Re: Cumulative Security Update for Outlook Express 6 Service Pack

Dear all,

I read and tried all what has been said about this issue, I still have
essential update kb837009 been offered.
I reinstalled ME and other (essential) updates; kb837009 is boring me.
I have run kb837009.exe /n:v in safe mode and in normal mode.
I removed KB837009 and did it again.
MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
WU still asks for essential update 837009.
Who can help, what else can I do?
Regards,

Coen



"PA Bear" wrote:

> For each reference, all posts in this thread may be accessed via Google
> Groups:
> http://groups.google.com/group/micro...tollick&rnum=1
> (or http://snipurl.com/kkzl).
>
> See Subject of this response: Your 837009 problem may not be related to the
> 896688/904706 problem, John so I'm splitting my responses into separate
> subthreads.
>
> Try forcing an install of 837009 again, using a fresh download from the link
> I'm posting in this reply:
>
> 1. Download the Cumulative Security Update for Outlook Express 6 Service
> Pack 1 (KB837009; all OSS) from the following link, saving it to your
> Desktop:
>
> http://snipurl.com/kiro
>
> 2. Rename the downloaded file to "KB837009.EXE" (without the quotes) and
> copy it to C:\ (the root directory of drive C);
>
> 3. Close OE, IE and disable your anti-virus application.
>
> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note the
> space) > press ENTER
>
> 5. Close the command window.
>
> 6. Reboot.
>
> 7. Open OE and look in OE Help > About > Files: Confirm that MSOE.DLL and
> INETCOMM.DLL are both v6.00.2800.1409.
>
> 8. Confirm that Windows Update no longer offers you 837009.
> --
> ~PA Bear
>
> John Tollick wrote:
> > This is the message WU gives me :-
> > *******************************
> > No Updates Were Installed
> >
> > The following items failed to install. To try installing them again, click
> > Review and install updates, and then click Install Now again.
> >
> > Cumulative Security Update for Internet Explorer 6 Service Pack 1
> > (KB896688) Cumulative Security Update for Outlook Express 6 Service Pack
> > 1 (KB837009) Security Update for DirectX 9 (KB904706)
> > ************************************
> >
> >
> > "John Tollick" wrote:
> >
> > > yep, WU has been offering me 3 updates for a while now :-
> > > KB904706; KB837009; and KB896688. None of these will install (see
> > > previous for how WU breaks this news to me each time I try)
> > >
> > > "PA Bear" wrote:
> > >
> > > > > On trying to download 823353 as suggested...
> > > >
> > > > The links I'm posting are for downloading 837009 for OE6 SP1, not
> > > > 823353 (which is already installed on your machine, from what you've
> > > > posted here).
> > > >
> > > > > Just checked my IE it is :-
> > > > > Version 6.0.2800.1106
> > > > > Update versions SP1; q313829; q867282; q891781; 890923; q883939;
> > > > > q903235; q896727;
> > > >
> > > > Something's fishy: The latest IE Cumulative Update you have installed
> > > > is 806727 (Aug-05). Does Windows Update not offer you 896688
> > > > (Nov-05), John?? --
> > > > ~PA Bear
>
>

X-post to WinME General

> I reinstalled ME and other (essential) updates...

Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?

My question notwithstanding: Go to Windows Update website | Select CUSTOM
and scan | Uncheck (deselect) KB837009 and "hide" it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Coen wrote:
> Dear all,
>
> I read and tried all what has been said about this issue, I still have
> essential update kb837009 been offered.
> I reinstalled ME and other (essential) updates; kb837009 is boring me.
> I have run kb837009.exe /n:v in safe mode and in normal mode.
> I removed KB837009 and did it again.
> MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
> WU still asks for essential update 837009.
> Who can help, what else can I do?
> Regards,
>
> Coen
>
>
>
> "PA Bear" wrote:
>
>> For each reference, all posts in this thread may be accessed via Google
>> Groups:
>> http://groups.google.com/group/micro...tollick&rnum=1
>> (or http://snipurl.com/kkzl).
>>
>> See Subject of this response: Your 837009 problem may not be related to
>> the
>> 896688/904706 problem, John so I'm splitting my responses into separate
>> subthreads.
>>
>> Try forcing an install of 837009 again, using a fresh download from the
>> link I'm posting in this reply:
>>
>> 1. Download the Cumulative Security Update for Outlook Express 6 Service
>> Pack 1 (KB837009; all OSS) from the following link, saving it to your
>> Desktop:
>>
>> http://snipurl.com/kiro
>>
>> 2. Rename the downloaded file to "KB837009.EXE" (without the quotes) and
>> copy it to C:\ (the root directory of drive C);
>>
>> 3. Close OE, IE and disable your anti-virus application.
>>
>> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note the
>> space) > press ENTER
>>
>> 5. Close the command window.
>>
>> 6. Reboot.
>>
>> 7. Open OE and look in OE Help > About > Files: Confirm that MSOE.DLL and
>> INETCOMM.DLL are both v6.00.2800.1409.
>>
>> 8. Confirm that Windows Update no longer offers you 837009.
>> --
>> ~PA Bear
>>
>> John Tollick wrote:
>>> This is the message WU gives me :-
>>> *******************************
>>> No Updates Were Installed
>>>
>>> The following items failed to install. To try installing them again,
>>> click
>>> Review and install updates, and then click Install Now again.
>>>
>>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
>>> (KB896688) Cumulative Security Update for Outlook Express 6 Service Pack
>>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
>>> ************************************
>>>
>>>
>>> "John Tollick" wrote:
>>>
>>>> yep, WU has been offering me 3 updates for a while now :-
>>>> KB904706; KB837009; and KB896688. None of these will install (see
>>>> previous for how WU breaks this news to me each time I try)
>>>>
>>>> "PA Bear" wrote:
>>>>
>>>>>> On trying to download 823353 as suggested...
>>>>>
>>>>> The links I'm posting are for downloading 837009 for OE6 SP1, not
>>>>> 823353 (which is already installed on your machine, from what you've
>>>>> posted here).
>>>>>
>>>>>> Just checked my IE it is :-
>>>>>> Version 6.0.2800.1106
>>>>>> Update versions SP1; q313829; q867282; q891781; 890923; q883939;
>>>>>> q903235; q896727;
>>>>>
>>>>> Something's fishy: The latest IE Cumulative Update you have installed
>>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
>>>>> (Nov-05), John?? --
>>>>> ~PA Bear

