KB914693 is not an update.
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AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
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2. You cannot install some updates or programs
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
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3b. Compare errors to those listed here:
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Support for Windows Update:
> Windows update KB914693 fails to install
> Update says it is downloading the update then it just fails
> Using Windows XP Home with SP2
> It has tried 10 times over the last 3 days to update but failed every time
> Any one any ideas Thanks