xp sp2

after rebooting my xp system i am unable to upgrade to sp2 - it freezes
during installation whilst checking the product key. what could the problem
be?
--
thanks dieseldust x

Posted by another user who got a response from MS Support:-

<quote>

There are 3 steps which we have to do to get the SP2 installed.

Steps are:

1) Please go into the CMD prompt (Start/Run --> cmd.exe )

2) Then type cd /d %windir%\inf and make sure we are in that directory.

3) Then type ren oem*.inf oem*.old, it will go back to the prompt after giving you some
error (Do not worry about it)

4) Then type ren oem*.pnf oem*.old1, it will go back to the prompt after giving you some
error (Do not worry about it)

5) Then goto start - run - type "%windir%\inf" and you will see the files in the folder.

6) Then find the file by name INFCACHE.1 and take a backup of it to desktop (by copying it
to desktop) and delete the INFCACHE.1 from c:\windows\inf.

7) Close all windows and reboot the computer to safe mode and start the installation of
SP2 and it should go fine.

<quote>


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"dieseldust818181" <dieseldust818181@hotmail.com> wrote in message
news:22C0AFC1-8DB2-4037-B6E2-145790CBE8E3@microsoft.com...
| after rebooting my xp system i am unable to upgrade to sp2 - it freezes
| during installation whilst checking the product key. what could the problem
| be?
| --
| thanks dieseldust x