Re: Unable to access Windows Update site.

9A65BC822C77} - Update 5D2787CB-BCB5-439D-B734-3E6F1B21B2DD is "PerUpdate"
regulated and can NOT download. Sequence 1122 vs AcceptRate 1000.
2008-03-06 21:58:51:515 1188 a7c DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
B746CE49-8054-4E6E-865A-DB442BE9952A is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-06 21:58:51:515 1188 a7c DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
1B9AADDD-421C-4484-811D-D0B1B28332D0 is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-06 22:21:52:859 1188 d18 AU AU found 0 updates for install at shutdown
2008-03-06 22:21:52:906 328 190 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-03-06 22:21:52:906 328 190 Misc = Process: C:\WINDOWS\Explorer.EXE
2008-03-06 22:21:52:906 328 190 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-03-06 22:21:52:906 328 190 Shutdwn Install at shutdown: no updates to
install
2008-03-06 22:22:47:671 1188 97c AU ########### AU: Uninitializing
Automatic Updates ###########
2008-03-07 07:05:19:671 1184 96c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-03-07 07:05:19:890 1184 96c Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-03-07 07:05:19:890 1184 96c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-03-07 07:05:19:671 1184 96c Service *************
2008-03-07 07:05:19:890 1184 96c Service ** START ** Service: Service startup
2008-03-07 07:05:19:906 1184 96c Service *********
2008-03-07 07:05:21:328 1184 96c Agent * WU client version 7.0.6000.381
2008-03-07 07:05:21:328 1184 96c Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-03-07 07:05:21:343 1184 96c Agent * Access type: No proxy
2008-03-07 07:05:21:343 1184 96c Agent * Network state: Connected
2008-03-07 07:06:15:000 1184 96c Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-03-07 07:06:15:000 1184 96c Agent *********** Agent: Initializing
global settings cache ***********
2008-03-07 07:06:15:000 1184 96c Agent * WSUS server: <NULL>
2008-03-07 07:06:15:000 1184 96c Agent * WSUS status server: <NULL>
2008-03-07 07:06:15:000 1184 96c Agent * Target group: (Unassigned
Computers)
2008-03-07 07:06:15:000 1184 96c Agent * Windows Update access disabled: No
2008-03-07 07:06:36:500 1184 96c Agent * Found 2 persisted download calls
to restore
2008-03-07 07:06:37:140 1184 96c DnldMgr Download manager restoring 2
downloads
2008-03-07 07:06:39:093 1184 96c Agent * Successfully loaded 2 persisted
download calls.
2008-03-07 07:06:39:203 1184 96c DnldMgr Retrieved 2 persisted download jobs
2008-03-07 07:06:39:203 1184 96c DnldMgr *********** DnldMgr: Restoring
download [no. 0] ***********
2008-03-07 07:06:39:203 1184 96c DnldMgr * BITS JobId =
{B410AC23-C7D8-4690-A921-2A3C115D150C}
2008-03-07 07:06:39:203 1184 96c DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-03-07 07:06:39:406 1184 96c DnldMgr * UpdateId =
{B746CE49-8054-4E6E-865A-DB442BE9952A}.103
2008-03-07 07:06:41:406 1184 96c DnldMgr * Restored download job.
2008-03-07 07:06:41:406 1184 96c DnldMgr *********** DnldMgr: Restoring
download [no. 1] ***********
2008-03-07 07:06:41:406 1184 96c DnldMgr * BITS JobId =
{409A255D-B416-4204-B260-5144B2B561C5}
2008-03-07 07:06:41:406 1184 96c DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-03-07 07:06:41:531 1184 96c DnldMgr * UpdateId =
{1B9AADDD-421C-4484-811D-D0B1B28332D0}.103
2008-03-07 07:06:41:812 1184 96c DnldMgr * Restored download job.
2008-03-07 07:06:41:890 1184 96c AU ########### AU: Initializing Automatic
Updates ###########
2008-03-07 07:06:41:890 1184 96c AU # Approval type: Scheduled (User
preference)
2008-03-07 07:06:41:890 1184 96c AU # Scheduled install day/time: Every
day at 3:00
2008-03-07 07:06:41:890 1184 96c AU # Auto-install minor updates: Yes
(User preference)
2008-03-07 07:06:42:359 1184 96c AU # Reconnecting download for 2 updates
2008-03-07 07:06:42:359 1184 96c AU # Reconnected 2 pending download calls
2008-03-07 07:06:42:359 1184 96c AU AU setting pending client directive to
'Download Progress'
2008-03-07 07:06:42:500 1184 96c AU AU finished delayed initialization
2008-03-07 07:07:08:375 1184 96c Report *********** Report: Initializing
static reporting data ***********
2008-03-07 07:07:08:375 1184 96c Report * OS Version = 5.1.2600.2.0.65792
