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RE: Windows Update Cause Problems with Office Small Business 2007

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Old 04-16-2008
Kat59
 

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RE: Windows Update Cause Problems with Office Small Business 2007


"KJMELLIN" wrote:

> Windows Updates were installing automatically on 10/10/07. After they
> finished installing, none of my Microsoft Office Small Business 2007
> Shortcuts worked. None of the programs were available through the
> Start/Programs/Menu. Files made w/ those programs still open with the correct
> program, but the icons have changed to the generic windows icon. I got an
> error message code 80070658, but can't find any information on what it means
> or on how to repair the problem. My virus scan says I had no viruses, but it
> was unable to scan two files which are corrupted files in the office suite
> (c:\windows\installer\{9112000-00a1-0000-0000000ff1ce} and
> C:\Windows\Installer\{91120000-00ca-0000-0000-0000000ff1ce}
> I was unable to repair, re-install, uninstall the Office the program using
> the original disk or from Control Panel - it simply won't let me do anything.
> It runs its course like it is doing it and then announces it was not
> successful. I believe these files were corrupted during the Windows Update
> process. Seven updates were attempted that morning, and one of them failed
> (maybe the cause of the problems?). It was Update for Outlook Junk Email
> Filter 2007 (KB942575).
> Anyone got any ideas on a fix? (Windows Vista Ultimate/Sony Vaio/Intel Core
> 2 CPU, 2 GHz, 2046 MB RAM, 32 bit Operating system)

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