen not to install SP3
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:OC9I%23WGwIHA.576@TK2MSFTNGP05.phx.gbl...
>> > Continual reboots or can only boot into Safe Mode after installing
>> > WinXP
>> > SP3?
>> >
>> > See
>> > http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
>> > [NB: The above has been updated many times and now includes "a small
>> > tool
>> > that will detect the IntelPPM problem and mitigate it before installing
>> > (WinXP SP3)."]
>> >
>> > Some other possible workarounds:
>> >
>> > . Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
>> >
>> > . After booting into Safe Mode:
>> >
>> > Start | Run | (copy/paste) sc config intelppm start= disabled | OK |
>> > Reboot into normal (Windows) mode.
>> >
>> > Other references:
>> >
>> > . http://aumha.net/viewtopic.php?p=187790#p187790
>> >
>> > .
>> > http://www.theregister.co.uk/2008/05...boots_crashes/
>> >
>> > .
>> > http://www.computerworld.com/action/...leId=9084 418
>> >
>> > . You receive a "Stop 0x0000007E" error message after you upgrade to
>> > Windows XP Service Pack 2 or Service Pack 3 on a
>> > non-Intel-processor-based
>> > computer (Revised 06 May-08)
>> > http://support.microsoft.com/kb/888372
>> >
>> > . Unsupported Sysprep scenarios:
>> > http://support.microsoft.com/kb/828287
>> >
>> > . HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop
>> > Error
>> > 0x0000007E [after installing WinXP SP3]
>> > http://h10025.www1.hp.com/ewfrf/wc/g...&lc=en&cc= us
>> >
>> > . Microsoft Windows XP SP3 Upgrade Utility for systems with AMD
>> > processors
>> > http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
>> > --
>> > ~Robear Dyer (PA Bear)
>> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> > AumHa VSOP & Admin http://aumha.net
>> > DTS-L http://dts-l.net/
>> >
>> > sasha gottfried wrote:
>> >> I've recently learned, via this newsgroup, that SP3 will cause
>> >> incessant
>> >> boot problems when installed in an HP computer with an AMD processor.
>> >> I
>> >> see
>> >> that there is a patch for this via the HP website. Of course, one
>> >> wonders
>> >> how to install a patch on a computer that just keeps rebooting? Why
>> >> didn't
>> >> Microsoft figure this problem out before releasing the update? There
>> >> must
>> >> be
>> >> thousands of HP computers with AMD processors! Why didn't HP send out
>> >> a
>> >> special alert to customers with AMD processors?
>> >>
>> >> These are the kinds of issues that infuriate customers, and lead to
>> >> all
>> >> kinds of lawsuits. Thankfully, I read through this newsgroup and
>> >> avoided
>> >> messing with this SP3 debacle for now. I am grateful to the
>> >> contributors
>> >> to
>> >> this discussion who have saved me the headache of indulging in another
>> >> irresponsible, reckless, corporate abuse of its customers. Please
>> >> correct
>> >> any misapprehensions I have expressed here about this. But it would
>> >> appear
>> >> that, once again, the home computer industry is inducing unneeded
>> >> stress,
>> >> and sacrificing the time of its end-users, for the public relations
>> >> illusion
>> >> of 'upgrading' our experience and enhancing our 'security.'
>> >>
>> >> MT
>> >
>>
>>
>>
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05-28-2008
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Re: SP3 and HP/AMD Computers
The majority of software companies release updates to their software on a
regular basis. It is impossible to test these updates on every single
configuration known to the geek world therefore it is up to the user to
ensure that they are able to update there software within reason and should
they need any assistance, then assistance is provided.
The choice is with the user whether or not they wish to update etc.
So who caused the HP/AMD problem?
--
--------------------------------
TaurArian [MVP] 2005-2008
Update Services
http://taurarian.mvps.org
"sasha gottfried" wrote:
> My point being:
>
> A computer user should not have to research the dangers of updates that are
> either automatically installed or offerred for download. Microsoft is
> NEGLIGENT by not testing these updates on common computers such as HP/AMD
> machines!