2008-03-07 07:07:10:093 1184 96c Report * Computer Brand = Gateway
2008-03-07 07:07:10:093 1184 96c Report * Computer Model = 827GM
2008-03-07 07:07:10:109 1184 96c Report * Bios Revision = 6.00 PG
2008-03-07 07:07:10:109 1184 96c Report * Bios Name = Phoenix - AwardBIOS
v6.00PG
2008-03-07 07:07:10:109 1184 96c Report * Bios Release Date =
2005-02-15T00:00:00
2008-03-07 07:07:10:109 1184 96c Report * Locale ID = 1033
2008-03-07 07:07:11:062 1184 96c AU Forced install timer expired for
scheduled install
2008-03-07 07:07:11:062 1184 96c AU UpdateDownloadProperties: 2 download(s)
are still in progress.
2008-03-07 07:07:11:062 1184 96c Agent Setting download properties on call
91E20D3F-1482-446C-AB5B-435A03E69BF8: priority=1, interactive=0, owner is
system=1, proxy settings=1, proxy session id=-1
2008-03-07 07:07:11:109 1184 184 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}] ***********
2008-03-07 07:07:11:109 1184 184 DnldMgr Contacting regulation server for 3
updates.
2008-03-07 07:07:11:218 1184 96c Agent Setting download properties on call
AAF7C86C-0569-4891-8725-677208E9A087: priority=1, interactive=0, owner is
system=1, proxy settings=1, proxy session id=-1
2008-03-07 07:07:11:343 1184 96c AU Setting AU scheduled install time to
2008-03-08 08:00:00
2008-03-07 07:07:11:390 1184 96c AU Launched new AU client for directive
'Download Progress', session id = 0x0
2008-03-07 07:07:11:453 1184 184 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-07 07:07:11:640 436 1b8 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-03-07 07:07:11:640 436 1b8 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-03-07 07:07:11:640 436 1b8 AUClnt Launched Client UI process
2008-03-07 07:07:11:875 1184 184 Misc Microsoft signed: Yes
2008-03-07 07:07:12:203 436 1b8 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-03-07 07:07:12:203 436 1b8 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-03-07 07:07:12:203 436 1b8 Misc = Module:
C:\WINDOWS\system32\wucltui.dll
2008-03-07 07:07:12:203 436 1b8 CltUI AU client got new directive =
'Download Progress', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77},
return = 0x00000000
2008-03-07 07:07:12:203 436 1b8 CltUI AU client creating default WU/WSUS UI
plugin
2008-03-07 07:07:14:984 1184 184 DnldMgr Regulation server path:
http://www.update.microsoft.com/v6/U...egulation.asmx.
2008-03-07 07:07:37:031 1184 184 DnldMgr Per-Update:
b746ce49-8054-4e6e-865a-db442be9952a at rate 1000
2008-03-07 07:07:37:031 1184 184 DnldMgr Per-Update:
5d2787cb-bcb5-439d-b734-3e6f1b21b2dd at rate 1000
2008-03-07 07:07:37:031 1184 184 DnldMgr Per-Update:
1b9aaddd-421c-4484-811d-d0b1b28332d0 at rate 1000
2008-03-07 07:07:37:031 1184 184 DnldMgr * Regulation call complete.
0x00000000
2008-03-07 07:07:37:031 1184 184 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
B746CE49-8054-4E6E-865A-DB442BE9952A is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-07 07:07:37:031 1184 184 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
B746CE49-8054-4E6E-865A-DB442BE9952A is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-07 07:07:37:031 1184 184 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
B746CE49-8054-4E6E-865A-DB442BE9952A is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-07 07:07:37:031 1184 184 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
1B9AADDD-421C-4484-811D-D0B1B28332D0 is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-07 07:07:37:031 1184 184 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
5D2787CB-BCB5-439D-B734-3E6F1B21B2DD is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-07 07:07:37:031 1184 184 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
B746CE49-8054-4E6E-865A-DB442BE9952A is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-07 07:07:37:031 1184 184 DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
1B9AADDD-421C-4484-811D-D0B1B28332D0 is "PerUpdate" regulated and can NOT
download. Sequence 1122 vs AcceptRate 1000.
2008-03-07 07:07:37:031 1184 18c AU AU checked download status and it
changed: Downloading is paused
2008-03-07 07:07:37:031 436 1b8 CltUI AU client got new directive =
'Shutdown', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return =
0x00000000
2008-03-07 07:07:37:140 1184 96c AU AU received handle event


