Pleased it's sorted out.
--
TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"SBT" <SBT@discussions.microsoft.com> wrote in message
news:B8726E1E-A011-46B1-97BC-CD000CE3B4FA@microsoft.com...
| Thanks for your suggestions.
| I had found another discussion thread where someone had provided links to
| Microsoft Security Bulletins and suggested manually downloading updates from
| Microsoft Update catalog. This I did and the KB941693 update installed to my
| relief.
|
| Out of interest, I had a look at the windows update log and the KB******.log
| and found it interesting even if I didn't understand most of it. Thankfully
| we don't have to figure it out for this time.
| Thanks again.
|
| "TaurArian" wrote:
|
| > SBT, we need more information from you as your problem may be completely different
from
| > the OP -
| >
| > How to view the Update log in Windows:-
| >
| > Click Start, and then click Run.
| > In the Open box, type: %windir%\windowsupdate.log
| > and then click OK.
| >
| > Scroll down towards the bottom for the latest entries to locate the error code(s)
| > associated with the latest failed attempt to download/install. If appropriate copy and
| > paste the error codes into this thread so someone may be able to assist you. On the
other
| > hand, you may be able to find the error code and other suggestions by searching the
| > Newsgroup.
| >
| > Also check Windows folder for file called KB******.log (****** = number of update ie
| > KB896688) and post the contents of the failed update.
| > This may provide further clues as to why the update failed.
| >
| > How to read the Windowsupdate.log file:
| >
http://support.microsoft.com/kb/902093
| >
| >
| > "SBT" <SBT@discussions.microsoft.com> wrote in message
| > news:504159E9-9620-4C2C-8BBA-21049A79166B@microsoft.com...
| > | Thanks for your reply.
| > | Before I contacted Aaron as you suggested, I thought I'd carefully try to
| > | run the SubInACL tool from the directions again. This time I just clicked
| > | save and then closed the notepad reset.cmd without trying to use the save as
| > | option. And it worked.
| > | After running the SubInACL tool, I managed to update one (KB945553) but not
| > | the other (KB941693) security update. I've also run the SubInACL tool a
| > | second time and tried the update again without success.
| > | I'd appreciate it if you could suggest anything else that I could try?
| > |
| > |
| > | "TaurArian" wrote:
| > |
| > | > You'll have to ask Aaron,
http://blogs.msdn.com/astebner/contact.aspx.
| > | >
| > | > --
| > | >
| > | > TaurArian [MVP] 2005-2008 - Update Services
| > | >
http://taurarian.mvps.org
| > | > ======================================
| > | > How to ask a question:
http://support.microsoft.com/kb/555375
| > | > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| > | >
| > | >
| > | > "SBT" <SBT@discussions.microsoft.com> wrote in message
| > | > news:1213BAC8-C2BE-4D6D-B95D-3E5BF619DCD6@microsoft.com...
| > | > | Hi,
| > | > | I'm having similar problems with these security updates and have been trying
| > | > | to reset registry and file ACLs to Default state with the directions on the
| > | > | link you provided.
| > | > | I must be doing something incorrectly as when I press enter to run the
| > | > | SubInACL tool at the end it doesn't run but just goes down to another line of
| > | > | C:\Documents and Settings\Owner>
| > | > | The previous 2 lines showing on the cmd.exe window are
| > | > | C:\Documents and Settings\Owner>notepad reset.cmd
| > | > | C:\Documents and Settings\Owner>reset.cmd
| > | > | I'd be most grateful for any help.
| > | > | Thank you.
| > | > |
| > | > | "TaurArian" wrote:
| > | > |
| > | > | > 0x80070005 - Permissions issue.
| > | > | >
| > | > | > One of the most common causes of this error code is the Anti Virus and Anti
| > Spyware
| > | > | > software programs running on the computer.
| > | > | >
| > | > | > You can try turning them off and then try the updates again. Keep the firewall
on
| > | > though.
| > | > | >
| > | > | > Virus scanning recommendations for computers that are running Windows Server
2003,
| > | > Windows
| > | > | > 2000, or Windows XP
| > | > | >
http://support.microsoft.com/kb/822158
| > | > | >
| > | > | >
| > | > | >
| > | > | > otherwise
| > | > | >
| > | > | > You can reset registry and file ACLs to their Default state by following the
| > | > directions
| > | > | > here:
| > | > | >
http://blogs.msdn.com/astebner/archi...04/739820.aspx
| > | > | >
| > | > | > --
| > | > | >
| > | > | > TaurArian [MVP] 2005-2008 - Update Services
| > | > | >
http://taurarian.mvps.org
| > | > | > ======================================
| > | > | > How to ask a question:
http://support.microsoft.com/kb/555375
| > | > | > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| > | > | >
| > | > | >
| > | > | > "LEM" <LEM@discussions.microsoft.com> wrote in message
| > | > | > news:7CFE31B1-8076-4EB9-9AE2-1771DF43EA9E@microsoft.com...
| > | > | > | Since April 10th every security update has failed except Windows Internet
| > | > | > | Explorer 7 for Windows XP on 13/4/08 and Windows Genuine Advantage
Validation
| > | > | > | Tool (KB892130) today.
| > | > | > |
| > | > | > | The last successful security updates, on 10th April, were Windows XP
| > | > | > | Security Update for ActiveX Killbits for Windows XP (KB948881) and
| > | > | > | Windows XP Windows Malicious Software Removal Tool - April 2008 (KB890830)
| > | > | > |
| > | > | > | The error message I get is
| > | > | > | "Error Code: 0x80070005
| > | > | > | Try to install the update again, or request help from one of the following
| > | > | > | resources.
| > | > | > | For self-help options:
| > | > | > | Frequently Asked Questions
| > | > | > | Find Solutions
| > | > | > | Windows Update Newsgroup
| > | > | > | For assisted support options:
| > | > | > | Microsoft Online Assisted Support (no-cost for issues related to getting
| > | > | > | updates)"
| > | > | > |
| > | > | > | I've tried installing again (3 times), looking through FAQs etc, can't find
| > | > | > | the form to report the error via te Contact Us page ... don't know where to
| > | > | > | go next.
| > | > | > |
| > | > | > | I'm a home user of the pc, not an IT expert. What I have found on this board
| > | > | > | re 0x80070005 isn't making much sense to me and much of it is old (2006)
| > | > | > |
| > | > | > | Can anyone help either with what to try or how to access the Microsoft
| > | > | > | Online Assisted Support?
| > | > | > |
| > | > | > | --
| > | > | > | LEM
| > | > | >
| > | > | >
| > | > | >
| > | >
| > | >
| > | >
| >
| >
| >
Linear Mode
