Failed validation after update

When I retrieve the latest updates vista tells me first that not all updates
could be installed. When the system reboots the computer only shows a sign
that says that an illegal change was made. It also tells me that my version
of vista is invalid. When i reset my sysyem to yesterdays settings everything
is find and i am able to validate my vista version but as soon as the system
updates the problem is back. I have a pre-installed vista version that came
with a Hewlett Packard computer so there is no way that the version is false.

Here is my diagnostics report aswell

Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {31551103-F265-4CD5-B1C9-72419344581D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_ldr.071023-1545
TTS Error: M:20080425163903463-
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740]

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{31551103-F265-4CD5-B1C9-72419344581D}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2975106016-2527771156-1541646243</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KA919AA-UUW
a6327.sc</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,
LTD</Manufacturer><Version> 5.13</Version><SMBIOSVersion major="2"
minor="4"/><Date>20071029000000.000000+000</Date></BIOS><HWID>90313507018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa,
normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content:
U1BMRwEAAAAAAQAABAAAAGoHAAAAAAAAYWECANOQSJd5tPAoca bIAdArSr9MLECc5R83cvYPeMwXlsj3WoOcaGnGhWDSrWBwZz7U qxaQZsmkxC7C3TecLfmA2FF124VnPMn56Nv0G9F2/ZfHDJysqf+g01QlM1k8GD817S8Cu1HUlGNHVFBLTl0BpRsD6Dw tx6AnxzEU2IlE7oPk/SPeaYoTWCOSbwhb0nMat38/Ij8WvwlN0LR706J/AdUP4L3wi2m/Gi/9qyM7UcmmKQdXOYNsqcu4BNLbM5DWJ9vWy3OurH7DdY1oDDOQ1 ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3O urH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMTUbSqR8TnCFPQu6DffcOACDEn5ld3vbn+R cGQ3Ny1mj5gNhRdduFZzzJ+ejb9BvR5PwFFrCkIrJ/XDS0iuxGoxg/Ne0vArtR1JRjR1RQS05dAaUbA+g8LcegJ8cxFNiJRO6D5P0j3m mKE1gjkm8IW9JzGrd/PyI/Fr8JTdC0e9OifwHVD+C98Itpvxov/asjO1HJpikHVzmDbKnLuATS2zOQ1ifb1stzrqx+w3WNaAwzkNY n29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzr qx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g9 4zHMF476O3FKGcQVkX/nYKIwZZEDBVI5MeDaCDtFQtscT+YDYUXXbhWc8yfno2/Qb0QGcIpL0mIa3ghOf2QijcmYYPzXtLwK7UdSUY0dUUEtOXQGl GwPoPC3HoCfHMRTYiUTug+T9I95pihNYI5JvCFvScxq3fz8iPx a/CU3QtHvTon8B1Q/gvfCLab8aL/2rIztRyaYpB1c5g2ypy7gE0tszkNYn29bLc66sfsN1jWgMM5DW J9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc6 6sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDA==



"Pacer" wrote:

> When I retrieve the latest updates vista tells me first that not all updates
> could be installed. When the system reboots the computer only shows a sign
> that says that an illegal change was made. It also tells me that my version
> of vista is invalid. When i reset my sysyem to yesterdays settings everything
> is find and i am able to validate my vista version but as soon as the system
> updates the problem is back. I have a pre-installed vista version that came
> with a Hewlett Packard computer so there is no way that the version is false.

Unlimited installation and compatibility support for Vista SP1 is available at
no charge through 18 Mar-09
.. US:
http://support.microsoft.com/oas/def...4&gprid=500921
.. CA:
http://support.microsoft.com/oas/def...4&gprid=500921
.. UK:
http://support.microsoft.com/oas/def...4&gprid=500921
.. AU:
http://support.microsoft.com/oas/def...4&gprid=500921
.. Other: http://support.microsoft.com/oas/default.aspx | select Windows Vista
| select Windows Vista Service Pack 1


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Pacer" <Pacer@discussions.microsoft.com> wrote in message
news:F071B220-ED54-44F8-9E0D-3A5A124C1887@microsoft.com...
| When I retrieve the latest updates vista tells me first that not all updates
| could be installed. When the system reboots the computer only shows a sign
| that says that an illegal change was made. It also tells me that my version
| of vista is invalid. When i reset my sysyem to yesterdays settings everything
| is find and i am able to validate my vista version but as soon as the system
| updates the problem is back. I have a pre-installed vista version that came
| with a Hewlett Packard computer so there is no way that the version is false.

(cross-post added to Vista Perf & Maint)
"Pacer" <Pacer@discussions.microsoft.com> wrote in message
news:23F30CE9-7790-4E2C-AD96-46F94520BA21@microsoft.com...
> Here is my diagnostics report aswell
>
> Diagnostic Report (1.7.0095.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Invalid License
> Validation Code: 50
> Online Validation Code: 0x80070426
> Cached Validation Code: N/A, hr = 0x80070426


<cmd_output OS="XPsp2"
E:\>set /a c = 0x426
1062
E:\>net helpmsg %c%

The service has not been started.
</cmd_output>


I wonder what service that would be? ; )

Similarly, the 0x80070002 codes below mean the file is not found
but it may also mean that it couldn't be loaded because it was missing
a dependency.

