agent.exe

A while ago I had a problem downloading some of my Winows Updates and I used
Dial-a-Fix to fix the problem and download the updates. Ever since then, my
CPU usage hovers at or very close to 100% and my system is bogged down. I
don't know if the two are related or not. I've tried doing my own research
on the web. the info I've found is even more confusing. Some sites claim
agent.exe is a virus and others claim it's related to Windows and is not
harmful. I just want to know how to get it to stop hogging all my CPU's
resources!

Thank you.

I forgot to mention that I have Windows XP SP2.

"dcsuti" wrote:

> A while ago I had a problem downloading some of my Winows Updates and I used
> Dial-a-Fix to fix the problem and download the updates. Ever since then, my
> CPU usage hovers at or very close to 100% and my system is bogged down. I
> don't know if the two are related or not. I've tried doing my own research
> on the web. the info I've found is even more confusing. Some sites claim
> agent.exe is a virus and others claim it's related to Windows and is not
> harmful. I just want to know how to get it to stop hogging all my CPU's
> resources!
>
> Thank you.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

dcsuti wrote:
> I forgot to mention that I have Windows XP SP2.
>
> "dcsuti" wrote:
>
>> A while ago I had a problem downloading some of my Winows Updates and I
>> used Dial-a-Fix to fix the problem and download the updates. Ever since
>> then, my CPU usage hovers at or very close to 100% and my system is
>> bogged
>> down. I don't know if the two are related or not. I've tried doing my
>> own research on the web. the info I've found is even more confusing.
>> Some sites claim agent.exe is a virus and others claim it's related to
>> Windows and is not harmful. I just want to know how to get it to stop
>> hogging all my CPU's resources!
>>
>> Thank you.