Crossposted to Windows Update newsgroup
Always state your Windows version when posting to a MS newsgroup, please.
Without knowing which updates you installed, there's no way anyone here can
help you, LN. You may want to start a free Windows Update support incident
[If it were my machine, I'd uninstall any/all Norton applications and run
the Norton Removal Tool before I'd cast any blame on a Windows Update for
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> My computer was set to automatically install and download new updates but
> for some reason after installing new updates internet explorer will not go
> to certain websites such as yahoo, ebay, msn, microsoft troubleshooting,
> norton. I performed system restores and it would work for a day or two and
> start the same thing but it wasn't until HP reformatted my hardrive that I
> realized it was from automatic updates. I created a system restore point
> before installing the updates and created a new ISP account and internet
> explorer worked fine until I installed the windows updates. I have turned
> off any updates because I don't know which one is affecting it and I just
> done a system restore and I am back up and running but my computer is
> shutting down because there are critical updates that need to be installed
> but I know when I do that it will stop working again. Please help!!!