You'll need to give a bit more information than that if you want help to fix
it, like what update on what OS and what happens when you try.
Come back with the necessary details and someone will help you.
Joan
--
Joan Archer
http://www.freewebs.com/crossstitcher
http://lachsoft.com/photogallery
"tony" <tony@discussions.microsoft.com> wrote in message
news:76C2580E-9AB6-4E75-89A9-3A06575BF9D6@microsoft.com...
> preparing to install windows update but does not install