XP SP3 - "Limited or no connectivity"

Yesterday I updated my Windows XP professional on my laptop using automatic
updates and Service pack 3 was installed. After this installation took place,
the message "limited or no connectivity" kept poping up and connection to
internet failed. I checked internet connection on another PC to be sure that
the problem was not from my internet service provider.

I tried to reinstall network adapters drivers but the message "limited or no
connectivity" kept appearing. I also attempted to system restore to a
checkpoint before the service pack 3 was installed but still failed.

Can anyone suggest a solution for this problem, please. thanks in advance
for your help.

Hi zama86,

You don't say in your post, but I'm assuming that you're using a wireless
adapter.

I -- and many others -- have experienced loss of connectivity after
installing SP3. Some of the people have posted about this problem here in
this group, and various Web Forums are beginning to have other users
reporting this issue.

It doesn't seem to affect ALL users or computers -- in fact I'm posting this
message from an old Dell Dimension 2300 with a Netgear 11 Mbps wireless
adapter and with SP3 installed.

However, on my newer Dell Dimension E520 with a Netgear 54 Mbps wireless
adapter, the only way I could get connectivity to the Web was to uninstall
SP3.

I know that some of the Microsoft techs are aware of this, as I have seen
their comments in a few of the SP3-related forums.

Alan

"zama86" <zama86@discussions.microsoft.com> wrote in message
news:FB28BCE5-71B6-404B-91C5-A80037AAB44A@microsoft.com...
> Yesterday I updated my Windows XP professional on my laptop using
> automatic
> updates and Service pack 3 was installed. After this installation took
> place,
> the message "limited or no connectivity" kept poping up and connection to
> internet failed. I checked internet connection on another PC to be sure
> that
> the problem was not from my internet service provider.
>
> I tried to reinstall network adapters drivers but the message "limited or
> no
> connectivity" kept appearing. I also attempted to system restore to a
> checkpoint before the service pack 3 was installed but still failed.
>
> Can anyone suggest a solution for this problem, please. thanks in advance
> for your help.

Hi Alan,

Thank you for your input. In fact it is a wireless adapter on DELL D620. I
tried to uninstall it from the control panel add/remove programs but it is
not listed there. How do I go about uninstalling it?

10q
zama86

"Alan" wrote:

> Hi zama86,
>
> You don't say in your post, but I'm assuming that you're using a wireless
> adapter.
>
> I -- and many others -- have experienced loss of connectivity after
> installing SP3. Some of the people have posted about this problem here in
> this group, and various Web Forums are beginning to have other users
> reporting this issue.
>
> It doesn't seem to affect ALL users or computers -- in fact I'm posting this
> message from an old Dell Dimension 2300 with a Netgear 11 Mbps wireless
> adapter and with SP3 installed.
>
> However, on my newer Dell Dimension E520 with a Netgear 54 Mbps wireless
> adapter, the only way I could get connectivity to the Web was to uninstall
> SP3.
>
> I know that some of the Microsoft techs are aware of this, as I have seen
> their comments in a few of the SP3-related forums.
>
> Alan
>
> "zama86" <zama86@discussions.microsoft.com> wrote in message
> news:FB28BCE5-71B6-404B-91C5-A80037AAB44A@microsoft.com...
> > Yesterday I updated my Windows XP professional on my laptop using
> > automatic
> > updates and Service pack 3 was installed. After this installation took
> > place,
> > the message "limited or no connectivity" kept poping up and connection to
> > internet failed. I checked internet connection on another PC to be sure
> > that
> > the problem was not from my internet service provider.
> >
> > I tried to reinstall network adapters drivers but the message "limited or
> > no
> > connectivity" kept appearing. I also attempted to system restore to a
> > checkpoint before the service pack 3 was installed but still failed.
> >
> > Can anyone suggest a solution for this problem, please. thanks in advance
> > for your help.
>
>
>

zama86 wrote:
> Hi Alan,
>
> Thank you for your input. In fact it is a wireless adapter on DELL D620. I
> tried to uninstall it from the control panel add/remove programs but it is
> not listed there. How do I go about uninstalling it?
>
> 10q
> zama86

Right click on My Computer/Properties/Hardware tab/Device Manager button
and you'll find it in there. Right click on it to uninstall it.

