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Windows Update error 80070002 when installing KB937287

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-18-2008
Pete S
 

Posts: n/a
Windows Update error 80070002 when installing KB937287

I've tried deleting the c:\windows\SoftwareDistribution folder as
recommended online, but the problem returns. Below is from my update log
file. Any help? Thanks.

2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...c3804b0845.msu
for file lNq5WHY9358VyFIsk2YVw4BLCEU= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...953265fd.c ab
for file aW+E902nclVrcCKVXUxB35UyZf0= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...a2e078cb.c ab
for file e2RJ5KJRyQSxQtyjM1Pm4aLgeMs= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...a0af8a8849.msu
for file XITkjBydyOgo9mXdEQUxoK+KiEk= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...2e43babafd.msu
for file ZEZfIXEcj6EtVnHXk2OnLkO6uv0= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...fd112da87c.msu
for file 02Yp6OTLk2YA5EfFZ3OR/REtqHw= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...291b4de47f.msu
for file h2p3SIxvMZcruWj/2DWUKRtN5H8= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...ed6095814d.msu
for file tKd/fyBAW9cUtfz43bH/7WCVgU0= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...c50fd53b.ca b
for file I+u71veK5WZ3Hd5fRf4gwsUP1Ts= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...b78d4adb.c ab
for file bmsvCUe35ZvltopDmgu2h7eNSts= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...cfee0e8e39.msu
for file tOC0+hCze5V/8wtbnuuPz+4Ojjk= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...9a3f4998.c ab
for file fa/3uofmizsAB79DSqUhOJo/SZg= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...ae035cb9.c ab
for file u3GztRnFJTWeDuL7FiTVgK4DXLk= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...9a010c7f58.msu
for file jVElkgxv7Po8brbScJqFmgEMf1g= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...1500aeeb.c ab
for file ieo+15TGr9GZv15BzF7wfRUArus= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...6b94e4f8d0.msu
for file vKP1Im6IsiKsOqqODlKZa5Tk+NA= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...fd114a23f2.msu
for file 0VB+YSgzV7ix3tXdq1NQ/RFKI/I= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...21ff8ae068.msu
for file fHQ6i0F9ZD2+B+qhxkW+If+K4Gg= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...c8b0dc65.c ab
for file QUffJnzPIplTeU5XioRxx8iw3GU= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...50b2f93b.c ab
for file 6qehgPb6rzXI4HJGEP5/2FCy+Ts= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...2de484e2.ca b
for file Gpt3gYkWRl8SHSZoPc9LNy3khOI= when file has not been previously added
to the datastore
2008-04-17 07:31:16:955 1148 148c DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...82a732fbd6.msu
for file +wla0BjANsxshoDyDGr2gqcy+9Y= when file has not been previously added
to the datastore
2008-04-17 07:31:18:796 1148 148c Agent * Added update
{28F1F22C-4888-4C19-B120-6954E2C51871}.100 to search result
2008-04-17 07:31:18:796 1148 148c Agent * Added update
{A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108 to search result
2008-04-17 07:31:18:796 1148 148c Agent * Found 2 updates and 16
categories in search; evaluated appl. rules of 362 out of 493 deployed
entities
2008-04-17 07:31:18:796 1148 148c Agent *********
2008-04-17 07:31:18:796 1148 148c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-17 07:31:18:796 1148 148c Agent *************
2008-04-17 07:31:18:811 1148 454 AU >>## RESUMED ## AU: Search for updates
[CallId = {D2463214-1531-4C15-A2C9-5AD5B8F36AB7}]