"dslman" wrote:

> Check the windows update log. Only entries in there are automatic update
> checks.
>
> I even tried the things that Rajesh suggested. Please see my reply to him.
>
> Thanks so much for your help and I'm still open for suggestions.
> --
> Thanks, dslman
>
>
> "MowGreen [MVP]" wrote:
>
> > Initiate a manual visit to Windows Update. If the system still cannot
> > access it, open the WindowsUpdate.log and post the last 40 or so lines
> > of it into your reply, please.
> >
> > Start > Run > type in [or copy&paste]
> >
> > %windir%\windowsupdate.log
> >
> > Click OK or press Enter
> >
> > MowGreen [MVP 2003-2007]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> > dslman wrote:
> >
> > > I tried all on the winhelponline .com article. Did not improve. Still can't
> > > get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the
> > > java script. I do not have the firewall on and even when I did, I was able
> > > to get to the Windows Update site with out any problems in the past. Still
> > > seems like there is something being passed to the update site that makes the
> > > site think I am NOT an XP user.
> > >
> > > I did receive auto update notification today and was able to download and
> > > install everything that way, but I would like to go out to the update site
> > > and check for other than critical updates.
> > >
> > > Any suggestions and/or additional help would be greatly appreciated.
> > >
> > > Thanks for the replies so far.
> >

"jschn" <jschn@discussions.microsoft.com> wrote in message
news:F4C972CB-22A7-43F9-8DFF-AF01F74C9BF0@microsoft.com

It would have been much better if you had started a new thread.
Evidently your symptom has changed? ; }

....
> 2008-03-07 07:07:37:031 1184 184 DnldMgr Regulation:
> {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
> 1B9AADDD-421C-4484-811D-D0B1B28332D0 is "PerUpdate" regulated and can NOT
> download. Sequence 1122 vs AcceptRate 1000.
> 2008-03-07 07:07:37:031 1184 18c AU AU checked download status and it
> changed: Downloading is paused
> 2008-03-07 07:07:37:031 436 1b8 CltUI AU client got new directive =
> 'Shutdown', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return =
> 0x00000000
> 2008-03-07 07:07:37:140 1184 96c AU AU received handle event


This shows that the server is busy. Try again later.

The update being delayed is 1B9AADDD-421C-4484-811D-D0B1B28332D0
The portion of the log you showed us doesn't include when that was first seen,
so we don't know how long you have already been delayed by this.

If you think that that you have been delayed by it too long you might try
using bitsadmin (in a cmd window) to resume that job manually.
FWIW doing that once worked for me when I noticed that an update
had apparently been in that state for several weeks.


Good luck

Robert
---