Re: Windows update failed <-- with error code 0x80242006

"Stewart" wrote:

> "Robin Walker [MVP]" wrote:
> >
> >Leadfootlady wrote:
> >> Windows Genuine Advantage Notification (KB905474) fails to update.
> >> It gives an error code 0x80242006.
> >
> > Can you post that part of the contents of the file
> > C:\WINDOWS\WgaNotify.log
> > that relates to your most recent attempt to apply
> > update 905474.
>
>
> After finally fixing my computer, I'm back again with the above
> described problem on my wife's computer. To add to the above, Event
> Viewer on her computer lists a source crypt32 error event ID 8 with
> the message:
>
> "Failed auto update retrieval of third-party root list
> sequence number from: <http://www.download.
> windowsupdate.com/update/v3/static/trustedr/en/
> authrootseq.txt> with error: specified server
> cannot perform the requested operation."
>
> Regardless, here is my copy of the WgaNotify.log file....
>
> [WgaNotify.log]
> 1.187:
> ================================================== ==============================
> 1.187: 2006/06/02 06:34:33.642 (local)
> 1.187:
> C:\WINDOWS\SoftwareDistribution\Download\bbe0a45b8 bdc7fe35996f3be3917e369\update\update.exe
> (version 6.2.29.0)
> 1.453: DoInstallation: GetProcAddress(InitializeCustomizationDLL)
> Returned: 0x7f
> 1.453: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 1.500: Hotfix started with following command line: -q /Z -ER
> /ParentInfo:1fd57956da5a5541b0954c4e2e51cff4
> 6.500: InstallInfCatalogFile: Installing
> c:\windows\softwaredistribution\download\bbe0a45b8 bdc7fe35996f3be3917e369\update\WgaNotify.cat
> as _000000_.cat...
> 6.500: VerifyTargetFileSize: Unable to verify size as Source = NULL
> for file c:\windows\_000000_.cat
> 6.609: InstallInfCatalogFile: Installation succeeded.
> 6.734: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed
> with error 0x2
> 6.734: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed
> with error 0x2
> 6.734: ---- Old Information In The Registry ------
> 6.734:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\TEMPOR~1\Cont ent.IE5\index.dat
> 6.734: Destination:
> 6.734: Source:C:\DOCUME~1\DWIGHT~1\Cookies\index.dat
> 6.734: Destination:
> 6.734:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\History\Histo ry.IE5\index.dat
> 6.734: Destination:
> 6.734:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\History\Histo ry.IE5\MSHIST~1\index.dat
> 6.734: Destination:
> 6.734: ---- New Information In The Registry ------
> 6.734:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\TEMPOR~1\Cont ent.IE5\index.dat
> 6.734: Destination:
> 6.734: Source:C:\DOCUME~1\DWIGHT~1\Cookies\index.dat
> 6.734: Destination:
> 6.734:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\History\Histo ry.IE5\index.dat
> 6.734: Destination:
> 6.734:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\History\Histo ry.IE5\MSHIST~1\index.dat
> 6.734: Destination:
> 6.812: SetProductTypes: InfProductBuildType=BuildType.IC
> 6.859: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 6.875: DoInstallation: FetchSourceURL for
> c:\windows\softwaredistribution\download\bbe0a45b8 bdc7fe35996f3be3917e369\update\update.inf
> failed
> 6.875: CreateUninstall = 0,Directory =
> C:\WINDOWS\$NtUninstallWgaNotify$
> 6.890: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
> failed: 0xe0000102
> 6.890: BuildCabinetManifest: update.url absent
> 6.890: Starting AnalyzeComponents
> 6.890: AnalyzePhaseZero used 0 ticks
> 6.890: No c:\windows\INF\updtblk.inf file.
