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0x80072EFD

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-17-2008
Neil Jones
 

Posts: n/a
0x80072EFD
I have a Windows 2003 (sp2) cdServer which is refusing to download from
Microsoft Update Site and recieve 0x80072EFD error. I gone through all the KB
articles on this matter which includes bypassing proxy, adding various urls
to the trusted sites, checking hosts file,firewall settings etc but the
problem still remains.


Windowsupdate.log:-

2008-04-17 09:15:22:515 1032 9fc Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0100) ===========
2008-04-17 09:15:22:515 1032 9fc Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-04-17 09:15:22:515 1032 9fc Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-04-17 09:15:22:515 1032 9fc Service *************
2008-04-17 09:15:22:515 1032 9fc Service ** START ** Service: Service startup
2008-04-17 09:15:22:515 1032 9fc Service *********
2008-04-17 09:15:22:515 1032 9fc Agent * WU client version 7.0.6000.381
2008-04-17 09:15:22:515 1032 9fc Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-04-17 09:15:22:515 1032 9fc Agent * Access type: No proxy
2008-04-17 09:15:22:531 1032 9fc Agent * Network state: Connected
2008-04-17 09:15:29:656 1032 454 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-04-17 09:15:29:656 1032 454 Agent *********** Agent: Initializing
global settings cache ***********
2008-04-17 09:15:29:656 1032 454 Agent * WSUS server: <NULL>
2008-04-17 09:15:29:656 1032 454 Agent * WSUS status server: <NULL>
2008-04-17 09:15:29:656 1032 454 Agent * Target group: (Unassigned
Computers)
2008-04-17 09:15:29:656 1032 454 Agent * Windows Update access disabled: No
2008-04-17 09:15:29:656 1032 454 DnldMgr Download manager restoring 0
downloads
2008-04-17 09:15:29:656 1032 454 AU ########### AU: Initializing Automatic
Updates ###########
2008-04-17 09:15:29:656 1032 454 AU # Approval type: Scheduled (User
preference)
2008-04-17 09:15:29:656 1032 454 AU # Scheduled install day/time: Every
day at 6:00
2008-04-17 09:15:29:656 1032 454 AU # Auto-install minor updates: Yes
(User preference)
2008-04-17 09:15:29:656 1032 454 AU Setting AU scheduled install time to
2008-04-18 05:00:00
2008-04-17 09:15:29:671 1032 454 AU AU finished delayed initialization
2008-04-17 09:15:29:875 1032 9fc Report *********** Report: Initializing
static reporting data ***********
2008-04-17 09:15:29:875 1032 9fc Report * OS Version = 5.2.3790.2.0.196880
2008-04-17 09:15:29:937 1032 9fc Report * Computer Brand = Dell Computer
Corporation
2008-04-17 09:15:29:937 1032 9fc Report * Computer Model = PowerEdge 2550