2008-04-17 07:31:18:811 1148 454 AU # 2 updates detected
2008-04-17 07:31:18:811 1148 454 AU #########
2008-04-17 07:31:18:811 1148 454 AU ## END ## AU: Search for updates
[CallId = {D2463214-1531-4C15-A2C9-5AD5B8F36AB7}]
2008-04-17 07:31:18:811 1148 454 AU #############
2008-04-17 07:31:18:811 1148 454 AU AU setting next detection timeout to
2008-04-18 10:25:31
2008-04-17 07:31:18:811 1148 454 AU Setting AU scheduled install time to
2008-04-18 10:00:00
2008-04-17 07:31:18:811 1148 454 AU Auto-approving update for download,
updateId = {A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108, ForUx=0, IsOwnerUx=0,
HasDeadline=0, IsMinor=0
2008-04-17 07:31:18:811 1148 454 AU Auto-approved 1 update(s) for download
(NOT for Ux)
2008-04-17 07:31:18:811 1148 454 AU #############
2008-04-17 07:31:18:811 1148 454 AU ## START ## AU: Download updates
2008-04-17 07:31:18:811 1148 454 AU #########
2008-04-17 07:31:18:811 1148 454 AU # Approved updates = 1
2008-04-17 07:31:18:811 1148 454 AU AU initiated download, updateId =
{A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108, callId =
{359DA534-97AF-4F6D-981E-C8A82691F302}
2008-04-17 07:31:18:811 1148 454 AU Setting AU scheduled install time to
2008-04-18 10:00:00
2008-04-17 07:31:18:811 1148 454 AU AU setting pending client directive to
'Download Progress'
2008-04-17 07:31:18:827 1148 454 AU # Pending download calls = 1
2008-04-17 07:31:18:827 1148 454 AU <<## SUBMITTED ## AU: Download updates
2008-04-17 07:31:18:827 1148 148c DnldMgr *************
2008-04-17 07:31:18:827 1148 148c DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-04-17 07:31:18:827 1148 148c DnldMgr *********
2008-04-17 07:31:18:827 1148 148c DnldMgr * Call ID =
{359DA534-97AF-4F6D-981E-C8A82691F302}
2008-04-17 07:31:18:827 1148 148c DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-04-17 07:31:18:827 1148 148c DnldMgr * Updates to download = 1
2008-04-17 07:31:18:827 1148 148c Agent * Title = Update for Windows
Vista (KB937287)
2008-04-17 07:31:18:827 1148 148c Agent * UpdateId =
{A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108
2008-04-17 07:31:18:827 1148 148c Agent * Bundles 1 updates:
2008-04-17 07:31:18:827 1148 148c Agent *
{C76EB7C6-AC1F-4275-A823-3D44759944F1}.108
2008-04-17 07:31:18:827 1148 148c DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}] ***********
2008-04-17 07:31:18:827 1148 148c DnldMgr Contacting regulation server for 1
updates.
2008-04-17 07:31:18:827 1148 148c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 07:31:18:843 1148 148c Misc Microsoft signed: Yes
2008-04-17 07:31:18:843 1148 148c DnldMgr Regulation server path:
http://www.update.microsoft.com/v6/U...egulation.asmx.
2008-04-17 07:31:21:822 1148 148c DnldMgr * Regulation call complete.
0x00000000
2008-04-17 07:31:21:838 1148 148c DnldMgr *********** DnldMgr: New download
job [UpdateId = {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108] ***********
2008-04-17 07:31:21:838 1148 148c DnldMgr * Queueing update for download
handler request generation.
2008-04-17 07:31:21:838 1148 148c DnldMgr Generating download request for
update {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108
2008-04-17 07:31:21:869 1148 148c Handler Generating request for CBS update
C76EB7C6-AC1F-4275-A823-3D44759944F1 in sandbox
C:\Windows\SoftwareDistribution\Download\4ec8577ea ccd976121d72d12bafdc8f8
2008-04-17 07:31:21:869 1148 148c Handler Selected payload type is ptExpress
2008-04-17 07:31:21:869 1148 148c Handler Detected download state is dsStart
2008-04-17 07:31:21:869 1148 148c Handler Adding
Windows6.0-KB937287-x86-express.cab (entire file) to request list.