I would also try using filever /v dnsapi.dll to try to get some more clues
about its "file mismatch". E.g. was it one of the files the update replaced?
Was it replaced? Etc.

Cross-posting to a Vista NG since I don't use Vista.


HTH

Robert Aldwinckle
---


> Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
> Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
> Windows Product ID: 89578-OEM-7332157-00061
> Windows Product ID Type: 2
> Windows License Type: OEM SLP
> Windows OS version: 6.0.6000.2.00010300.0.0.003
> CSVLK Server: N/A
> CSVLK PID: N/A
> ID: {31551103-F265-4CD5-B1C9-72419344581D}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: Registered, 1.7.69.2
> Signed By: Microsoft
> Product Name: Windows Vista (TM) Home Premium
> Architecture: 0x00000000
> Build lab: 6000.vista_ldr.071023-1545
> TTS Error: M:20080425163903463-
> Validation Diagnostic:
> Resolution Status: N/A
>
> WgaER Data-->
> ThreatID(s): N/A, hr = 0x80070002
> Version: N/A, hr = 0x80070002
>
> WGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> File Exists: No
> Version: N/A, hr = 0x80070002
> WgaTray.exe Signed By: N/A, hr = 0x80070002
> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>
> OGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> Version: N/A, hr = 0x80070002
> WGATray.exe Signed By: N/A, hr = 0x80070002
> OGAAddin.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 109 N/A
> OGA Version: N/A, 0x80070002
> Signed By: N/A, hr = 0x80070002
> Office Diagnostics:
> 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
> Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> Download signed ActiveX controls: Prompt
> Download unsigned ActiveX controls: Disabled
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Disabled
> Allow scripting of Internet Explorer Webbrowser control: Disabled
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
> File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740]
>
> Other data-->
> Office Details:
> <GenuineResults><MachineData><UGUID>{31551103-F265-4CD5-B1C9-72419344581D}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2975106016-2527771156-1541646243</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KA919AA-UUW
> a6327.sc</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,
> LTD</Manufacturer><Version> 5.13</Version><SMBIOSVersion major="2"
> minor="4"/><Date>20071029000000.000000+000</Date></BIOS><HWID>90313507018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa,
> normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
>
> Spsys.log Content:
> U1BMRwEAAAAAAQAABAAAAGoHAAAAAAAAYWECANOQSJd5tPAoca bIAdArSr9MLECc5R83cvYPeMwXlsj3WoOcaGnGhWDSrWBwZz7U qxaQZsmkxC7C3TecLfmA2FF124VnPMn56Nv0G9F2/ZfHDJysqf+g01QlM1k8GD817S8Cu1HUlGNHVFBLTl0BpRsD6Dw tx6AnxzEU2IlE7oPk/SPeaYoTWCOSbwhb0nMat38/Ij8WvwlN0LR706J/AdUP4L3wi2m/Gi/9qyM7UcmmKQdXOYNsqcu4BNLbM5DWJ9vWy3OurH7DdY1oDDOQ1 ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3O urH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMTUbSqR8TnCFPQu6DffcOACDEn5ld3vbn+R cGQ3Ny1mj5gNhRdduFZzzJ+ejb9BvR5PwFFrCkIrJ/XDS0iuxGoxg/Ne0vArtR1JRjR1RQS05dAaUbA+g8LcegJ8cxFNiJRO6D5P0j3m mKE1gjkm8IW9JzGrd/PyI/Fr8JTdC0e9OifwHVD+C98Itpvxov/asjO1HJpikHVzmDbKnLuATS2zOQ1ifb1stzrqx+w3WNaAwzkNY n29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzr qx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g9 4zHMF476O3FKGcQVkX/nYKIwZZEDBVI5MeDaCDtFQtscT+YDYUXXbhWc8yfno2/Qb0QGcIpL0mIa3ghOf2QijcmYYPzXtLwK7UdSUY0dUUEtOXQGl GwPoPC3HoCfHMRTYiUTug+T9I95pihNYI5JvCFvScxq3fz8iPx a/CU3QtHvTon8B1Q/gvfCLab8aL/2rIztRyaYpB1c5g2ypy7gE0tszkNYn29bLc66sfsN1jWgMM5DW J9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc6 6sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDA==
>
>
>
> "Pacer" wrote:
>
>> When I retrieve the latest updates vista tells me first that not all updates
>> could be installed. When the system reboots the computer only shows a sign
>> that says that an illegal change was made. It also tells me that my version
>> of vista is invalid. When i reset my sysyem to yesterdays settings everything
>> is find and i am able to validate my vista version but as soon as the system
>> updates the problem is back. I have a pre-installed vista version that came
>> with a Hewlett Packard computer so there is no way that the version is false.