2008-04-17 09:15:29:937 1032 9fc Report * Bios Revision = A06
2008-04-17 09:15:29:937 1032 9fc Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A06
2008-04-17 09:15:29:937 1032 9fc Report * Bios Release Date =
2002-01-25T00:00:00
2008-04-17 09:15:29:937 1032 9fc Report * Locale ID = 2057
2008-04-17 09:15:39:125 612 c28 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0100) ===========
2008-04-17 09:15:39:125 612 c28 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2008-04-17 09:15:39:125 612 c28 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2008-04-17 09:15:39:125 612 c28 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2008-04-17 09:15:39:125 612 c28 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2008-04-17 09:15:39:125 612 c28 COMAPI - AuthorizationCabPath =
C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b
2008-04-17 09:15:39:140 1032 7fc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloade d\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
2008-04-17 09:15:39:156 1032 7fc Misc Microsoft signed: Yes
2008-04-17 09:15:39:187 1032 7fc DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-04-17 09:15:39:203 612 c28 COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2008-04-17 09:15:39:203 612 c28 COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2008-04-17 09:15:39:203 612 c28 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2008-04-17 09:15:39:234 612 c28 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0100) ===========
2008-04-17 09:15:39:234 612 c28 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2008-04-17 09:15:39:234 612 c28 Misc = Module:
C:\WINDOWS\system32\muweb.dll
2008-04-17 09:15:39:234 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 09:15:39:281 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:39:609 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 09:15:39:671 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:39:671 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2008-04-17 09:15:39:687 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:39:765 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2008-04-17 09:15:39:781 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:40:156 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
2008-04-17 09:15:40:171 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:40:171 612 c28 Setup *********** Setup: Checking whether
self-update is required ***********
2008-04-17 09:15:40:171 612 c28 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
2008-04-17 09:15:40:187 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:40:187 612 c28 Setup * IsUpdateRequired = No
2008-04-17 09:15:40:187 612 c28 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0100) ===========
2008-04-17 09:15:40:187 612 c28 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2008-04-17 09:15:40:187 612 c28 Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2008-04-17 09:15:40:187 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 09:15:40:203 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:40:515 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 09:15:40:515 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:40:531 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2008-04-17 09:15:40:546 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:40:625 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2008-04-17 09:15:40:640 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:40:640 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
2008-04-17 09:15:40:640 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:40:968 612 c28 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
2008-04-17 09:15:41:015 612 c28 Misc Microsoft signed: Yes
2008-04-17 09:15:41:015 612 c28 Setup *********** Setup: Checking whether
self-update is required ***********
2008-04-17 09:15:41:015 612 c28 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-04-17 09:15:41:031 612 c28 Setup * IsUpdateRequired = No
2008-04-17 09:15:43:875 612 c28 COMAPI -------------
2008-04-17 09:15:43:875 612 c28 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-04-17 09:15:43:875 612 c28 COMAPI ---------
2008-04-17 09:15:43:890 1032 c34 Agent *************
2008-04-17 09:15:43:890 1032 c34 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-04-17 09:15:43:890 1032 c34 Agent *********
2008-04-17 09:15:43:890 1032 c34 Agent * Online = Yes; Ignore download
priority = No
2008-04-17 09:15:43:890 612 c28 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-04-17 09:15:43:890 1032 c34 Agent * Criteria = "IsInstalled=0 and
IsHidden=1"
2008-04-17 09:15:43:890 1032 c34 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-04-17 09:15:43:890 1032 c34 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 09:15:43:906 1032 c34 Misc Microsoft signed: Yes
2008-04-17 09:15:43:937 1032 c34 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-04-17 09:15:43:937 1032 c34 Misc Microsoft signed: Yes
2008-04-17 09:15:43:953 1032 c34 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://www.update.microsoft.com/v7/m...dir/muauth.cab
2008-04-17 09:15:43:953 1032 c34 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.c ab:
2008-04-17 09:15:44:015 1032 c34 Misc Microsoft signed: Yes
2008-04-17 09:15:44:437 1032 c34 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.c ab:
2008-04-17 09:15:44:453 1032 c34 Misc Microsoft signed: Yes
2008-04-17 09:15:44:453 1032 c34 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.c ab:
2008-04-17 09:15:44:453 1032 c34 Misc Microsoft signed: Yes
2008-04-17 09:15:44:484 1032 c34 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-04-17 09:15:44:625 1032 c34 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-04-17 09:15:44:625 1032 c34 Misc Microsoft signed: Yes
2008-04-17 09:15:44:640 1032 c34 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-04-17 09:15:44:640 1032 c34 Misc Microsoft signed: Yes
2008-04-17 09:15:44:656 1032 c34 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-04-17 09:15:44:656 1032 c34 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2008-04-17 09:15:45:703 1032 c34 Misc WARNING: Send failed with hr = 80072efd.
2008-04-17 09:15:45:703 1032 c34 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-04-17 09:15:45:703 1032 c34 PT + Last proxy send request failed with
hr = 0x80072EFD, HTTP status code = 0
2008-04-17 09:15:45:703 1032 c34 PT + Caller provided credentials = No
2008-04-17 09:15:45:703 1032 c34 PT + Impersonate flags = 0
2008-04-17 09:15:45:703 1032 c34 PT + Possible authorization schemes used =
2008-04-17 09:15:45:703 1032 c34 PT WARNING: GetConfig failure, error =
0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
2008-04-17 09:15:45:703 1032 c34 PT WARNING: PTError: 0x80072efd
2008-04-17 09:15:45:703 1032 c34 PT WARNING: GetConfig_WithRecovery failed:
0x80072efd
2008-04-17 09:15:45:703 1032 c34 PT WARNING: RefreshConfig failed: 0x80072efd
2008-04-17 09:15:45:703 1032 c34 PT WARNING: RefreshPTState failed: 0x80072efd
2008-04-17 09:15:45:703 1032 c34 PT WARNING: Sync of Updates: 0x80072efd
2008-04-17 09:15:45:703 1032 c34 PT WARNING: SyncServerUpdatesInternal
failed: 0x80072efd
2008-04-17 09:15:45:703 1032 c34 Agent * WARNING: Failed to synchronize,
error = 0x80072EFD
2008-04-17 09:15:45:703 1032 c34 Agent * WARNING: Exit code = 0x80072EFD
2008-04-17 09:15:45:703 1032 c34 Agent *********
2008-04-17 09:15:45:703 1032 c34 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-04-17 09:15:45:703 1032 c34 Agent *************
2008-04-17 09:15:45:703 1032 c34 Agent WARNING: WU client failed Searching
for update with error 0x80072efd
2008-04-17 09:15:45:718 612 a98 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-04-17 09:15:45:718 612 a98 COMAPI - Updates found = 0
2008-04-17 09:15:45:718 612 a98 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80072EFD
2008-04-17 09:15:45:718 612 a98 COMAPI ---------
2008-04-17 09:15:45:718 612 a98 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-04-17 09:15:45:718 612 a98 COMAPI -------------
2008-04-17 09:15:45:718 612 c28 COMAPI WARNING: Operation failed due to
earlier error, hr=80072EFD
2008-04-17 09:15:45:718 612 c28 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80072EFD)
2008-04-17 09:15:50:703 1032 c34 Report REPORT EVENT:
{39836D07-14F8-4C22-B76C-609FE6C373BF} 2008-04-17
09:15:45:703+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072efd MicrosoftUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80072efd.



