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Four Updates Repetedly Failing

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 03-02-2008
jayde.eyez
 

Posts: n/a
Four Updates Repetedly Failing
This is driving me nuts.

I have been TRYING for the past 24 hours to update my laptop. Four of the
updates will not install. It says that they have successfully installed when
in fact they have failed. I have looked up both of the error codes and no
help. No matter what I do they won't install.

I have contacted the manufacturer of my laptop and they keep telling me to
reinstall windows. I know I don't have to go this far because I had this
problem on another PC and a tech from Microsoft repaired it in about 10
minutes. However, I can't connect to live chat because I keep getting told
my Product ID number is incorrect. (even though I got it right from where
Microsoft told me it was located). Guess that is happening because they
really don't want to give me the free 90 days - they want the $59.00.

Can someone PLEASE help me!? I can't install anything else until this gets
updated!
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  #2 (permalink)  
Old 03-03-2008
Tom
 

Posts: n/a
RE: Four Updates Repetedly Failing
I have this same problem, but with like 18 updates. I have asked these
people for help, nothing yet.

"jayde.eyez" wrote:

> This is driving me nuts.
>
> I have been TRYING for the past 24 hours to update my laptop. Four of the
> updates will not install. It says that they have successfully installed when
> in fact they have failed. I have looked up both of the error codes and no
> help. No matter what I do they won't install.
>
> I have contacted the manufacturer of my laptop and they keep telling me to
> reinstall windows. I know I don't have to go this far because I had this
> problem on another PC and a tech from Microsoft repaired it in about 10
> minutes. However, I can't connect to live chat because I keep getting told
> my Product ID number is incorrect. (even though I got it right from where
> Microsoft told me it was located). Guess that is happening because they
> really don't want to give me the free 90 days - they want the $59.00.
>
> Can someone PLEASE help me!? I can't install anything else until this gets
> updated!

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  #3 (permalink)  
Old 03-03-2008
Joan Archer
 

Posts: n/a
Re: Four Updates Repetedly Failing
See if you can find anything here to help.
Joan

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--


"jayde.eyez" <jayde.eyez@discussions.microsoft.com> wrote in message
news:7B150172-9026-462B-BFE8-366986B843A7@microsoft.com...
> This is driving me nuts.
>
> I have been TRYING for the past 24 hours to update my laptop. Four of the
> updates will not install. It says that they have successfully installed
> when
> in fact they have failed. I have looked up both of the error codes and no
> help. No matter what I do they won't install.
>
> I have contacted the manufacturer of my laptop and they keep telling me to
> reinstall windows. I know I don't have to go this far because I had this
> problem on another PC and a tech from Microsoft repaired it in about 10
> minutes. However, I can't connect to live chat because I keep getting
> told
> my Product ID number is incorrect. (even though I got it right from where
> Microsoft told me it was located). Guess that is happening because they
> really don't want to give me the free 90 days - they want the $59.00.
>
> Can someone PLEASE help me!? I can't install anything else until this
> gets
> updated!


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