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windows could not search for new updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 03-09-2008
 

Join Date: Mar 2008
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windows could not search for new updates
Code 8024D00E. I got my new Gateway computer back in December, 2007. At the time, I wasn't aware of any problem, since I had told windows update to download update, and ask for my permission to install them. Recently, while looking at update history, I noticed that my computer has not been updated since I purchased it. Anytime I go to windows update and click on check for updates, I immediately get this message and error code, as though my computer didn't even try looking for updates. I tried uninstalling my firewall (Comodo) through the control panel's add/remove programs. Same problem. I contacted gateway, who told me that this was a microsoft problem. My version of Vista is Vista Home ultimate.
Does anyone have any ideas?
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  #2 (permalink)  
Old 03-09-2008
PA Bear [MS MVP]
 

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Re: windows could not search for new updates
Is the machine still under warranty?

I'd recommend that you...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


bobtmcrx wrote:
> Code 8024D00E. I got my new Gateway computer back in December, 2007.
> At the time, I wasn't aware of any problem, since I had told windows
> update to download update, and ask for my permission to install them.
> Recently, while looking at update history, I noticed that my computer
> has not been updated since I purchased it. Anytime I go to windows
> update and click on check for updates, I immediately get this message
> and error code, as though my computer didn't even try looking for
> updates. I tried uninstalling my firewall (Comodo) through the control
> panel's add/remove programs. Same problem. I contacted gateway, who
> told me that this was a microsoft problem. My version of Vista is Vista
> Home ultimate.
> Does anyone have any ideas?

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