Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB941833).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~PA Bear
cab_cool wrote:
> i follow the steps and it doesn't make a difference it still stops a the
> same spot
>
> "PA Bear [MS MVP]" wrote:
>
>> See Known Issues section of http://support.microsoft.com/kb/941833
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> cab_cool wrote:
>>> hi
>>> i have problem intalling the above update to my vista OS
>>> it comes up with the following error message when start the installer
>>> package: Error opening intallation log file. Verify that the specified
>>> log
>>> file location exists
>>> and is writable.
>>>
>>> i have tried save+install and run from the download window both come
>>> with
>>> the same error
>>> this error isn't in the known errors
>>>
>>>
>>> pc specs:
>>> q6600, p35c-ds3r, 4Gb ram, 8800gts, vista ultimate 64-bit
>>> please help?
Linear Mode