>
>
> "TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
> news:E446974F-4711-420C-8E13-285112EB5300@microsoft.com...
> > sasha gottfried
> >
> > You may have chosen not to install SP3 but others reading this thread may
> > wish to proceed with the installation therefore the posting was updated to
> > include more information by PA Bear regarding the HP/AMD computer.
> > --
> >
> > --------------------------------
> > TaurArian [MVP] 2005-2008
> > Update Services
> > http://taurarian.mvps.org
> >
> >
> > "sasha gottfried" wrote:
> >
> >> As I mentioned........I have chosen not to install SP3
> >>
> >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> >> news:OC9I%23WGwIHA.576@TK2MSFTNGP05.phx.gbl...
> >> > Continual reboots or can only boot into Safe Mode after installing
> >> > WinXP
> >> > SP3?
> >> >
> >> > See
> >> > http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
> >> > [NB: The above has been updated many times and now includes "a small
> >> > tool
> >> > that will detect the IntelPPM problem and mitigate it before installing
> >> > (WinXP SP3)."]
> >> >
> >> > Some other possible workarounds:
> >> >
> >> > . Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
> >> >
> >> > . After booting into Safe Mode:
> >> >
> >> > Start | Run | (copy/paste) sc config intelppm start= disabled | OK |
> >> > Reboot into normal (Windows) mode.
> >> >
> >> > Other references:
> >> >
> >> > . http://aumha.net/viewtopic.php?p=187790#p187790
> >> >
> >> > .
> >> > http://www.theregister.co.uk/2008/05...boots_crashes/
> >> >
> >> > .
> >> > http://www.computerworld.com/action/...leId=9084 418
> >> >
> >> > . You receive a "Stop 0x0000007E" error message after you upgrade to
> >> > Windows XP Service Pack 2 or Service Pack 3 on a
> >> > non-Intel-processor-based
> >> > computer (Revised 06 May-08)
> >> > http://support.microsoft.com/kb/888372
> >> >
> >> > . Unsupported Sysprep scenarios:
> >> > http://support.microsoft.com/kb/828287
> >> >
> >> > . HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop
> >> > Error
> >> > 0x0000007E [after installing WinXP SP3]
> >> > http://h10025.www1.hp.com/ewfrf/wc/g...&lc=en&cc= us
> >> >
> >> > . Microsoft Windows XP SP3 Upgrade Utility for systems with AMD
> >> > processors
> >> > http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
> >> > --
> >> > ~Robear Dyer (PA Bear)
> >> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> > AumHa VSOP & Admin http://aumha.net
> >> > DTS-L http://dts-l.net/
> >> >
> >> > sasha gottfried wrote:
> >> >> I've recently learned, via this newsgroup, that SP3 will cause
> >> >> incessant
> >> >> boot problems when installed in an HP computer with an AMD processor.
> >> >> I
> >> >> see
> >> >> that there is a patch for this via the HP website. Of course, one
> >> >> wonders
> >> >> how to install a patch on a computer that just keeps rebooting? Why
> >> >> didn't
> >> >> Microsoft figure this problem out before releasing the update? There
> >> >> must
> >> >> be
> >> >> thousands of HP computers with AMD processors! Why didn't HP send out
> >> >> a
> >> >> special alert to customers with AMD processors?
> >> >>
> >> >> These are the kinds of issues that infuriate customers, and lead to
> >> >> all
> >> >> kinds of lawsuits. Thankfully, I read through this newsgroup and
> >> >> avoided
> >> >> messing with this SP3 debacle for now. I am grateful to the
> >> >> contributors
> >> >> to
> >> >> this discussion who have saved me the headache of indulging in another
> >> >> irresponsible, reckless, corporate abuse of its customers. Please
> >> >> correct
> >> >> any misapprehensions I have expressed here about this. But it would
> >> >> appear
> >> >> that, once again, the home computer industry is inducing unneeded
> >> >> stress,
> >> >> and sacrificing the time of its end-users, for the public relations
> >> >> illusion
> >> >> of 'upgrading' our experience and enhancing our 'security.'
