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vista won't update

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 03-10-2008
GlennO
 

Posts: n/a
vista won't update
my Vista Premium hasn't updated since Feb 20, 2008. It will just be busy for
5 minutes than give me error code #80073712. I've tried unloading all
security issues I can think of with no results. Any one have these issues
before?
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  #2 (permalink)  
Old 03-11-2008
TaurArian
 

Posts: n/a
Re: vista won't update
80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.

Windows Update file corruption.

Delete the file pending.xml under C:\windows\winsxs

and/or


Reinstall the Windows Update Agent

A new version of the Windows Update Agent is available
http://support.microsoft.com/kb/946928

Click one of the following links as appropriate for the operating system.

x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91237

x64-based versions of Windows - download the WindowsUpdateAgent30-x64.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91238

Itanium-based versions of Windows - download the WindowsUpdateAgent30-ia64.exe package
now.
http://go.microsoft.com/fwlink/?LinkID=91239


--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GlennO" <GlennO@discussions.microsoft.com> wrote in message
news:02867E3B-4CD5-438E-AE8A-4AE8C39D1436@microsoft.com...
| my Vista Premium hasn't updated since Feb 20, 2008. It will just be busy for
| 5 minutes than give me error code #80073712. I've tried unloading all
| security issues I can think of with no results. Any one have these issues
| before?


Reply With Quote
  #3 (permalink)  
Old 03-12-2008
GlennO
 

Posts: n/a
Re: vista won't update
My HP Pavillion dv6338se w/vista premium does not have that file. tks

"TaurArian" wrote:

> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
>
> Windows Update file corruption.
>
> Delete the file pending.xml under C:\windows\winsxs
>
> and/or
>
>
> Reinstall the Windows Update Agent
>
> A new version of the Windows Update Agent is available
> http://support.microsoft.com/kb/946928
>
> Click one of the following links as appropriate for the operating system.
>
> x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe package now.
> http://go.microsoft.com/fwlink/?LinkID=91237
>
> x64-based versions of Windows - download the WindowsUpdateAgent30-x64.exe package now.
> http://go.microsoft.com/fwlink/?LinkID=91238
>
> Itanium-based versions of Windows - download the WindowsUpdateAgent30-ia64.exe package
> now.
> http://go.microsoft.com/fwlink/?LinkID=91239
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question: http://support.microsoft.com/kb/555375
> http://taurarian.mvps.org/index.htm
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "GlennO" <GlennO@discussions.microsoft.com> wrote in message
> news:02867E3B-4CD5-438E-AE8A-4AE8C39D1436@microsoft.com...
> | my Vista Premium hasn't updated since Feb 20, 2008. It will just be busy for
> | 5 minutes than give me error code #80073712. I've tried unloading all
> | security issues I can think of with no results. Any one have these issues
> | before?
>
>
>

Reply With Quote
  #4 (permalink)  
Old 03-13-2008
TaurArian
 

Posts: n/a
Re: vista won't update
Did you try reinstalling the Windows Update Agent?
A new version of the Windows Update Agent is available
http://support.microsoft.com/kb/946928

otherwise
How to obtain assistance from MS Support

Customers in the U.S. and Canada can receive technical support from Microsoft Product
Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are
associated with security updates or using Automatic Updates. When you call, clearly state
that your problem is. Note any error codes etc.

In other countries, see http://support.microsoft.com/security
"No-Charge Support...for virus and other security-related" issues in right-hand menu for
localized contact information.

For more information about how to contact Microsoft for support issues, visit the
International Support Web site:
https://support.microsoft.com/common/international.aspx

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527


--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"GlennO" <GlennO@discussions.microsoft.com> wrote in message
news:4165445B-5ED3-4DEF-BA3E-59F6237076F3@microsoft.com...
| My HP Pavillion dv6338se w/vista premium does not have that file. tks
|
| "TaurArian" wrote:
|
| > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
| >
| > Windows Update file corruption.
| >
| > Delete the file pending.xml under C:\windows\winsxs
| >
| > and/or
| >
| >
| > Reinstall the Windows Update Agent
| >
| > A new version of the Windows Update Agent is available
| > http://support.microsoft.com/kb/946928
| >
| > Click one of the following links as appropriate for the operating system.
| >
| > x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe package now.
| > http://go.microsoft.com/fwlink/?LinkID=91237
| >
| > x64-based versions of Windows - download the WindowsUpdateAgent30-x64.exe package now.
| > http://go.microsoft.com/fwlink/?LinkID=91238
| >
| > Itanium-based versions of Windows - download the WindowsUpdateAgent30-ia64.exe package
| > now.
| > http://go.microsoft.com/fwlink/?LinkID=91239
| >
| >
| > --
| > ====================================
| > TaurArian [MVP] 2005-2008 - Australia
| > ====================================
| > How to ask a question: http://support.microsoft.com/kb/555375
| > http://taurarian.mvps.org/index.htm
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| >
| >
| > "GlennO" <GlennO@discussions.microsoft.com> wrote in message
| > news:02867E3B-4CD5-438E-AE8A-4AE8C39D1436@microsoft.com...
| > | my Vista Premium hasn't updated since Feb 20, 2008. It will just be busy for
| > | 5 minutes than give me error code #80073712. I've tried unloading all
| > | security issues I can think of with no results. Any one have these issues
| > | before?
| >
| >
| >


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