Re: KB898461 consistently fails to install

hi james
did you ever get over the problem? as i have encoutered the same problem and
the last thing i need is to re-install windows.
Does any one windows tech's number?

"James" wrote:

> hey
>
> i'm having the same problem, but Malc's solution did not work for me. I've
> tried MowGreen's solution as well to no avail. Please help!
>
> One thing I found peculiar was that when I downloaded the re-distributable
> update, and tried to install it, it kept giving me a "Setup was cancelled"
> message box, which is congruent with what the MS Update History says... the
> only thing is, that I never cancelled it. I was able to install Windows
> Installer 3.1 and the Windows Genuine Advantage Validation tool prior to this
> update, but it seems that you need this particular update before being able
> to download and install any further updates.
>
> Please advise ASAP.
>
> Thanks.
>
> "MowGreen [MVP]" wrote:
>
> > CORRECTION:
> >
> > Go to Start, Run, type in
> >
> > net stop wuauserv
> >
> > Click OK
> >
> > To start the Automatic Update service after renaming the Software
> > Distribution folder
> >
> > Go to Start, Run, type in
> >
> > net start wuauserv
> >
> > Click OK
> >
> > Sorry about that.
> >
> > MowGreen [MVP 2003-2006]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> > MowGreen [MVP] wrote:
> >
> > > Malc,
> > >
> > > Try this - go to Start, Run, type in
> > >
> > > netstop wuauserv
> > >
> > > Click OK.
> > > Navigate to the WINDOWS\Software Distribution folder. Rename the
> > > Software Distribution folder to SoftwareDistribution.old .
> > >
> > > Go back to Start, Run, type in
> > >
> > > netstart wuauserv
> > >
> > > Click OK. Now try Windows Update. If the system can successfully update
> > > then you can delete the SoftwareDistribution.old folder afterwards.
> > >
> > > MowGreen [MVP 2003-2006]
> > > ===============
> > > *-343-* FDNY
> > > Never Forgotten
> > > ===============
> > >
> > >
> > > Malc wrote:
> > >
> > >> I'm trying to update a Win XP SP2 installation but since KB898461
> > >> failed to install, all subsequent updates have also failed (898461 was
> > >> the new update installer). The installation is now 6 months out of
> > >> date...
> > >>
> > >> I've tried downloading the patch and running it locally but it fails
> > >> with a MessageBox ("The system cannot find the file specified"). I
> > >> don't know which file can't be found; my analysis of the log file is
> > >> that several aspects of the installation may have failed.
> > >>
> > >> Can you help? I've tried setting Windows\CurrentVersion\Setup\LogLevel
> > >> to 0x80006060 but I think it didn't add any detail to the log file.
> > >> I've tried emptying the DataStore and Download subdirectories in
> > >> SoftwareDistribution but it didn't help; neither did running the patch
> > >> in safe mode.
> > >>
> > >> Here's a typical log file.
> > >>
> > >> 1.641:
> > >> ================================================== ==============================
> > >>
> > >> 1.641: 2005/12/26 16:51:58.715 (local)
> > >> 1.641: c:\355571f7444f803dcd5cbb7c9951\update\update.exe (version
> > >> 6.1.22.4)
> > >> 1.656: Hotfix started with following command line: /log:c:\temp\log.txt
> > >>
> > >> 103.766: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed
> > >> with error 0x2
> > >> 103.766: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed
> > >> with error 0x2
> > >> 103.766: DoInstallation: CleanPFR failed: 0x2
> > >> 103.812: SetProductTypes: InfProductBuildType=BuildType.IC
> > >> 103.812: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > >> 103.875: DoInstallation: FetchSourceURL for
> > >> c:\355571f7444f803dcd5cbb7c9951\update\update_SP2G DR.inf failed
> > >> 103.875: CreateUninstall = 1,Directory =
> > >> C:\WINDOWS\$NtUninstallKB898461$
> > >> 103.875: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
> > >> failed: 0xe0000102
> > >> 103.875: LoadFileQueues: QueueMigrationStageFiles failed: 0x00000003
> > >> 103.875: InventoryThread: LoadFileQueues failed with error: 0x3
> > >> 103.875: Inventory complete: ReturnStatus=3, 0 ticks
> > >> 103.875: Num Ticks for invent : 0
> > >> 103.937: The system cannot find the path specified.
> > >> 115.672: Message displayed to the user: The system cannot find the path
> > >> specified.
> > >> 115.672: User Input: OK
> > >> 115.672: KB898461 installation did not complete.
> > >> 117.531: Message displayed to the user: KB898461 installation did not
> > >> complete.
> > >> 117.531: User Input: OK
> > >> 117.531: Update.exe extended error code = 0x3
> > >> 117.531: Update.exe return code was masked to 0x643 for MSI custom
> > >> action compliance.
> > >>
> > >> Curiously, KB886185 has failed with similar errors since December
> > >> 2004...
> > >>
> > >> Thanks in advance for any help,
> > >> Malc
> > >>
> >