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  #2 (permalink)  
Old 04-17-2008
Neil Jones
 

Posts: n/a
RE: 0x80072EFD
Just managed to resolve this problem myself, found a firewall rule that was
blocking port 443 for this paticular server
Reply With Quote
  #3 (permalink)  
Old 04-17-2008
TaurArian
 

Posts: n/a
Re: 0x80072EFD
Neil, Thanks for updating the thread and pleased you found the problem.

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Neil Jones" <NeilJones@discussions.microsoft.com> wrote in message
news61C1D17-195D-4489-9F70-4D8E3C23374C@microsoft.com...
| Just managed to resolve this problem myself, found a firewall rule that was
| blocking port 443 for this paticular server


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  #4 (permalink)  
Old 04-18-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: 0x80072EFD
For lurkers:

You may receive an..."Error 0x80072EFD"...error message when you try to use
the Windows Update Web site or the Microsoft Update Web site:
http://support.microsoft.com/kb/836941
--
~PA Bear

Neil Jones wrote:
> I have a Windows 2003 (sp2) cdServer which is refusing to download from
> Microsoft Update Site and recieve 0x80072EFD error. I gone through all the
> KB
> articles on this matter which includes bypassing proxy, adding various
> urls
> to the trusted sites, checking hosts file,firewall settings etc but the
> problem still remains.

<snip>
> 2008-04-17
> 09:15:45:703+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0
> 80072efd MicrosoftUpdate Failure Software Synchronization Windows Update
> Client failed to detect with error 0x80072efd.


Reply With Quote
  #5 (permalink)  
Old 06-21-2008
mike
 

Posts: n/a
Re: 0x80072EFD
i also have this problem and have tried all of these methods to no resolve ,
help me ! lol
this is urgent i need anundate because my pc is really bugged



"PA Bear [MS MVP]" wrote:

> For lurkers:
>
> You may receive an..."Error 0x80072EFD"...error message when you try to use
> the Windows Update Web site or the Microsoft Update Web site:
> http://support.microsoft.com/kb/836941
> --
> ~PA Bear
>
> Neil Jones wrote:
> > I have a Windows 2003 (sp2) cdServer which is refusing to download from
> > Microsoft Update Site and recieve 0x80072EFD error. I gone through all the
> > KB
> > articles on this matter which includes bypassing proxy, adding various
> > urls
> > to the trusted sites, checking hosts file,firewall settings etc but the
> > problem still remains.

> <snip>
> > 2008-04-17
> > 09:15:45:703+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0
> > 80072efd MicrosoftUpdate Failure Software Synchronization Windows Update
> > Client failed to detect with error 0x80072efd.

>
>

Reply With Quote
  #6 (permalink)  
Old 06-21-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: 0x80072EFD
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the Consumer IE7 queue (which is
47830).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


mike wrote:
> i also have this problem and have tried all of these methods to no resolve
> ,
> help me ! lol
> this is urgent i need anundate because my pc is really bugged
>
> "PA Bear [MS MVP]" wrote:
>> For lurkers:
>>
>> You may receive an..."Error 0x80072EFD"...error message when you try to
>> use
>> the Windows Update Web site or the Microsoft Update Web site:
>> http://support.microsoft.com/kb/836941

<snip>

Reply With Quote
  #7 (permalink)  
Old 03-07-2010
Robert du Moulin
 

Posts: n/a
RE: 0x80072EFD


"Neil Jones" wrote:

> Just managed to resolve this problem myself, found a firewall rule that was
> blocking port 443 for this paticular server



Tried to update an older pc here, with XP sp3, got the same message. Tried
several solutions, deleting datastore and download maps, changed LAN setting
to non-automatic, changed a lot of rules in my rather old Sygate firewall.
Finally I disabled my old friend Sygate in the Windows firewall setting
menu (first I removed my ethernet cable) and activated the Windows firewall
included in XP. And a few minutes later Windows update proposed to install 45
updates. Lesson learned, once again: go first for a simple solution.



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