We are not employed by MS, we are volunteers.
Please by all means, complain to MS as you're just wasting your time and ours complaining
here.
So for now, move on ............................................ a new day is beginning or
take your complaints to MS.
Have a good day.
--
TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"sasha gottfried" <sashago@comcast.net> wrote in message
news:_NSdnUIo9am2vd3VnZ2dnUVZ_qHinZ2d@comcast.com. ..
| The past couple of remaks are the kind of glib horsemanure that is
| indicative of the attitude at Microsoft and perhaps HP as well. Their (your)
| customer service ethics are no surprise given your preference for
| pseudo-witty put-downs in place of seeing the larger picture and the
| exploitation that you are promoting. Why not put pressure on your peers in
| Silicon Valley to grow up and become part of the solution instead of
| promugating the problem! Or is that too political for you geeks?
|
|
|
| "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
| news:%23z8R$QjwIHA.2064@TK2MSFTNGP05.phx.gbl...
| >
| > ...and crawl under it.
| >
| > TaurArian wrote:
| >> ...... build a bridge.
| >>
| >>
| >> "sasha gottfried" <sashago@comcast.net> wrote in message
| >> news:mqudnWV4Qcp55qLVnZ2dnUVZ_oLinZ2d@comcast.com. ..
| >>> Yeah.....I read it, several weeks after SP3 tried to install itself on
| >>> my
| >>> computer. It should have come WITH the upadate, not AFTER the update was
| >>> released!
| >>>
| >>>
| >>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
| >>> news:uPiF55fwIHA.1240@TK2MSFTNGP02.phx.gbl...
| >>>> He should have: I'm pretty sure I posted it at some point in this
| >>>> thread.
| >>>>
| >>>> TaurArian wrote:
| >>>>> And of course you have read this:
| >>>>>
| >>
http://h10025.www1.hp.com/ewfrf/wc/s...=228&lang=e n
| >>>>> Microsoft Windows XP SP3 Upgrade Utility for systems with AMD
| >>>>> processors.
| >>>>>
| >>>>>
| >>>>> "sasha gottfried" <sashago@comcast.net> wrote in message
| >>>>> news:WdKdnTCAur4ObqPVnZ2dnUVZ_jSdnZ2d@comcast.com. ..
| >>>>>> "Microsoft may know HP, may know them VERY well - but Microsoft does
| >>>>>> not
| >>>>>> dictate something like how HP puts the OS onto a computer they
| >>>>>> manufacturer/sell/support."
| >>>>>>
| >>>>>> Somebody should be 'dictating' something to these clowns. Obviously
| >>>>>> neither
| >>>>>> HP nor Microsoft gives a damn about what customers have to go through
| >>>>>> when
| >>>>>> an update wreaks havoc! 3 weeks after the SP3 update, HP finally puts
| >>>>>> an
| >>>>>> update alert out on my computer. Duh......couldn't Microsoft have
| >>>>>> tested
| >>>>>> SP3 on the HP/AMD computers in question and alerted HP? Couldn't HP
| >>>>>> have
| >>>>>> tested the update way before the release, considering they had access
| >>>>>> to
| >>>>>> it for months? Who are you protecting? I'd say a lawsuit might be the
| >>>>>> best
| >>>>>> update consumers can come up with! Take them both to court!
| >>>>>>
| >>>>>> MT
| >>>>>>
| >>>>>>
| >>>>>>
| >>>>>> "Shenan Stanley" <newshelper@gmail.com> wrote in message
| >>>>>> news:OsTiYUbwIHA.1772@TK2MSFTNGP03.phx.gbl...
| >>>>>>> <snipped>
| >>>>>>>
| >>>>>>> Alias wrote:
| >>>>>>>> I'd say both MS and HP dropped the ball. MS has heard of HP, right?
| >>>>>>>> They know that HP is selling *their* operating system, right? Fact
| >>>>>>>> is that MS releases software to be tested by paying customers who
| >>>>>>>> don't even know they're testing it and that ain't right.
| >>>>>>>
| >>>>>>> HP has had access to SP3 for a LONG time. Longer than most
| >>>>>>> consumers
| >>>>>>> (and
| >>>>>>> they could have gotten BETAs anytime.)
| >>>>>>>
| >>>>>>> However - the fact is this is not about SP3 - it isn't even about
| >>>>>>> any
| >>>>>>> patch that would have done the same thing...
| >>>>>>>
| >>>>>>> HP chose how they put the OS on their systems that they sell. They
| >>>>>>> did
| >>>>>>> not use RIS, they did not use some unattended installation - they
| >>>>>>> chose
| >>>>>>> to
| >>>>>>> make an image (a single image) on one particular hardware set (Intel
| >>>>>>> based
| >>>>>>> obviously) and apply it to all of their machines for some period of
| >>>>>>> time.
| >>>>>>> Microsoft does not (and should not) have any say in how HP puts the
| >>>>>>> OS
| >>>>>>> on
| >>>>>>> the machine (what method is used to install it...) So - HP - given
| >>>>>>> this
| >>>>>>> freedom chose as I pointed out and - in the end - it bit them.
| >>>>>>>
| >>>>>>> It's all about how the OS was installed. If the OS was installed
| >>>>>>> from
| >>>>>>> CD/DVD through the normal means or through some unattended network
| >>>>>>> process
| >>>>>>> (RIS, WDS, etc) or even if HP had made an image for AMD systems and
| >>>>>>> Intel
| >>>>>>> systems seperately - this conversation (using HP sepecifically)
| >>>>>>> would
| >>>>>>> not
| >>>>>>> be happening. They (obviously) did none of those things (at least
| >>>>>>> for
| >>>>>>> a
| >>>>>>> time) and made one image on an Intel based system (which they can do
| >>>>>>> if
| >>>>>>> they want) and in the end - that messed them up.
| >>>>>>>
| >>>>>>> Microsoft may know HP, may know them VERY well - but Microsoft does
| >>>>>>> not
| >>>>>>> dictate something like how HP puts the OS onto a computer they
| >>>>>>> manufacturer/sell/support. ;-)
| >>>>>>>
| >>>>>>> --
| >>>>>>> Shenan Stanley
| >>>>>>> MS-MVP
| >>>>>>> --
| >>>>>>> How To Ask Questions The Smart Way
| >>>>>>>
http://www.catb.org/~esr/faqs/smart-questions.html
| >
|
|
Linear Mode