No, I did not uninstall anything before reinstalling WinME.

I don't see what you mean by hiding KB837009, I don't recognize that in my
(Dutch) version of WU.

Do you mean that I don't need to worry about WU offering this update any more?

"PA Bear [MS MVP]" wrote:

> X-post to WinME General
>
> > I reinstalled ME and other (essential) updates...
>
> Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?
>
> My question notwithstanding: Go to Windows Update website | Select CUSTOM
> and scan | Uncheck (deselect) KB837009 and "hide" it.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Coen wrote:
> > Dear all,
> >
> > I read and tried all what has been said about this issue, I still have
> > essential update kb837009 been offered.
> > I reinstalled ME and other (essential) updates; kb837009 is boring me.
> > I have run kb837009.exe /n:v in safe mode and in normal mode.
> > I removed KB837009 and did it again.
> > MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
> > WU still asks for essential update 837009.
> > Who can help, what else can I do?
> > Regards,
> >
> > Coen
> >
> >
> >
> > "PA Bear" wrote:
> >
> >> For each reference, all posts in this thread may be accessed via Google
> >> Groups:
> >> http://groups.google.com/group/micro...tollick&rnum=1
> >> (or http://snipurl.com/kkzl).
> >>
> >> See Subject of this response: Your 837009 problem may not be related to
> >> the
> >> 896688/904706 problem, John so I'm splitting my responses into separate
> >> subthreads.
> >>
> >> Try forcing an install of 837009 again, using a fresh download from the
> >> link I'm posting in this reply:
> >>
> >> 1. Download the Cumulative Security Update for Outlook Express 6 Service
> >> Pack 1 (KB837009; all OSS) from the following link, saving it to your
> >> Desktop:
> >>
> >> http://snipurl.com/kiro
> >>
> >> 2. Rename the downloaded file to "KB837009.EXE" (without the quotes) and
> >> copy it to C:\ (the root directory of drive C);
> >>
> >> 3. Close OE, IE and disable your anti-virus application.
> >>
> >> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note the
> >> space) > press ENTER
> >>
> >> 5. Close the command window.
> >>
> >> 6. Reboot.
> >>
> >> 7. Open OE and look in OE Help > About > Files: Confirm that MSOE.DLL and
> >> INETCOMM.DLL are both v6.00.2800.1409.
> >>
> >> 8. Confirm that Windows Update no longer offers you 837009.
> >> --
> >> ~PA Bear
> >>
> >> John Tollick wrote:
> >>> This is the message WU gives me :-
> >>> *******************************
> >>> No Updates Were Installed
> >>>
> >>> The following items failed to install. To try installing them again,
> >>> click
> >>> Review and install updates, and then click Install Now again.
> >>>
> >>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
> >>> (KB896688) Cumulative Security Update for Outlook Express 6 Service Pack
> >>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
> >>> ************************************
> >>>
> >>>
> >>> "John Tollick" wrote:
> >>>
> >>>> yep, WU has been offering me 3 updates for a while now :-
> >>>> KB904706; KB837009; and KB896688. None of these will install (see
> >>>> previous for how WU breaks this news to me each time I try)
> >>>>
> >>>> "PA Bear" wrote:
> >>>>
> >>>>>> On trying to download 823353 as suggested...
> >>>>>
> >>>>> The links I'm posting are for downloading 837009 for OE6 SP1, not
> >>>>> 823353 (which is already installed on your machine, from what you've
> >>>>> posted here).
> >>>>>
> >>>>>> Just checked my IE it is :-
> >>>>>> Version 6.0.2800.1106
> >>>>>> Update versions SP1; q313829; q867282; q891781; 890923; q883939;
> >>>>>> q903235; q896727;
> >>>>>
> >>>>> Something's fishy: The latest IE Cumulative Update you have installed
> >>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
> >>>>> (Nov-05), John?? --
> >>>>> ~PA Bear
>
>

How did you reinstall, did you do a clean install or did you install over
the top because if you did you may have ended up with what they call version
soup, which is why Robear asked if you had uninstalled IE6 before hand.
Joan

