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failed updates and installs

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 03-11-2008
christina
 

Posts: n/a
failed updates and installs
I am unable to add certain hardware and software because my computer insists
I don't have current updates. So, I go to Microsoft updates online and
download the updates it says I'm missing after scanning my computer. I click
to install updates. I get the following message (but no error codes)
cannot update or install the following:
Update for Windows XP (kb942840)
CUmulative Security Updates fo Int Expl 6 for Win XP (kb944533)
..NET Framework 1 Service Pack 1 failed
..NET Framework 2 Service Pack 2 failed (kb110806)

I've tried totroubleshoot, I really don't understand what's going on...can
someone please help???!!!!!

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  #2 (permalink)  
Old 03-11-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: failed updates and installs
Have you disabled Automatic Updates for some reason, Christina?

===================================

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

christina wrote:
> I am unable to add certain hardware and software because my computer
> insists
> I don't have current updates. So, I go to Microsoft updates online and
> download the updates it says I'm missing after scanning my computer. I
> click to install updates. I get the following message (but no error
> codes)
> cannot update or install the following:
> Update for Windows XP (kb942840)
> CUmulative Security Updates fo Int Expl 6 for Win XP (kb944533)
> .NET Framework 1 Service Pack 1 failed
> .NET Framework 2 Service Pack 2 failed (kb110806)
>
> I've tried totroubleshoot, I really don't understand what's going on...can
> someone please help???!!!!!


Reply With Quote
  #3 (permalink)  
Old 03-11-2008
christina
 

Posts: n/a
Re: failed updates and installs
no, i keep automatic updates always on. i have avg. i know how to diable
that tempoirarily, but how do i make certain the windows firewall IS enabled
so i can continue safely with updates and installs?


"PA Bear [MS MVP]" wrote:

> Have you disabled Automatic Updates for some reason, Christina?
>
> ===================================
>
> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> attempting to install the update(s). If you disable the third-party
> firewall, make certain that you enable the Windows Firewall!
>
> =====================
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
>
> ===========================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> christina wrote:
> > I am unable to add certain hardware and software because my computer
> > insists
> > I don't have current updates. So, I go to Microsoft updates online and
> > download the updates it says I'm missing after scanning my computer. I
> > click to install updates. I get the following message (but no error
> > codes)
> > cannot update or install the following:
> > Update for Windows XP (kb942840)
> > CUmulative Security Updates fo Int Expl 6 for Win XP (kb944533)
> > .NET Framework 1 Service Pack 1 failed
> > .NET Framework 2 Service Pack 2 failed (kb110806)
> >
> > I've tried totroubleshoot, I really don't understand what's going on...can
> > someone please help???!!!!!

>
>

Reply With Quote
  #4 (permalink)  
Old 03-11-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: failed updates and installs
What third-party firewall is installed?

The Windows Firewall can be configured via Control Panel | Windows Firewall
or Security Center.
--
~PA Bear


christina wrote:
> no, i keep automatic updates always on. i have avg. i know how to diable
> that tempoirarily, but how do i make certain the windows firewall IS
> enabled
> so i can continue safely with updates and installs?
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Have you disabled Automatic Updates for some reason, Christina?
>>
>> ===================================
>>
>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea
>> Timer,
>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
>> attempting to install the update(s). If you disable the third-party
>> firewall, make certain that you enable the Windows Firewall!
>>
>> =====================
>>
>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>> Update Services installation issues:
>> http://support.microsoft.com/?kbid=906602
>>
>> 1. See the "Need more help? Tell us what problem you are having" section
>> of
>> http://support.microsoft.com/?scid=ph;en-us;6527
>>
>> 2. You cannot install some updates or programs
>> http://support.microsoft.com/default...b;en-us;822798
>>
>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>> associated with the download/install.
>>
>> How to read the Windowsupdate.log file
>> http://support.microsoft.com/kb/902093
>>
>> 3b. Compare errors to those listed here:
>> http://www.bleepingcomputer.com/blog...showentry=1122
>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>> Support
>> link in left pane > Solve problems on your own.
>>
>> ===========================
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> christina wrote:
>>> I am unable to add certain hardware and software because my computer
>>> insists
>>> I don't have current updates. So, I go to Microsoft updates online and
>>> download the updates it says I'm missing after scanning my computer. I
>>> click to install updates. I get the following message (but no error
>>> codes)
>>> cannot update or install the following:
>>> Update for Windows XP (kb942840)
>>> CUmulative Security Updates fo Int Expl 6 for Win XP (kb944533)
>>> .NET Framework 1 Service Pack 1 failed
>>> .NET Framework 2 Service Pack 2 failed (kb110806)
>>>
>>> I've tried totroubleshoot, I really don't understand what's going
>>> on...can
>>> someone please help???!!!!!


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  #5 (permalink)  
Old 03-17-2008
micosoft.public.windowsupdate
 

Posts: n/a
RE: failed updates and installs


"christina" wrote:

> I am unable to add certain hardware and software because my computer insists
> I don't have current updates. So, I go to Microsoft updates online and
> download the updates it says I'm missing after scanning my computer. I click
> to install updates. I get the following message (but no error codes)
> cannot update or install the following:
> Update for Windows XP (kb942840)
> CUmulative Security Updates fo Int Expl 6 for Win XP (kb944533)
> .NET Framework 1 Service Pack 1 failed
> .NET Framework 2 Service Pack 2 failed (kb110806)
>
> I've tried totroubleshoot, I really don't understand what's going on...can
> someone please help???!!!!!
>

Reply With Quote
  #6 (permalink)  
Old 03-17-2008
micosoft.public.windowsupdate
 

Posts: n/a
Re: failed updates and installs


"PA Bear [MS MVP]" wrote:

> Have you disabled Automatic Updates for some reason, Christina?
>
> ===================================
>
> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> attempting to install the update(s). If you disable the third-party
> firewall, make certain that you enable the Windows Firewall!
>
> =====================
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
>
> ===========================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> christina wrote:
> > I am unable to add certain hardware and software because my computer
> > insists
> > I don't have current updates. So, I go to Microsoft updates online and
> > download the updates it says I'm missing after scanning my computer. I
> > click to install updates. I get the following message (but no error
> > codes)
> > cannot update or install the following:
> > Update for Windows XP (kb942840)
> > CUmulative Security Updates fo Int Expl 6 for Win XP (kb944533)
> > .NET Framework 1 Service Pack 1 failed
> > .NET Framework 2 Service Pack 2 failed (kb110806)
> >
> > I've tried totroubleshoot, I really don't understand what's going on...can
> > someone please help???!!!!!

>
>

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