You mean this one -
You receive an error message when you try to install the 2007 Microsoft Office suite
Service Pack 1 (0x80070643)
The installation of the 2007 Microsoft Office suite Service Pack 1 (SP1) fails with error
1935 or with error 78F. This failure occurs when the Windows Installer encounters a
reference either to a drive that no longer exists or to a removable media device that
contains no readable media. For example, this failure may occur when the Windows Installer
encounters a reference to an empty DVD drive or to an empty CD drive. The issue is not
caused by the update design of the 2007 Microsoft Office suite Service Pack 1 (SP1).
TaurArian [MVP] 2005-2008 - Australia
How to ask a question: http://support.microsoft.com/kb/555375
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
| Office Installation Troubleshooter
| Wasn't there a new KB about this, although it may not reference the 78F
| cf. this recent post (in an inappropriate newsgroup):
| ~PA Bear
| TaurArian wrote:
| > Crystal Ball time again - Office 2007 SP1???????
| > This update may fail to install with error 78F.
| > The workaround is to place the Office 2007 install CD in the CD drive and
| > then go Microsoft Update and install the Service Pack
| > "Kourosh" <Kourosh@discussions.microsoft.com> wrote in message
| > news:3907C065-5FC4-44E8-92E1-17A9CAF6A6A1@microsoft.com...
| >> Help me please.(code78f)