Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
1. See the "Need more help? Tell us what problem you are having" section of
2. You cannot install some updates or programs
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
3b. Compare errors to those listed here:
and/or go to http://windowsupdate.microsoft.com
> click on Help and Support
link in left pane > Solve problems on your own.
Start a free Windows Update support incident request:
Support for Windows Update:
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> I'm running Windows Vista Home Premium with Intel Core 2 Duo CPU E6750
> @2.66Ghz and 2.5GB or RAM. Starting last October, I had updates that
> wouldn't install automatically. After several weeks of it automatically
> trying to install when I turn machine on each day, I started
> and trying to download specific files to install. Nothing seems to work.
> Current updates that continue to fail each time I try are: KB944533,
> KB943055, KB943302, KB941569, KB941568, KB946456, KB943899, KB905866,
> KB938371, KB946026, and KB941649. Any suggestions?