Step 3 of 3 Reboot Loop

Where is the actual solution to this problem? From what I have been reading
for the past two days, there are several people that do not have a restore
point to utilize.

WHAT ARE PEOPLE SUPPOSED TO DO WHEN THEY DO NOT HAVE A RESTORE POINT??

IS THERE A FILE YOU CAN ACCESS THRU THE COMMAND PROMPT AND DELETE AND/OR
CHANGE TO MAKE IT BYPASS THIS SCREEN AND LET YOU INTO THE MACHINE????

There isn't a solid answer to either of these questions by anyone.

MICROSOFT - WHERE ARE YOU???

People have been calling, etc. and still Microsoft itself has NOT posted a
true fix to this, WHY NOT?

We're waiting!

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Please post back the response so that it will benefit others who have a problem.

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"BDStone" <BDStone@discussions.microsoft.com> wrote in message
news:4C2DB5A9-E513-4824-9B43-452A06F39E6A@microsoft.com...
| Where is the actual solution to this problem? From what I have been reading
| for the past two days, there are several people that do not have a restore
| point to utilize.
|
| WHAT ARE PEOPLE SUPPOSED TO DO WHEN THEY DO NOT HAVE A RESTORE POINT??
|
| IS THERE A FILE YOU CAN ACCESS THRU THE COMMAND PROMPT AND DELETE AND/OR
| CHANGE TO MAKE IT BYPASS THIS SCREEN AND LET YOU INTO THE MACHINE????
|
| There isn't a solid answer to either of these questions by anyone.
|
| MICROSOFT - WHERE ARE YOU???
|
| People have been calling, etc. and still Microsoft itself has NOT posted a
| true fix to this, WHY NOT?
|
| We're waiting!

Hi there,

People are supposed to make a restore point or to backup, if they did not
they should do it next time..

Microsoft is not monitoring this news group.

Put your original cd in the drive an boot from it it and make a repait.

Best regards,
Michel Denie
"BDStone" <BDStone@discussions.microsoft.com> wrote in message
news:4C2DB5A9-E513-4824-9B43-452A06F39E6A@microsoft.com...
> Where is the actual solution to this problem? From what I have been
> reading
> for the past two days, there are several people that do not have a restore
> point to utilize.
>
> WHAT ARE PEOPLE SUPPOSED TO DO WHEN THEY DO NOT HAVE A RESTORE POINT??
>
> IS THERE A FILE YOU CAN ACCESS THRU THE COMMAND PROMPT AND DELETE AND/OR
> CHANGE TO MAKE IT BYPASS THIS SCREEN AND LET YOU INTO THE MACHINE????
>
> There isn't a solid answer to either of these questions by anyone.
>
> MICROSOFT - WHERE ARE YOU???
>
> People have been calling, etc. and still Microsoft itself has NOT posted a
> true fix to this, WHY NOT?
>
> We're waiting!

[nugat]

After having the endless reboot problem for the last few days I've finally
got it back up and working! Thanks to 'Ernest' from the following thread
for finding the file causing all the problems.

Re: Stage 3 of 3 - 0% then reboots - TechNet Forums

Here's what I did.

1) Boot from the Vista install disc (I understand the following works as an alternative if you haven't got a
Vista disc Windows Vista Recovery Disc Download &#x2014; The NeoSmart Files )

2) Choose your language, time etc and select the "Repair your computer" option.

3) Start a command prompt and rename/move the following file.
C:\Windows\winsxs\pending.xml

In my case I moved it out the way onto my 'D:\' drive incase I ever needed it again.
Have been advised NOT to delete it as it could cause unrecoverable problems in the
future.

4) Restart the PC, you'll get the same 'configuring updates' screen but after a while it will carry onto the desktop!!!

5) Turn off automatic updates and create a restore point. Wait until MS
fixes the update.

Everything appears to be working normally now and I can reboot, shutdown etc without getting the dreaded updates installing. Hope this helps someone!

Why don't you have a Restore Point?
===============================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


BDStone wrote:
> Where is the actual solution to this problem? From what I have been
> reading
> for the past two days, there are several people that do not have a restore
> point to utilize.
>
> WHAT ARE PEOPLE SUPPOSED TO DO WHEN THEY DO NOT HAVE A RESTORE POINT??
>
> IS THERE A FILE YOU CAN ACCESS THRU THE COMMAND PROMPT AND DELETE AND/OR
> CHANGE TO MAKE IT BYPASS THIS SCREEN AND LET YOU INTO THE MACHINE????
>
> There isn't a solid answer to either of these questions by anyone.
>
> MICROSOFT - WHERE ARE YOU???
>
> People have been calling, etc. and still Microsoft itself has NOT posted a
> true fix to this, WHY NOT?
>
> We're waiting!

=?Utf-8?B?QkRTdG9uZQ==?= added these comments in the current
discussion du jour ...