Alias
>
> "Alan" wrote:
>
>> Hi zama86,
>>
>> You don't say in your post, but I'm assuming that you're using a wireless
>> adapter.
>>
>> I -- and many others -- have experienced loss of connectivity after
>> installing SP3. Some of the people have posted about this problem here in
>> this group, and various Web Forums are beginning to have other users
>> reporting this issue.
>>
>> It doesn't seem to affect ALL users or computers -- in fact I'm posting this
>> message from an old Dell Dimension 2300 with a Netgear 11 Mbps wireless
>> adapter and with SP3 installed.
>>
>> However, on my newer Dell Dimension E520 with a Netgear 54 Mbps wireless
>> adapter, the only way I could get connectivity to the Web was to uninstall
>> SP3.
>>
>> I know that some of the Microsoft techs are aware of this, as I have seen
>> their comments in a few of the SP3-related forums.
>>
>> Alan
>>
>> "zama86" <zama86@discussions.microsoft.com> wrote in message
>> news:FB28BCE5-71B6-404B-91C5-A80037AAB44A@microsoft.com...
>>> Yesterday I updated my Windows XP professional on my laptop using
>>> automatic
>>> updates and Service pack 3 was installed. After this installation took
>>> place,
>>> the message "limited or no connectivity" kept poping up and connection to
>>> internet failed. I checked internet connection on another PC to be sure
>>> that
>>> the problem was not from my internet service provider.
>>>
>>> I tried to reinstall network adapters drivers but the message "limited or
>>> no
>>> connectivity" kept appearing. I also attempted to system restore to a
>>> checkpoint before the service pack 3 was installed but still failed.
>>>
>>> Can anyone suggest a solution for this problem, please. thanks in advance
>>> for your help.
>>
>>

Hello zama86,

When you ask about "uninstalling it" I'm guessing that you mean the actual
SP3, rather than the wireless adapter.

I just looked in the Control Panel of my Dell 2300, and I see SP3 listed as
"Windows XP Service Pack 3."

I'm seeing this even without a tick mark in the "Show Updates" check box of
Add and Remove Programs.

Please let me know if you're able to find it.

Alan

"zama86" <zama86@discussions.microsoft.com> wrote in message
news:13F2C65D-5B8E-4849-881E-882B843CF6C4@microsoft.com...
> Hi Alan,
>
> Thank you for your input. In fact it is a wireless adapter on DELL D620. I
> tried to uninstall it from the control panel add/remove programs but it is
> not listed there. How do I go about uninstalling it?
>
> 10q
> zama86
>
> "Alan" wrote:
>
>> Hi zama86,
>>
>> You don't say in your post, but I'm assuming that you're using a wireless
>> adapter.
>>
>> I -- and many others -- have experienced loss of connectivity after
>> installing SP3. Some of the people have posted about this problem here in
>> this group, and various Web Forums are beginning to have other users
>> reporting this issue.
>>
>> It doesn't seem to affect ALL users or computers -- in fact I'm posting
>> this
>> message from an old Dell Dimension 2300 with a Netgear 11 Mbps wireless
>> adapter and with SP3 installed.
>>
>> However, on my newer Dell Dimension E520 with a Netgear 54 Mbps wireless
>> adapter, the only way I could get connectivity to the Web was to
>> uninstall
>> SP3.
>>
>> I know that some of the Microsoft techs are aware of this, as I have seen
>> their comments in a few of the SP3-related forums.
>>
>> Alan
>>
>> "zama86" <zama86@discussions.microsoft.com> wrote in message
>> news:FB28BCE5-71B6-404B-91C5-A80037AAB44A@microsoft.com...
>> > Yesterday I updated my Windows XP professional on my laptop using
>> > automatic
>> > updates and Service pack 3 was installed. After this installation took
>> > place,
>> > the message "limited or no connectivity" kept poping up and connection
>> > to
>> > internet failed. I checked internet connection on another PC to be sure
>> > that
>> > the problem was not from my internet service provider.
>> >
>> > I tried to reinstall network adapters drivers but the message "limited
>> > or
>> > no
>> > connectivity" kept appearing. I also attempted to system restore to a
>> > checkpoint before the service pack 3 was installed but still failed.
>> >
>> > Can anyone suggest a solution for this problem, please. thanks in
>> > advance
>> > for your help.
>>
>>
>>

