Win XP Updates fail to install

Hi all:

Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
from CD. I then immediately went to the Windows update site to get
SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
was good, but I was stuck with 2 (now 3 today) updates that fail to
install. The three updates are:

Windows Malicious Software Removal Tool - May 2008 (KB890830)
Cumulative Security Update for Internet Explorer 7 for Windows XP
(KB947864)
IBM - Other Hardware - IBM PM Device

I've tried installing these several times, sometimes all at once,
sometimes one at a time, but no success.

Is this an artifact of SP3, or some other problem?

Any way to get these updates installed?

TIA

Tom Young

On May 25, 8:30 am, TomYoung <tgyo...@yahoo.com> wrote:
> Hi all:
>
> Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
> from CD. I then immediately went to the Windows update site to get
> SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
> was good, but I was stuck with 2 (now 3 today) updates that fail to
> install. The three updates are:
>
> Windows Malicious Software Removal Tool - May 2008 (KB890830)
> Cumulative Security Update for Internet Explorer 7 for Windows XP
> (KB947864)
> IBM - Other Hardware - IBM PM Device
>
> I've tried installing these several times, sometimes all at once,
> sometimes one at a time, but no success.
>
> Is this an artifact of SP3, or some other problem?
>
> Any way to get these updates installed?
>
> TIA
>
> Tom Young

Oops, I really should have included the information that when these
updates fail to install there's no error message beyond the "Some
Updates Could Not Be Installed" notification with the 3 items listed.
No other error codes or information appears beyond this statement.

Tom Young

"TomYoung" <tgyoung@yahoo.com> schrieb:

> Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
> from CD. I then immediately went to the Windows update site to get
> SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
> was good, but I was stuck with 2 (now 3 today) updates that fail to
> install. The three updates are:
>
> Windows Malicious Software Removal Tool - May 2008 (KB890830)
> Cumulative Security Update for Internet Explorer 7 for Windows XP
> (KB947864)
> IBM - Other Hardware - IBM PM Device
>
> I've tried installing these several times, sometimes all at once,
> sometimes one at a time, but no success.

Try the installation of the updates after you've entered
"regsvr32 wups2.dll" into "Run" in the Start menu and hitted
[Enter] afterwards.

Bye,
Freudi

I had this exact problem too. The solution below worked perfectly!

Thanks Freudi.

-Richard

"Ottmar Freudenberger" wrote:

> "TomYoung" <tgyoung@yahoo.com> schrieb:
>
> > Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
> > from CD. I then immediately went to the Windows update site to get
> > SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
> > was good, but I was stuck with 2 (now 3 today) updates that fail to
> > install. The three updates are:
> >
> > Windows Malicious Software Removal Tool - May 2008 (KB890830)
> > Cumulative Security Update for Internet Explorer 7 for Windows XP
> > (KB947864)
> > IBM - Other Hardware - IBM PM Device
> >
> > I've tried installing these several times, sometimes all at once,
> > sometimes one at a time, but no success.
>
> Try the installation of the updates after you've entered
> "regsvr32 wups2.dll" into "Run" in the Start menu and hitted
> [Enter] afterwards.
>
> Bye,
> Freudi
>

Worked for me as well. I had the exact same problem as described

"Ottmar Freudenberger" wrote:

> "TomYoung" <tgyoung@yahoo.com> schrieb:
>
> > Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
> > from CD. I then immediately went to the Windows update site to get
> > SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
> > was good, but I was stuck with 2 (now 3 today) updates that fail to
> > install. The three updates are:
> >
> > Windows Malicious Software Removal Tool - May 2008 (KB890830)
> > Cumulative Security Update for Internet Explorer 7 for Windows XP
> > (KB947864)
> > IBM - Other Hardware - IBM PM Device
> >
> > I've tried installing these several times, sometimes all at once,
> > sometimes one at a time, but no success.
>
> Try the installation of the updates after you've entered
> "regsvr32 wups2.dll" into "Run" in the Start menu and hitted
> [Enter] afterwards.
>
> Bye,
> Freudi
>

Freudi,
This worked so well. Panic was setting in. My dogs were worried. All is
well.