> >> >>
> >> >> MT
> >> >
> >>
> >>
> >>
>
>
>
|
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05-28-2008
|
|
|
|
Re: SP3 and HP/AMD Computers
sasha gottfried wrote:
> I've recently learned, via this newsgroup, that SP3 will cause
> incessant boot problems when installed in an HP computer with an
> AMD processor. I see that there is a patch for this via the HP
> website. Of course, one wonders how to install a patch on a
> computer that just keeps rebooting? Why didn't Microsoft figure
> this problem out before releasing the update? There must be
> thousands of HP computers with AMD processors! Why didn't HP send
> out a special alert to customers with AMD processors?
> These are the kinds of issues that infuriate customers, and lead to
> all kinds of lawsuits. Thankfully, I read through this newsgroup
> and avoided messing with this SP3 debacle for now. I am grateful to
> the contributors to this discussion who have saved me the headache
> of indulging in another irresponsible, reckless, corporate abuse of
> its customers. Please correct any misapprehensions I have expressed
> here about this. But it would appear that, once again, the home
> computer industry is inducing unneeded stress, and sacrificing the
> time of its end-users, for the public relations illusion of 'upgrading'
> our experience and enhancing our 'security.'
The problem was not *any* computer with an AMD processor or any HP system
with an AMD processor - but those computers (any OEM) that had an 'image'
applied to it that was created and intended for a computer with an Intel
processor. Some of the HP computers were done this way - thus the reboot
situation in many of the cases - and HP is a large distributor/pusher of AMD
systems...
In other words - it was not something that could have been known beforehand
by Microsoft. Your accusations should fly towards the OEM that decided to
make a single installation image and apply it to all machines - AMD and
Intel alike... SP3 just 'exposed' the mistake of applying such an image
(one based on Intel procesors) onto such a machine (an AMD processor based
machine) without fixing it afterwards...
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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05-28-2008
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|
|
Re: SP3 and HP/AMD Computers
We shall alert the media.
sasha gottfried wrote:
> As I mentioned........I have chosen not to install SP3
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OC9I%23WGwIHA.576@TK2MSFTNGP05.phx.gbl...
>> Continual reboots or can only boot into Safe Mode after installing WinXP
>> SP3?
>>
>> See
>> http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
>> [NB: The above has been updated many times and now includes "a small tool
>> that will detect the IntelPPM problem and mitigate it before installing
>> (WinXP SP3)."]
>>
>> Some other possible workarounds:
>>
>> Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
>>
>> After booting into Safe Mode:
>>
>> Start | Run | (copy/paste) sc config intelppm start= disabled | OK |
>> Reboot into normal (Windows) mode.
>>
>> Other references:
>>
>> http://aumha.net/viewtopic.php?p=187790#p187790
>>
>> http://www.theregister.co.uk/2008/05...boots_crashes/
>>
>>
>> http://www.computerworld.com/action/...leId=9084 418
>>
>> You receive a Stop 0x0000007E error message after you upgrade to
>> Windows XP Service Pack 2 or Service Pack 3 on a
>> non-Intel-processor-based
>> computer (Revised 06 May-08)
>> http://support.microsoft.com/kb/888372
>>
>> Unsupported Sysprep scenarios:
>> http://support.microsoft.com/kb/828287
>>
>> HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop
>> Error
>> 0x0000007E [after installing WinXP SP3]
>> http://h10025.www1.hp.com/ewfrf/wc/g...&lc=en&cc= us
>>
>> Microsoft Windows XP SP3 Upgrade Utility for systems with AMD
>> processors
>> http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> sasha gottfried wrote:
>>> I've recently learned, via this newsgroup, that SP3 will cause incessant
>>> boot problems when installed in an HP computer with an AMD processor. I
>>> see
>>> that there is a patch for this via the HP website. Of course, one
>>> wonders
>>> how to install a patch on a computer that just keeps rebooting? Why
>>> didn't
>>> Microsoft figure this problem out before releasing the update? There
>>> must
>>> be
>>> thousands of HP computers with AMD processors! Why didn't HP send out a
>>> special alert to customers with AMD processors?