Hi Alan,

"Windows Service Pack 3" is not visible in the add/remove programs list
neither when I tick "show updates". Could this be due to the fact that I made
a system restore to an earlier date?

thanks
zama86

"Alan" wrote:

> Hello zama86,
>
> When you ask about "uninstalling it" I'm guessing that you mean the actual
> SP3, rather than the wireless adapter.
>
> I just looked in the Control Panel of my Dell 2300, and I see SP3 listed as
> "Windows XP Service Pack 3."
>
> I'm seeing this even without a tick mark in the "Show Updates" check box of
> Add and Remove Programs.
>
> Please let me know if you're able to find it.
>
> Alan
>
> "zama86" <zama86@discussions.microsoft.com> wrote in message
> news:13F2C65D-5B8E-4849-881E-882B843CF6C4@microsoft.com...
> > Hi Alan,
> >
> > Thank you for your input. In fact it is a wireless adapter on DELL D620. I
> > tried to uninstall it from the control panel add/remove programs but it is
> > not listed there. How do I go about uninstalling it?
> >
> > 10q
> > zama86
> >
> > "Alan" wrote:
> >
> >> Hi zama86,
> >>
> >> You don't say in your post, but I'm assuming that you're using a wireless
> >> adapter.
> >>
> >> I -- and many others -- have experienced loss of connectivity after
> >> installing SP3. Some of the people have posted about this problem here in
> >> this group, and various Web Forums are beginning to have other users
> >> reporting this issue.
> >>
> >> It doesn't seem to affect ALL users or computers -- in fact I'm posting
> >> this
> >> message from an old Dell Dimension 2300 with a Netgear 11 Mbps wireless
> >> adapter and with SP3 installed.
> >>
> >> However, on my newer Dell Dimension E520 with a Netgear 54 Mbps wireless
> >> adapter, the only way I could get connectivity to the Web was to
> >> uninstall
> >> SP3.
> >>
> >> I know that some of the Microsoft techs are aware of this, as I have seen
> >> their comments in a few of the SP3-related forums.
> >>
> >> Alan
> >>
> >> "zama86" <zama86@discussions.microsoft.com> wrote in message
> >> news:FB28BCE5-71B6-404B-91C5-A80037AAB44A@microsoft.com...
> >> > Yesterday I updated my Windows XP professional on my laptop using
> >> > automatic
> >> > updates and Service pack 3 was installed. After this installation took
> >> > place,
> >> > the message "limited or no connectivity" kept poping up and connection
> >> > to
> >> > internet failed. I checked internet connection on another PC to be sure
> >> > that
> >> > the problem was not from my internet service provider.
> >> >
> >> > I tried to reinstall network adapters drivers but the message "limited
> >> > or
> >> > no
> >> > connectivity" kept appearing. I also attempted to system restore to a
> >> > checkpoint before the service pack 3 was installed but still failed.
> >> >
> >> > Can anyone suggest a solution for this problem, please. thanks in
> >> > advance
> >> > for your help.
> >>
> >>
> >>
>
>
>

Yes, it's possible. I've learned over the years that ANYTHING is possible
with computers. :->

If you right-click on the "My Computer" icon and left-click on Properties --
or click Start | Run and type in Winver and click OK -- , what does it show:
SP2 or SP3?