-da

"Ottmar Freudenberger" wrote:

> "TomYoung" <tgyoung@yahoo.com> schrieb:
>
> > Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
> > from CD. I then immediately went to the Windows update site to get
> > SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
> > was good, but I was stuck with 2 (now 3 today) updates that fail to
> > install. The three updates are:
> >
> > Windows Malicious Software Removal Tool - May 2008 (KB890830)
> > Cumulative Security Update for Internet Explorer 7 for Windows XP
> > (KB947864)
> > IBM - Other Hardware - IBM PM Device
> >
> > I've tried installing these several times, sometimes all at once,
> > sometimes one at a time, but no success.
>
> Try the installation of the updates after you've entered
> "regsvr32 wups2.dll" into "Run" in the Start menu and hitted
> [Enter] afterwards.
>
> Bye,
> Freudi
>

Hi Tom,

I stumbled on to this resolution after doing the same things you did with
the same result--updates did not install.
Problem description:
A required system file is not registered correctly.
Resolution:
Re-register Windows Update DLL with the commands below
1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following commands, press ENTER after
each command, and then click OK every time that you receive a verification
message:
regsvr32 wuapi.dll
regsvr32 wuaueng1.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wuweb.dll

Then, attempt to run Windows Update.

It worked for me and I hope it works for you as well.

George



"TomYoung" wrote:

> Hi all:
>
> Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
> from CD. I then immediately went to the Windows update site to get
> SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
> was good, but I was stuck with 2 (now 3 today) updates that fail to
> install. The three updates are:
>
> Windows Malicious Software Removal Tool - May 2008 (KB890830)
> Cumulative Security Update for Internet Explorer 7 for Windows XP
> (KB947864)
> IBM - Other Hardware - IBM PM Device
>
> I've tried installing these several times, sometimes all at once,
> sometimes one at a time, but no success.
>
> Is this an artifact of SP3, or some other problem?
>
> Any way to get these updates installed?
>
> TIA
>
> Tom Young
>

On May 25, 9:00 am, "Ottmar Freudenberger" <fre...@gmx.net> wrote:
> "TomYoung" <tgyo...@yahoo.com> schrieb:
>
> > Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
> > from CD. I then immediately went to the Windows update site to get
> > SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
> > was good, but I was stuck with 2 (now 3 today) updates that fail to
> > install. The three updates are:
>
> > Windows Malicious Software Removal Tool - May 2008 (KB890830)
> > Cumulative Security Update for Internet Explorer 7 for Windows XP
> > (KB947864)
> > IBM - Other Hardware - IBM PM Device
>
> > I've tried installing these several times, sometimes all at once,
> > sometimes one at a time, but no success.
>
> Try the installation of the updates after you've entered
> "regsvr32 wups2.dll" into "Run" in the Start menu and hitted
> [Enter] afterwards.
>
> Bye,
> Freudi

In another newsgroup someone pointed me to

http://support.microsoft.com/kb/943144

that had pretty much the same answer and... it worked!

Thanks

"Vidatica" wrote:

> Hi Tom,
>
> I stumbled on to this resolution after doing the same things you did with
> the same result--updates did not install.
> Problem description:
> A required system file is not registered correctly.
> Resolution:
> Re-register Windows Update DLL with the commands below
> 1. Click Start, click Run, type cmd, and then click OK.
> 2. At the command prompt, type the following commands, press ENTER after
> each command, and then click OK every time that you receive a verification
> message:
> regsvr32 wuapi.dll
> regsvr32 wuaueng1.dll
> regsvr32 wuaueng.dll
> regsvr32 wucltui.dll
> regsvr32 wups2.dll
> regsvr32 wups.dll
> regsvr32 wuweb.dll
>
> Then, attempt to run Windows Update.
>
> It worked for me and I hope it works for you as well.
>
> George

Vidatica. Thank you very much for your help. It worked like a charm. I
know this is a windows web site so I really should not complain, but i can't
help but wonder how some peoples mothers are handling SP 3's problems. I
imagine they have to take in their computers to get worked on. That's my
rant........thanks again

This is an awesome fix! I spent hours trying to get Windows Update to work
and this did it! Thank you Thank you!

"Ottmar Freudenberger" wrote:

> "TomYoung" <tgyoung@yahoo.com> schrieb:
>
> > Yesterday I wiped the hard drive on my laptop and installed Win XP SP2
> > from CD. I then immediately went to the Windows update site to get
> > SP3 and other goodies. Looks like SP3 installed OK, upgrade to MSIE 7
> > was good, but I was stuck with 2 (now 3 today) updates that fail to
> > install. The three updates are:
> >
> > Windows Malicious Software Removal Tool - May 2008 (KB890830)
> > Cumulative Security Update for Internet Explorer 7 for Windows XP
> > (KB947864)
> > IBM - Other Hardware - IBM PM Device
> >
> > I've tried installing these several times, sometimes all at once,
> > sometimes one at a time, but no success.
>
> Try the installation of the updates after you've entered
> "regsvr32 wups2.dll" into "Run" in the Start menu and hitted
> [Enter] afterwards.
>
> Bye,
> Freudi
>