2008-04-17 07:31:21:869 1148 148c Handler Request generation for CBS update
complete with hr=0x0 and pfResetSandbox=0
2008-04-17 07:31:21:869 1148 148c DnldMgr *********** DnldMgr: New download
job [UpdateId = {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108] ***********
2008-04-17 07:31:24:178 1148 148c DnldMgr * BITS job initialized, JobId =
{EC669600-13C1-480D-BC0E-42F43FCFA43F}
2008-04-17 07:31:24:193 1148 148c DnldMgr * Downloading from
http://au.download.windowsupdate.com...b3d74a75.c ab
to
C:\Windows\SoftwareDistribution\Download\4ec8577ea ccd976121d72d12bafdc8f8\Windows6.0-KB937287-x86-express.cab (full file).
2008-04-17 07:31:24:240 1148 148c Agent *********
2008-04-17 07:31:24:240 1148 148c Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-04-17 07:31:24:240 1148 148c Agent *************
2008-04-17 07:31:24:240 1148 148c Report REPORT EVENT:
{263E6398-012B-45AD-96C7-63FC3097CBE7} 2008-04-17
07:31:18:796-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 2 updates.
2008-04-17 07:31:24:942 1148 1084 DnldMgr BITS job
{EC669600-13C1-480D-BC0E-42F43FCFA43F} completed successfully
2008-04-17 07:31:24:942 1148 1084 Misc Validating signature for
C:\Windows\SoftwareDistribution\Download\4ec8577ea ccd976121d72d12bafdc8f8\Windows6.0-KB937287-x86-express.cab:
2008-04-17 07:31:24:958 1148 1084 Misc Microsoft signed: Yes
2008-04-17 07:31:24:973 1148 1084 DnldMgr Download job bytes total =
4225182, bytes transferred = 34582
2008-04-17 07:31:24:973 1148 1084 DnldMgr *********** DnldMgr: New download
job [UpdateId = {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108] ***********
2008-04-17 07:31:24:973 1148 1084 DnldMgr * Queueing update for download
handler request generation.
2008-04-17 07:31:24:973 1148 1084 DnldMgr Generating download request for
update {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108
2008-04-17 07:31:25:005 1148 1084 Handler Generating request for CBS update
C76EB7C6-AC1F-4275-A823-3D44759944F1 in sandbox
C:\Windows\SoftwareDistribution\Download\4ec8577ea ccd976121d72d12bafdc8f8
2008-04-17 07:31:25:005 1148 1084 Handler Selected payload type is ptExpress
2008-04-17 07:31:25:005 1148 1084 Handler UH: DpxRestoreJob returned
0x80070002
2008-04-17 07:31:25:005 1148 1084 Handler Detected download state is
dsHavePackage
2008-04-17 07:31:25:597 1148 1084 Handler Request generation for CBS update
complete with hr=0x0 and pfResetSandbox=0
2008-04-17 07:31:25:629 1148 1084 DnldMgr *********** DnldMgr: New download
job [UpdateId = {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108] ***********
2008-04-17 07:31:25:629 1148 1084 DnldMgr * All files for update were
already downloaded and are valid.
2008-04-17 07:31:25:629 1148 454 AU >>## RESUMED ## AU: Download update
[UpdateId = {A8944CC2-C640-42AB-96EB-CA18473B3BD7}, succeeded]
2008-04-17 07:31:25:629 1148 454 AU #########
2008-04-17 07:31:25:629 1148 454 AU ## END ## AU: Download updates
2008-04-17 07:31:25:629 1148 454 AU #############
2008-04-17 07:31:25:629 1148 454 AU Setting AU scheduled install time to
2008-04-18 10:00:00
2008-04-17 07:31:25:644 1148 454 AU AU setting pending client directive to
'Install Approval'
2008-04-17 07:31:30:636 1148 148c Report REPORT EVENT:
{57BB4845-5392-4148-B231-9805397F213C} 2008-04-17
07:31:25:629-0700 1 162 101 {A8944CC2-C640-42AB-96EB-CA18473B3BD7} 108 0 AutomaticUpdates Success Content Download Download succeeded.
