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RE: Vista Windows Update error 800B0100 solution.

microsoft.public.windowsupdate






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Old 03-03-2008
sallyw
 

Posts: n/a
RE: Vista Windows Update error 800B0100 solution.
Hi Jesse

Having the same problem, but do not have installation disc as Windows Vista
Home Premium came preloaded on computer when I bought it. Any suggestions?
--
thanx

Sallyw


"Jesse" wrote:

> Had this same problem and a tech support fixed it, hope this works for you.
>
> This is what he wrote:
>
> This seems that there is a system issue which blocked the self update for
> Windows Update Agent. To resolve this issue, we can perform an in-place
> upgrade to replace the corrupted files. The in-place upgrade will only
> replace the system files and do not remove any installed applications. So, it
> is safe for us. However, it requires you have the installation CD and product
> key for Vista. If you do not have the CD and key, please let me know.
>
>
>
> If you would like to perform the in-place upgrade, let’s refer to the
> following steps.
>
>
>
> 1. Start the computer by using the current Operating System.
>
> 2. Insert the Windows Vista DVD in the computer's DVD drive.
>
> 3. Use one of the following procedures, as appropriate:
>
>
>
> • If Windows automatically detects the DVD, the Install now screen appears.
> Click Install now.
>
> • If Windows does not automatically detect the DVD, follow these steps:
>
>
>
> a. Click Start, click Run, type Drive:\setup.exe, and then click OK.
>
>
>
> Note Drive is the drive letter of the computer's DVD drive.
>
> b. Click Install now.
>
>
>
> 4. When you reach the "Which type of installation do you want?" screen,
> click Upgrade to upgrade the current operating system to Windows Vista.
>
>
>
> Please let me know if this can help us fix the problem. However, if the
> problem persists, I will contact our Windows Vista Support to help us.
> Because of the current problem is a more system related issue. They are
> experts on this issue and I believe it is the most efficient way to resolve
> this issue as soon as possible. Thank you for your understanding.
>
>
>
> I'm looking forward to hearing from you.
>
>
>
> Best Regards,
>
>
>
> Mike Qu
>
>
>
> v-30miqu@mssupport.microsoft.com
>
> Microsoft Windows Update Support Professional
>
>

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