Can indicate that Vista's Software Licensing service didn't start. Open an
elevated command prompt, try:

net start slsvc.exe

Also, run services.msc and make sure that service is set to automatic. It
may help to set the first failure option to restart the service.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:%23FyVZ4xpIHA.4476@TK2MSFTNGP04.phx.gbl...
> (cross-post added to Vista Perf & Maint)
> "Pacer" <Pacer@discussions.microsoft.com> wrote in message
> news:23F30CE9-7790-4E2C-AD96-46F94520BA21@microsoft.com...
>> Here is my diagnostics report aswell
>>
>> Diagnostic Report (1.7.0095.0):
>> -----------------------------------------
>> WGA Data-->
>> Validation Status: Invalid License
>> Validation Code: 50
>> Online Validation Code: 0x80070426
>> Cached Validation Code: N/A, hr = 0x80070426
>
>
> <cmd_output OS="XPsp2"
> E:\>set /a c = 0x426
> 1062
> E:\>net helpmsg %c%
>
> The service has not been started.
> </cmd_output>
>
>
> I wonder what service that would be? ; )
>
> Similarly, the 0x80070002 codes below mean the file is not found
> but it may also mean that it couldn't be loaded because it was missing
> a dependency.
>
> I would also try using filever /v dnsapi.dll to try to get some more
> clues
> about its "file mismatch". E.g. was it one of the files the update
> replaced?
> Was it replaced? Etc.
>
> Cross-posting to a Vista NG since I don't use Vista.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>> Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
>> Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
>> Windows Product ID: 89578-OEM-7332157-00061
>> Windows Product ID Type: 2
>> Windows License Type: OEM SLP
>> Windows OS version: 6.0.6000.2.00010300.0.0.003
>> CSVLK Server: N/A
>> CSVLK PID: N/A
>> ID: {31551103-F265-4CD5-B1C9-72419344581D}(3)
>> Is Admin: Yes
>> TestCab: 0x0
>> WGA Version: Registered, 1.7.69.2
>> Signed By: Microsoft
>> Product Name: Windows Vista (TM) Home Premium
>> Architecture: 0x00000000
>> Build lab: 6000.vista_ldr.071023-1545
>> TTS Error: M:20080425163903463-
>> Validation Diagnostic:
>> Resolution Status: N/A
>>
>> WgaER Data-->
>> ThreatID(s): N/A, hr = 0x80070002
>> Version: N/A, hr = 0x80070002
>>
>> WGA Notifications Data-->
>> Cached Result: N/A, hr = 0x80070002
>> File Exists: No
>> Version: N/A, hr = 0x80070002
>> WgaTray.exe Signed By: N/A, hr = 0x80070002
>> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>>
>> OGA Notifications Data-->
>> Cached Result: N/A, hr = 0x80070002
>> Version: N/A, hr = 0x80070002
>> WGATray.exe Signed By: N/A, hr = 0x80070002
>> OGAAddin.dll Signed By: N/A, hr = 0x80070002
>>
>> OGA Data-->
>> Office Status: 109 N/A
>> OGA Version: N/A, 0x80070002
>> Signed By: N/A, hr = 0x80070002
>> Office Diagnostics:
>> 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
>>
>> Browser Data-->
>> Proxy settings: N/A
>> User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
>> Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
>> Download signed ActiveX controls: Prompt
>> Download unsigned ActiveX controls: Disabled
>> Run ActiveX controls and plug-ins: Allowed
>> Initialize and script ActiveX controls not marked as safe: Disabled
>> Allow scripting of Internet Explorer Webbrowser control: Disabled
>> Active scripting: Allowed
>> Script ActiveX controls marked as safe for scripting: Allowed
>>
>> File Scan Data-->
>> File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740]
>>
>> Other data-->
>> Office Details:
>> <GenuineResults><MachineData><UGUID>{31551103-F265-4CD5-B1C9-72419344581D}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2975106016-2527771156-1541646243</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KA919AA-UUW
>> a6327.sc</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,
>> LTD</Manufacturer><Version> 5.13</Version><SMBIOSVersion major="2"
>> minor="4"/><Date>20071029000000.000000+000</Date></BIOS><HWID>90313507018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa,
>> normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
>>
>> Spsys.log Content:
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>>
>>
>>
>> "Pacer" wrote:
>>
>>> When I retrieve the latest updates vista tells me first that not all
>>> updates
>>> could be installed. When the system reboots the computer only shows a
>>> sign
>>> that says that an illegal change was made. It also tells me that my
>>> version
>>> of vista is invalid. When i reset my sysyem to yesterdays settings
>>> everything
>>> is find and i am able to validate my vista version but as soon as the
>>> system
>>> updates the problem is back. I have a pre-installed vista version that
>>> came
>>> with a Hewlett Packard computer so there is no way that the version is
>>> false.
>
>