2008-04-17 07:31:30:636 1148 148c Report REPORT EVENT:
{2BFA218F-AB25-42EC-A537-F7CC2F51A7F7} 2008-04-17
07:31:25:644-0700 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on ?Friday, ?April ?18, ?2008 at 3:00 AM: - Update for Windows Vista
(KB937287)
2008-04-17 07:31:33:850 1148 e04 AU Launched new AU client for directive
'Install Approval', session id = 0x1
2008-04-17 07:31:48:789 1148 1598 AU AU received approval from Ux for 1
updates
2008-04-17 07:31:48:789 1148 1598 AU AU setting pending client directive to
'Progress Ux'
2008-04-17 07:31:48:835 1148 1598 AU BeginInteractiveInstall invoked for
Download
2008-04-17 07:31:48:835 1148 1598 AU Auto-approved 0 update(s) for download
(for Ux)
2008-04-17 07:31:48:851 1148 1598 AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2008-04-17 07:31:48:851 1148 1598 AU #############
2008-04-17 07:31:48:851 1148 1598 AU ## START ## AU: Download updates
2008-04-17 07:31:48:851 1148 1598 AU #########
2008-04-17 07:31:48:851 1148 1598 AU # Found no download approved updates.
2008-04-17 07:31:48:851 1148 1598 AU #########
2008-04-17 07:31:48:851 1148 1598 AU ## END ## AU: Download updates
2008-04-17 07:31:48:851 1148 1598 AU #############
2008-04-17 07:31:48:851 1148 1598 AU BeginInteractiveInstall invoked for
Install
2008-04-17 07:31:48:851 1148 1598 AU Auto-approving update for install,
updateId = {A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108, ForUx=1, IsOwnerUx=1,
HasDeadline=0, IsMinor=0
2008-04-17 07:31:48:851 1148 1598 AU Auto-approved 1 update(s) for install
(for Ux), installType=1
2008-04-17 07:31:48:851 1148 1598 AU #############
2008-04-17 07:31:48:851 1148 1598 AU ## START ## AU: Install updates
2008-04-17 07:31:48:851 1148 1598 AU #########
2008-04-17 07:31:48:851 1148 1598 AU # Initiating manual install
2008-04-17 07:31:48:851 1148 1598 AU # Approved updates = 1
2008-04-17 07:31:48:851 1148 1598 AU <<## SUBMITTED ## AU: Install updates /
installing updates [CallId = {8AA5EE00-B12A-4775-92C8-C01CDBC59CAC}]
2008-04-17 07:31:48:851 1148 11a0 Agent *************
2008-04-17 07:31:48:851 1148 11a0 Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-04-17 07:31:48:851 1148 11a0 Agent *********
2008-04-17 07:31:48:851 1148 11a0 Agent * Updates to install = 1
2008-04-17 07:31:48:867 1148 11a0 Agent * Title = Update for Windows
Vista (KB937287)
2008-04-17 07:31:48:867 1148 11a0 Agent * UpdateId =
{A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108
2008-04-17 07:31:48:867 1148 11a0 Agent * Bundles 1 updates:
2008-04-17 07:31:48:867 1148 11a0 Agent *
{C76EB7C6-AC1F-4275-A823-3D44759944F1}.108
2008-04-17 07:32:26:415 1148 11a0 DnldMgr Preparing update for install,
updateId = {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108.