"Coen" <Coen@discussions.microsoft.com> wrote in message
news1DDD195-8FB0-4719-883F-D1595ECED8F4@microsoft.com...
> No, I did not uninstall anything before reinstalling WinME.
>
> I don't see what you mean by hiding KB837009, I don't recognize that in my
> (Dutch) version of WU.
>
> Do you mean that I don't need to worry about WU offering this update any
> more?
>
> "PA Bear [MS MVP]" wrote:
>
>> X-post to WinME General
>>
>> > I reinstalled ME and other (essential) updates...
>>
>> Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?
>>
>> My question notwithstanding: Go to Windows Update website | Select CUSTOM
>> and scan | Uncheck (deselect) KB837009 and "hide" it.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Coen wrote:
>> > Dear all,
>> >
>> > I read and tried all what has been said about this issue, I still have
>> > essential update kb837009 been offered.
>> > I reinstalled ME and other (essential) updates; kb837009 is boring me.
>> > I have run kb837009.exe /n:v in safe mode and in normal mode.
>> > I removed KB837009 and did it again.
>> > MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
>> > WU still asks for essential update 837009.
>> > Who can help, what else can I do?
>> > Regards,
>> >
>> > Coen
>> >
>> >
>> >
>> > "PA Bear" wrote:
>> >
>> >> For each reference, all posts in this thread may be accessed via
>> >> Google
>> >> Groups:
>> >> http://groups.google.com/group/micro...tollick&rnum=1
>> >> (or http://snipurl.com/kkzl).
>> >>
>> >> See Subject of this response: Your 837009 problem may not be related
>> >> to
>> >> the
>> >> 896688/904706 problem, John so I'm splitting my responses into
>> >> separate
>> >> subthreads.
>> >>
>> >> Try forcing an install of 837009 again, using a fresh download from
>> >> the
>> >> link I'm posting in this reply:
>> >>
>> >> 1. Download the Cumulative Security Update for Outlook Express 6
>> >> Service
>> >> Pack 1 (KB837009; all OSS) from the following link, saving it to your
>> >> Desktop:
>> >>
>> >> http://snipurl.com/kiro
>> >>
>> >> 2. Rename the downloaded file to "KB837009.EXE" (without the quotes)
>> >> and
>> >> copy it to C:\ (the root directory of drive C);
>> >>
>> >> 3. Close OE, IE and disable your anti-virus application.
>> >>
>> >> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note
>> >> the
>> >> space) > press ENTER
>> >>
>> >> 5. Close the command window.
>> >>
>> >> 6. Reboot.
>> >>
>> >> 7. Open OE and look in OE Help > About > Files: Confirm that MSOE.DLL
>> >> and
>> >> INETCOMM.DLL are both v6.00.2800.1409.
>> >>
>> >> 8. Confirm that Windows Update no longer offers you 837009.
>> >> --
>> >> ~PA Bear
>> >>
>> >> John Tollick wrote:
>> >>> This is the message WU gives me :-
>> >>> *******************************
>> >>> No Updates Were Installed
>> >>>
>> >>> The following items failed to install. To try installing them again,
>> >>> click
>> >>> Review and install updates, and then click Install Now again.
>> >>>
>> >>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
>> >>> (KB896688) Cumulative Security Update for Outlook Express 6 Service
>> >>> Pack
>> >>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
>> >>> ************************************
>> >>>
>> >>>
>> >>> "John Tollick" wrote:
>> >>>
>> >>>> yep, WU has been offering me 3 updates for a while now :-
>> >>>> KB904706; KB837009; and KB896688. None of these will install (see
>> >>>> previous for how WU breaks this news to me each time I try)
>> >>>>
>> >>>> "PA Bear" wrote:
>> >>>>
>> >>>>>> On trying to download 823353 as suggested...
>> >>>>>
>> >>>>> The links I'm posting are for downloading 837009 for OE6 SP1, not
>> >>>>> 823353 (which is already installed on your machine, from what
>> >>>>> you've
>> >>>>> posted here).
>> >>>>>
>> >>>>>> Just checked my IE it is :-
>> >>>>>> Version 6.0.2800.1106
>> >>>>>> Update versions SP1; q313829; q867282; q891781; 890923; q883939;
>> >>>>>> q903235; q896727;
>> >>>>>
>> >>>>> Something's fishy: The latest IE Cumulative Update you have
>> >>>>> installed
>> >>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
>> >>>>> (Nov-05), John?? --
>> >>>>> ~PA Bear
>>
>>

I found a map on my system with what looked like installation files, and run
setup from there.
Regards,
Coen

"Joan Archer" wrote:

