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Automatic updates will download to P.C. but will not install

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  #11 (permalink)  
Old 04-13-2008
Mauvern
 

Posts: n/a
Re: Automatic updates will download to P.C. but will not install
Hi PA Bear. I have now solved my problem ( Please see my personal post to
Engel) but through yourself would like to tahnk all who took such an interest
in my problem and offered solutions and advice. It was much appreciated. -
Regards - Mauvern
--
Mauvern


"PA Bear [MS MVP]" wrote:

> Did you just do a Repair Install or reinstall Windows?
>
> If not, see this KB article: http://support.microsoft.com/kb/910337
>
> ===========================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> Mauvern wrote:
> > I have Windows XP Home O.S set to receive Automatic Updates which should
> > be
> > automatically installed. I have found that they will now download without
> > problem but will not install either automatically or manually. The
> > notification icon inviting installation appears in the taskbar, operates
> > but
> > aborts before any update is installed.After several attempts I did manage
> > to
> > follow the resolution given by Microsoft,working through the Command
> > Prompt
> > etc to re-register the BIT's files and that part of the exercise
> > succeeded.The updates would still not install. Using Run and Command
> > Prompt
> > I have several times visited Services. The Background Intelligent Tranfer
> > Service is not and will not (despite numerous attempts) become enabled,
> > either manually or automatically. A small Services window states "could
> > not
> > start BITS service on Local Computer. Error 2. The system cannot find the
> > file specified". Reference to the BITS properties window shows the file
> > concerned to be C:\WINDOWS\system32\svchost.exe-k netsvcs . I followed
> > the
> > file path through to system32 and in it found the file "svshost", but this
> > just will not open to reveal it's contents. Using the Search facility I
> > was
> > unable to trace the file reference given by BITS properties, buit the file
> > "svchost" does show "svchost.exe" when the pointer is put over it. Can
> > anyone suggest how the file might be opened ? or give any other advice. I
> > do run Spybot S+d and have disabled the TeaTimer Resident facility so that
> > does not appear to be the answer. I would appreciate any advive, Thanks.

>
>

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  #12 (permalink)  
Old 04-13-2008
Engel
 

Posts: n/a
RE: Automatic updates will download to P.C. but will not install
Hi Mauvern,

Okay! Great, I think you r set.

Thanks for posting back. That's always a nice gesture when we get back a post
indicating if the suggestions were helpful or not.

Жж(¯`·._.·Eиçel·._.·´¯)жЖ

PS. Thank to MowGreen [MVP 2003-2008], Robear Dyer (PA Bear), TaurArian
[MVP] 2005-2008, and others MVPs, also other helpers I'm still learning from
them.
I thank you all with the patience haven with me.


"Mauvern" wrote:

> Hi Engel. Nudged by yourself I eventually run Dial-a-Fix, used their facility
> for auto fixing Windows Upade problems and within two minutes my update
> facility was up and running 100%. Thank you for the prompt and for all of the
> interest shown and advice given. I appreciate it - Mauvern
> --
> Mauvern
>
>
> "Engel" wrote:
>
> > Hi Mauvern,
> >
> > Do you run Dial-a-Fix ?
> >
> > Now check this,
> >
> > Start/Run
> > Type "services.msc"
> > Click "OK"
> >
> > Please check the following are started:
> >
> > 1.Automatic Updªtes
> > 2.Background Intelligent Transfer Service (BITS)
> > 3.Cryptographic Services
> > 4.Remote Procedure Call (RPC)
> > 5.System Restore Service
> >
> > To verify that BITS is correctly configured :
> >
> > 1. Double-click `Background Intelligent Transfer Service.`
> > 2. In the Startup type box, click Manual, and then Apply.
> > 3. Click the `Log On` tab, and then verify that the service is enabled in
> > every hardware profile that you have listed. If the service is disabled in
> > one or more hardware profiles, click the hardware profile, Enable, and then
> > Apply.
> > 4. Click the General tab and then Start.
> >
> > If BITS starts successfully, visit the Windows Update Web site or the
> > Microsoft Update Web site to see if you can obtain updates. If it works OK,
> > change (2.) to automªtic.
> > -
> > Good luck
> > - -- ---
> >
> >
> > "Mauvern" wrote:
> >
> > > Hi Engel. Thanks for the v.prompt post. I ran the PC in safemode, deleted all
> > > of the items that you suggested and then viewed all of the pages from the web
> > > links. I'm afraid that I could not see my particular problem or a suitable
> > > resolution in them and my problem remains. I have looked back in my Update
> > > History Log and found that everything was 100% until 5.1.2008 when the
> > > Windows Genuine Advantage Validation Tool(KB 892130) failed to install. There
> > > has been in excess of 1000 installation attempts since, without a single
> > > success. When I first became aware of the problem, the PC refused even to
> > > search for updates, let alone download/install them. After validating my XP
> > > O.S with the Microsoft website, I found that had no difficulty in seaching
> > > for and downloading updates, but a complete blank on installing them. There
> > > are currently 13 updates, total size 25mb, downloaded into folders on my P.C.
> > > awaiting installation.As a lay person, it seems to me that the problem is
> > > purely one of enabling BITS. Thank you for the help that you have given thus
> > > far.
> > > --
> > > Mauvern
> > >
> > >
> > > "Engel" wrote:
> > >
> > > > Hello Mauvern,
> > > >
> > > > Run in safe mode.
> > > >
> > > > Delete Cookies and Temp Files and included all offline cºntent
> > > > Empty your IE cache
> > > > To run in safe mode.
> > > > http://www.computerhope.com/issues/chsafe.htm
> > > >
> > > > Probably by now you see this KB
> > > > You cannot install some updates or programs
> > > > http://support.microsoft.com/kb/822798
> > > >
> > > > Also you can try Try kb/943144 OR Dial-a-Fix
> > > >
> > > > The links are here
> > > >
> > > > <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=1a44d 843-e3ff-41cd-8797-efb6efd7c460&mid=1a44d843-e3ff-41cd-8797-efb6efd7c460>
> > > >
> > > > Please let us know what fixes the problem or if the problem remains
> > > >
> > > > I hope this post is helpful.
> > > > -- ---
> > > >
> > > > "Mauvern" wrote:
> > > >
> > > > > I have Windows XP Home O.S set to receive Automatic Updates which should be
> > > > > automatically installed. I have found that they will now download without
> > > > > problem but will not install either automatically or manually. The
> > > > > notification icon inviting installation appears in the taskbar, operates but
> > > > > aborts before any update is installed.After several attempts I did manage to
> > > > > follow the resolution given by Microsoft,working through the Command Prompt
> > > > > etc to re-register the BIT's files and that part of the exercise
> > > > > succeeded.The updates would still not install. Using Run and Command Prompt I
> > > > > have several times visited Services. The Background Intelligent Tranfer
> > > > > Service is not and will not (despite numerous attempts) become enabled,
> > > > > either manually or automatically. A small Services window states "could not
> > > > > start BITS service on Local Computer. Error 2. The system cannot find the
> > > > > file specified". Reference to the BITS properties window shows the file
> > > > > concerned to be C:\WINDOWS\system32\svchost.exe-k netsvcs . I followed the
> > > > > file path through to system32 and in it found the file "svshost", but this
> > > > > just will not open to reveal it's contents. Using the Search facility I was
> > > > > unable to trace the file reference given by BITS properties, buit the file
> > > > > "svchost" does show "svchost.exe" when the pointer is put over it. Can anyone
> > > > > suggest how the file might be opened ? or give any other advice. I do run
> > > > > Spybot S+d and have disabled the TeaTimer Resident facility so that does not
> > > > > appear to be the answer. I would appreciate any advive, Thanks.

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  #13 (permalink)  
Old 04-14-2008
Chuck Dreier
 

Posts: n/a
Re: Automatic updates will download to P.C. but will not install
PROBLEM FINALLY SOLVED. My anti-spyware program was the culprit. When I
shut down Sunbelt's Counter Spy in Services.msc, I was able to install both
the Service Pack for Net Framework 2 as well as Net Framework 3. Hope this
helps!


"Mauvern" <Mauvern@discussions.microsoft.com> wrote in message
news9E7F2D9-CE63-411E-911C-292D592E97E7@microsoft.com...
> Hi PA Bear. I have now solved my problem ( Please see my personal post to
> Engel) but through yourself would like to tahnk all who took such an
> interest
> in my problem and offered solutions and advice. It was much appreciated. -
> Regards - Mauvern
> --
> Mauvern
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Did you just do a Repair Install or reinstall Windows?
>>
>> If not, see this KB article: http://support.microsoft.com/kb/910337
>>
>> ===========================
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>>
>> Mauvern wrote:
>> > I have Windows XP Home O.S set to receive Automatic Updates which
>> > should
>> > be
>> > automatically installed. I have found that they will now download
>> > without
>> > problem but will not install either automatically or manually. The
>> > notification icon inviting installation appears in the taskbar,
>> > operates
>> > but
>> > aborts before any update is installed.After several attempts I did
>> > manage
>> > to
>> > follow the resolution given by Microsoft,working through the Command
>> > Prompt
>> > etc to re-register the BIT's files and that part of the exercise
>> > succeeded.The updates would still not install. Using Run and Command
>> > Prompt
>> > I have several times visited Services. The Background Intelligent
>> > Tranfer
>> > Service is not and will not (despite numerous attempts) become enabled,
>> > either manually or automatically. A small Services window states "could
>> > not
>> > start BITS service on Local Computer. Error 2. The system cannot find
>> > the
>> > file specified". Reference to the BITS properties window shows the file
>> > concerned to be C:\WINDOWS\system32\svchost.exe-k netsvcs . I followed
>> > the
>> > file path through to system32 and in it found the file "svshost", but
>> > this
>> > just will not open to reveal it's contents. Using the Search facility I
>> > was
>> > unable to trace the file reference given by BITS properties, buit the
>> > file
>> > "svchost" does show "svchost.exe" when the pointer is put over it. Can
>> > anyone suggest how the file might be opened ? or give any other advice.
>> > I
>> > do run Spybot S+d and have disabled the TeaTimer Resident facility so
>> > that
>> > does not appear to be the answer. I would appreciate any advive,
>> > Thanks.

>>
>>



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