2008-04-17 07:32:26:477 4836 112c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0700) ===========
2008-04-17 07:32:26:477 4836 112c Misc = Process:
C:\Windows\system32\wuauclt.exe
2008-04-17 07:32:26:477 4836 112c Misc = Module:
C:\Windows\system32\wuaueng.dll
2008-04-17 07:32:26:477 4836 112c Handler :::::::::::::
2008-04-17 07:32:26:477 4836 112c Handler :: START :: Handler: CBS Install
2008-04-17 07:32:26:477 4836 112c Handler :::::::::
2008-04-17 07:32:26:477 4836 112c Handler Starting install of CBS update
C76EB7C6-AC1F-4275-A823-3D44759944F1
2008-04-17 07:32:26:493 4836 112c Handler CBS package identity:
Package_for_KB937287~31bf3856ad364e35~x86~~6.0.1.1 8000
2008-04-17 07:32:26:493 4836 112c Handler Installing express with
source=C:\Windows\SoftwareDistribution\Download\32 9f712d97ddeac8aea00c2b8726655c,
workingdir=C:\Windows\SoftwareDistribution\Downloa d\329f712d97ddeac8aea00c2b8726655c
2008-04-17 07:32:46:851 4836 1280 Handler FATAL: CBS called Error with
0x80070002,
2008-04-17 07:32:47:413 1148 454 AU >>## RESUMED ## AU: Installing update
[UpdateId = {A8944CC2-C640-42AB-96EB-CA18473B3BD7}]
2008-04-17 07:32:47:413 4836 112c Handler FATAL: Completed install of CBS
update with type=0, requiresReboot=0, installerError=1, hr=0x80070002
2008-04-17 07:32:47:413 1148 454 AU # WARNING: Install failed, error =
0x80070002 / 0x80070002
2008-04-17 07:32:47:413 4836 112c Handler :::::::::
2008-04-17 07:32:47:413 4836 112c Handler :: END :: Handler: CBS Install
2008-04-17 07:32:47:413 4836 112c Handler :::::::::::::
2008-04-17 07:32:47:459 1148 11a0 Agent *********
2008-04-17 07:32:47:459 1148 11a0 Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-04-17 07:32:47:459 1148 454 AU Install call completed.
2008-04-17 07:32:47:459 1148 11a0 Agent *************
2008-04-17 07:32:47:459 1148 454 AU # WARNING: Install call completed,
reboot required = No, error = 0x00000000
2008-04-17 07:32:47:459 1148 454 AU #########
2008-04-17 07:32:47:459 1148 454 AU ## END ## AU: Installing updates
[CallId = {8AA5EE00-B12A-4775-92C8-C01CDBC59CAC}]
2008-04-17 07:32:47:459 1148 454 AU #############
2008-04-17 07:32:47:459 1148 454 AU Install complete for all calls, reboot
NOT needed
2008-04-17 07:32:47:459 1148 454 AU Setting AU scheduled install time to
2008-04-18 10:00:00
2008-04-17 07:32:49:300 1148 1598 AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2008-04-17 07:32:49:300 1148 1598 AU Triggering Offline detection
(non-interactive)
2008-04-17 07:32:49:300 1148 1598 AU AU setting pending client directive to
'Install Complete Ux'
2008-04-17 07:32:49:300 1148 1598 AU Changing existing AU client directive
from 'Progress Ux' to 'Install Complete Ux', session id = 0x1
2008-04-17 07:32:49:316 1148 e04 AU #############
2008-04-17 07:32:49:316 1148 e04 AU ## START ## AU: Search for updates
2008-04-17 07:32:49:316 1148 e04 AU #########
2008-04-17 07:32:49:331 1148 e04 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {4513F215-D39B-415E-8381-42FC3029C38C}]
2008-04-17 07:32:49:331 1148 148c Agent *************
2008-04-17 07:32:49:331 1148 148c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-17 07:32:49:331 1148 148c Agent *********
2008-04-17 07:32:49:331 1148 148c Agent * Online = No; Ignore download
priority = No
2008-04-17 07:32:49:331 1148 148c Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-04-17 07:32:49:331 1148 148c Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-04-17 07:32:49:347 1148 e04 AU AU received handle event
2008-04-17 07:33:20:282 1148 148c Driver DriverUtil marking