> Where is the actual solution to this problem? From what I
> have been reading for the past two days, there are several
> people that do not have a restore point to utilize.
>
> WHAT ARE PEOPLE SUPPOSED TO DO WHEN THEY DO NOT HAVE A RESTORE
> POINT??
>
> IS THERE A FILE YOU CAN ACCESS THRU THE COMMAND PROMPT AND
> DELETE AND/OR CHANGE TO MAKE IT BYPASS THIS SCREEN AND LET YOU
> INTO THE MACHINE????
>
> There isn't a solid answer to either of these questions by
> anyone.
>
> MICROSOFT - WHERE ARE YOU???
>
> People have been calling, etc. and still Microsoft itself has
> NOT posted a true fix to this, WHY NOT?
>
> We're waiting!
>
Why do you not have RPs? Does your version of Windows not provide
them or did you turn it off for your C:\? And, do you manually
set an RP before making any system changes yourself, no matter
how innocent they may seem? Short of having a RP, which you
obviously do not, do you have a Windows Backup of your system, or
better a good disk imager such as Acronis True Image or Norton
Ghost? Absent those simple precaution, you may have to do the
Bill Gates nuke-and-re-install shuffle.

Please clarify, perhaps, somebody can help, but nobody from MS
monitors this NG that I'm aware of, so perhaps you may want to
call or E-mail them and :cc Bill.

--
HP, aka Jerry

"Surely you jest - and don't call me Shirley!" - from the movie
"Airplane!"

Follow these instructions for the fix, IT WORKS!

Thanks to the founder of this fix, Ernest on the Technet forum!



"nugat" wrote:

>
> After having the endless reboot problem for the last few days I've
> finally
> got it back up and working! Thanks to 'Ernest' from the following
> thread
> for finding the file causing all the problems.
>
> 'Re: Stage 3 of 3 - 0% then reboots - TechNet Forums'
> (http://tinyurl.com/2ftq2h)
>
> Here's what I did.
>
> 1) Boot from the Vista install disc (I understand the following works
> as an alternative if you haven't got a
> Vista disc 'Windows Vista Recovery Disc Download — The NeoSmart
> Files'
> (http://neosmart.net/blog/2008/window...disc-download/) )
>
> 2) Choose your language, time etc and select the "Repair your computer"
> option.
>
> 3) Start a command prompt and delete/move the following file.
> C:\Windows\winsxs\pending.xml
>
> In my case I moved it out the way onto my 'D:\' drive incase I ever
> needed it again.
>
> 4) Restart the PC, you'll get the same 'configuring updates' screen but
> after a while it will carry onto the desktop!!!
>
> 5) Turn off automatic updates and create a restore point. Wait until
> MS
> fixes the update.
>
> Everything appears to be working normally now and I can reboot,
> shutdown etc without getting the dreaded updates installing. Hope this
> helps someone!
>
>
> --
> nugat
> Posted via http://www.vistaheads.com
>
>

Many people do not have restore points because they are running dual boot,
which has been a saviour to myself and lots of others.

When u boot into XP on a dual boot setup it deletes the vista restore points
and the solutions to this causes further problems.

If i had access to these posts at work before i booted into xp to look for
solutions I could have used the repair then restore option but it was too
late for me when I found out the first get around solution.

PS Thanks to BDStone for the rant that eventually lead to the solution -
hopefully you had just read my post - which was a bit confusing ...

It ultimately led me to the solution though via yourself so ......

Everyone get to nugat's short post and log back into vista ...

This vista crash should be on the news ....


"PA Bear [MS MVP]" wrote:

> Why don't you have a Restore Point?
> ===============================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB123456).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> BDStone wrote:
> > Where is the actual solution to this problem? From what I have been
> > reading
> > for the past two days, there are several people that do not have a restore
> > point to utilize.
> >
> > WHAT ARE PEOPLE SUPPOSED TO DO WHEN THEY DO NOT HAVE A RESTORE POINT??
> >
> > IS THERE A FILE YOU CAN ACCESS THRU THE COMMAND PROMPT AND DELETE AND/OR
> > CHANGE TO MAKE IT BYPASS THIS SCREEN AND LET YOU INTO THE MACHINE????
> >
> > There isn't a solid answer to either of these questions by anyone.
> >
> > MICROSOFT - WHERE ARE YOU???
> >
> > People have been calling, etc. and still Microsoft itself has NOT posted a
> > true fix to this, WHY NOT?
> >
> > We're waiting!
>
>

[nugat]

I've modified the instructions slightly as an MS bod on the technet forums
has advised NOT to delete C:\Windows\winsxs\pending.xml as it could
cause unrecoverable problems in the future.

It's entirely possible to run Vista and WinXP in a dual-boot environment
such that System Restore is not affected in either partition. I know this
doesn't help anyone who's encountered the problem being discussed in this
thread but I thought I'd post it as an FYI anyway.
--
~PA Bear

Grahm wrote:
> Many people do not have restore points because they are running dual boot,
> which has been a saviour to myself and lots of others.
>
> When u boot into XP on a dual boot setup it deletes the vista restore
> points
> and the solutions to this causes further problems.
<snip>