cannot update windows

when I try to update Windows I receive error code - 8024402C. I stopped
WINDOWS DWFFENDER and NORTON 360 Firewall. It didnot help.
What should I do?

Hello yoram,

Have a look to this:

You may receive an error message when you search for available updates on
the Windows

Update Web site or on the Microsoft Update Web site

<http://support.microsoft.com/?kbid=883821>



You may receive a "0x8024402C" error message when you scan for updates on
the Windows

<http://support.microsoft.com/?kbid=900936>



When searching for available updates on the Update site, you receive the
0x8024402C error

<http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=30&ln=en>

A misconfigured Proxy/Firewall can cause this problem. Double-check the
Proxy/Firewall settings


I hope this post is helpful.

Let us know how it works ºut.
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"yoram" wrote:

> when I try to update Windows I receive error code - 8024402C. I stopped
> WINDOWS DWFFENDER and NORTON 360 Firewall. It didnot help.
> What should I do?

Try this. It worked for me. Received info from microsoft support Tech Bruce
Shi. Number 6 & 7 corrected my problem.
Hope this helps
Gary
1. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search
bar and press "Enter".
2. Right-click the network connection and click "Properties".

If you are prompted for an administrator password or confirmation, type the
password or provide confirmation.

3. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click
"Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address
automatically".
5. Click "OK".
6. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click
"Properties".
7. Check "Obtain an IP address automatically" and "Obtain DNS server address
automatically".
8. Click "OK".
9. Reboot the computer.

"yoram" wrote:

> when I try to update Windows I receive error code - 8024402C. I stopped
> WINDOWS DWFFENDER and NORTON 360 Firewall. It didnot help.
> What should I do?