{28F1F22C-4888-4C19-B120-6954E2C51871}.100 e_detectionStateInstallable
2008-04-17 07:33:20:282 1148 148c Driver Matched driver to device
USB\VID_15A9&PID_0004&REV_0001
2008-04-17 07:33:20:282 1148 148c Driver Status: 0x180600a, ProblemNumber:
00000000
2008-04-17 07:33:20:282 1148 148c Driver Calculated driver attributes as
0x00000000
2008-04-17 07:33:20:921 1148 148c Agent * Added update
{28F1F22C-4888-4C19-B120-6954E2C51871}.100 to search result
2008-04-17 07:33:20:921 1148 148c Agent * Added update
{A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108 to search result
2008-04-17 07:33:20:921 1148 148c Agent * Found 2 updates and 16
categories in search; evaluated appl. rules of 359 out of 493 deployed
entities
2008-04-17 07:33:20:921 1148 148c Agent *********
2008-04-17 07:33:20:921 1148 148c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-04-17 07:33:20:921 1148 148c Agent *************
2008-04-17 07:33:20:921 1148 148c Report REPORT EVENT:
{91AB72FA-8D3C-49C2-AFAA-7BAC9A16C527} 2008-04-17
07:32:47:428-0700 1 182 101 {A8944CC2-C640-42AB-96EB-CA18473B3BD7} 108 80070002 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070002: Update for Windows Vista (KB937287).
2008-04-17 07:33:20:921 1148 454 AU >>## RESUMED ## AU: Search for updates
[CallId = {4513F215-D39B-415E-8381-42FC3029C38C}]
2008-04-17 07:33:20:921 1148 454 AU # 2 updates detected
2008-04-17 07:33:20:921 1148 454 AU #########
2008-04-17 07:33:20:921 1148 454 AU ## END ## AU: Search for updates
[CallId = {4513F215-D39B-415E-8381-42FC3029C38C}]
2008-04-17 07:33:20:921 1148 454 AU #############
2008-04-17 07:33:20:921 1148 454 AU Setting AU scheduled install time to
2008-04-18 10:00:00
2008-04-17 07:33:20:937 1148 454 AU Auto-approving update for download,
updateId = {A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108, ForUx=0, IsOwnerUx=0,
HasDeadline=0, IsMinor=0
2008-04-17 07:33:20:937 1148 454 AU Auto-approved 1 update(s) for download
(NOT for Ux)
2008-04-17 07:33:20:937 1148 454 AU #############
2008-04-17 07:33:20:937 1148 454 AU ## START ## AU: Download updates
2008-04-17 07:33:20:937 1148 454 AU #########
2008-04-17 07:33:20:937 1148 454 AU # Approved updates = 1
2008-04-17 07:33:20:953 1148 454 AU AU initiated download, updateId =
{A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108, callId =
{73DDB68A-81F5-47FF-8D99-429D920CF2D4}
2008-04-17 07:33:20:953 1148 454 AU Setting AU scheduled install time to
2008-04-18 10:00:00
2008-04-17 07:33:20:953 1148 454 AU AU setting pending client directive to
'Download Progress'
2008-04-17 07:33:20:953 1148 148c DnldMgr *************
2008-04-17 07:33:20:953 1148 148c DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-04-17 07:33:20:953 1148 148c DnldMgr *********
2008-04-17 07:33:20:953 1148 148c DnldMgr * Call ID =
{73DDB68A-81F5-47FF-8D99-429D920CF2D4}
2008-04-17 07:33:20:953 1148 148c DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-04-17 07:33:20:953 1148 148c DnldMgr * Updates to download = 1
2008-04-17 07:33:20:953 1148 148c Agent * Title = Update for Windows
Vista (KB937287)
2008-04-17 07:33:20:953 1148 148c Agent * UpdateId =
{A8944CC2-C640-42AB-96EB-CA18473B3BD7}.108
2008-04-17 07:33:20:953 1148 148c Agent * Bundles 1 updates:
2008-04-17 07:33:20:953 1148 148c Agent *
{C76EB7C6-AC1F-4275-A823-3D44759944F1}.108
2008-04-17 07:33:20:953 1148 148c DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}] ***********
2008-04-17 07:33:20:953 1148 148c DnldMgr * Regulation call complete.
