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Error 0x80070001 when installing WGA

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 02-26-2008
Shamill70
 

Posts: n/a
Error 0x80070001 when installing WGA
Unable to install WGA. Can not install any other patches...

This is an upgrade from 2000 SP4 to XP Pro.



Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-BYDQQ-MK84Q-9TKRC
Windows Product Key Hash: +3+l2yx66kp1iIJFMkJho7KjlAo=
Windows Product ID: 76488-024-1839086-22315
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {9FC29AE0-F30B-4E9F-86E3-04A9367A32D3}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.5.512.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-171-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{9FC29AE0-F30B-4E9F-86E3-04A9367A32D3}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9TKRC</PKey><PID>76488-024-1839086-22315</PID><PIDType>5</PIDType><SID>S-1-5-21-220523388-152049171-854245398</SID><SYSTEM><Manufacturer>Dell
Computer Corporation</Manufacturer><Model>Dimension 8200
</Model></SYSTEM><BIOS><Manufacturer>Dell Computer
Corporation</Manufacturer><Version>A09</Version><SMBIOSVersion major="2"
minor="3"/><Date>20020913000000.000000+000</Date></BIOS><HWID>011D368F0184C16E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard
Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell
Computer Corporation</name><model>Dell Dimension
8200</model></SBID><OEM/><BRT/></MachineData>
<Software><Office><Result>100</Result><Products><Product
GUID="{91130409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office XP Small
Business</Name><Ver>10</Ver><Val>66DB1C1EBE57AC4</Val><Hash>gppKHDRX6p+CbqwMXMDzI/AV/lE=</Hash><Pid>54188-OEM-1790515-00642</Pid><PidType>4</PidType></Product><Product
GUID="{90E00409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office Outlook
2003</Name><Ver>11</Ver><Val>1E62824CA2E7D00</Val><Hash>cb1+zg/NmrK5hd+1rhBnQm1nXZU=</Hash><Pid>73930-640-0000077-55154</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>



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  #2 (permalink)  
Old 02-26-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Error 0x80070001 when installing WGA
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Shamill70 wrote:
> Unable to install WGA. Can not install any other patches...
>
> This is an upgrade from 2000 SP4 to XP Pro.

<snip>

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