> How did you reinstall, did you do a clean install or did you install over
> the top because if you did you may have ended up with what they call version
> soup, which is why Robear asked if you had uninstalled IE6 before hand.
> Joan
>
> "Coen" <Coen@discussions.microsoft.com> wrote in message
> news1DDD195-8FB0-4719-883F-D1595ECED8F4@microsoft.com...
> > No, I did not uninstall anything before reinstalling WinME.
> >
> > I don't see what you mean by hiding KB837009, I don't recognize that in my
> > (Dutch) version of WU.
> >
> > Do you mean that I don't need to worry about WU offering this update any
> > more?
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> X-post to WinME General
> >>
> >> > I reinstalled ME and other (essential) updates...
> >>
> >> Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?
> >>
> >> My question notwithstanding: Go to Windows Update website | Select CUSTOM
> >> and scan | Uncheck (deselect) KB837009 and "hide" it.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Coen wrote:
> >> > Dear all,
> >> >
> >> > I read and tried all what has been said about this issue, I still have
> >> > essential update kb837009 been offered.
> >> > I reinstalled ME and other (essential) updates; kb837009 is boring me.
> >> > I have run kb837009.exe /n:v in safe mode and in normal mode.
> >> > I removed KB837009 and did it again.
> >> > MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
> >> > WU still asks for essential update 837009.
> >> > Who can help, what else can I do?
> >> > Regards,
> >> >
> >> > Coen
> >> >
> >> >
> >> >
> >> > "PA Bear" wrote:
> >> >
> >> >> For each reference, all posts in this thread may be accessed via
> >> >> Google
> >> >> Groups:
> >> >> http://groups.google.com/group/micro...tollick&rnum=1
> >> >> (or http://snipurl.com/kkzl).
> >> >>
> >> >> See Subject of this response: Your 837009 problem may not be related
> >> >> to
> >> >> the
> >> >> 896688/904706 problem, John so I'm splitting my responses into
> >> >> separate
> >> >> subthreads.
> >> >>
> >> >> Try forcing an install of 837009 again, using a fresh download from
> >> >> the
> >> >> link I'm posting in this reply:
> >> >>
> >> >> 1. Download the Cumulative Security Update for Outlook Express 6
> >> >> Service
> >> >> Pack 1 (KB837009; all OSS) from the following link, saving it to your
> >> >> Desktop:
> >> >>
> >> >> http://snipurl.com/kiro
> >> >>
> >> >> 2. Rename the downloaded file to "KB837009.EXE" (without the quotes)
> >> >> and
> >> >> copy it to C:\ (the root directory of drive C);
> >> >>
> >> >> 3. Close OE, IE and disable your anti-virus application.
> >> >>
> >> >> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note
> >> >> the
> >> >> space) > press ENTER
> >> >>
> >> >> 5. Close the command window.
> >> >>
> >> >> 6. Reboot.
> >> >>
> >> >> 7. Open OE and look in OE Help > About > Files: Confirm that MSOE.DLL
> >> >> and
> >> >> INETCOMM.DLL are both v6.00.2800.1409.
> >> >>
> >> >> 8. Confirm that Windows Update no longer offers you 837009.
> >> >> --
> >> >> ~PA Bear
> >> >>
> >> >> John Tollick wrote:
> >> >>> This is the message WU gives me :-
> >> >>> *******************************
> >> >>> No Updates Were Installed
> >> >>>
> >> >>> The following items failed to install. To try installing them again,
> >> >>> click
> >> >>> Review and install updates, and then click Install Now again.
> >> >>>
> >> >>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
> >> >>> (KB896688) Cumulative Security Update for Outlook Express 6 Service
> >> >>> Pack
> >> >>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
> >> >>> ************************************
> >> >>>
> >> >>>
> >> >>> "John Tollick" wrote:
> >> >>>
> >> >>>> yep, WU has been offering me 3 updates for a while now :-
> >> >>>> KB904706; KB837009; and KB896688. None of these will install (see
> >> >>>> previous for how WU breaks this news to me each time I try)
> >> >>>>
> >> >>>> "PA Bear" wrote:
> >> >>>>
> >> >>>>>> On trying to download 823353 as suggested...
> >> >>>>>
> >> >>>>> The links I'm posting are for downloading 837009 for OE6 SP1, not
> >> >>>>> 823353 (which is already installed on your machine, from what
> >> >>>>> you've
> >> >>>>> posted here).
> >> >>>>>
> >> >>>>>> Just checked my IE it is :-
> >> >>>>>> Version 6.0.2800.1106
> >> >>>>>> Update versions SP1; q313829; q867282; q891781; 890923; q883939;
> >> >>>>>> q903235; q896727;
> >> >>>>>
> >> >>>>> Something's fishy: The latest IE Cumulative Update you have
> >> >>>>> installed
> >> >>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
> >> >>>>> (Nov-05), John?? --
> >> >>>>> ~PA Bear
> >>
> >>
>

I'll leave you in the hands of the experts in WinME General newsgroup, Coen.
See Joan's reply: There may be other things wrong with the machine since you
did not uninstall IE6 SP1 before you reinstalled WinME.
--
~PA Bear