0x00000000
2008-04-17 07:33:20:953 1148 148c DnldMgr *********** DnldMgr: New download
job [UpdateId = {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108] ***********
2008-04-17 07:33:20:953 1148 148c DnldMgr * Queueing update for download
handler request generation.
2008-04-17 07:33:20:953 1148 148c DnldMgr Generating download request for
update {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108
2008-04-17 07:33:21:031 1148 148c Handler Generating request for CBS update
C76EB7C6-AC1F-4275-A823-3D44759944F1 in sandbox
C:\Windows\SoftwareDistribution\Download\4ec8577ea ccd976121d72d12bafdc8f8
2008-04-17 07:33:21:031 1148 148c Handler Selected payload type is ptExpress
2008-04-17 07:33:21:031 1148 454 AU # Pending download calls = 1
2008-04-17 07:33:21:031 1148 454 AU <<## SUBMITTED ## AU: Download updates
2008-04-17 07:33:21:031 1148 148c Handler UH: DpxRestoreJob returned
0x80070002
2008-04-17 07:33:21:031 1148 148c Handler Detected download state is
dsHavePackage
2008-04-17 07:33:21:530 1148 148c Handler Request generation for CBS update
complete with hr=0x0 and pfResetSandbox=0
2008-04-17 07:33:21:530 1148 148c DnldMgr *********** DnldMgr: New download
job [UpdateId = {C76EB7C6-AC1F-4275-A823-3D44759944F1}.108] ***********
2008-04-17 07:33:21:530 1148 148c DnldMgr * All files for update were
already downloaded and are valid.
2008-04-17 07:33:21:545 1148 148c Agent *********
2008-04-17 07:33:21:545 1148 148c Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-04-17 07:33:21:545 1148 454 AU >>## RESUMED ## AU: Download update
[UpdateId = {A8944CC2-C640-42AB-96EB-CA18473B3BD7}, succeeded]
2008-04-17 07:33:21:545 1148 148c Agent *************
2008-04-17 07:33:21:545 1148 454 AU #########
2008-04-17 07:33:21:545 1148 454 AU ## END ## AU: Download updates
2008-04-17 07:33:21:545 1148 454 AU #############
2008-04-17 07:33:21:545 1148 454 AU Setting AU scheduled install time to
2008-04-18 10:00:00
2008-04-17 07:33:21:545 1148 454 AU AU setting pending client directive to
'Install Approval'
2008-04-17 07:33:26:554 1148 148c Report REPORT EVENT:
{CDD986BF-3971-461F-AF51-C376D9188BEB} 2008-04-17
07:33:21:545-0700 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on ?Friday, ?April ?18, ?2008 at 3:00 AM: - Update for Windows Vista
(KB937287)
2008-04-17 07:33:35:992 1148 e04 AU Launched new AU client for directive
'Install Approval', session id = 0x1


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  #2 (permalink)  
Old 04-18-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows Update error 80070002 when installing KB937287
Avail yourself of the free support option:

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/def...4&gprid=500921
• CA:
http://support.microsoft.com/oas/def...4&gprid=500921
• UK:
http://support.microsoft.com/oas/def...4&gprid=500921
• AU:
http://support.microsoft.com/oas/def...4&gprid=500921
• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Pete S wrote:
> I've tried deleting the c:\windows\SoftwareDistribution folder as
> recommended online, but the problem returns. Below is from my update log
> file. Any help? Thanks.

<snip>

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