Re: 0x80070005 in Windows Update
After tried several ways search from google, but unfortunately they all
failed, I find your solution works for me too. 3x !
"TaurArian [MS-MVP]" wrote:
> Are you having problems stopping and starting the Windows Update Service?
> 0x8007005 relates to access denied.
> If your problem relates to WGA -
> Error message when you try to install the Windows Genuine Advantage (WGA)
> Validation Tool from the Windows Update Web site: "0x80070005"
> Also check the permissions in the following registry keys:
> HKEY_CLASSES_ROOT\LegitCheckControl.LegitCheck and
> SYSTEM and Admins should have full control.
> If your problem is relating to the Automatic Update Service about not be able to
> stop it etc. see below
> The automatic update service could not be stopped
> 1. Reboot the computer.
> 2. Open regedit and delete the following key which contains the WU service
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv
> 3. Reboot the computer
> 4. Install the AutoUpdate service - run this command.
> %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection AutoUpdate
> 132 %SystemRoot%\inf\au.inf
> Note that the line wraps in Newsreaders therefore I have made it two lines.
> When you run the command, it's important that it's only one line.
> Please note there is a space between AutoUpdate and 132
> Also if asked for the CD, direct to the folder %windir%\servicepackfiles\i386
> 5. Reboot the computer.
> 6. Check to see if you can start and stop the Automatic Update service.
> TaurArian [MS-MVP] 2005-2006
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> "Nakai" <Nakai@discussions.microsoft.com> wrote in message
> | TAURIAN, THANK YOU FOR YOUR HELP. IT DIDN'T WORK. SEE MY COMMENTS BELOW.
> | "TaurArian [MS-MVP]" wrote:
> | > Check points:
> | >
> | > Make sure the Administrators group has Full Control permissions to the Auto
> | > Update registry key.
> | > 1. Use an account that has administrative credentials to log on to the
> | > XP computer.
> | > 2. Click Start, click Run, and then type the following command: regedit
> | > 3. Click OK.
> | > 4. Navigate to the following key in the registry:
> | >
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\Auto
> | > Update
> | > 5. Right-click the Auto Update folder, and then click Permissions.
> | > 6. Make sure that the Administrators group has Full Control.
> | YES-ADMIN GROUP HAS FULL CONTROL, AND I'M LOGGING IN AS A MEMBER OF THE
> | ADMIN GROUP.
> | > Also check especially if the WindowsUpdate.log file will also read errors
> | > 0x80070005 and 0x80080005
> | > (for Windows XP & Windows Server 2003
> | > Locate the following key:
> | > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
> | > On the menu, click Edit. Click Permissions.
> | > For Administrator and System, select the Allow check boxes next to Full
> | > and Read permissions. NOTE: In certain instances, these check boxes are
> | > out. Ensure all accounts have appropriate permissions.
> | > Click Apply, Click OK, Close the Registry Editor.
> | > Restart the system.
> | YES - ADMIN GROUP & SYSTEM HAVE FULL CONTROL & READ RIGHTS.
> | > If you're using Windows XP Pro make sure it hasn't been disabled by Group
> | > Policy:-
> | > Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
> | > Components/Windows Update. In the right pane, double click, Remove access to
> | > Windows Update Features and set it to the default "not configured"
> | >
> | ALREADY SET TO "NOT CONFIGURED"
> | I REBOOTED, RAN REGMON, AND TRIED TO RUN THE UPDATE. I DIDN'T SEE ANYTHING
> | WEIRD, BUT I DON'T KNOW WHAT TO LOOK FOR.
> | ANY OTHER IDEAS?
> | THANK YOU AGAIN FOR YOUR HELP.
> | NAKAI
> | > Another workaround is to use Regmon and see for what keys get "Access
> | > or
> | > Restore the permission back to default
> | > http://support.microsoft.com/kb/313222/EN-US/
> | > How to reset security settings back to the defaults - WinXP Professional
> | >
> | > Regmon is a Registry monitoring utility that will show you which
> | > are accessing your Registry, which keys they are accessing, and the Registry
> | > data that they are reading and writing - all in real-time
> | > http://www.sysinternals.com/Utilities/Regmon.html