Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
=====================
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to
http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
TechnicallySpeaking wrote:
> I have a custom built gaming machine with a core 2 duo running win xp pro
> sp
> 2. It is running fine (obviously
) but the problem is the windows
> updates
> have 4 updates to install on shutdown. When i shutdown to install these
> updates it stays at the installing screen forever (max time i have left it
> is 48hours) and never installs the updates. I would like to know how i can
> cancel these updates on shutdown. I have already installed all the updates
> my computer needs manually as i prefer to know what updates are going into
> my machine. I would like to know what these supposed 4 updates are and how
> to install or not cancel their installation.