> 6.890: SetupFindFirstLine in LoadExclusionList Failed with error:
> 0xe0000102
> 6.890: SetupFindFirstLine in LoadExclusionList Failed with error:
> 0xe0000102
> 21.422:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem20.CAT
> trusts inf c:\windows\inf\oem20.inf of device
> PCI\VEN_1524&DEV_1411&SUBSYS_006A103C&REV_02\4&3A3 21F38&0&08F0
> 21.922:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem5.CAT
> trusts inf c:\windows\inf\oem5.inf of device
> PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2\3&61A AA01&0&F0
> 22.250:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem5.CAT
> trusts inf c:\windows\inf\oem5.inf of device
> PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&61A AA01&0&F8
> 22.781:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT
> trusts inf c:\windows\inf\oem6.inf of device
> PCI\VEN_8086&DEV_24D2&SUBSYS_006A103C&REV_02\3&61A AA01&0&E8
> 23.047:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT
> trusts inf c:\windows\inf\oem6.inf of device
> PCI\VEN_8086&DEV_24D4&SUBSYS_006A103C&REV_02\3&61A AA01&0&E9
> 25.906:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT
> trusts inf c:\windows\inf\oem6.inf of device
> PCI\VEN_8086&DEV_24D7&SUBSYS_006A103C&REV_02\3&61A AA01&0&EA
> 26.469:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> trusts inf c:\windows\inf\oem9.inf of device
> PCI\VEN_8086&DEV_24DB&SUBSYS_006A103C&REV_02\3&61A AA01&0&F9
> 26.937:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT
> trusts inf c:\windows\inf\oem10.inf of device
> PCI\VEN_8086&DEV_2570&SUBSYS_00000000&REV_02\3&61A AA01&0&00
> 27.390:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT
> trusts inf c:\windows\inf\oem10.inf of device
> PCI\VEN_8086&DEV_2571&SUBSYS_00000000&REV_02\3&61A AA01&0&08
> 27.797: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_ALIIDE\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_CO_MON\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_EABFILTR\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_IRDA\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2
> 27.797: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_NAVENG\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_NAVEX15\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_PQIMOUNT\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_RDPWD\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_SAVRT\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_SAVRTPEL\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_SECDRV\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_SERIAL\0000 0x2
> 27.812: Failed to query DriverPath of
> ROOT\LEGACY_STREAMDISPATCHER\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2
> 27.812: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2
> 27.828: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
> 27.828: Failed to query DriverPath of ROOT\LEGACY_TDTCP\0000 0x2
> 27.828: Failed to query DriverPath of ROOT\LEGACY_VAX347S\0000 0x2
> 27.828: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
> 27.828: Failed to query DriverPath of ROOT\LEGACY_VIAIDE\0000 0x2
> 27.828: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
> 27.828: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
> 29.297: SetupVerifyInfFile failed with error 0x490 for oem42.inf of
> device ROOT\SYSTEM\0004
> 29.469: SetupVerifyInfFile failed with error 0x490 for
> c:\windows\inf\oem42.inf of device ROOT\SYSTEM\0004
> 31.609: SetupVerifyInfFile failed with error 0x490 for oem43.inf of
> device USB\VID_04E8&PID_663E\356097-00-765108
> 31.750: SetupVerifyInfFile failed with error 0x490 for oem44.inf of
> device USB\VID_04E8&PID_663E&MI_01\356097-00-765108_01
> 32.562:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem48.CAT
> trusts inf c:\windows\inf\oem48.inf of device
> USB\VID_06A3&PID_0464\5&261D7FE6&0&1
> 40.109: OEM file scan used 33219 ticks
> 40.250: AnalyzePhaseOne: used 33360 ticks
> 40.250: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 40.250: AnalyzeComponents: Hotpatching is disabled.
> 40.281: AnalyzePhaseTwo used 31 ticks
> 40.281: AnalyzePhaseThree used 0 ticks
> 40.281: AnalyzePhaseFive used 0 ticks
> 40.281: AnalyzePhaseSix used 0 ticks
> 40.281: AnalyzeComponents used 33391 ticks
> 40.281: Downloading 0 files
> 40.281: bPatchMode = FALSE
> 40.281: Inventory complete: ReturnStatus=0, 33406 ticks
> 40.281: Num Ticks for invent : 33406
> 40.281: Allocation size of drive C: is 4096 bytes, free space =
> 44336480256 bytes
> 40.281: Drive C: free 42282MB req: 9MB w/uninstall 0MB
> 40.281: CabinetBuild complete
> 40.281: Num Ticks for Cabinet build : 0
> 40.281: DynamicStrings section not defined or empty.
> 40.281: FileInUse:: Detection disabled.
> 41.281: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
> failed: 0xe0000102
> 41.281: System Restore Point set.
> 41.375: Copied file: C:\WINDOWS\system32\spmsg.dll
> 41.375: PFE2: Not avoiding Per File Exceptions.