Coen wrote:
> No, I did not uninstall anything before reinstalling WinME.
>
> I don't see what you mean by hiding KB837009, I don't recognize that in my
> (Dutch) version of WU.
>
> Do you mean that I don't need to worry about WU offering this update any
> more?
>
> "PA Bear [MS MVP]" wrote:
>
>> X-post to WinME General
>>
>>> I reinstalled ME and other (essential) updates...
>>
>> Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?
>>
>> My question notwithstanding: Go to Windows Update website | Select CUSTOM
>> and scan | Uncheck (deselect) KB837009 and "hide" it.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Coen wrote:
>>> Dear all,
>>>
>>> I read and tried all what has been said about this issue, I still have
>>> essential update kb837009 been offered.
>>> I reinstalled ME and other (essential) updates; kb837009 is boring me.
>>> I have run kb837009.exe /n:v in safe mode and in normal mode.
>>> I removed KB837009 and did it again.
>>> MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
>>> WU still asks for essential update 837009.
>>> Who can help, what else can I do?
>>> Regards,
>>>
>>> Coen
>>>
>>>
>>>
>>> "PA Bear" wrote:
>>>
>>>> For each reference, all posts in this thread may be accessed via Google
>>>> Groups:
>>>> http://groups.google.com/group/micro...tollick&rnum=1
>>>> (or http://snipurl.com/kkzl).
>>>>
>>>> See Subject of this response: Your 837009 problem may not be related to
>>>> the
>>>> 896688/904706 problem, John so I'm splitting my responses into separate
>>>> subthreads.
>>>>
>>>> Try forcing an install of 837009 again, using a fresh download from the
>>>> link I'm posting in this reply:
>>>>
>>>> 1. Download the Cumulative Security Update for Outlook Express 6
>>>> Service
>>>> Pack 1 (KB837009; all OSS) from the following link, saving it to your
>>>> Desktop:
>>>>
>>>> http://snipurl.com/kiro
>>>>
>>>> 2. Rename the downloaded file to "KB837009.EXE" (without the quotes)
>>>> and
>>>> copy it to C:\ (the root directory of drive C);
>>>>
>>>> 3. Close OE, IE and disable your anti-virus application.
>>>>
>>>> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note the
>>>> space) > press ENTER
>>>>
>>>> 5. Close the command window.
>>>>
>>>> 6. Reboot.
>>>>
>>>> 7. Open OE and look in OE Help > About > Files: Confirm that MSOE.DLL
>>>> and
>>>> INETCOMM.DLL are both v6.00.2800.1409.
>>>>
>>>> 8. Confirm that Windows Update no longer offers you 837009.
>>>> --
>>>> ~PA Bear
>>>>
>>>> John Tollick wrote:
>>>>> This is the message WU gives me :-
>>>>> *******************************
>>>>> No Updates Were Installed
>>>>>
>>>>> The following items failed to install. To try installing them again,
>>>>> click
>>>>> Review and install updates, and then click Install Now again.
>>>>>
>>>>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
>>>>> (KB896688) Cumulative Security Update for Outlook Express 6 Service
>>>>> Pack
>>>>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
>>>>> ************************************
>>>>>
>>>>>
>>>>> "John Tollick" wrote:
>>>>>
>>>>>> yep, WU has been offering me 3 updates for a while now :-
>>>>>> KB904706; KB837009; and KB896688. None of these will install (see
>>>>>> previous for how WU breaks this news to me each time I try)
>>>>>>
>>>>>> "PA Bear" wrote:
>>>>>>
>>>>>>>> On trying to download 823353 as suggested...
>>>>>>>
>>>>>>> The links I'm posting are for downloading 837009 for OE6 SP1, not
>>>>>>> 823353 (which is already installed on your machine, from what you've
>>>>>>> posted here).
>>>>>>>
>>>>>>>> Just checked my IE it is :-
>>>>>>>> Version 6.0.2800.1106
>>>>>>>> Update versions SP1; q313829; q867282; q891781; 890923; q883939;
>>>>>>>> q903235; q896727;
>>>>>>>
>>>>>>> Something's fishy: The latest IE Cumulative Update you have
>>>>>>> installed
>>>>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
>>>>>>> (Nov-05), John?? --
>>>>>>> ~PA Bear

PS: See these archived conversations in WinME General:
http://groups.google.com/group/micro...coring=d&hl=en

You are not alone.
--
~PA Bear

"Coen" <Coen@discussions.microsoft.com> wrote in message
news:82264BF6-81CB-4E3B-903E-E3BC6188876F@microsoft.com...
> I found a map on my system with what looked like installation files, and
run
> setup from there.

Sounds like trouble to me.............<H>.

