Sorry to but in on this conversation, but I have a similar issue to the
originator's, which does not seem to be resolved by the suggestions thus far:
During the original February Patch exercise I was able to install KB937287
OK, without going into the infinite reboot loop, and I left it installed (in
line with the recommendations in this thread).
However, KB938371 failed after a successful download and initial install
during the reboot phase (installation unsuccessful, followed by a renewed
shutdown, a restart/repair, a renewed startup and the WAU message
I have already tried installing it stand-alone as suggested above, with all
"disables" in place (even going one step further and disabling all non
MS-services at system startup. However, the result was the same.
For the rest my system is running smoothly and has been stable for a
considerable time, so I do not really see any indication of a VISTA
corruption. Any other suggestions I could try?
"MowGreen [MVP]" wrote:
> No, KB937287 was not installing properly and causing continual
> rebooting. That was not a bug or the issue would have occurred on many
> more systems than it has so far.
> You stated:
> > The update that can not be uninstalled, according
> > to the Microsoft article about it, is KB937287. It does appear in the
> > list of installed updates but I don't get the uninstall icon when I
> > select it.
> Which is why I suggested that you attempt manually installing
> KB938371 since it would not install automatically:
> > KB937287 installed successfully on my system but
> > KB938371 has failed to install multiple times.
> IMHO, installing KB937287 first, then KB938371 should NOT present any
> issues since KB937287 ( http://support.microsoft.com/kb/937287 )
> > contains updates to the Windows Vista installation software. The installation software is the
> > component that handles the installation and the removal of software updates, language packs,
> > optional Windows features, and service packs.
> KB938371 ( http://support.microsoft.com/kb/938371 )
> > updates several internal components that Windows Vista requires in order to install or to
> > remove Windows Vista Service Pack 1 more reliably
> KB937287 *should* be of assistance when installing ANY updates, language
> packs, etc. in Vista, pre-SP1 or post-SP1.
> KB938371 is intended *specifically* for installing/removing Vista SP1
> 'more reliably'.
> Clear ?
> MowGreen [MVP 2003-2008]
> *-343-* FDNY
> Never Forgotten
> pert wrote:
> > I understood from your previous message that there was a bug in KB937287
> > and that I was supposed to uninstall it and install a stand-alone
> > version of it instead in order to be able to install KB938371. Maybe I
> > misunderstood?