Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818
If tweaking your third-party firewall's settings don't help, try the
following:
1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.
NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.
2. Uninstall "Security Update for Windows Internet Explorer 7 (KB942615)" OR
"Security Update for Windows Internet Explorer 7 (KB944533)" (whichever is
listed) via Add/Remove Programs (make sure Show Updates box is checked at
top right) and reboot.
3. Re-do #1 above.
4. Open Windows Update and install any Critical Updates offered. If "Root
Certificates" update is listed in the Optional Updates category, you might
install it, too, to take full advantage of IE7's additional security.
5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Tom Hannan wrote:
> Vista pre-loaded on Acer laptop. After recent updates "IE cannot display
> web page"; restored to January and worked OK, then updates automatically
> loaded and again IE7 cannot displey etc. Checked updates and see that
> KB944533 failed - has this got anything to do with my problem? Should I
> restore yet again and then turn off automatic updates? I'm a greybeard
> and not very technical - words of one syllale will do. Thanks