> Regards,
> Coen
>
> "Joan Archer" wrote:
>
> > How did you reinstall, did you do a clean install or did you install
over
> > the top because if you did you may have ended up with what they call
version
> > soup, which is why Robear asked if you had uninstalled IE6 before hand.
> > Joan
> >
> > "Coen" <Coen@discussions.microsoft.com> wrote in message
> > news1DDD195-8FB0-4719-883F-D1595ECED8F4@microsoft.com...
> > > No, I did not uninstall anything before reinstalling WinME.
> > >
> > > I don't see what you mean by hiding KB837009, I don't recognize that
in my
> > > (Dutch) version of WU.
> > >
> > > Do you mean that I don't need to worry about WU offering this update
any
> > > more?
> > >
> > > "PA Bear [MS MVP]" wrote:
> > >
> > >> X-post to WinME General
> > >>
> > >> > I reinstalled ME and other (essential) updates...
> > >>
> > >> Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?
> > >>
> > >> My question notwithstanding: Go to Windows Update website | Select
CUSTOM
> > >> and scan | Uncheck (deselect) KB837009 and "hide" it.
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > >> AumHa VSOP & Admin http://aumha.net
> > >> DTS-L http://dts-l.net/
> > >>
> > >> Coen wrote:
> > >> > Dear all,
> > >> >
> > >> > I read and tried all what has been said about this issue, I still
have
> > >> > essential update kb837009 been offered.
> > >> > I reinstalled ME and other (essential) updates; kb837009 is boring
me.
> > >> > I have run kb837009.exe /n:v in safe mode and in normal mode.
> > >> > I removed KB837009 and did it again.
> > >> > MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
> > >> > WU still asks for essential update 837009.
> > >> > Who can help, what else can I do?
> > >> > Regards,
> > >> >
> > >> > Coen
> > >> >
> > >> >
> > >> >
> > >> > "PA Bear" wrote:
> > >> >
> > >> >> For each reference, all posts in this thread may be accessed via
> > >> >> Google
> > >> >> Groups:
> > >> >>
http://groups.google.com/group/micro...tollick&rnum=1
> > >> >> (or http://snipurl.com/kkzl).
> > >> >>
> > >> >> See Subject of this response: Your 837009 problem may not be
related
> > >> >> to
> > >> >> the
> > >> >> 896688/904706 problem, John so I'm splitting my responses into
> > >> >> separate
> > >> >> subthreads.
> > >> >>
> > >> >> Try forcing an install of 837009 again, using a fresh download
from
> > >> >> the
> > >> >> link I'm posting in this reply:
> > >> >>
> > >> >> 1. Download the Cumulative Security Update for Outlook Express 6
> > >> >> Service
> > >> >> Pack 1 (KB837009; all OSS) from the following link, saving it to
your
> > >> >> Desktop:
> > >> >>
> > >> >> http://snipurl.com/kiro
> > >> >>
> > >> >> 2. Rename the downloaded file to "KB837009.EXE" (without the
quotes)
> > >> >> and
> > >> >> copy it to C:\ (the root directory of drive C);
> > >> >>
> > >> >> 3. Close OE, IE and disable your anti-virus application.
> > >> >>
> > >> >> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V
(Note
> > >> >> the
> > >> >> space) > press ENTER
> > >> >>
> > >> >> 5. Close the command window.
> > >> >>
> > >> >> 6. Reboot.
> > >> >>
> > >> >> 7. Open OE and look in OE Help > About > Files: Confirm that
MSOE.DLL
> > >> >> and
> > >> >> INETCOMM.DLL are both v6.00.2800.1409.
> > >> >>
> > >> >> 8. Confirm that Windows Update no longer offers you 837009.
> > >> >> --
> > >> >> ~PA Bear
> > >> >>
> > >> >> John Tollick wrote:
> > >> >>> This is the message WU gives me :-
> > >> >>> *******************************
> > >> >>> No Updates Were Installed
> > >> >>>
> > >> >>> The following items failed to install. To try installing them
again,
> > >> >>> click
> > >> >>> Review and install updates, and then click Install Now again.
> > >> >>>
> > >> >>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
> > >> >>> (KB896688) Cumulative Security Update for Outlook Express 6
Service
> > >> >>> Pack
> > >> >>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
> > >> >>> ************************************
> > >> >>>
> > >> >>>
> > >> >>> "John Tollick" wrote:
> > >> >>>
> > >> >>>> yep, WU has been offering me 3 updates for a while now :-
> > >> >>>> KB904706; KB837009; and KB896688. None of these will install
(see
> > >> >>>> previous for how WU breaks this news to me each time I try)
> > >> >>>>
> > >> >>>> "PA Bear" wrote:
> > >> >>>>
> > >> >>>>>> On trying to download 823353 as suggested...
> > >> >>>>>
> > >> >>>>> The links I'm posting are for downloading 837009 for OE6 SP1,
not
> > >> >>>>> 823353 (which is already installed on your machine, from what
> > >> >>>>> you've
> > >> >>>>> posted here).
> > >> >>>>>
> > >> >>>>>> Just checked my IE it is :-
> > >> >>>>>> Version 6.0.2800.1106
> > >> >>>>>> Update versions SP1; q313829; q867282; q891781; 890923;
q883939;
> > >> >>>>>> q903235; q896727;
> > >> >>>>>
> > >> >>>>> Something's fishy: The latest IE Cumulative Update you have
> > >> >>>>> installed
> > >> >>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
> > >> >>>>> (Nov-05), John?? --
> > >> >>>>> ~PA Bear
> > >>
> > >>
> >

So you did 'over-install' onto your existing WinMe system (probably from the
windows\install or CABS folder). Thus, you will now have the 'version soup'
which Joan referred to.

Take a look at Noel Paton's page :-
"Reinstalling ME over itself - without tears"
http://www.crashfixpc.co.uk/reinME.htm

However, you *may* find it easier (quicker?) to undertake a fresh 'clean
install' than to try to disentangle the IE6 and Media Player 9 'soup'.

If you do go for the clean install, BACK-UP your data first and be sure to
look at (and print out) the "cleanhd.txt" file in the win9x folder on your
WinMe CD (and in the install folder mentioned earlier). You can also view
the "Windows Millennium Edition Cleanhd.txt File Contents" at:
http://support.microsoft.com/default...b;en-us;271673
Study it carefully and be sure you have a note of your 'productid' code (the
25 digit code that is supplied with your CD - or use Belarc Advisor from
http://www.belarc.com/free_download.html ) and - if your WinMe CD is an
'upgrade' version (rather than a 'full version') - some proof of a 'previous
version' - e.g. your Win98 CD (N.B not required for OEM)

You might also find the following KB article, "How to Use the Fdisk Tool and
the Format Tool to Partition or Repartition a Hard Disk" helpful.
http://support.microsoft.com/default...b;en-us;255867

