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KB943460 blocks shockwave player

microsoft.public.windowsupdate



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  #1 (permalink)  
Old 03-27-2008
Tschuss
 

Posts: n/a
KB943460 blocks shockwave player
Using IE6 on Windows XP sp2, and adobe flash player and shockwave player.
Once KB943460 was installed, .swf files wouldn't play anymore. I got a blank
white screen. As soon as I uninstalled the patch, they played fine. I have
been able to repeat on other machines.
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  #2 (permalink)  
Old 03-28-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: KB943460 blocks shockwave player
Cannot reproduce here (IE7/WinXP SP2).

Adobe - Test Adobe Shockwave and Flash Players:
http://www.adobe.com/shockwave/welcome/

I've got Shockwave Player v11.0.0.0
(http://www.adobe.com/shockwave/download/download.cgi; released earlier this
week) and Flash Player v9.0.115.0 installed here.

If no joy: What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tschuss wrote:
> Using IE6 on Windows XP sp2, and adobe flash player and shockwave player.
> Once KB943460 was installed, .swf files wouldn't play anymore. I got a
> blank white screen. As soon as I uninstalled the patch, they played fine.
> I have been able to repeat on other machines.


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  #3 (permalink)  
Old 03-28-2008
Tschuss
 

Posts: n/a
Re: KB943460 blocks shockwave player
I am using IE6 with WinXP SP2. Using the same versions of the Adobe products
that you mention.
Our anti-virus is Trend Micro Office Scan.
While debugging, I did try disabling the anti-virus to no avail.
No spyware.
On an enterprise VPN connection.

"PA Bear [MS MVP]" wrote:

> Cannot reproduce here (IE7/WinXP SP2).
>
> Adobe - Test Adobe Shockwave and Flash Players:
> http://www.adobe.com/shockwave/welcome/
>
> I've got Shockwave Player v11.0.0.0
> (http://www.adobe.com/shockwave/download/download.cgi; released earlier this
> week) and Flash Player v9.0.115.0 installed here.
>
> If no joy: What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Tschuss wrote:
> > Using IE6 on Windows XP sp2, and adobe flash player and shockwave player.
> > Once KB943460 was installed, .swf files wouldn't play anymore. I got a
> > blank white screen. As soon as I uninstalled the patch, they played fine.
> > I have been able to repeat on other machines.

>
>

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  #4 (permalink)  
Old 03-28-2008
BoB
 

Posts: n/a
Re: KB943460 blocks shockwave player
On Thu, 27 Mar 2008 10:49:00 -0700, Tschuss
<Tschuss@discussions.microsoft.com> wrote:

>Using IE6 on Windows XP sp2, and adobe flash player and shockwave player.
>Once KB943460 was installed, .swf files wouldn't play anymore. I got a blank
>white screen. As soon as I uninstalled the patch, they played fine. I have
>been able to repeat on other machines.


How strange. Using Firefox 2013 on Win XP sp2. Installed KB943460 along
with couple dozen others on Feb 7th, new computer. Have never had flash
or shockwave problems.

Do you have FF so you could determine if that KB conflicts with an IE
security setting?

BoB

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  #5 (permalink)  
Old 03-29-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: KB943460 blocks shockwave player
Troubleshooting Flash/Shockwave Issues
http://aumha.net/viewtopic.php?t=27892
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (i.e., KB943460).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Tschuss wrote:
> I am using IE6 with WinXP SP2. Using the same versions of the Adobe
> products that you mention.
> Our anti-virus is Trend Micro Office Scan.
> While debugging, I did try disabling the anti-virus to no avail.
> No spyware.
> On an enterprise VPN connection.
>
> "PA Bear [MS MVP]" wrote:
>> Cannot reproduce here (IE7/WinXP SP2).
>>
>> Adobe - Test Adobe Shockwave and Flash Players:
>> http://www.adobe.com/shockwave/welcome/
>>
>> I've got Shockwave Player v11.0.0.0
>> (http://www.adobe.com/shockwave/download/download.cgi; released earlier
>> this week) and Flash Player v9.0.115.0 installed here.
>>
>> If no joy: What anti-virus application or security suite is installed?
>> What anti-spyware applications (other than Defender)? What third-party
>> firewall (if any)?
>> --
>> Tschuss wrote:
>>> Using IE6 on Windows XP sp2, and adobe flash player and shockwave
>>> player.
>>> Once KB943460 was installed, .swf files wouldn't play anymore. I got a
>>> blank white screen. As soon as I uninstalled the patch, they played
>>> fine.
>>> I have been able to repeat on other machines.


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