Alan

"zama86" <zama86@discussions.microsoft.com> wrote in message
news:C16CB151-801F-4402-8034-7E0D2B7138BF@microsoft.com...
> Hi Alan,
>
> "Windows Service Pack 3" is not visible in the add/remove programs list
> neither when I tick "show updates". Could this be due to the fact that I
> made
> a system restore to an earlier date?
>
> thanks
> zama86
>
> "Alan" wrote:
>
>> Hello zama86,
>>
>> When you ask about "uninstalling it" I'm guessing that you mean the
>> actual
>> SP3, rather than the wireless adapter.
>>
>> I just looked in the Control Panel of my Dell 2300, and I see SP3 listed
>> as
>> "Windows XP Service Pack 3."
>>
>> I'm seeing this even without a tick mark in the "Show Updates" check box
>> of
>> Add and Remove Programs.
>>
>> Please let me know if you're able to find it.
>>
>> Alan
>>
>> "zama86" <zama86@discussions.microsoft.com> wrote in message
>> news:13F2C65D-5B8E-4849-881E-882B843CF6C4@microsoft.com...
>> > Hi Alan,
>> >
>> > Thank you for your input. In fact it is a wireless adapter on DELL
>> > D620. I
>> > tried to uninstall it from the control panel add/remove programs but it
>> > is
>> > not listed there. How do I go about uninstalling it?
>> >
>> > 10q
>> > zama86
>> >
>> > "Alan" wrote:
>> >
>> >> Hi zama86,
>> >>
>> >> You don't say in your post, but I'm assuming that you're using a
>> >> wireless
>> >> adapter.
>> >>
>> >> I -- and many others -- have experienced loss of connectivity after
>> >> installing SP3. Some of the people have posted about this problem here
>> >> in
>> >> this group, and various Web Forums are beginning to have other users
>> >> reporting this issue.
>> >>
>> >> It doesn't seem to affect ALL users or computers -- in fact I'm
>> >> posting
>> >> this
>> >> message from an old Dell Dimension 2300 with a Netgear 11 Mbps
>> >> wireless
>> >> adapter and with SP3 installed.
>> >>
>> >> However, on my newer Dell Dimension E520 with a Netgear 54 Mbps
>> >> wireless
>> >> adapter, the only way I could get connectivity to the Web was to
>> >> uninstall
>> >> SP3.
>> >>
>> >> I know that some of the Microsoft techs are aware of this, as I have
>> >> seen
>> >> their comments in a few of the SP3-related forums.
>> >>
>> >> Alan
>> >>
>> >> "zama86" <zama86@discussions.microsoft.com> wrote in message
>> >> news:FB28BCE5-71B6-404B-91C5-A80037AAB44A@microsoft.com...
>> >> > Yesterday I updated my Windows XP professional on my laptop using
>> >> > automatic
>> >> > updates and Service pack 3 was installed. After this installation
>> >> > took
>> >> > place,
>> >> > the message "limited or no connectivity" kept poping up and
>> >> > connection
>> >> > to
>> >> > internet failed. I checked internet connection on another PC to be
>> >> > sure
>> >> > that
>> >> > the problem was not from my internet service provider.
>> >> >
>> >> > I tried to reinstall network adapters drivers but the message
>> >> > "limited
>> >> > or
>> >> > no
>> >> > connectivity" kept appearing. I also attempted to system restore to
>> >> > a
>> >> > checkpoint before the service pack 3 was installed but still failed.
>> >> >
>> >> > Can anyone suggest a solution for this problem, please. thanks in
>> >> > advance
>> >> > for your help.
>> >>
>> >>
>> >>
>>
>>
>>

Service Pack 2, I still haven't figured out how to solve it.

"Alan" wrote:

> Yes, it's possible. I've learned over the years that ANYTHING is possible
> with computers. :->
>
> If you right-click on the "My Computer" icon and left-click on Properties --
> or click Start | Run and type in Winver and click OK -- , what does it show:
> SP2 or SP3?
>
> Alan
>
> "zama86" <zama86@discussions.microsoft.com> wrote in message
> news:C16CB151-801F-4402-8034-7E0D2B7138BF@microsoft.com...
> > Hi Alan,
> >
> > "Windows Service Pack 3" is not visible in the add/remove programs list
> > neither when I tick "show updates". Could this be due to the fact that I
> > made
> > a system restore to an earlier date?
> >
> > thanks
> > zama86
> >
> > "Alan" wrote:
> >
> >> Hello zama86,
> >>
> >> When you ask about "uninstalling it" I'm guessing that you mean the
> >> actual
> >> SP3, rather than the wireless adapter.
> >>
> >> I just looked in the Control Panel of my Dell 2300, and I see SP3 listed
> >> as
> >> "Windows XP Service Pack 3."
> >>
> >> I'm seeing this even without a tick mark in the "Show Updates" check box
> >> of
> >> Add and Remove Programs.
> >>
> >> Please let me know if you're able to find it.
> >>
> >> Alan
> >>
> >> "zama86" <zama86@discussions.microsoft.com> wrote in message
> >> news:13F2C65D-5B8E-4849-881E-882B843CF6C4@microsoft.com...
> >> > Hi Alan,
> >> >
> >> > Thank you for your input. In fact it is a wireless adapter on DELL
> >> > D620. I
> >> > tried to uninstall it from the control panel add/remove programs but it
> >> > is
> >> > not listed there. How do I go about uninstalling it?
> >> >
> >> > 10q
> >> > zama86
> >> >
> >> > "Alan" wrote:
> >> >
> >> >> Hi zama86,
> >> >>
> >> >> You don't say in your post, but I'm assuming that you're using a
> >> >> wireless
> >> >> adapter.
> >> >>
> >> >> I -- and many others -- have experienced loss of connectivity after
> >> >> installing SP3. Some of the people have posted about this problem here
> >> >> in
> >> >> this group, and various Web Forums are beginning to have other users
> >> >> reporting this issue.
> >> >>
> >> >> It doesn't seem to affect ALL users or computers -- in fact I'm
> >> >> posting
> >> >> this
> >> >> message from an old Dell Dimension 2300 with a Netgear 11 Mbps
> >> >> wireless
> >> >> adapter and with SP3 installed.
> >> >>
> >> >> However, on my newer Dell Dimension E520 with a Netgear 54 Mbps
> >> >> wireless
> >> >> adapter, the only way I could get connectivity to the Web was to
> >> >> uninstall
> >> >> SP3.
> >> >>
> >> >> I know that some of the Microsoft techs are aware of this, as I have
> >> >> seen
> >> >> their comments in a few of the SP3-related forums.
> >> >>
> >> >> Alan
> >> >>
> >> >> "zama86" <zama86@discussions.microsoft.com> wrote in message
> >> >> news:FB28BCE5-71B6-404B-91C5-A80037AAB44A@microsoft.com...
> >> >> > Yesterday I updated my Windows XP professional on my laptop using
> >> >> > automatic
> >> >> > updates and Service pack 3 was installed. After this installation
> >> >> > took
> >> >> > place,
> >> >> > the message "limited or no connectivity" kept poping up and
> >> >> > connection
> >> >> > to
> >> >> > internet failed. I checked internet connection on another PC to be
> >> >> > sure
> >> >> > that
> >> >> > the problem was not from my internet service provider.
> >> >> >
> >> >> > I tried to reinstall network adapters drivers but the message
> >> >> > "limited
> >> >> > or
> >> >> > no
> >> >> > connectivity" kept appearing. I also attempted to system restore to
> >> >> > a
> >> >> > checkpoint before the service pack 3 was installed but still failed.
> >> >> >
> >> >> > Can anyone suggest a solution for this problem, please. thanks in
> >> >> > advance
> >> >> > for your help.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Well, if you're seeing Service Pack 2, then SP3 is no longer on your PC as
far as your machine knows. Of course, that doesn't mean there are no
remnants of SP3 still scattered in your registry or system files.

Have you tried doing a System Restore back to a time just before SP3 was
installed?