> 41.437: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WgaNotify.cat
> with error 0x80092004
> 41.453: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\WgaNotify.cat with error 0x80092004
> 41.844: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll
> 42.000: Copied file (delayed): C:\WINDOWS\system32\SET7.tmp
> 42.000: Copied file: C:\WINDOWS\system32\WgaLogon.dll
> 42.234: Copied file (delayed): C:\WINDOWS\system32\SET8.tmp
> 42.234: Copied file: C:\WINDOWS\system32\WgaTray.exe
> 42.312: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
> 42.437: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
> 42.531: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll
> 42.734: Copied file (delayed): C:\WINDOWS\system32\SETC.tmp
> 42.734: Copied file: C:\WINDOWS\system32\WgaLogon.dll
> 42.922: Copied file (delayed): C:\WINDOWS\system32\SETD.tmp
> 42.922: Copied file: C:\WINDOWS\system32\WgaTray.exe
> 43.015: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
> 43.047: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
> 43.078: DoInstallation: Installing assemblies with source root path:
> c:\windows\softwaredistribution\download\bbe0a45b8 bdc7fe35996f3be3917e369\
> 43.078: Num Ticks for Copying files : 2797
> 43.094: Num Ticks for Reg update and deleting 0 size files : 16
> 43.094: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install
> "Enables Installer to complete its scheduled post-reboot tasks"
> 44.234: Return Code = 0
> 44.234: Starting process: C:\WINDOWS\system32\wgatray.exe /b
> 49.922: Return Code = 0
> 49.922: ---- Old Information In The Registry ------
> 49.922:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\TEMPOR~1\Cont ent.IE5\index.dat
> 49.922: Destination:
> 49.922: Source:C:\DOCUME~1\DWIGHT~1\Cookies\index.dat
> 49.922: Destination:
> 49.922:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\History\Histo ry.IE5\index.dat
> 49.922: Destination:
> 49.922:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\History\Histo ry.IE5\MSHIST~1\index.dat
> 49.922: Destination:
> 49.984: Source:C:\WINDOWS\system32\SET7.tmp (1.5.532.0)
> 49.984: Destination:C:\WINDOWS\system32\LegitCheckControl. dll
> (1.5.530.0)
> 50.015: Source:C:\WINDOWS\system32\SET8.tmp (1.5.532.0)
> 50.015: Destination:C:\WINDOWS\system32\WgaLogon.dll (1.5.526.0)
> 50.031: Deleting File: \??\C:\WINDOWS\system32\SET7.tmp ( incoming is
> a newer file )
> 50.031: Source:C:\WINDOWS\system32\SETC.tmp (1.5.532.0)
> 50.031: Destination:C:\WINDOWS\system32\LegitCheckControl. dll
> (1.5.530.0)
> 50.062: Deleting File: \??\C:\WINDOWS\system32\SET8.tmp ( incoming is
> a newer file )
> 50.062: Source:C:\WINDOWS\system32\SETD.tmp (1.5.532.0)
> 50.078: Destination:C:\WINDOWS\system32\WgaLogon.dll (1.5.526.0)
> 50.078: ---- New Information In The Registry ------
> 50.078:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\TEMPOR~1\Cont ent.IE5\index.dat
> 50.078: Destination:
> 50.078: Source:C:\DOCUME~1\DWIGHT~1\Cookies\index.dat
> 50.078: Destination:
> 50.078:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\History\Histo ry.IE5\index.dat
> 50.078: Destination:
> 50.078:
> Source:C:\DOCUME~1\DWIGHT~1\LOCALS~1\History\Histo ry.IE5\MSHIST~1\index.dat
> 50.078: Destination:
> 50.078: Source:C:\WINDOWS\system32\SETC.tmp (1.5.532.0)
> 50.078: Destination:C:\WINDOWS\system32\LegitCheckControl. dll
> (1.5.530.0)
> 50.078: Source:C:\WINDOWS\system32\SETD.tmp (1.5.532.0)
> 50.078: Destination:C:\WINDOWS\system32\WgaLogon.dll (1.5.526.0)
> 50.078: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
> is empty; nothing to do.
> 50.078: IsRebootRequiredForFileQueue: At least one file operation was
> delayed; reboot is required.
> If none are listed below, check above
> for delayed deletes.
> 50.078: IsRebootRequiredForFileQueue: c:\windows\system32\wgalogon.dll
> was delayed; reboot is required.
> 50.078: IsRebootRequiredForFileQueue:
> c:\windows\system32\legitcheckcontrol.dll was delayed; reboot is
> required.
> 50.078: DoInstallation: A reboot is required to complete the
> installation of one or more files.
> 50.078: In Function SetVolatileFlag, line 11789, RegOpenKeyEx failed
> with error 0x2
> 50.078: In Function SetVolatileFlag, line 11806, RegOpenKeyEx failed
> with error 0x2
> 50.078: DoInstallation: A reboot is required because the
> ProcessesToRunAfterReboot inf section was non-empty.