Whatever you decide, good luck

Mart


"Coen" <Coen@discussions.microsoft.com> wrote in message
news:82264BF6-81CB-4E3B-903E-E3BC6188876F@microsoft.com...
>I found a map on my system with what looked like installation files, and
>run
> setup from there.
> Regards,
> Coen
>
> "Joan Archer" wrote:
>
>> How did you reinstall, did you do a clean install or did you install over
>> the top because if you did you may have ended up with what they call
>> version
>> soup, which is why Robear asked if you had uninstalled IE6 before hand.
>> Joan
>>
>> "Coen" <Coen@discussions.microsoft.com> wrote in message
>> news1DDD195-8FB0-4719-883F-D1595ECED8F4@microsoft.com...
>> > No, I did not uninstall anything before reinstalling WinME.
>> >
>> > I don't see what you mean by hiding KB837009, I don't recognize that in
>> > my
>> > (Dutch) version of WU.
>> >
>> > Do you mean that I don't need to worry about WU offering this update
>> > any
>> > more?
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >
>> >> X-post to WinME General
>> >>
>> >> > I reinstalled ME and other (essential) updates...
>> >>
>> >> Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?
>> >>
>> >> My question notwithstanding: Go to Windows Update website | Select
>> >> CUSTOM
>> >> and scan | Uncheck (deselect) KB837009 and "hide" it.
>> >> --
>> >> ~Robear Dyer (PA Bear)
>> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> >> AumHa VSOP & Admin http://aumha.net
>> >> DTS-L http://dts-l.net/
>> >>
>> >> Coen wrote:
>> >> > Dear all,
>> >> >
>> >> > I read and tried all what has been said about this issue, I still
>> >> > have
>> >> > essential update kb837009 been offered.
>> >> > I reinstalled ME and other (essential) updates; kb837009 is boring
>> >> > me.
>> >> > I have run kb837009.exe /n:v in safe mode and in normal mode.
>> >> > I removed KB837009 and did it again.
>> >> > MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
>> >> > WU still asks for essential update 837009.
>> >> > Who can help, what else can I do?
>> >> > Regards,
>> >> >
>> >> > Coen
>> >> >
>> >> >
>> >> >
>> >> > "PA Bear" wrote:
>> >> >
>> >> >> For each reference, all posts in this thread may be accessed via
>> >> >> Google
>> >> >> Groups:
>> >> >> http://groups.google.com/group/micro...tollick&rnum=1
>> >> >> (or http://snipurl.com/kkzl).
>> >> >>
>> >> >> See Subject of this response: Your 837009 problem may not be
>> >> >> related
>> >> >> to
>> >> >> the
>> >> >> 896688/904706 problem, John so I'm splitting my responses into
>> >> >> separate
>> >> >> subthreads.
>> >> >>
>> >> >> Try forcing an install of 837009 again, using a fresh download from
>> >> >> the
>> >> >> link I'm posting in this reply:
>> >> >>
>> >> >> 1. Download the Cumulative Security Update for Outlook Express 6
>> >> >> Service
>> >> >> Pack 1 (KB837009; all OSS) from the following link, saving it to
>> >> >> your
>> >> >> Desktop:
>> >> >>
>> >> >> http://snipurl.com/kiro
>> >> >>
>> >> >> 2. Rename the downloaded file to "KB837009.EXE" (without the
>> >> >> quotes)
>> >> >> and
>> >> >> copy it to C:\ (the root directory of drive C);
>> >> >>
>> >> >> 3. Close OE, IE and disable your anti-virus application.
>> >> >>
>> >> >> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note
>> >> >> the
>> >> >> space) > press ENTER
>> >> >>
>> >> >> 5. Close the command window.
>> >> >>
>> >> >> 6. Reboot.
>> >> >>
>> >> >> 7. Open OE and look in OE Help > About > Files: Confirm that
>> >> >> MSOE.DLL
>> >> >> and
>> >> >> INETCOMM.DLL are both v6.00.2800.1409.
>> >> >>
>> >> >> 8. Confirm that Windows Update no longer offers you 837009.
>> >> >> --
>> >> >> ~PA Bear
>> >> >>
>> >> >> John Tollick wrote:
>> >> >>> This is the message WU gives me :-
>> >> >>> *******************************
>> >> >>> No Updates Were Installed
>> >> >>>
>> >> >>> The following items failed to install. To try installing them
>> >> >>> again,
>> >> >>> click
>> >> >>> Review and install updates, and then click Install Now again.
>> >> >>>
>> >> >>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
>> >> >>> (KB896688) Cumulative Security Update for Outlook Express 6
>> >> >>> Service
>> >> >>> Pack
>> >> >>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
>> >> >>> ************************************
>> >> >>>
>> >> >>>
>> >> >>> "John Tollick" wrote:
>> >> >>>
>> >> >>>> yep, WU has been offering me 3 updates for a while now :-
>> >> >>>> KB904706; KB837009; and KB896688. None of these will install (see
>> >> >>>> previous for how WU breaks this news to me each time I try)
>> >> >>>>
>> >> >>>> "PA Bear" wrote:
>> >> >>>>
>> >> >>>>>> On trying to download 823353 as suggested...
>> >> >>>>>
>> >> >>>>> The links I'm posting are for downloading 837009 for OE6 SP1,
>> >> >>>>> not
>> >> >>>>> 823353 (which is already installed on your machine, from what
>> >> >>>>> you've
>> >> >>>>> posted here).
>> >> >>>>>
>> >> >>>>>> Just checked my IE it is :-
>> >> >>>>>> Version 6.0.2800.1106
>> >> >>>>>> Update versions SP1; q313829; q867282; q891781; 890923;
>> >> >>>>>> q883939;
>> >> >>>>>> q903235; q896727;
>> >> >>>>>
>> >> >>>>> Something's fishy: The latest IE Cumulative Update you have
>> >> >>>>> installed
>> >> >>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
>> >> >>>>> (Nov-05), John?? --
>> >> >>>>> ~PA Bear
>> >>
>> >>
>>

I see Mart has given you some good leads to follow so I will leave you in
his capable hands Coen and good luck.
Joan