Alan

"zama86" <zama86@discussions.microsoft.com> wrote in message
news:428CBDD1-888F-41E5-95F1-907C118BDC06@microsoft.com...
> Service Pack 2, I still haven't figured out how to solve it.
>
> "Alan" wrote:
>
>> Yes, it's possible. I've learned over the years that ANYTHING is possible
>> with computers. :->
>>
>> If you right-click on the "My Computer" icon and left-click on
>> Properties --
>> or click Start | Run and type in Winver and click OK -- , what does it
>> show:
>> SP2 or SP3?
>>
>> Alan
>>
>> "zama86" <zama86@discussions.microsoft.com> wrote in message
>> news:C16CB151-801F-4402-8034-7E0D2B7138BF@microsoft.com...
>> > Hi Alan,
>> >
>> > "Windows Service Pack 3" is not visible in the add/remove programs list
>> > neither when I tick "show updates". Could this be due to the fact that
>> > I
>> > made
>> > a system restore to an earlier date?
>> >
>> > thanks
>> > zama86
>> >
>> > "Alan" wrote:
>> >
>> >> Hello zama86,
>> >>
>> >> When you ask about "uninstalling it" I'm guessing that you mean the
>> >> actual
>> >> SP3, rather than the wireless adapter.
>> >>
>> >> I just looked in the Control Panel of my Dell 2300, and I see SP3
>> >> listed
>> >> as
>> >> "Windows XP Service Pack 3."
>> >>
>> >> I'm seeing this even without a tick mark in the "Show Updates" check
>> >> box
>> >> of
>> >> Add and Remove Programs.
>> >>
>> >> Please let me know if you're able to find it.
>> >>
>> >> Alan
>> >>
>> >> "zama86" <zama86@discussions.microsoft.com> wrote in message
>> >> news:13F2C65D-5B8E-4849-881E-882B843CF6C4@microsoft.com...
>> >> > Hi Alan,
>> >> >
>> >> > Thank you for your input. In fact it is a wireless adapter on DELL
>> >> > D620. I
>> >> > tried to uninstall it from the control panel add/remove programs but
>> >> > it
>> >> > is
>> >> > not listed there. How do I go about uninstalling it?
>> >> >
>> >> > 10q
>> >> > zama86
>> >> >
>> >> > "Alan" wrote:
>> >> >
>> >> >> Hi zama86,
>> >> >>
>> >> >> You don't say in your post, but I'm assuming that you're using a
>> >> >> wireless
>> >> >> adapter.
>> >> >>
>> >> >> I -- and many others -- have experienced loss of connectivity after
>> >> >> installing SP3. Some of the people have posted about this problem
>> >> >> here
>> >> >> in
>> >> >> this group, and various Web Forums are beginning to have other
>> >> >> users
>> >> >> reporting this issue.
>> >> >>
>> >> >> It doesn't seem to affect ALL users or computers -- in fact I'm
>> >> >> posting
>> >> >> this
>> >> >> message from an old Dell Dimension 2300 with a Netgear 11 Mbps
>> >> >> wireless
>> >> >> adapter and with SP3 installed.
>> >> >>
>> >> >> However, on my newer Dell Dimension E520 with a Netgear 54 Mbps
>> >> >> wireless
>> >> >> adapter, the only way I could get connectivity to the Web was to
>> >> >> uninstall
>> >> >> SP3.
>> >> >>
>> >> >> I know that some of the Microsoft techs are aware of this, as I
>> >> >> have
>> >> >> seen
>> >> >> their comments in a few of the SP3-related forums.
>> >> >>
>> >> >> Alan
>> >> >>
>> >> >> "zama86" <zama86@discussions.microsoft.com> wrote in message
>> >> >> news:FB28BCE5-71B6-404B-91C5-A80037AAB44A@microsoft.com...
>> >> >> > Yesterday I updated my Windows XP professional on my laptop using
>> >> >> > automatic
>> >> >> > updates and Service pack 3 was installed. After this installation
>> >> >> > took
>> >> >> > place,
>> >> >> > the message "limited or no connectivity" kept poping up and
>> >> >> > connection
>> >> >> > to
>> >> >> > internet failed. I checked internet connection on another PC to
>> >> >> > be
>> >> >> > sure
>> >> >> > that
>> >> >> > the problem was not from my internet service provider.
>> >> >> >
>> >> >> > I tried to reinstall network adapters drivers but the message
>> >> >> > "limited
>> >> >> > or
>> >> >> > no
>> >> >> > connectivity" kept appearing. I also attempted to system restore
>> >> >> > to
>> >> >> > a
>> >> >> > checkpoint before the service pack 3 was installed but still
>> >> >> > failed.
>> >> >> >
>> >> >> > Can anyone suggest a solution for this problem, please. thanks in
>> >> >> > advance
>> >> >> > for your help.
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

zama86 wrote:

> Service Pack 2, I still haven't figured out how to solve it.

Have you tried reinstalling the device driver now that you've done a system restore?

Harry.