>>>
>>> These are the kinds of issues that infuriate customers, and lead to all
>>> kinds of lawsuits. Thankfully, I read through this newsgroup and avoided
>>> messing with this SP3 debacle for now. I am grateful to the contributors
>>> to
>>> this discussion who have saved me the headache of indulging in another
>>> irresponsible, reckless, corporate abuse of its customers. Please
>>> correct
>>> any misapprehensions I have expressed here about this. But it would
>>> appear
>>> that, once again, the home computer industry is inducing unneeded
>>> stress,
>>> and sacrificing the time of its end-users, for the public relations
>>> illusion
>>> of 'upgrading' our experience and enhancing our 'security.'
>>>
>>> MT
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05-28-2008
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Re: SP3 and HP/AMD Computers
And where have you been the last 2 days????????
--
--------------------------------
TaurArian [MVP] 2005-2008
Update Services
http://taurarian.mvps.org
"PA Bear [MS MVP]" wrote:
> We shall alert the media.
>
> sasha gottfried wrote:
> > As I mentioned........I have chosen not to install SP3
> >
> > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> > news:OC9I%23WGwIHA.576@TK2MSFTNGP05.phx.gbl...
> >> Continual reboots or can only boot into Safe Mode after installing WinXP
> >> SP3?
> >>
> >> See
> >> http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
> >> [NB: The above has been updated many times and now includes "a small tool
> >> that will detect the IntelPPM problem and mitigate it before installing
> >> (WinXP SP3)."]
> >>
> >> Some other possible workarounds:
> >>
> >> β’ Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
> >>
> >> β’ After booting into Safe Mode:
> >>
> >> Start | Run | (copy/paste) sc config intelppm start= disabled | OK |
> >> Reboot into normal (Windows) mode.
> >>
> >> Other references:
> >>
> >> β’ http://aumha.net/viewtopic.php?p=187790#p187790
> >>
> >> β’ http://www.theregister.co.uk/2008/05...boots_crashes/
> >>
> >> β’
> >> http://www.computerworld.com/action/...leId=9084 418
> >>
> >> β’ You receive a βStop 0x0000007Eβ error message after you upgrade to
> >> Windows XP Service Pack 2 or Service Pack 3 on a
> >> non-Intel-processor-based
> >> computer (Revised 06 May-08)
> >> http://support.microsoft.com/kb/888372
> >>
> >> β’ Unsupported Sysprep scenarios:
> >> http://support.microsoft.com/kb/828287
> >>
> >> β’ HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop
> >> Error
> >> 0x0000007E [after installing WinXP SP3]
> >> http://h10025.www1.hp.com/ewfrf/wc/g...&lc=en&cc= us
> >>
> >> β’ Microsoft Windows XP SP3 Upgrade Utility for systems with AMD
> >> processors
> >> http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> sasha gottfried wrote:
> >>> I've recently learned, via this newsgroup, that SP3 will cause incessant
> >>> boot problems when installed in an HP computer with an AMD processor. I
> >>> see
> >>> that there is a patch for this via the HP website. Of course, one
> >>> wonders
> >>> how to install a patch on a computer that just keeps rebooting? Why
> >>> didn't
> >>> Microsoft figure this problem out before releasing the update? There
> >>> must
> >>> be
> >>> thousands of HP computers with AMD processors! Why didn't HP send out a
> >>> special alert to customers with AMD processors?
> >>>
> >>> These are the kinds of issues that infuriate customers, and lead to all
> >>> kinds of lawsuits. Thankfully, I read through this newsgroup and avoided
> >>> messing with this SP3 debacle for now. I am grateful to the contributors
> >>> to
> >>> this discussion who have saved me the headache of indulging in another
> >>> irresponsible, reckless, corporate abuse of its customers. Please
> >>> correct
> >>> any misapprehensions I have expressed here about this. But it would
> >>> appear
> >>> that, once again, the home computer industry is inducing unneeded
> >>> stress,
> >>> and sacrificing the time of its end-users, for the public relations
> >>> illusion
> >>> of 'upgrading' our experience and enhancing our 'security.'
> >>>
> >>> MT
>
>
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