"Coen" <Coen@discussions.microsoft.com> wrote in message
news:82264BF6-81CB-4E3B-903E-E3BC6188876F@microsoft.com...
> I found a map on my system with what looked like installation files, and
> run
> setup from there.
> Regards,
> Coen
>
> "Joan Archer" wrote:
>
>> How did you reinstall, did you do a clean install or did you install over
>> the top because if you did you may have ended up with what they call
>> version
>> soup, which is why Robear asked if you had uninstalled IE6 before hand.
>> Joan
>>
>> "Coen" <Coen@discussions.microsoft.com> wrote in message
>> news1DDD195-8FB0-4719-883F-D1595ECED8F4@microsoft.com...
>> > No, I did not uninstall anything before reinstalling WinME.
>> >
>> > I don't see what you mean by hiding KB837009, I don't recognize that in
>> > my
>> > (Dutch) version of WU.
>> >
>> > Do you mean that I don't need to worry about WU offering this update
>> > any
>> > more?
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >
>> >> X-post to WinME General
>> >>
>> >> > I reinstalled ME and other (essential) updates...
>> >>
>> >> Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?
>> >>
>> >> My question notwithstanding: Go to Windows Update website | Select
>> >> CUSTOM
>> >> and scan | Uncheck (deselect) KB837009 and "hide" it.
>> >> --
>> >> ~Robear Dyer (PA Bear)
>> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> >> AumHa VSOP & Admin http://aumha.net
>> >> DTS-L http://dts-l.net/
>> >>
>> >> Coen wrote:
>> >> > Dear all,
>> >> >
>> >> > I read and tried all what has been said about this issue, I still
>> >> > have
>> >> > essential update kb837009 been offered.
>> >> > I reinstalled ME and other (essential) updates; kb837009 is boring
>> >> > me.
>> >> > I have run kb837009.exe /n:v in safe mode and in normal mode.
>> >> > I removed KB837009 and did it again.
>> >> > MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
>> >> > WU still asks for essential update 837009.
>> >> > Who can help, what else can I do?
>> >> > Regards,
>> >> >
>> >> > Coen
>> >> >
>> >> >
>> >> >
>> >> > "PA Bear" wrote:
>> >> >
>> >> >> For each reference, all posts in this thread may be accessed via
>> >> >> Google
>> >> >> Groups:
>> >> >> http://groups.google.com/group/micro...tollick&rnum=1
>> >> >> (or http://snipurl.com/kkzl).
>> >> >>
>> >> >> See Subject of this response: Your 837009 problem may not be
>> >> >> related
>> >> >> to
>> >> >> the
>> >> >> 896688/904706 problem, John so I'm splitting my responses into
>> >> >> separate
>> >> >> subthreads.
>> >> >>
>> >> >> Try forcing an install of 837009 again, using a fresh download from
>> >> >> the
>> >> >> link I'm posting in this reply:
>> >> >>
>> >> >> 1. Download the Cumulative Security Update for Outlook Express 6
>> >> >> Service
>> >> >> Pack 1 (KB837009; all OSS) from the following link, saving it to
>> >> >> your
>> >> >> Desktop:
>> >> >>
>> >> >> http://snipurl.com/kiro
>> >> >>
>> >> >> 2. Rename the downloaded file to "KB837009.EXE" (without the
>> >> >> quotes)
>> >> >> and
>> >> >> copy it to C:\ (the root directory of drive C);
>> >> >>
>> >> >> 3. Close OE, IE and disable your anti-virus application.
>> >> >>
>> >> >> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note
>> >> >> the
>> >> >> space) > press ENTER
>> >> >>
>> >> >> 5. Close the command window.
>> >> >>
>> >> >> 6. Reboot.
>> >> >>
>> >> >> 7. Open OE and look in OE Help > About > Files: Confirm that
>> >> >> MSOE.DLL
>> >> >> and
>> >> >> INETCOMM.DLL are both v6.00.2800.1409.
>> >> >>
>> >> >> 8. Confirm that Windows Update no longer offers you 837009.
>> >> >> --
>> >> >> ~PA Bear
>> >> >>
>> >> >> John Tollick wrote:
>> >> >>> This is the message WU gives me :-
>> >> >>> *******************************
>> >> >>> No Updates Were Installed
>> >> >>>
>> >> >>> The following items failed to install. To try installing them
>> >> >>> again,
>> >> >>> click
>> >> >>> Review and install updates, and then click Install Now again.
>> >> >>>
>> >> >>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
>> >> >>> (KB896688) Cumulative Security Update for Outlook Express 6
>> >> >>> Service
>> >> >>> Pack
>> >> >>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
>> >> >>> ************************************
>> >> >>>
>> >> >>>
>> >> >>> "John Tollick" wrote:
>> >> >>>
>> >> >>>> yep, WU has been offering me 3 updates for a while now :-
>> >> >>>> KB904706; KB837009; and KB896688. None of these will install (see
>> >> >>>> previous for how WU breaks this news to me each time I try)
>> >> >>>>
>> >> >>>> "PA Bear" wrote:
>> >> >>>>
>> >> >>>>>> On trying to download 823353 as suggested...
>> >> >>>>>
>> >> >>>>> The links I'm posting are for downloading 837009 for OE6 SP1,
>> >> >>>>> not
>> >> >>>>> 823353 (which is already installed on your machine, from what
>> >> >>>>> you've
>> >> >>>>> posted here).
>> >> >>>>>
>> >> >>>>>> Just checked my IE it is :-
>> >> >>>>>> Version 6.0.2800.1106
>> >> >>>>>> Update versions SP1; q313829; q867282; q891781; 890923;
>> >> >>>>>> q883939;
>> >> >>>>>> q903235; q896727;
>> >> >>>>>
>> >> >>>>> Something's fishy: The latest IE Cumulative Update you have
>> >> >>>>> installed
>> >> >>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
>> >> >>>>> (Nov-05), John?? --
>> >> >>>>> ~PA Bear
>> >>
>> >>
>>