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Re: WinXP SP2 Repaired, Windows Update Sees updates, fails to inst

microsoft.public.windowsupdate



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  #1 (permalink)  
Old 03-26-2008
EZ$
 

Posts: n/a
Re: WinXP SP2 Repaired, Windows Update Sees updates, fails to inst


"MowGreen [MVP]" wrote:

> The Automatic Update service or Automatic Updates in the Control Panel
> are two different beasts. If stopping the AU service did not allow
> access, then perhaps stopping the Background Intelligent Transfer
> Service [BITS] must also be done. Since it's set to Manual here, haven't
> seen this issue that your system is experiencing.
>
> Also, open Task Manager and if wuauclt.exe is a running Process, click
> once on it to highlight it, then click the End Process button.
>
> If even that doesn't allow access to the folder, then boot to Safe Mode
> as neither service will be Started in SM.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Keith wrote:
>
> > Actually, I did stop Automatic Update and it still wouldn't let me at them.
> > Also rebooted, but that didn't let me at them either.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>You need to stop the Automatic Updates service via the Services console
> >>Start > Run > type in
> >>services.msc
> >>Click OK or press Enter
> >>Or, just go to Start > Run > type in
> >>net stop wuauserv
> >>Click OK or press Enter
> >>
> >>To restart the service, Start > Run > type in
> >>
> >>net start wuauserv
> >>Click OK or press Enter
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>Keith wrote:
> >>
> >>
> >>>I'd be especially grateful for any help anyone can provide, because I'm into
> >>>this process for a solid two weeks now and really need to get on with life.
> >>>
> >>>This looks like EXACTLY my problem and EXACTLY the fix I need to run,
> >>>EXCEPT, it won't let me at the DataStore directory, claiming another process
> >>>is using the files (datastore.edb and, in the logs directory, edb and
> >>>tmp.edb). Just can't delete or rename them through either Windows or DOS
> >>>
> >>>My guess is that I need to stop another process first, but I don't know
> >>>which one.
> >>

> That's interesting, I had the same problem and got help via email from an MS professional through the MS Support web site. She did not have me stop and start the service all she did was give me these two steps which worked great in about 5 minutes:

Step 1: Re-register Update components

================================================== ====

1. Click “Start”, click “Run”.

2. Type “cmd” and press Enter

3. In the opened cmd window, please type the following commands one per line
to register the update engine



regsvr32 wuapi.dll

regsvr32 wups.dll

regsvr32 wuaueng.dll

regsvr32 wuaueng1.dll

regsvr32 wups2.dll

regsvr32 wucltui.dll

regsvr32 wuweb.dll


Please check if you receive any error when trying to re-register these
components. If yes, please do not hesitate to let me know and go ahead to
reinstall the update engine. (OF COURSE YOU CAN'T DO THAT)


Step 2: Reinstall Windows Update Agent 3.0

======================================

1. Please download the file from the following link:

http://download.windowsupdate.com/v7...gent30-x86.exe



2. Save the file to C: drive.

3. Click “Start”-> “Run”, type: “C:\WindowsUpdateAgent30-x86.exe /wuforce”
and then press Enter to install the Windows Update engine.



There is a space between "C:\WindowsUpdateAgent30-x86.exe" and "/wuforce"



After that, please access the update site to check the result. If the
updates still cannot be installed, please let me know whether any error was
encountered when reinstall the update agent 3.0. In addition, please also
send me the latest "WindowsUpdate.log" file as it records the detailed
updating process.


It worked great for me.
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  #2 (permalink)  
Old 03-26-2008
Robert Aldwinckle
 

Posts: n/a
Re: WinXP SP2 Repaired, Windows Update Sees updates, fails to inst
"EZ$" <EZ$@discussions.microsoft.com> wrote in message
news:3C856D82-1180-409A-ADCC-EEDBE97C1A18@microsoft.com...


> That's interesting, I had the same problem and got help via email from an MS professional
> through the MS Support web site. She did not have me stop and start the service
> all she did was give me these two steps which worked great in about 5 minutes:


The instructions you would be given would be specific to your symptom description.
So, for example, if it was known that your wuauserv was not working
you would not be given any instructions to stop it before doing the same
type of repair actions. If the service is running when you try some repair
actions they will fail. That is why that first step to stop it is given.


FYI

Robert Aldwinckle
---


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